Small Biz Trends

JULY 18, 2021

Online consumer purchases are increasing, and this means more shipping. And according to the latest research from ShipStation, more consumers are demanding shipping transparency from retail businesses. Consumers Demanding Shipping Transparency. So, what is a retailer to do? Offering More Options.

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Small Biz Trends

JUNE 23, 2021

A large majority of consumers (66%) expect free shipping on every purchase they make online. An even larger number (80%) expect free shipping when ordering a certain dollar amount on online products. These were some key insights of the Q2 2021 Consumer Trends Report issued by Jungle Scout.

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Retail TouchPoints

AUGUST 11, 2020

For Kroger , the expansion of its Ship e-Commerce assortment through a third-party marketplace is the latest example. Starting this fall, more than 50,000 additional items will be available to Ship customers across multiple categories including natural and organic, international food, specialty items, housewares and toys.

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Retail TouchPoints

NOVEMBER 5, 2024

The in-store grocery shopping experience has held on to its appeal, even as supermarket retailers have realized that they also need to offer customers simple, yet personalized, digital commerce options. Albertsons also has recognized the major role that mobile devices play in grocery shopping.

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Wiser

SEPTEMBER 5, 2023

Among these strategies, two stand out as particularly effective tools for driving conversions: discounts and free shipping. On the other hand, free shipping has emerged as a potent marketing strategy in the era of eCommerce. Free Shipping The influence of free shipping on eCommerce conversions is profound.

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Retail TouchPoints

JUNE 8, 2021

Consumers are spending more money online than they do in brick-and-mortar stores, particularly during the busy holiday season. While it’s easy to rationalize cart abandonment as a standard practice, it is much more than a modern-day version of window shopping. The True Cost of Shipping. Making Purchases Not as Costly.

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Retail TouchPoints

DECEMBER 1, 2021

The pandemic has brought about long-term changes for both business operations and consumer expectations, and 2021 taught us how far removed we are from ever returning to the old “normal.” Business leaders have their eye on other factors like the acceleration of consumer spending and lingering economic challenges.

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Retail TouchPoints

MARCH 31, 2023

by storm, rising to the top of the app charts and garnering millions of fans, until consumers began to realize the cost of those ultra-low prices — long delivery times and often poor quality products. From March 30 (3/30) to April 5, 2023, shoppers will have access to deals on thousands of products and free shipping on all orders over $10.

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Retail TouchPoints

SEPTEMBER 12, 2023

It might have been the worst-kept secret in retail, but after months of unconfirmed reports , behind-the-scenes testing and tales from the front lines , TikTok has finally, formally launched its new ecommerce offering — TikTok Shop. in November 2022. reads the company announcement. The company also reiterated that all TikTok-protected U.S.

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Retail TouchPoints

JANUARY 26, 2021

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Online shopping became a refuge, not because of overwhelming convenience, but because contactless commerce was necessary. One in four consumers are shopping more with small brands.

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Retail Bound

JANUARY 12, 2023

Therefore, to be successful, eCommerce retailers and eCommerce order fulfillment services need to understand the new trends in consumer shopping behavior. In this blog post, we discuss 5 trends in eCommerce consumer behaviors that online retailers and eCommerce fulfillment services should be aware of this year.

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Inside Retail

SEPTEMBER 1, 2021

What’s the connection between the Covid vaccine rollout in the US and Europe and increased container costs and shipping delays for retailers in Australia? Consumer demand is outpacing container supply and vessel space,” Jamie Dixon, TMX’s director of supply chain, told Inside Retail. It’s all a matter of supply and demand.

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Retail TouchPoints

OCTOBER 4, 2021

Three of the country’s biggest retailers are taking significant steps to get consumers into the holiday shopping groove — and to do so (much) sooner than later. As we approach the holiday season, guests are excited to shop early,” said Christina Hennington, EVP and Chief Growth Officer at Target in a statement. Beginning Oct.

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Retail TouchPoints

NOVEMBER 29, 2021

Gift cards are shaping up to be a holiday hero this season, as consumers and retailers continue to grapple with supply and shipping issues. Combine that with concerns about shipping delays for those products that are in stock and it should come as no big surprise that gift cards are looking pretty good to shoppers this year.

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Retail TouchPoints

OCTOBER 16, 2020

Free shipping days are behind us. Frustrated customers won’t consider shopping with you again. Having the best product or lowest shipping fee will no longer guarantee you a sale. For a vast majority of consumers, a positive delivery experience inspires fierce brand loyalty. Delivery speed : Same day, next day.

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Retail TouchPoints

OCTOBER 24, 2024

The pandemic really accelerated all of these numerous platforms where people can create and share content, [so that now] a consumer can come in at any point in time and easily buy in that second,” said Kaisy O’Reilly, Chief Marketing Officer at Stuart Weitzman during the IAB Connected Commerce Summit.

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Retail TouchPoints

SEPTEMBER 28, 2021

Global direct-to-consumer brands (DTC) reaped exponential rewards, especially from Millennial and Gen Z shoppers. in other countries, the penetration of millennials engaging in cross border shopping was even higher. They also report that 70% of “shopping enthusiasts” use the app for product discovery.

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Retail TouchPoints

DECEMBER 8, 2021

In light of well-publicized shipping delays and inventory shortages, they may find some empty shelves. Top Consumer Stress Factors. Let’s back up for a moment and consider some recent pre-holiday consumer data. adults revealed that, while expectations around delivery and shipping are split, concern has begun to rise.

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Inside Retail

FEBRUARY 6, 2022

For most small to medium enterprises starting out in e-commerce, shipping solutions tend to be stumbled upon and developed gradually as the business grows. Solving these problems (especially given the backdrop of the pandemic and its impact on supply chains worldwide paired with the rise in demand for online shopping) is a timely issue.

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Retail Bound

APRIL 13, 2024

One of the topics that consistently comes up in the retail world is the logistics of shipping. From the manufacturers to the distributors, to your retail store – there are many factors and unexpected costs to consider during the shipping process that can be often overlooked. Choose a model that can scale with your growth trajectory.

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Inside Retail

OCTOBER 21, 2024

Based on a survey of 754 respondents, the study highlights several key areas where consumer expectations are rapidly changing, from delivery preferences and sustainability to the integration of advanced technologies in the shopping experience. One of the standout findings is the frequency of online shopping.

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LS Retail

AUGUST 24, 2021

©iStock/chuyu The shipping crisis is getting worse. Here's what that means for holiday shopping. More than 18 months into the pandemic, the disruption to global supply chains is getting worse, spurring shortages of consumer products and making it more expensive for companies to ship goods where they're needed.

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Inside Retail

AUGUST 14, 2024

Online shopping delivery lead times are getting longer – and getting more expensive – according to research from shipping software developer Shippit. The company’s State of Shipping Report found that the estimated delivery time has risen from two days in 2018 to 5.6 during the six-year period.

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Retail TouchPoints

DECEMBER 22, 2023

This opens up a world of possibilities for both businesses and consumers. While this shift is poised to transform the retail industry all the way from the stockroom to the cereal aisle, retailers should start tapping into the power of QR codes today to build trust, loyalty and stronger relationships with consumers.

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Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce.

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Inside Retail

MAY 17, 2021

In 2020, Salvos Stores launched Australia’s first online op shop, listing thousands of unique second-hand items online from hundreds of its stores across Australia. Put simply, there’s no out-of-box solution for scaling a digital op-shop during a pandemic.

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Retail TouchPoints

MAY 9, 2023

Amazon has debuted a new immersive shopping functionality called Amazon Anywhere that allows customers to discover and buy physical products from Amazon within virtual environments such as video games, augmented reality applications and mobile apps.

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Retail TouchPoints

NOVEMBER 17, 2021

It’s the question every retailer wants the answer to: what do consumers (and more specifically, those likely to buy their products) really want? The day kicked off with a keynote presentation by Jeff Orschell, EY Americas Practice Leader: “Bottom line for retailers is that change is still happening, consumer behavior is still changing.

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Inside Retail

OCTOBER 24, 2024

As the Black Friday 2024 shopping frenzy approaches, Australian retailers are gearing up for their biggest challenge yet – managing skyrocketing demand while staying efficient. To seize this massive opportunity, retailers must ensure smooth, scalable shopping experiences, and automation is the way forward. The key to thriving?

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Inside Retail

NOVEMBER 28, 2023

In-store shopping has rebounded post-pandemic. Despite the convenience of online, consumers are attracted by the social and immersive experience of physical stores. However, post-pandemic physical shopping is a different beast to the olden days. However, post-pandemic physical shopping is a different beast to the olden days.

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Retail TouchPoints

OCTOBER 3, 2024

When opening an account on the Baby Registry, consumers can confirm where gifts should be shipped, track the baby’s expected arrival date, customize a welcome message for loved ones and start selecting products to add to their lists. But the new registry program isn’t just limited to Babies ‘R’ Us inventory.

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Retail TouchPoints

JANUARY 10, 2022

The other complicating factor is you’ve got consumers who are incredibly aware of the supply chain, inventory and shipping challenges that are out there. The consumers’ concern about health and safety is still there, just like it was a year ago,” said McCall. These consumer data points are a perfect indicator of this.”.

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Retail TouchPoints

OCTOBER 12, 2020

On one hand, personal safety and security are still top-of-mind for consumers, driving changes in everything from online shopping to brick-and-mortar store layouts and delivery models. A starting point in approaching retailing in the time of coronavirus is to understand that it’s currently a tale of two consumers.

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Retail TouchPoints

FEBRUARY 23, 2023

Brands have long recognized the power of celebrities to influence the buying decisions of consumers. And these capabilities are available with little to no upfront investment in inventory and no obligation to manage the picking, packing and shipping of the products. But here’s where the playing field is being leveled.

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Retail TouchPoints

JUNE 7, 2023

That sense of unease is to be expected from a cohort shaped by both the 2008-2009 Great Recession and the COVID pandemic, and it’s had a big impact on their shopping choices: nearly half ( 48% ) say they shop the most often at discount/off-price retailers, and 25% frequently patronize dollar stores.

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Retail TouchPoints

JUNE 6, 2023

Some stats support the gloomy outlook: according to Kearney , 40% of consumers feel they have too many subscriptions, and subscription ecommerce is predicted to have its slowest growth year on record in 2023 ( Insider Intelligence ). Today, brands are competing for consumers’ share of wallet. The reality though is less stark.

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Inside Retail

FEBRUARY 6, 2024

In a dynamic shift in consumer behaviour, three out of four shoppers are now exploring multiple online marketplaces before making a purchase. The surge in popularity of challenger marketplaces has resulted in consumers now visiting an average of three marketplaces every time they shop online.

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