Inside Retail

SEPTEMBER 22, 2024

Woolworths and Coles are facing charges from the Australian Competition and Consumer Commission (ACCC) for allegedly misleading customers about the discounted pricing of their products. The post ‘Illusory’: Woolworths, Coles charged with falsifying discount promotions appeared first on Inside Retail Australia.

Promotions 289

Promotions Supermarket Checkout Retailing Pricing 289

A1 Retail

NOVEMBER 21, 2024

The research surveyed 9,507 consumers across EMEA and reveals vital insights for retailers as they look to shape their Christmas strategies for 2024. 22 percent of respondents are planning to buy themselves Christmas gifts this year – a figure that climbs to 3 percent % among Gen Z and just 8 percent among Boomers.

Planning 105

Planning Consumer Shopping Promotions 105

Retail TouchPoints

JANUARY 9, 2025

Read on to take a look at the issues we plan to watch and cover onRetail TouchPoints. To me this illustrates both how powerful gen AI-based solutions can be, but also the preparatory and ongoing work required to make them truly useful to both consumers and retailers. 13 from 6 to 8 p.m.

Social Commerce 289

Social Commerce Consumer Promotions Shipping 289

Retail TouchPoints

JANUARY 9, 2025

Michelle Wlazlo, formerly the Chief Merchandising and Supply Chain Officer of JCPenney, has been promoted to Brand CEO of JCPenney. Our relationship with more than 60 million customers and the deep data we have create a compelling consumer value proposition across our brands, said Rosen.

Apparel 290

Apparel Inventory Management Outdoor Fashion 290

Retail TouchPoints

MARCH 31, 2023

by storm, rising to the top of the app charts and garnering millions of fans, until consumers began to realize the cost of those ultra-low prices — long delivery times and often poor quality products. And this is just the first of in a series of shopping events Wish has planned for 2023. When Wish debuted in 2010 it took the U.S.

Planning 338

Planning Consumer Shipping Shopping 338

Inside Retail

MARCH 24, 2025

Retailers should start planning now to cater for the unique characteristics and behaviours of Gen Alpha who are likely to expect seamless, instant, and intuitive online shopping experiences, leveraging voice assistants, AI and other smart technologies, he added. Enter the next shopping trend that bridges sustainability and saving: Recommerce.

Consumer 130

Consumer Shipping Returns Target Market 130

Retail TouchPoints

APRIL 10, 2024

Pet Valu will deploy solutions from Relex to enhance pricing and promotions planning processes in its 780+ retail locations across Canada as well as its digital channels. Consumers’ needs for their four-legged family members are continually changing, and Relex can help Pet Valu understand and plan for those demand shifts.”

Promotions 259

Promotions Planning Management Location 259

Retail TouchPoints

JANUARY 9, 2025

The store serves not only as a place for product sales and services but as a base camp that should equip and inspire consumers for exploration, said Martina Cerletti, Retail Marketing Director for The North Face EMEA in an interview with Retail TouchPoints.

Outdoor 278

Outdoor Fulfillment Consumer Location 278

Retail TouchPoints

MARCH 17, 2025

This has prompted the beauty retailer to present a cautious 2025 outlook and add new details to the Ulta Beauty Unleashed transition plan, including an online marketplace. Despite a solid Q4 and FY 2024 overall, the company saw net sales drop slightly in Q4, which ended Feb. Net sales were down 1.9% in Q4 to $3.5 billion, compared to $3.6

Planning 147

Planning Marketing Promotions Management 147

Inside Retail

FEBRUARY 4, 2025

Chinese consumers are now adjusting to a “new normal” in response to evolving market conditions, prompting businesses to rethink their strategies. The 2025 China Consumer Survey by AlixPartners reveals a significant shift in spending priorities, reflecting changing consumer behaviours and economic dynamics.

Consumer 130

Consumer Beauty and Health Social Commerce Outdoor 130

Inside Retail

MARCH 2, 2025

Last week, consumer-activist group The Peoples Union USA called for a 24-hour buying blackout of all non-essential goods on February 28, particularly from big-box retailers like Walmart , Target and Amazon. This is not the first time consumers have used boycotts as a means of protest in the US.

Consumer 130

Consumer Planning Accounting Promotions 130

Retail TouchPoints

NOVEMBER 7, 2024

Three more supermarket chains will connect their electronic shelf label (ESL) hardware to the Carrot Tags pick-to-light functionality from Instacart , making it easier for Instacart pickers — and eventually for consumers themselves — to find the products on their shopping list.

Fulfillment 278

Fulfillment Supermarket Grocer Store Operations 278

Retail TouchPoints

FEBRUARY 14, 2025

Thats especially important when todays media-savvy consumer understands the difference between paid-for promotions and editorial reviews. In fact, according to a recent study more than half (53%) of consumers do not trust influencer content. For the beauty industry, staying authentic isnt a nice idea, its a business imperative.

Beauty and Health 232

Beauty and Health Consumer Promotions Planning 232

Inside Retail

MARCH 10, 2025

The country has a well-established retail ecosystem with high-traffic shopping malls, premium retail spaces and a digitally engaged consumer base. Despite its rapid expansion, GMG remains focused on a localised approach, tailoring its retail strategies to consumer behaviours in Malaysia, Singapore and Indonesia.

Retail Marketing 130

Retail Marketing Marketing Planning Sporting Goods 130

Retail TouchPoints

FEBRUARY 5, 2025

Customer journey mapping (CJM) is widely used in retail to analyze and plan touch points before, during and after purchase. Theyre feeling overwhelmed and impatient hardly the right moment to pitch a promotion or upsell. To illustrate, imagine a frustrated customer searching for a hard-to-find spice in a cluttered aisle.

Customer Experience 270

Customer Experience Promotions Checkout Planning 270

Inside Retail

MARCH 17, 2024

The Australian Competition and Consumer Commission (ACCC) has blocked a Bakers Delight plan to install a new product price tiering system for a range of promotional products in its new point-of-sale system. Bakers Delight’s new PoS system will not allow for product or price modification of discount promotions.

Planning 272

Planning Promotions Point of Sale Consumer 272

Inside Retail

NOVEMBER 13, 2024

Under IMG’s leadership since 2005, AFW has elevated resort collections, showcased Indigenous designers and initiated a consumer-integrated model. The emergence of consumer-facing fashion events including PayPal Melbourne Fashion Festival and Melbourne Fashion Week has led some to question the relevance of a closed industry-only event.

Fashion 246

Fashion Consumer Planning Brand Management 246

Inside Retail

JANUARY 9, 2025

True, some stores offered lay-by plans that would let you pay for goods in instalments. BNPL credit allows consumers to split their purchases into smaller, interest-free instalments. Our recent research uncovered a concerning insight: consumers who use BNPL services end up spending more money online than those who dont.

Merchant Services 130

Merchant Services Payment Services Consumer Checkout 130

Retail TouchPoints

NOVEMBER 4, 2024

James Weiss, Managing Director, Big Drop If the social media platform goes away, millions of passionate consumers — not to mention the brands that use the platform to connect with them — will be devastated. Retail TouchPoints: What makes TikTok such a powerful platform, both for consumers and marketers?

Advertising 298

Advertising Marketing Promotions Consumer 298

Retail TouchPoints

OCTOBER 12, 2022

In addition to this Southern California store, the retailer has new shops planned for Illinois, Rhode Island, Nevada, Iowa, Pennsylvania, Virginia, Massachusetts, Georgia, Florida and Puerto Rico. Forever 21 plans to celebrate each new store with a grand opening featuring special promotions, giveaways, gifts with purchase and food.

Location 306

Location Planning Fast Fashion Shopping 306

Retail TouchPoints

DECEMBER 12, 2024

The holiday shopping frenzy is officially in full swing now that Thanksgiving weekend has ushered in Cyber Week dealmaking, and brands are pulling out all the stops to capture consumer attention during the most lucrative retail season of the year.

Promotions 173

Promotions Customer Experience Consumer Accessories 173

Inside Retail

SEPTEMBER 24, 2024

Inside Retail: Can you elaborate on Mattel’s plans to expand its retail presence in Asia Pacific? It is vital we give consumers the absolute best experience possible whether it is online or at retail, and we will continue to learn how best to deploy DTC across the region accordingly.

Consumer 277

Consumer Planning Promotions Marketing 277

Retail Wire

AUGUST 11, 2024

Last month, Taco Bell revealed plans and general details about their new promotion, "The Cantinas."

Consumer 260

Consumer Promotions Planning 260

Retail TouchPoints

MAY 17, 2024

Under Armour announced plans for a restructuring following disappointing results in its fourth quarter and fiscal year 2024 (ended March 31, 2024), as well as the expectation that revenues will continue to decline anywhere from 15% to 17% in North America in the coming year. ”

Planning 272

Planning Wholesale Promotions Returns 272

Retail TouchPoints

SEPTEMBER 19, 2023

“The consumer’s going to be very selective, they’ve got a lot of choices; [the season is] going to be promotional, but consumers are [financially] healthy right now and they’re spending. [An It’s not a blowout number, but it’s in line with lower inflation, and the consumer will be spending.”

Consumer 263

Consumer Promotions Marketing Shopping 263

Wiser

APRIL 9, 2025

The Importance of Capturing Consumer Choices Every moment a consumer decision is not influenced in your favor, it represents a vulnerability. This report explores the five core pillars that are essential for capitalizing on every consumer moment and improving your outcomes.

Consumer 78

Consumer Promotions Marketing Inventory Management 78

Retail Focus

NOVEMBER 27, 2024

Of course, this is much easier said than done, with “going green” not something that can be done overnight and instead requires careful thought and planning. They add that while eco-conscious choices resonate with today’s consumers, there is more to it than recycled content alone.

Promotions 290

Promotions Fashion Consumer Marketing 290

Inside Retail

AUGUST 29, 2023

Home fragrance retailer Dusk Group has reported a marginal sales decline as cost-conscious consumers tighten their spending. per cent to $51 driven by cost-conscious consumers while active Dusk rewards members reached 735,000 and accounted for 62 per cent of total sales. For the year to July 2, sales reached $137.6 million, down 0.6

Planning 242

Planning Accounting Promotions Consumer 242

Retail TouchPoints

MAY 16, 2024

Personalization is the cornerstone for providing excellent consumer experiences in healthcare (and many other forms of retail). Bespoke statement designs and calls to action also promote faster payments. Patient Surveys: Retailers always want to know what their consumers are thinking, so surveys are absolutely essential.

Payment Services 262

Payment Services Promotions Consumer Finance 262

Retail TouchPoints

SEPTEMBER 2, 2024

However you look at it, healthy people are at the center of any successful sustainability plan. Establishing a solid economic foundation for team members enables a stable organization that is capable of executing our work plans. Integrating corporate wellness into sustainability plans is just good business.

Planning 278

Planning Employee Engagement Promotions ATS 278

Retail Gazette

MARCH 14, 2025

Asda chair Allan Leighton has laid down his game plan for turning around the UK’s third biggest grocer and “ regaining customers trust” The supermarket chain saw its like-for-like sales slide 3.4% last year as consumers headed elsewhere for their weekly grocery shop.

Planning 97

Planning Supermarket Grocer Returns 97

Retail TouchPoints

MAY 16, 2023

Peloton is planning to relaunch its brand as the struggling fitness company works to shed its old image, but the process will run alongside a new recall involving more than 2.1 million potentially faulty original Bikes. So for example, what we offer for Connected Fitness is all of our content on our hardware along with access to the app. “I

Planning 269

Planning Promotions Consumer ATS 269

Retail TouchPoints

JANUARY 6, 2023

consumers reported that they experienced a worsening economic situation over the past year, and members of this group said it would take time for their concerns to subside even as economic stressors abate, according to Deloitte’s Global State of the Consumer Tracker. Promotions can be Effective in this ‘Deal-Seeking’ Environment.

Payment Services 359

Payment Services Promotions Consumer Inventory Management 359

Inside Retail

MARCH 20, 2025

The Australian Competition and Consumer Commission (ACCC) has published its final report following a year-long inquiry into the countrys supermarket sector. The report includes 20 recommendations to increase competition and price transparency for consumers and suppliers.

Supermarket 130

Supermarket Wholesale Promotions Consumer 130

Inside Retail

FEBRUARY 19, 2025

Across the group, the inflationary pressures necessitated more promotional activity to keep stock turning over. For the fiscal year, the company plans to open 28 new stores, composed of 11 Supercheap Auto stores, five Rebel stores, four BCF stores, and eight Macpac stores. Both Supercheap Auto and Macpac’s sales rose 1.7

Net Profit 165

Net Profit Promotions Consumer Planning 165

Retail TouchPoints

MARCH 13, 2024

” Wayfair also plans to give away a total of $250,000 to empower consumers to create a space that reflects their own personal style. ” Wayfair also plans to give away a total of $250,000 to empower consumers to create a space that reflects their own personal style.

Consumer 258

Consumer Outdoor Promotions Location 258

Retail TouchPoints

MARCH 21, 2024

In the ever-evolving landscape of ecommerce, retailers face the ongoing challenge of adapting their cloud infrastructure to meet the demands of unpredictable consumer behavior. That’s why retailers must find ways to optimize their cloud resource planning strategies ahead of a time of demand. So Who’s Doing It Well?

Planning 258

Planning Customer Experience Management Promotions 258