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Australians return to the malls despite a plunge in consumer confidence

Inside Retail

Australians are returning to shopping malls as Covid fears subside with Scentre Group reporting customer visitations up 12 per cent on 2021 levels during the first quarter. Comparable sales of major retailers and specialty stores were up by 11.2 per cent to 90.4 per cent in 2022.”.

Returns 264
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Three malls with great CX: American Dream, Battersea Power Station, Chadstone

Inside Retail

Shopping is about more than just a transaction, as evidenced by our inaugural global feature on the ‘Most desirable shopping precincts’. Home to Apple’s London Campus, a 2229sqm food hall and a glass chimney lift, Battersea Power Station also has housing and hundreds of shops located in its historic turbine halls.

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Aeon Mall hits the right note in Japan and Vietnam, but China is still problematic

Inside Retail

Specialty store metrics at the companys malls reflected rising prices and higher average transaction values in Japan, with sales growth at the Japan malls of 6.2 And better yet, unlike in China, consumers in Vietnam still have an appetite for buying up merchandise rather than just coming to the mall to have a good feed.

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NRF: 52% of Shoppers Celebrating Valentine’s Day, Spending a Combined $21.8 Billion

Retail TouchPoints

The holiday may be serving as a form of release for pent-up consumers: nearly three-quarters ( 73% ) of shoppers celebrating Valentine’s Day this year feel it is important to do so given the current state of the pandemic. Just over half ( 52% ) of U.S. adults plan to celebrate Valentine’s Day this year, spending a total of $21.8

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7-Eleven Parent Plans Corporate Restructuring to Sharpen Focus on Convenience Business

Retail TouchPoints

Seven & i Holdings , parent company of 7-Eleven , plans to create a new holding company for its supermarkets, specialty stores and other non-convenience store businesses. Additionally, Seven & i plans to rename itself as the 7-Eleven Corporation as it focuses more intently on its global convenience store business.

Planning 261
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Funday founder on how retail has changed since Covid – and remained the same

Inside Retail

The global retail industry was transformed overnight as stores were forced to close or severely limit in-person shopping, supply chains were disrupted and consumers faced unprecedented levels of fear and uncertainty. Our direct-to-consumer (DTC) site helped us connect directly with customers and iterate fast.

Returns 130
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How technology has radically enhanced the consumer experience

Retail Times

There’s a quaint charm to the shopping experiences of yesteryear, when consumers would take a gentle stroll into town to visit various specialty stores to pick up their necessities.