Remove Consumer Remove Operating Expenses Remove Payment Services
article thumbnail

Bad debt blowout fuels massive Afterpay loss

Inside Retail

The company’s operating expenses – in particular its bad debts – ballooned out from $72.1 Other rising expenses included a higher commitment to marketing the brand. The risk is then passed on to the BNPL company, which makes its money from a commission on transactions – and late payment fees. million a year ago to $176.8

article thumbnail

Balancing Customer Loyalty in an Age of Growing Business Costs

Retail TouchPoints

But the resilience of the American consumer prevented an all-out economic disaster. Time and time again, consumers kept the economy chugging along despite the bleak forecasts from leading economists. Treasury, but even as that money faded, lockdowns hurt retailers and inflation took hold, consumers took it in stride and kept spending.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Benefits of a Mobile POS for Retail Stores in 2025

M19 Retail

The Benefits of a Mobile POS for Retail Stores In the fast-evolving retail environment, where customer expectations continue to rise, delivering quick, personalized service is no longer optional; it’s essential for business growth and customer retention.

article thumbnail

Why growth is slowing at e-commerce giant Shopee

Inside Retail

It was a masterful demonstration of rapid systems and logistics development, and a good diplomatic effort, too, in the sense of co-ordinating with governments and marketplace partners to operate efficiently during all the lockdowns. But Sea’s other business units are acting as a drag on the top and bottom line.

ATS 246
article thumbnail

Have Temu and Shein Thwarted Wish’s Hopes of a Comeback?

Retail TouchPoints

A few days before reporting Q2 earnings, Wish also announced plans to cut approximately 34% of its workforce, or about 255 employees, in order to “refocus the company’s operations.” Temu also operates as a manufacturer-to-consumer marketplace and offers a wide range of merchandise, from homewares to apparel.

article thumbnail

Retailers’ Guide to Customer Loyalty in an Inflation-Hit Omnichannel Market

RETAIL MANAGEMENT SOFTWARE

In today’s volatile economic landscape, inflation is more than just a buzzword—it’s a reality that impacts both consumers and businesses alike. For retailers, especially those operating in an omnichannel environment, maintaining customer loyalty in the face of rising costs is a significant challenge.

article thumbnail

The Benefits of Having an Ecommerce Presence

Independent Retailer

The retail industry is redefining the shopping experience as consumer expectations and habits are changing. While all these business investments are important, the main takeaway of the last two years has been the importance of incorporating an ecommerce platform in order to create a more meaningful shopping experience for consumers.