Consumer Point of Sale Store Layout 
Retail TouchPoints
DECEMBER 25, 2023
Consumers today expect a better in-store shopping experience from brick-and-mortar retailers, and retailers that can give it to them will continue to thrive even in the face of ever-increasing convenience from online competitors. Delivering Exceptional Customer Experiences Collect and use your in-store data. Bad retail is dead.
Retail TouchPoints
FEBRUARY 15, 2021
Even the best business plans expect some bumps along the road: financial insecurity among consumers, supply chain complications, a shortage of labor or reduced in-store traffic. Although competition in the market will shift, physical store locations will remain a cornerstone of retail operations. Emerging Consumer Trends.
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Retail TouchPoints
FEBRUARY 27, 2024
A network outage can mean lost sales in the short term, as shoppers simply move to another brand for that purchase, or losses in the long term if that customer does not return. A cyberattack that compromises customer personal information can diminish the trust consumers place in a brand.
Retail TouchPoints
OCTOBER 31, 2023
Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too. That means asking questions like: What more can be done to deter theft using store layout, customer flow, shelf height, mirrors, lighting and the placement of gondolas, merchandise and security cameras?
Retail TouchPoints
MAY 31, 2021
One of the greatest challenges for retailers will be operating under new health and safety measures as consumers resume in-store shopping. Owners must ensure that their stores are safe for both employees and customers and comply with pandemic-era mandates. Even as restrictions begin to ease, few are back up to full capacity.
Inside Retail
FEBRUARY 21, 2024
Consumers shopping in physical stores are seeking a more personalised and relevant engagement with retailers today, based on their needs and desires – they want more than conversations with sales associates merely trying to sell them something. They can complete the entire transaction from a mobile phone.
I Vend
MARCH 9, 2022
In this article, we’ll explore the ‘back to the store’ phenomenon, and how fashion retailers can position themselves to welcome shoppers back to an amazing in-store customer experience. The (re-)rise of brick and mortar shopping When online shopping was the only option, fashion consumers made the best of it.
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