Retail TouchPoints

DECEMBER 25, 2023

Consumers today expect a better in-store shopping experience from brick-and-mortar retailers, and retailers that can give it to them will continue to thrive even in the face of ever-increasing convenience from online competitors. Delivering Exceptional Customer Experiences Collect and use your in-store data. Bad retail is dead.

Customer Experience 282

Customer Experience Dead-Stock Store Layout Point of Sale 282

Retail TouchPoints

JUNE 30, 2022

Store Analytics combines product location with shopper interaction and purchase data from the stores to give brands aggregated, anonymized insights about the performance of their products, promotions and ad campaigns. Brands can access these insights through a secure dashboard.

Payment Services 230

Payment Services Store Layout Advertising Promotions 230

Retail TouchPoints

MAY 21, 2024

The retail landscape is transforming, driven by rapid technological advancements and changing consumer behaviors. By analyzing data derived from network traffic, retailers can unlock profound insights into customer behavior, store performance and inventory efficiency.

Inventory Management 264

Inventory Management Payment Services Store Layout Promotions 264

Retail TouchPoints

MAY 1, 2024

The Psychology of Immersive Shopping Experiential retail strategies are rooted in psychological principles about how consumers engage with spaces. Understanding these behavioral motivations and responses is key to creating impactful in-store moments. These cues influence time spent in-store and brand attitudes.

Consumer 312

Consumer Store Layout Customer Experience Checkout 312

Retail TouchPoints

JANUARY 24, 2024

With this, retailers are designing store layouts with dedicated areas to showcase new and different products for varying tastes and trends, creating an ever-changing experience for shoppers. The concept of personalization is not limited to individual stores but also extends to the overall mall experience.

Returns 335

Returns Department Stores Store Layout Fast Fashion 335

Retail TouchPoints

NOVEMBER 5, 2020

When it comes to online merchandising, there are plenty of subtle but effective in-store tactics that can be difficult to replicate. Mannequins, store layout and even music are all curated to express your brand identity and drive a unique customer experience. . Think of video as your digital store’s mannequin. .

Checkout 272

Checkout Store Layout Promotions Accessories 272

Retail TouchPoints

JULY 24, 2024

Welcome to the new frontier of consumer engagement — the fusion of architectural design and audio-visual (AV) technology. AV technology also enables remote monitoring and control, allowing real-time adjustments that promote sustainability. The creation of multipurpose spaces significantly enhances a brand’s storytelling capabilities.

Store Layout 264

Store Layout Consumer Visual Merchandising Promotions 264

Retail TouchPoints

SEPTEMBER 19, 2023

The company has successfully helped retailers like American Eagle Outfitters leverage RFID and computer vision-based inventory tracking technology to create a holistic, near-real-time view of inventory across stores to empower both associates and consumers. The pandemic accelerated new consumer behaviors, such as BOPIS.

Store Operations 278

Store Operations Shipping Fulfillment Store Layout 278

Inside Retail

NOVEMBER 27, 2023

This is not just a transient trend but a robust response to the changing consumer, who now craves the tactile satisfaction of in-store shopping along with the personalisation and convenience of online commerce. Today’s consumers might browse products online and then feel, try and buy them in physical stores.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

Retail TouchPoints

JANUARY 25, 2023

Over the past three years, most of us have done a lot more shopping online, so it’s easy to forget that while ecommerce is still growing, most retail commerce still happens in stores. That means brick-and-mortar is still going strong, and not just because consumers are eager to get out of the house again.

Store Layout 230

Store Layout Sporting Goods Consumer Location 230

Wiser

SEPTEMBER 17, 2019

Will a promotion here eat into sales or lift them up? It’s normal to be a bit nervous about a change inside your stores. Why Monitor Consumer Behavior? Before diving into the metrics, it helps to look at why it’s beneficial for your business to monitor how consumers act. Will that new display drive sales?

Consumer 98

Consumer Store Layout Promotions Checkout 98

Retail TouchPoints

FEBRUARY 28, 2024

Analysis-ready models eliminate the need for manual data engineering, science and analysis, all of which can be time-consuming and prone to error. Different departments can collaborate more easily and work toward a common understanding of the data, promoting better decision-making.

Inventory Turnover 260

Inventory Turnover Supply Chain Management Store Layout Marketing 260

Retail Focus

SEPTEMBER 14, 2024

This article delves into the foundational elements of retail merchandising, exploring its importance and impact on consumer behavior and store profitability. Essentially, retail merchandising is about strategically positioning products to sway consumer buying decisions. What is Retail Merchandising ?

Fashion 130

Fashion Visual Merchandising Store Layout Inventory Management 130

Retail Focus

JANUARY 12, 2023

A comprehensive brand experience is promoted from the outside and into the physical space as well as other brand touchpoints. As much as brands experiment with pop-up store formats, concepts, or themes, they should resonate with consumers as much as they do with their identity.

Visual Merchandising 246

Visual Merchandising Store Layout Customer Experience Shopping 246

Inside Retail

DECEMBER 17, 2023

Consumers are still feeling enormous financial pressures, and many are heading into this period with little optimism towards their finances. Such economic strain is leading to behavioural changes in the way consumers are shopping and planning their festive budgets. But this shouldn’t just be a retail race to the bottom.

Shopping 130

Shopping Store Layout Promotions Consumer 130

Retail Focus

JULY 3, 2024

True luxury is characterised by durability and timeless design, often incorporating practices such as recycling materials, providing repair services, and promoting the resale of second-hand luxury goods. Transparency in the supply chain is becoming paramount as consumers seek to understand the origins of the products they purchase.

Consumer 163

Consumer Promotions Shopping Store Layout 163

Wiser

AUGUST 13, 2019

It’s the total of a shopper’s purchases during one specific visit to your store. Even so, increasing the number of items a consumer buys during a trip to your store is incredibly important. Offer Promotions. Sales promotions are another excellent way to increase market basket size. Timed discounts.

Marketing 103

Marketing Store Layout Promotions Inventory Management 103

Inside Retail

JUNE 30, 2021

The retail industry in Malaysia has struggled during Covid, but shopping centre Pavilion in Kuala Lumpur has continued to find a way to reach consumers. Businesses that offer customers both physical and online store options tend to see higher customer engagement and sales. The demand for personalised customer experiences has increased.

Department Stores 246

Department Stores Merchant Services Outdoor Shopping 246

Retail Focus

OCTOBER 25, 2023

Retailers have continually adapted to changing consumer demands, technological advancements, and shifting societal values. These department stores were typically found in major cities, catering to urban consumers’ needs. This era was often described as consumer warfare.

Department Stores 163

Department Stores Specialty Store Store Layout Fulfillment 163

Inside Retail

OCTOBER 3, 2024

Despite the growing dominance of e-commerce, in-store shopping remains a cornerstone of Black Friday, delivering a unique experience that no online platform can fully replicate. Atmosphere and excitement: The atmosphere and vibe of a packed store on Black Friday creates an energy that simply cannot be replicated online.

Store Layout 130

Store Layout Shopping Promotions Consumer 130

A1 Retail

OCTOBER 10, 2024

Data from the Sensormatic platform, which captures 40 billion shopper visits globally each year, showed that last year UK footfall on Super Saturday (23rd Dec 2023) jumped +35 percent year-on-year , as last-minute Christmas shoppers swarmed into store on the penultimate day – and the last full shopping day – before Christmas.

Shopping 105

Shopping Store Layout Promotions Consumer 105

Wiser

APRIL 10, 2023

If your product range is too narrow, then you won’t be able to meet consumer demand. Every retail store has a different assortment. Even similar stores like Lowe’s and Home Depot won’t carry the exact same products. Deciding on your product assortment isn’t as simple as it might sound.

Dead-Stock 145

Dead-Stock Store Layout Visual Merchandising Planning 145

Wiser

APRIL 26, 2022

The promoting and selling strategies that retailers use to increase sales, boost profits, draw in new customers, improve customer experiences, and shape brand image are all part of merchandising. Visual merchandising strategies like marketing displays in-store or online can draw in customers and increase foot-traffic.

Visual Merchandising 146

Visual Merchandising Loss Prevention Customer Experience Promotions 146

Wiser

AUGUST 17, 2018

BOGO is a great discount technique to use to appeal to consumers. Big companies such as TOMS and Chipotle have seen a lot of success with BOGO promotions. In a report from AMG , 66 percent of shoppers say that they like BOGO the most out of all discount promotions. Get on shoppers’ good sides with a Buy One, Get One promotion.

Advertising 112

Advertising Promotions Visual Merchandising Store Layout 112

Wiser

JULY 31, 2023

A planogram is a visual diagram that details where every product on a retail store shelf should be placed. It’s a strategic roadmap for retailers, guiding them on how to arrange products in a way that boosts consumer engagement and ultimately leads to increased sales. Its main aim is to maximize sales and minimize wasted space.

Store Layout 145

Store Layout Promotions Customer Experience Inventory Management 145

Wiser

NOVEMBER 7, 2022

Your next step might be to put out a promotion discounting purchases of a certain amount or higher from the same brand. Optimize Your Store Layout and Shelf Space. Your consumer research may include heat maps that show which areas are getting the most traffic and which need improvement.

Store Layout 146

Store Layout Promotions Checkout Shopping 146

Inside Retail

FEBRUARY 8, 2022

“It just goes to show that supermarket and grocery retailers are constantly looking for new and innovative ways to promote their products,” said Mortimer. They could have just put an ad on TV. They could have put it in a catalogue, or put up some social media posts, but they chose to do a pop-up. Creating customers.

ATS 130

ATS Supermarket Store Layout Advertising 130

RETAIL MANAGEMENT SOFTWARE

DECEMBER 4, 2023

The holiday season of 2023 promises to be a mixed bag of discounts, smart spending and changes in consumer behavior. From festive window decorations to well-organized in-store layouts, retailers aim to create an immersive and inviting atmosphere that captures the attention of shoppers. From bustling U.S.

Store Layout 109

Store Layout Shipping Promotions Consumer 109

Inside Retail

OCTOBER 17, 2021

The Danish toy-maker said it will work closely with the Geena Davis Institute on Gender in Media and UNICEF as it seeks to promote more inclusive play, starting with its latest campaign ‘Ready for Girls’, which celebrates girls who rebuild the world through creative problem solving.

Store Layout 130

Store Layout Department Stores Marketing Consumer 130

Wiser

FEBRUARY 9, 2021

Price image is defined as the perception of your prices by consumers, relative to the competition. Price image is defined as the perception of your prices by consumers, relative to the competition. Here is how many consumers determine price image: Prices of Big-Ticket Items. Discounts and Promotions.

Promotions 113

Promotions Store Layout Advertising Consumer 113

Retail Focus

MAY 24, 2023

Lack of product is a major problem during the holidays when most consumers are looking to buy products. This requires employees to physically check with the warehouse or cash desk for the information, which is time-consuming. One type of layout is a forced-path layout which leads customers in a set path around the store.

Store Layout 130

Store Layout Department Stores Customer Experience Management 130

Retail Adventures

OCTOBER 6, 2024

That’s why grocers put milk and eggs at the rear of the store, forcing you to walk past higher margin and promotional items displayed on end features. A good store layout moves shoppers throughout the entire sales floor. Did you know that the average shopper only sees 50% of your sales floor? Add a subtle layer of scent.

Store Layout 98

Store Layout Grocer Promotions Customer Experience 98

Retail Focus

MAY 30, 2023

A ‘ brand community ’ refers to a group of consumers who share a common interest or passion for a particular brand. More recently, retailers are embracing local retailing to connect with communities, support local economies, and meet the changing preferences of consumers. Physical retail can encourage developing retail communities.

Visual Merchandising 130

Visual Merchandising Promotions Beauty and Health Store Layout 130

Inside Retail

OCTOBER 10, 2023

Prices continue to rise while retailers bear the brunt of consumer ire; however, some retailers, such as Aldi, are seeing the upside as consumers seek value. It’s interesting to see both Waitrose and M&S running campaigns you’d never have seen in the past, with price promises, price matching and price-down promotions.

Supermarket 130

Supermarket Store Layout Checkout Advertising 130

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 7, 2023

In the rapidly evolving world of retail and consumer packaged goods (CPG), staying ahead of the competition is a constant challenge. AI is reshaping the business world as today’s future-ready retailers and consumer goods manufacturers leverage technology to streamline operations and connect more closely with consumers.

Marketing 111

Marketing Inventory Management Supply Chain Management Store Layout 111

Retail Focus

NOVEMBER 7, 2023

They are creating hyperphysical retail experiences that engage multiple senses, foster community, and appeal to Gen Z consumers. They’ve recognized that shoppers are demanding more from their store experiences, particularly in the luxury segment. This data optimizes store layouts, product placements, and customer experiences.

Clienteling 148

Clienteling Store Layout Shopping Inventory Management 148

Wiser

JUNE 11, 2019

This is important because strategies to build consumer loyalty can evolve depending on the channel. Free one-day shipping like what Amazon offers for millions of products is a strong eCommerce play, while buy online, pick up in-store (BOPIS) is one brick-and-mortar option. How and Why Consumers Shop. Loyalty Programs: Yes or No?

Store Layout 83

Store Layout Promotions Shipping Shopping 83