Retail TouchPoints

NOVEMBER 7, 2024

Three more supermarket chains will connect their electronic shelf label (ESL) hardware to the Carrot Tags pick-to-light functionality from Instacart , making it easier for Instacart pickers — and eventually for consumers themselves — to find the products on their shopping list.

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Inside Retail

OCTOBER 13, 2024

As it stands, Amazon has a reported 6 per cent market share in the US grocery sector – its combined supermarket footprint includes Whole Foods Market, Amazon Fresh and AWS. This is how Amazon plans to deliver choice and convenience to consumers without compromising on speed or value.

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Planning Supermarket Fulfillment Shopping 245

Inside Retail

SEPTEMBER 26, 2024

Many Australians have lost trust in supermarket pricing, with more consumers now comparing prices between stores before making a purchase. “Many consumers have told us that they are losing trust in the sale price claims by supermarkets,” said Mick Keogh, ACCC deputy chair.

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Inside Retail

SEPTEMBER 22, 2024

Woolworths and Coles are facing charges from the Australian Competition and Consumer Commission (ACCC) for allegedly misleading customers about the discounted pricing of their products. The post ‘Illusory’: Woolworths, Coles charged with falsifying discount promotions appeared first on Inside Retail Australia.

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Retail Gazette

APRIL 1, 2025

Despite a late Easter, Kantars data indicates that consumers are still spending as they adjust their grocery shopping habits to inflationary pressures. Related Story Ocado gets green light for Nottinghamshire distribution hub 31/03/2025 x 11:37 AM Promotional spending reached 28.2% FMCG sales at M&S rose by 13.1%

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Promotions Supermarket Grocer Consumer 111

Inside Retail

NOVEMBER 25, 2024

per cent, followed by supermarkets and grocery stores with a 1.3 Although there were early signs that the economy is starting to improve, these were not enough to encourage consumers to spend more during the quarter, Young continued. When compared with the June quarter, the total volume of retail sales decreased 0.1 per cent drop.

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Consumer Supermarket Promotions 130

Inside Retail

MAY 2, 2024

Australia’s leading supermarkets, Coles and Woolworths, delivered their third-quarter results to shareholders this week along with new consumer insights. Both retailers reported that the current economic environment has challenged consumers’ discretionary spending and that households have evolved their buying habits to seek out value.

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Inside Retail

AUGUST 26, 2021

Discount supermarket chain Aldi has topped the Canstar Blue Most Satisfied Customers Award, putting nine wins in its basket over the last 11 years. The survey also revealed that 91 per cent of customers go to the same supermarket for convenience and because it is “closer to home”, which was likely heightened by pandemic lockdowns.

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Inside Retail

AUGUST 2, 2021

Despite pledging to stop handing out plastic toys with purchases of groceries on environmental grounds , supermarket Coles last week announced a new line of plastic picnic goods that can be earned by customers using their Flybuys card at a supermarket or online. It doesn’t appear to be very consistent.”. It’s just more new s**t.”.

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Promotions Supermarket Consumer Marketing 264

Inside Retail

MARCH 14, 2024

Independent Queensland grocer Skippys Fresh Frootz has garnered attention on social media for its videos highlighting its low prices at a time when Australia’s major supermarkets are facing scrutiny for their lack of transparency in their price-setting practices. Bunnings is now back in first place.

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Retail TouchPoints

NOVEMBER 11, 2024

However, as consumer backlash against dynamic pricing intensifies — some even threatening to boycott businesses that employ this model — retailers are beginning to reconsider its implementation. When shopping for essential goods, consumers expect price stability; sudden price changes can feel unpredictable and exploitative.

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Markdowns Supermarket Shrinkage Consumer 162

Retail Focus

JULY 28, 2021

If it doesn’t benefit the consumer, they won’t do it. Their apps open, supermarket executives also enquire: “But who’ll own the data …?”. Second, think about how retail and supermarket buildings could be affected: Just Walk Out will also mean “just walk in, anywhere.” Many detractors deride the cost.

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Retail Focus

AUGUST 6, 2024

Despite aggressive discounting and competitive ‘members only’ offers for loyalty programme customers, traditional supermarkets continue to lose market share to discounter rivals, Aldi and Lidl, according to the latest research by Pricer, the in-store automation and communication solutions provider. However, last month Which?

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Supermarket Consumer Shopping Grocer 147

Inside Retail

MAY 8, 2024

This week, the Senate Committee on Supermarket Prices made 14 recommendations for the Government to consider amending the Competition and Consumer Act 2010 to end the alleged price gouging of the major supermarkets. This will allow consumers to align and ‘buycott’ from a supermarket that promotes their values.

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Supermarket Customer Retention Consumer Wholesale 278

Inside Retail

APRIL 26, 2024

Amidst multiple inquiries into the price-setting practices of Australian supermarkets, Woolworths and Coles are seemingly leading with more specials and promotions than ever. Choice is looking for the real deal Supermarkets are where Australians feel cost-of-living pressures the most, and food inflation is far from a myth.

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Supermarket Promotions Advertising Consumer 147

Inside Retail

MAY 25, 2023

Woolworths’ proposed acquisition of the Supa IGA store in Karabar, NSW has been opposed by the Australian Competition and Consumer Commission (ACCC). Supa IGA Karabar is an independent supermarket that sells a range of groceries and liquor along with an attached liquor store (trading as Liquor Boss) located in Karabar, NSW.

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Inside Retail

DECEMBER 7, 2022

Preliminary supermarket competition concerns have been raised by the Australian Competition and Consumer Commission (ACCC) over Woolworths’ plan to acquire the Supa IGA in Karabar and its associated liquor store, Liquor Boss. Further reading: ACCC clears Woolworths’ acquisition of MyDeal.

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Inside Retail

SEPTEMBER 23, 2024

The Australian Competition and Consumer Commission’s (ACCC) allegations that Woolworths and Coles breached the Australian Consumer Law by making misleading claims about discounts come as retailers head into their most promotional period of the year and serve as a warning to the wider industry.

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Supermarket Promotions Advertising Consumer 130

Retail TouchPoints

JANUARY 7, 2021

It’s a must do if they want to meet consumers’ increasing demand for brands that prioritize environmental and social responsibility. Retailers across verticals must place a greater emphasis on sustainability to remain competitive and reach the growing number of consumers who support prioritizing these efforts when making purchasing decisions.

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Markdowns Promotions Consumer Planning 325

Retail Gazette

MARCH 4, 2025

Asda’s flagging fortunes have carried further into the new year, with sales at the supermarket falling 5% in the 12 weeks to 23 February. Related Story Asda tops list for supermarket substitutions, Which? The supermarket giant marked another month as the UK’s leading grocer, with market share up 0.6% from the 13.7%

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Inside Retail

MAY 2, 2021

At the risk of using yet one more trendy phrase, consumers also want “shoppertainment”. It seems like every week our major supermarkets are launching a new sustainability initiative. It seems like every week our major supermarkets are launching a new sustainability initiative. You must make shopping with you memorable and fun.

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Consumer Supermarket Shopping Promotions 246

Inside Retail

SEPTEMBER 25, 2023

The Australian Consumer and Retail Studies (ACRS) unit at Monash University surveyed 1001 shoppers across Australia last June, asking them questions about the cost of living and consumer deviance. However, 44 per cent of the participants said that it is justifiable to taste a fruit in a supermarket without buying it.

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Checkout Finance Supermarket Consumer 312

Retail Gazette

JANUARY 10, 2025

It’s hold on the market rose to 28.5% – the highest of any supermarket – boosted by growth across its convenience, superstore and online channels. As both supermarkets toast to their “biggest-ever” Christmases, what can Sainsbury’s and Tesco tell us about the main trading trends over the festive period?

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Supermarket Promotions Grocer Shopping 111

Retail TouchPoints

MARCH 8, 2024

Discount supermarket retailer Lidl U.S. where he was one of the first 50 employees, and he’ll be responsible for driving a holistic customer experience using consumer insights, marketing, loyalty and promotions. Kerr is returning for a second stint at Lidl U.S., Kerr is returning for a second stint at Lidl U.S.,

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Supermarket Customer Experience Promotions Marketing 278

Retail TouchPoints

APRIL 25, 2025

Key Retail Challenges Supply chain disruptions have created significant hurdles for retailers, affecting inventory availability and consumer demand. A clear example of this occurred when Morrisons , a major UK supermarket chain, suffered a severe IT outage that left customers stranded at checkouts.

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Payment Services Inventory Management Checkout Store Layout 147

Inside Retail

NOVEMBER 25, 2024

With the evolution of retail media networks, brands and retailers are seizing the opportunity to shape consumer behaviour in real-time, using in-store touch points to elevate the shopping experience. Digital in-store assets are ideal for promoting when your avocados are ripe to help move them out the door.”

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Promotions Marketing Target Market Shopping 130

Inside Retail

NOVEMBER 12, 2024

Despite low consumer sentiment and discount fatigue, Chinese spending during the country’s biggest shopping event doesn’t seem to be all doom and gloom. Many consumers are focusing more on stocking up on everyday items like dry shampoo, toothpaste, and tissue paper, according to Dudarenok.

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Consumer Supermarket Shopping Promotions 130

Retail TouchPoints

JULY 12, 2024

Supermarket chain Hy-Vee has invested heavily in its digital transformation over the last two years — and its latest adoption of digital shelf tags and post-purchase offers powered by its retail media network are designed to further improve the omnichannel grocery shopping experience. The digital shelf tags’ offer multiple benefits.

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Inside Retail

JUNE 13, 2024

In a supermarket in southern China, live fish swim around in a glass tank bearing a QR code for customers to scan for information about where the fish is from and details of provenance and sustainability in its farming or capture. The idea is to truly digitise absolutely everything.”

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ATS Supermarket Promotions Checkout 260

Retail TouchPoints

APRIL 12, 2023

As consumers look to save money on takeaways and eating out, grocery retailers can be the quiet winners during an economic downturn. The pandemic trend of following food influencers on Instagram and TikTok and re-creating their recipes hasn’t waned and continues to drive consumer grocery purchasing habits.

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Supermarket Grocer Customer Retention Checkout 264

Retail Gazette

JANUARY 15, 2024

Asda is launching the world’s first supermarket spa to celebrate the arrival of its new Health Menu range, which aims to “bring simplicity and affordability back to health” The limited time spa will offer an array of holistic health treatments paired and price-matched with products from the new range.

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Supermarket Promotions Grocer Management 119

Retail TouchPoints

SEPTEMBER 12, 2024

Still-potent economic uncertainty is encouraging consumers to be savvier as they browse and buy. But while there may be more price comparing and deal hunting this holiday season, consumers will still expect stellar experiences as they browse and buy across channels. trillion — a soft 3% growth rate over the same period in 2023.

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Merchant Services Returns Consumer Planning 306

Inside Retail

JULY 22, 2021

Despite the popularity of Coles collectibles in recent years, the supermarket giant has made the decision to ditch the sales tactic for good as part of its vision to be Australia’s most sustainable supermarket. The campaign, which was first unveiled in March , centres around zero waste, zero emissions and zero hunger targets.

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Retail TouchPoints

JULY 14, 2023

The supermarket ad circular is an age-old marketing tool, albeit one that frequently ends up in the recycling bin. Our pilot is replacing traditional digital circular ads with dynamic ad campaigns across Facebook and Instagram to meet more consumers where they are. said the company in the LinkedIn Post.

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Retail TouchPoints

SEPTEMBER 12, 2024

Associated Food Stores (AFS), a wholesaler and cooperative serving nearly 450 supermarkets in the Intermountain West region, has adopted customer engagement, personalization and analytics solutions from Birdzi. Additionally, the Birdzi analytics suite can provide customer behavior and campaign performance insights.

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Wholesale Supermarket Promotions Marketing 276

Retail TouchPoints

AUGUST 18, 2023

food retail industry comprises nearly 63,000 grocery stores and supermarkets, which amounted to $765.98 It strengthens long-term relationships with shoppers and encourages interaction between the consumers and their most loved brands. Even with in-store promotions, timing is everything. billion in sales in 2021.

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Marketing Promotions Location Consumer 246

Inside Retail

FEBRUARY 22, 2023

Following the Reserve Bank of Australia’s ninth consecutive cash rate rise announced last week, and the signal that more are to come, it’s clear that the pain felt by consumers and businesses alike is going to continue late into 2023. A key focus: promotions or margin? Grocery prices rose 9.2

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