Retail Dive

OCTOBER 28, 2024

While some people started shopping during October’s promotions most consumers plan to start next month, according to research by Bain & Compnay.

Planning 129

Planning Consumer Shopping Promotions 129

Retail TouchPoints

OCTOBER 25, 2024

With COVID-19 cases dropping in 2022, shoppers returned to physical stores, including supermarkets, while maintaining some of their e-shopping habits acquired in the pandemic. As The Wall Street Journal noted, consumers are making 8% more trips to different retailers as inflation impacts household budgets.

Shopping 289

Shopping Supermarket Advertising Consumer 289

Retail TouchPoints

OCTOBER 23, 2024

In the world of retail, staying ahead means embracing innovations that transform shopping and commerce into an experience that’s faster, smarter and more satisfying for customers. As data privacy becomes an increasing priority for both retailers and consumers, RFID stands out as a secure option that safeguards shoppers’ data.

Consumer 275

Consumer Payment Services Inventory Management Checkout 275

Retail TouchPoints

MARCH 4, 2024

A recent study of more than 4,700 consumers from Bread Financial indicates payment choices — including retail store credit cards, bank branded credit cards and buy now, pay later (BNPL) — at checkout have become a major factor in pleasing shoppers and closing a sale. It goes without saying that great service is important.

Finance 289

Finance Payment Services Consumer Shopping 289

Retail TouchPoints

NOVEMBER 15, 2022

Despite an increase in the number of households with smart TVs and the growing number of shoppable ad formats, the shopping cart remains stubbornly elusive for many brands and retailers. In some cases, remote controls drive the shopping experience and for others it’s a QR code that can be scanned by a smartphone.

Consumer 278

Consumer Shopping Advertising Marketing 278

Inside Retail

NOVEMBER 7, 2024

Holiday shopping is no longer fast approaching, it’s already here. According to the Australian Retailers Association (ARA), 53 per cent of Australians finalise their holiday shopping lists by October and 58 per cent of Australians do most of their holiday shopping by the end of November. That marks an increase of 5.5

Consumer 246

Consumer Shopping Planning Marketing 246

Retail TouchPoints

OCTOBER 8, 2024

Albertsons Media Collective will integrate rewards app Fetch into its retail media network (RMN) offerings, using Fetch Points to incentivize consumers to try products, add more to shopping carts and maintain relationships with their favorite brands.

Consumer 264

Consumer Shopping Marketing ATS 264

Retail TouchPoints

OCTOBER 15, 2024

Just in time for the peak holiday shopping period, Google has rebuilt its Shopping experience “from the ground up with AI,” bringing together its collection of 45 billion product listings and Gemini AI models to “transform the online shopping experience,” according to a company blog post.

Shopping 263

Shopping Consumer ATS 263

Retail TouchPoints

OCTOBER 24, 2024

TikTok Shop has expanded the refurbished electronics product category to U.S. consumers after a UK launch in September 2023. TikTok users can click the Shop tab to see refurbished products such as tablets, mobile phones and laptops being sold by approved TikTok sellers.

Shopping 259

Shopping Retailing Pricing Consumer Planning 259

Retail TouchPoints

OCTOBER 23, 2024

It’s all part of an ongoing paradigm shift in ecommerce — not only have consumers bought in to the idea of 3P commerce, but brands and retailers have as well. In fact, 40% of the companies surveyed by Rithum said that 3P commerce models help them reach a larger consumer audience.

Consumer 290

Consumer Fulfillment Management Accounting 290

Retail TouchPoints

JUNE 18, 2024

The global economy is still in flux,” said Rob Garf, VP and General Manager of Retail and Consumer Goods at Sales f orce at a recent media briefing. billion commerce-focused consumer interactions as well supplemental consumer research. So what does all this mean for the holiday season? Register here.

Consumer 290

Consumer Shopping Shipping Marketing 290

Retail TouchPoints

SEPTEMBER 25, 2024

Because while they may feel they are communicating something weighty, it doesn’t mean consumers will hear it, let alone act. Additionally, consumers still have pandemic-related and sustainability concerns, ranging from reluctance to shop in crowded stores to environmental issues around the use of cardboard and plastic-heavy displays.

Consumer 263

Consumer Point of Sale Returns Marketing 263

Inside Retail

NOVEMBER 14, 2023

Australian consumers are becoming more conscious of the social, environmental, and economic implications of their purchasing choices. A recent report by Baptist World Aid, based on responses from over 2000 Australians surveyed by research firm McCrindle in September, revealed an increased awareness of the impact of consumer choices.

Consumer 264

Consumer Shopping Fashion Fast Fashion 264

Retail TouchPoints

SEPTEMBER 16, 2024

Discussing what will be motivating consumers two years from now, Buzasi called 2026 “the year of redirection,” predicting that people will be looking for coping mechanisms to deal with what she termed “the great exhaustion,” a lingering hangover from COVID-19, political division and culture wars.

Consumer 278

Consumer Fulfillment Shopping Marketing 278

Inside Retail

NOVEMBER 14, 2024

Keeping up with shifting consumer trends is no easy feat for retailers in an increasingly competitive omnichannel shopping market. To help prepare for the hectic year ahead, Inside Retail delved into a recent Euromonitor report, which revealed the top global consumer trends to expect in 2025.

Consumer 130

Consumer Checkout Shopping Marketing 130

Retail TouchPoints

JUNE 9, 2022

The majority of consumer goods and retail (CGR) companies have accelerated their digital journeys over the last two years to better serve the growing number of online shoppers. The driver here is that CGR companies cannot afford to deliver a poor online shopping experience that sends customers fleeing to the competition.

Consumer 272

Consumer Shopping Customer Experience Location 272

Inside Retail

OCTOBER 18, 2022

Lockdowns, store closures, and increased online shopping were all part of the ‘new normal’ for consumers and retailers during the height of the Covid-19 pandemic. But it seems we may have finally seen the end of movement and retail restrictions – and the return of in-store shopping. And it’s easy to understand why.

Consumer 246

Consumer Shopping Returns Payment Services 246

Inside Retail

AUGUST 27, 2024

The Shopping Centre Council of Australia (SCCA) has expressed alarm over the government’s proposed merger reforms, saying they are “poorly targeted” and add to the regulatory burden. The SCCA believes such a requirement goes beyond the original intent to target market concentration and will unnecessarily capture other markets.

Shopping 274

Shopping Target Market Marketing Consumer 274

Retail Focus

AUGUST 6, 2024

Original research of over 1,000 UK shoppers by Pricer showed that discounter switching remains rife, with 65% now having switched some or all of their food shop to Aldi or Lidl, a rise of +4 percentage points year-on-year.

Supermarket 147

Supermarket Consumer Shopping Grocer 147

Retail TouchPoints

NOVEMBER 14, 2022

3D and AR design studio QReal is moving deeper into direct commerce with the launch of the new multi-brand, multi-category shopping app TRYO. The TRYO platform and model offers a low-barrier entry point for both consumers and brands to get in on the action.

Consumer 340

Consumer Shopping Payment Services Returns 340

Retail TouchPoints

MARCH 30, 2023

trillion for the year, according to data released at the State of Retail & the Consumer virtual event. Retailers are prepared to serve consumers in the current economic environment by offering a range of products at affordable prices with great shopping experiences.” trillion and $5.23 trillion and $1.43 trillion.

Consumer 297

Consumer Shopping Accounting Returns 297

Retail TouchPoints

NOVEMBER 5, 2024

The in-store grocery shopping experience has held on to its appeal, even as supermarket retailers have realized that they also need to offer customers simple, yet personalized, digital commerce options. Albertsons also has recognized the major role that mobile devices play in grocery shopping.

Supermarket 275

Supermarket Shopping Consumer Merchant Services 275

Retail TouchPoints

SEPTEMBER 30, 2024

Using Google Cloud generative AI technology, the sportswear brand can now personalize its online product images, and the company offered a sneak peek of a new virtual reality shopping experience it’s developing in partnership with Meta. Puma migrated its ecommerce ecosystem to Google Cloud earlier this year.

Shopping 278

Shopping Consumer Marketing Planning 278

Retail TouchPoints

JUNE 4, 2024

Century 21 has expanded its partnership with livestream shopping app ShopShops to bring the iconic New York City retailer to TikTok Shop. As the exclusive livestream partner of Century 21, ShopShops provides full operational services and also is an official TikTok Shop partner. “We

Shopping 278

Shopping Returns Fashion Accounting 278

Inside Retail

JULY 15, 2024

per cent year on year, the latest quarterly Inside Australian Online Shopping Report shows. The post Affordable fashion sales surge online, despite consumer spending slowdown appeared first on Inside Retail Australia. Online spending for the April-June period was up 1.1 Approximately 5.7 per cent compared to the prior-year period.

Fashion 264

Fashion Consumer Beauty and Health Apparel 264

Inside Retail

NOVEMBER 23, 2023

As part of the Asset Enhancement Initiative (AEI), this venture aims to breathe new life into the shopping experience, aligning seamlessly with the Urban Redevelopment Authority’s vision of creating inclusive and cherished public spaces. The ambitious project, set to conclude in 2025, encompasses a series of key enhancements.

Shopping 130

Shopping Consumer Kiosk Management 130

Retail TouchPoints

AUGUST 21, 2024

Consumers are changing how they shop and who they shop with, and now brands are taking notice. Embracing Alonement in Retail Design What makes people shop in stores today? Shopping alone may be the answer. As shopping becomes more of an individualized happening, rethinking traditional retail spaces is vital.

Shopping 278

Shopping Kiosk Fulfillment Consumer 278

Inside Retail

OCTOBER 5, 2024

Speaking out Consumers, government agencies and non-government organisations have been criticising Coles and Woolworths’ profits – but most recently the backlash was taken offline and in-store. The consumer speculation that Aldi is the affordable supermarket alternative was confirmed earlier this year in a report by Choice.

Consumer 246

Consumer Supermarket Grocer Shopping 246

Inside Retail

JULY 26, 2024

Supermarket chain Aldi has dropped its plan to expand into online shopping believing it might affect its ability to continue providing low-cost products for customers. Lack stressed that the company prioritises value over convenience as price plays a great importance to consumers. There was 5.1

Planning 278

Planning Shopping Supermarket Consumer 278

Inside Retail

OCTOBER 23, 2024

Generative AI and machine learning is nothing new to Amazon.The e-commerce giant has been leveraging technology to personalise its customers’ shopping experience for decades now. Instead, Amazon’s AI shopping guides will blend educational content and customer insights to help shoppers make informed purchase decisions.

Shopping 231

Shopping Consumer ATS 231

Retail TouchPoints

NOVEMBER 21, 2023

When customers aren’t actively searching and shopping for gifts, they are spending an elevated amount of time watching their favorite TV shows and movies — especially holiday classics like How the Grinch Stole Christmas and Elf. In many ways, the same trends we see in consumers’ Q4 shopping behaviors mirror their TV viewership.

Shopping 278

Shopping Consumer Specialty Retailers Department Stores 278

Retail TouchPoints

NOVEMBER 13, 2023

However, consumers are still spending, the labor market remains tight, and the Adobe Digital Price Index recently posted an overall 40-month low, an encouraging sign for online shoppers: Adobe reported that online prices fell for 11 out of 18 tracked product categories on an annual basis. But there are possible headwinds on the horizon.

Consumer 324

Consumer Merchant Services Sporting Goods Promotions 324

Inside Retail

NOVEMBER 19, 2024

Consumers attracted to value and convenience The year-on-year growth in general retail purchases has bucked recent trends. When viewed alongside the gravitation to online marketplaces, the data suggests consumers may be seeking more affordable retail options. Consumer Price Index, Australia. Here are just some of the trends.

Consumer 130

Consumer Apparel Department Stores Boutique 130

Retail TouchPoints

MARCH 6, 2024

Shopping malls are on the rebound thanks to Gen Z’s hunger for nostalgia and community. The experience has been thoughtfully crafted and refined to provide consumers a rich cornucopia for commerce, community and cultural experiences. Reframing the Shopping Mall Brand Images from the main shopping mall area.

Shopping 264

Shopping Merchant Services Consumer Kiosk 264

Retail TouchPoints

FEBRUARY 13, 2024

It’s hard to remember, but before the roads were filled with Amazon trucks delivering our packages in two days or less, we used to drive to the store to shop for what we needed. Brick-and-mortar stores teamed up with brands to determine the optimal placement and positioning of products to entice consumers and their wallets.

Consumer 290

Consumer Advertising Management Marketing 290