Inside Retail

FEBRUARY 2, 2025

Social commerce will dominate By 2029, social commerce driven by platforms like TikTok and Instagram will account for a substantial share of Gen Zs purchases. Retailers will need to use AI and data analytics to tailor recommendations, promotions, and even product designs to individual preferences.

Social Commerce 130

Social Commerce Payment Services Beauty and Health Checkout 130

Inside Retail

FEBRUARY 4, 2025

Chinese consumers are now adjusting to a “new normal” in response to evolving market conditions, prompting businesses to rethink their strategies. The 2025 China Consumer Survey by AlixPartners reveals a significant shift in spending priorities, reflecting changing consumer behaviours and economic dynamics.

Consumer 130

Consumer Beauty and Health Social Commerce Outdoor 130

Retail TouchPoints

JUNE 10, 2025

Retail is undergoing a generational shift, and at the center of it is a powerful and misunderstood consumer: Gen Z. They’ve grown up in a world shaped by social media, rapid technological advancement and rising social consciousness. However, Gen Z doesn’t shop like their predecessors.

Social Commerce 162

Social Commerce Fast Fashion Advertising Consumer 162

Retail TouchPoints

DECEMBER 27, 2024

They use these channels to learn about new products, see what influencers are promoting and sift through branded content as it suits them. Knowing their preferences, youll do better to treat social platforms as a first touch point rather than a conversion. But they dont often buy directly through these platforms.

Returns 278

Returns Promotions Shopping Shipping 278

Retail TouchPoints

DECEMBER 11, 2024

The holiday shopping season appears to start earlier each year, with Black Friday and Cyber Monday deals extending for weeks and retailers constantly competing for consumers attention. Additionally, the checkout process must remain consistent whether consumers are shopping in-store, online or using the retailers app.

Point of Sale 274

Point of Sale Checkout Returns Shipping 274

Retail TouchPoints

FEBRUARY 19, 2025

The advance of social commerce provided China with additional means to establish its leadership in digital commerce. Platforms like ByteDance’s Douyin and its counterpart for foreign markets, TikTok, integrate social experiences with shopping. Similar concerns led U.S.

Social Commerce 147

Social Commerce Promotions Consumer Marketing 147

Inside Retail

DECEMBER 4, 2024

In translating its latest collection into Bitmoji avatars, Valentino promotes individual expression and fosters an ever more global community through the brand’s most iconic motifs.” Their [Prada Group] goal is to have a presence where shoppers are, and for younger consumers, this might be Snapchat,” Mansfield said.

Fashion 277

Fashion Target Market Marketing Promotions 277

Retail TouchPoints

JULY 9, 2025

However, while social ecommerce is predicted to be a $1 trillion sector by 2028 , a striking contradiction exists: platforms are racing ahead with integrated shopping features, but consumer trust isn’t keeping pace. These statistics suggest businesses are all-in with social ecommerce, yet consumers are hesitant.

Merchant Services 147

Merchant Services Payment Services Shopping Checkout 147

Inside Retail

FEBRUARY 20, 2025

The rise of the singles economy appears to be a long-term phenomenon, Damien Yeo, consumer and retail analyst at BMI told Inside Retail. Bautista said that, for consumer goods, there is a clear emphasis on solo-friendly packaging design, premium single-serve offerings, and smart portion control.

Social Commerce 130

Social Commerce Consumer Marketing Accounting 130

Inside Retail

JANUARY 16, 2025

Until recently, there didnt seem to be a limit to the price that consumers would pay for a luxury status symbol, such as a leather handbag. per cent), the US will remain a key market for luxury brands, attracting affluent consumers and driving sales across various product categories, Zheng said.

Merchant Services 130

Merchant Services Fashion Jewelry Social Commerce 130

Inside Retail

JUNE 29, 2025

In the social landscape shaped by Gen Z and millennials, platforms like TikTok and Instagram serve not just as promotional tools, but as powerful engines of cultural creation that foster lucrative online communities. Younger generations are driving brand narratives, from micro-trends to macro-movements, in real time.

Boutique 208

Boutique Promotions Fashion Consumer 208

365 Retail

DECEMBER 24, 2024

In 2024, the sector navigated a period of change driven by shifting consumer expectations, economic pressures, and evolving workplace dynamics. A new government in the UK introduced policies that have influenced business operations and consumer spending patterns, particularly in areas such as taxation and sustainability incentives.

Retail Trends 64

Retail Trends Social Commerce Advertising Consumer 64

Retail TouchPoints

JULY 14, 2025

Brand identity and value must also be protected by complying with consumer protection, privacy and advertising laws. Online sales practices that use dark patterns, junk fees, negative options or other practices contrary to consumer protection laws. State and federal laws: Many states have strict consumer protection and privacy laws.

Payment Services 148

Payment Services Advertising Consumer Customer Experience 148

Retail TouchPoints

NOVEMBER 4, 2024

James Weiss, Managing Director, Big Drop If the social media platform goes away, millions of passionate consumers — not to mention the brands that use the platform to connect with them — will be devastated. Retail TouchPoints: What makes TikTok such a powerful platform, both for consumers and marketers?

Advertising 298

Advertising Marketing Promotions Consumer 298

Inside Retail

JULY 3, 2025

They all play in the livestream shopping space, an increasingly popular way for American consumers to purchase goods online. Livestream shopping is a form of e-commerce where products are promoted and sold through live video broadcasts, typically on social media or e-commerce platforms.

Shopping 130

Shopping Consumer Marketing Promotions 130

Retail TouchPoints

JUNE 25, 2025

The power of social media influencers is impossible to ignore in today’s digital age, with over half of Gen Z using TikTok as their go-to search engine and main source for shopping inspiration, largely because of the visual format of its results. This presents a major opportunity for retailers.

Boutique 147

Boutique Consumer Marketing Visual Merchandising 147

Small Biz Trends

JULY 13, 2025

However, with fierce competition and ever-changing consumer preferences, standing out can feel overwhelming. Sustainability Focus : Consumers increasingly favor eco-friendly products. Social Media Influence : Platforms like Instagram and Facebook drive sales through social commerce.

Payment Services 100

Payment Services Checkout Inventory Management Advertising 100

Inside Retail

JUNE 12, 2025

What began as a Gen Z playground for dance challenges has matured into a global trend machine with direct purchase influence, and it’s reshaping how retailers think about product, placement and promotion. Campaigns aren’t carefully scripted, they’re memetic, reactive, and consumer-led.

Checkout 130

Checkout Promotions Supermarket Shopping 130

Retail Gazette

JANUARY 22, 2025

Second-hand purchasing isnt just a trend; its a transformation of consumer behaviour, offering both economic and environmental benefits, he says. Theres a remarkable dynamic in which young consumers are more knowledgeable than ever about the climate crisis facing the planet as well as about labour conditions amongst suppliers, he says.

Fashion 105

Fashion Grocer Consumer Shopping 105

Retail TouchPoints

NOVEMBER 25, 2024

Now, Bogg Founder and CEO Kim Vaccarella is bringing the bag to even more consumers thanks to a new partnership with Target. We’re doing specific campaigns and promotions for these groups, even though our products aren’t discounted often.

Wholesale 275

Wholesale Advertising Sporting Goods Marketing 275

Retail TouchPoints

FEBRUARY 26, 2025

Simply put, Adaptive Retail is any commerce experience that brings consumers what they want, wherever and whenever they want it. The next generation of consumer is scrolling on social platforms, they’re binge-watching on streaming platforms, theyre spending their time playing games Minecraft, Roblox, Fortnite, Spatial.

Advertising 173

Advertising Accounting Marketing Consumer 173

365 Retail

JANUARY 7, 2025

Despite Gen Z often being stereotyped as the TikTok generation, Millennials now outshop their younger consumer counterparts across TikTok, Instagram and Facebook, according to the latest research by the Retail Technology Show (RTS). RTSs research shows that the average shopper bought 11 times in the last 12 months on TikTok, up +37.5%

Social Commerce 64

Social Commerce Shopping Consumer Promotions 64

Retail Gazette

APRIL 29, 2025

That said, it may come as some surprise that more and more consumers are also using platforms such as TikTok Shop to stock their fridges and pantries. They launched on [Tik Tok] – no promotion, no price discount, just the everyday price, but they sold it with us first, and then the next day, they launched it in store,” says Beane.

Supermarket 64

Supermarket Grocer Beauty and Health Shopping 64

365 Retail

JUNE 9, 2025

This trend reflects a broader transformation in consumer behaviour, as digital platforms increasingly dominate the gambling landscape. Modern betting apps offer features such as in-play wagering, live streaming, and personalised promotions, attracting a growing user base.

Shopping 52

Shopping Social Commerce Consumer Promotions 52

365 Retail

FEBRUARY 20, 2025

As technology evolves, so too do the ways brands engage with consumers. Whether it was a sachet of shampoo or a free can of Coke, the intent was simple: to introduce consumers to a product in the hope of inspiring a purchase. Traditionally, sampling was all about physical interactions. Poor targeting, no follow-up, zero measurability.

Social Commerce 52

Social Commerce Consumer Advertising Accounting 52

Inside Retail

JULY 16, 2025

For a decade, direct-to-consumer (DTC) was not just a channel, but a cultural movement. How many pastel-packaged wellness gummies can the average consumer buy? Consumers, overwhelmed by sameness, now crave either radically utility-driven brands or those that can build something deeper – identity, emotion and community.

Social Commerce 130

Social Commerce Beauty and Health Consumer Advertising 130

Retail TouchPoints

MARCH 19, 2025

This growth is being driven by accelerated consumer adoption, with 58% of consumers saying they shopped for secondhand apparel in 2024, an all-time high for the survey. Amid consumer wallet share challenges, people are being more discerning, looking for value, and that’s what resale is offering.

Apparel 130

Apparel Social Commerce Consumer Shopping 130

Inside Retail

MARCH 18, 2025

In the end, we identified several trends shaping retail technology as the market continues to face a rapidly evolving landscape, intense global competition, faster product development cycles and demanding consumer expectations. Theeconomic pressuresof rising costs are pushing retailers to focus on the most efficient SKUs.

Social Commerce 130

Social Commerce Inventory Management Consumer Apparel 130

Small Biz Trends

JUNE 12, 2025

This strategy supports organic growth and enhances your social media campaigns by facilitating content sharing and monitoring conversations related to your products. By leveraging these features, you can effectively promote your products, optimize your social media tools, and strengthen your brand voice on Twitter.

Social Commerce 64

Social Commerce Merchant Services Marketing Management 64

Inside Retail

DECEMBER 3, 2024

Today, the Salomon customer includes Pilates princesses whose ‘fit checks’ on social media have contributed to the virality of the shoe styles, whilst the brand still caters to its core original consumer of adventure seekers. The unique set of Salomon partner trail events is an expansion of its global strategy.

Outdoor 264

Outdoor Apparel Wholesale Consumer 264

Retail TouchPoints

MAY 12, 2022

Social commerce has quickly grown from a revolutionary idea to a mainstream concept, and the channel is expected to continue expanding to reach $1.2 The foundational lesson is that, while social commerce can be an outgrowth of a retailer’s traditional social media interactions, it’s both more time-sensitive and more time-consuming.

Social Commerce 306

Social Commerce Shopping Fashion Checkout 306

Retail TouchPoints

JANUARY 14, 2022

As consumers grew concerned around the emerging Omicron variant and wanted to order past shipping cutoff dates, retailers who were able to sell an item online and fulfill the order via curbside or in-store pickup captured a larger percentage of these late-season sales.”. BNPL and Social Commerce Were Holiday Standouts.

Social Commerce 306

Social Commerce Fulfillment Drop-Shipping Payment Services 306

Retail TouchPoints

MARCH 11, 2022

The ever-evolving roster of social commerce capabilities on the world’s top platforms can be dizzying, with vast disparities between what is possible from one app to another and each platform fighting to keep up — both with consumers’ expectations and each other. Meta Showcases Social Commerce Successes.

Social Commerce 305

Social Commerce Merchant Services Advertising Shopping 305

Retail TouchPoints

JULY 6, 2021

Social commerce is a relatively new medium, but as retailers and social media platforms alike explore possible use cases and applications, it will significantly shape how both shoppers and businesses spend their time and money. However, this doesn’t mean that the existing social media playbook needs to be completely rewritten.

Social Commerce 277

Social Commerce Shopping Consumer Accounting 277

Retail TouchPoints

FEBRUARY 21, 2023

Recent headlines about Meta ’s Instagram and Facebook doing away with shopping features on their platforms might appear to be a retreat in the social commerce wars. Social commerce sales in the U.S. Social commerce sales in the U.S. In fact they are anything but — and with good reason.

Social Commerce 246

Social Commerce Advertising Merchant Services Shopping 246

Inside Retail

NOVEMBER 7, 2023

Smthgood isn’t just another online shopping destination; it’s actually harnessing the power of gamification, engagement and loyalty to incentivise consumers to make more thoughtful purchases. Tan is making sure he does his bit in terms of promoting conscious fashion in the APAC region, too. “We

Social Commerce 264

Social Commerce Fashion Accessories Accounting 264

Retail TouchPoints

SEPTEMBER 29, 2021

Gabe Nicolau, Director of Global Vertical Ad Solutions at TikTok described them at the TikTok World event as a “frictionless way of reaching consumers since they appear right in people’s For You feeds.”. In-feed ads are where the real shopping action happens. Here are three ways TikTok plans to get there: Collection Ads.

Social Commerce 317

Social Commerce Shopping Advertising Fulfillment 317