Retail TouchPoints

OCTOBER 4, 2023

Whether it was inspiration from this “summer of sport” or keeping up with the ever-changing weather, the increasing unpredictability of consumers’ shopping habits was on display this summer. By personalizing the customer journey using composable commerce, they can now deliver a first-class digital purchasing experience.

Merchant Services 261

Merchant Services Social Commerce Checkout Payment Services 261

Retail TouchPoints

JANUARY 12, 2024

As 2024 advances, the importance and reach of paid social media advertising will only continue to grow. Social commerce value will keep on growing. The value of social commerce continues to grow rapidly and is shaping the future of online retail. E-sellers will leverage social channels more than ever.

Social Commerce 316

Social Commerce Beauty and Health Advertising Merchant Services 316

Retail TouchPoints

OCTOBER 15, 2021

Brands and retailers are feeling mounting pressure — from consumers, shareholders and even their boards — to be more inclusive. But it’s still true that only a small fraction of the fashion retail market has put tactical plans into place to support this significant consumer base.

Consumer 284

Consumer Merchant Services Markdowns Fulfillment 284

Retail TouchPoints

SEPTEMBER 12, 2023

Photo courtesy of TikTok Shop While the ecommerce functionality has been available to at least some users since late last year, today marks the service’s debut to the wider TikTok community, and to say that both consumers and brands have been eagerly anticipating this development might be an understatement. Digital Service (USDS).

Merchant Services 273

Merchant Services Payment Services Shopping Checkout 273

Retail TouchPoints

JUNE 17, 2022

Catalogs allows merchants of all kinds to upload their active inventory directly to Pinterest and turn those ecommerce listings into dynamic Product Pins, making them more shoppable. The results of their work together speak volumes about the potential for digital commerce efforts driven by an understanding of today’s consumer.

Merchant Services 293

Merchant Services Social Commerce Advertising Payment Services 293

Retail TouchPoints

AUGUST 15, 2023

In 2017, Polywood had a great product sustainability story (its outdoor furniture is made from 100% recycled plastic and comes with a 20-year guarantee) and a solid launching pad for direct-to-consumer sales (a 27 -year history of selling through big box, home improvement and specialty patio stores). It was an involved, intense process.

Checkout 237

Checkout Merchant Services Payment Services Customer Experience 237

Retail TouchPoints

NOVEMBER 18, 2021

Retailers certainly need to know what consumers want , but perhaps an even more important question is: How do I provide it to my shoppers? According to a report from Shopify, merchants see a 250% increase in conversions when using 3D product image models instead of 2D images.

Consumer 261

Consumer Merchant Services Payment Services Advertising 261

Retail TouchPoints

MAY 8, 2023

And how are you giving them a value-added product or service for being loyal to you? One big thing we’re seeing is the rise of conversational commerce, with interactions that are completely within a conversational interface. Retail TouchPoints (RTP): What can retailers do to deal with the challenge of slower online sales?

Merchant Services 270

Merchant Services Payment Services Consumer Outdoor 270

Retail TouchPoints

OCTOBER 19, 2022

Klar n a is continuing to expand beyond payments as it looks to become “a starting point for every purchase” for its 150 million global consumers. This is far from Klarna’s first foray beyond the world of payments. Among the new tools available to Klarna users and merchants are: Search and Compare. Shoppable Video.

Merchant Services 284

Merchant Services Shopping Drop-Shipping Consumer 284

Retail TouchPoints

OCTOBER 7, 2022

The new offering is powered by Bolt’s Checkout Everywhere solution (originally called Tipser until it was acquired by Bolt in late 2021), which allows websites of all kinds to add transaction capabilities and sell products from participating merchants. “We’re Social Commerce Meets Affiliate Marketing.

Merchant Services 273

Merchant Services Checkout ATS Fulfillment 273

Independent Retailer

MARCH 29, 2022

The impact and growth of social media brands play a huge part in what we see on our newsfeeds — and with that, social commerce has flourished. Social apps that already allow for commerce include Instagram , Facebook , and Pinterest , but TikTok and Twitter are also experimenting with shopping features.

Social Commerce 98

Social Commerce Merchant Services Inventory Management Wholesale 98

Retail TouchPoints

JANUARY 7, 2025

If the events of 2024 taught us anything, its that value can mean many different things depending on a consumers demographics, psychographics and cultural context. Holiday sales data from Mastercard, Visa and Salesforce pointed to improving consumer confidence. Question 1: What does my target consumer value?

Advertising 273

Advertising Merchant Services Loss Prevention Consumer 273

Retail TouchPoints

NOVEMBER 11, 2021

Curious about how consumer attitudes and behaviors are evolving? What consumers really want from brands and retailers. EY (Ernst & Young) has been tracking changing consumer sentiments since the onset of COVID-19 and will soon launch its 8 th Future Consumer Index. 17 from 1:20 to 2:10 p.m. 17 from 12 to 12:30 p.m.

Merchant Services 341

Merchant Services Payment Services Consumer Beauty and Health 341

Retail TouchPoints

JUNE 3, 2021

The pandemic has made omnichannel a business imperative for merchants of all sizes. During his session, Dornfeld noted that the convergence of marketplaces and advertising, along with the maturity of social commerce capabilities, have created new opportunities for omnichannel excellence. Access Now.

Merchant Services 361

Merchant Services Social Commerce Marketing Consumer 361

Inside Retail

APRIL 4, 2024

According to Aussie-born global fintech Airwallex – which last month launched its State of Cross-border eCommerce: Key Trends of 2024 Report – a whopping 54 per cent of global consumers are expected to increase their international online spending over the next six to 12 months. trillion by 2030.

Merchant Services 130

Merchant Services Payment Services Social Commerce Checkout 130

Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). The return to offices and social events is inspiring consumers to level up their wardrobes and focus more on apparel and footwear.

Merchant Services 282

Merchant Services Payment Services Promotions Location 282

Retail TouchPoints

JULY 30, 2020

Only consumers only had 17% of their shopping done by early July, and 54% said they held off on spending because they didn’t know what they needed. The most notable shift between the 2019 back-to-school season and today is the strong consumer preference for technology over traditional items like apparel and even school supplies.

Merchant Services 315

Merchant Services Advertising Apparel Consumer 315

Retail TouchPoints

NOVEMBER 12, 2021

It took Shopify merchants nearly 15 years to reach a cumulative GMV of $200 billion. I think a world without independent brands and independent merchants and local stores is a very boring world and a very boring landscape for commerce. It took just 16 months for them to double that figure. What stood out to you in the findings?

Merchant Services 261

Merchant Services Shipping Fulfillment Social Commerce 261

Retail TouchPoints

NOVEMBER 16, 2022

Last year, consumers reported spending more than $23 billion shopping small on Small Business Saturday, and we want to exceed that in 2022.”. Amex also has partnered with musical artist Chlöe Bailey to create a “Shop Small Soundtrack” that TikTok users can add to their content. small business owners.

Merchant Services 273

Merchant Services Finance Advertising Marketing 273

Retail TouchPoints

MAY 28, 2024

But the latest threat comes in the form of social media, with 40% of younger consumers launching their information queries on platforms like Instagram and TikTok instead of Google, according to Google’s own data. The problems started with Amazon , which has been stealing share of shopping searches for several years now.

Merchant Services 261

Merchant Services Advertising Consumer Marketing 261

Inside Retail

NOVEMBER 28, 2022

This year, over 102 million people will buy via social platforms in the US alone and by 2025, global sales via social commerce will exceed US$1.2 Among consumers – and not just Millennials – social commerce is gaining significant traction, growing three times as fast as overall e-commerce.

Social Commerce 130

Social Commerce Merchant Services Payment Services Fulfillment 130

Retail TouchPoints

AUGUST 5, 2021

That’s why properties have focused on perfecting the tenant mix , onboarding a compelling combination of restaurants, entertainment and up-and-coming DTC darlings. Last Mile Services Become a Long-Term Play for Properties. Anything that can remove buying barriers will drive visits, and therefore revenue, up.

Merchant Services 261

Merchant Services Fulfillment Promotions Consumer 261

Retail TouchPoints

AUGUST 28, 2024

What we’re seeing when we look into consumer behavior is an evolution in our economy, and we’ve seen how DTC brands have evolved to overcome these types of evolutions before. You have to cement your products in your customers’ day-to-day life, and you have to stay there. Brands are facing a new challenge: evolve or perish.

Merchant Services 245

Merchant Services Beauty and Health Consumer Customer Experience 245

Retail TouchPoints

DECEMBER 2, 2021

Unlike other social sites, where users typically log in without a particular aim and scroll through a feed, Pinners generally visit the platform with a specific purpose in mind. These two traits make the platform a prime forum for social commerce, and Pinterest knows it. “ RTP: So where and how does shopping come in?

Shopping 267

Shopping Merchant Services Social Commerce Checkout 267

Retail TouchPoints

JULY 19, 2022

Pinterest ’s role in the world of social media is blurry — consumers use the platform very differently than they do Instagram or TikTok, for example. But following a series of major strategic moves, the role Pinterest hopes to play in the burgeoning realm of social commerce is crystal clear.

Shopping 246

Shopping Social Commerce Merchant Services Fashion 246

Retail TouchPoints

JULY 30, 2021

festivities, but those wishing to take part should keep a few things in mind: Some brands spend a large part of the year prepping for 11.11, and for many, the biggest test is another festival — 6.18; Merchants must account for the unique nature of this market with a China-specific strategy; While still relatively nascent in the U.S.,

Merchant Services 274

Merchant Services Accounting Social Commerce Payment Services 274

Retail TouchPoints

MAY 13, 2021

Overall, online physical goods GMV grew 21% YoY in fiscal year 2021, driven primarily by the FMCG [ fast moving consumer goods ] and home furnishings categories. The company also pointed to increasing engagement among existing consumers as a growth driver. billion ) in fiscal year 2021. Cloud Computing — As with its U.S. billion ).

Home Furnishings 238

Home Furnishings Merchant Services Supermarket Social Commerce 238

Retail TouchPoints

APRIL 7, 2022

Social commerce. It plays the part of a shopper’s trusted friend or a store associate, mixing and matching different items and looks until the consumer finds a perfect match. They provide merchants with oversight and full control (vs. Livestreaming. Augmented reality. Value for Shoppers and Retailers.

ATS 282

ATS Merchant Services Visual Merchandising Fashion 282

Inside Retail

JANUARY 16, 2025

Despite modestly positive expectations for 2024, the luxury retail market did not pan out as merchants had hoped. Until recently, there didnt seem to be a limit to the price that consumers would pay for a luxury status symbol, such as a leather handbag. Despite the fact that we project a slight market-share decline in 2025 (to 24.8

Merchant Services 130

Merchant Services Fashion Jewelry Social Commerce 130

Retail TouchPoints

APRIL 14, 2023

We have unified checkout, which allows users to add items from multiple merchants to the same cart, but those orders are placed with the various merchants, and then the merchants fulfill them directly,” explained Evans. Holley : Also, we’re really interested in younger consumers. One is AI-driven recommendations.

Fashion 261

Fashion Shopping Merchant Services Consumer 261

Star Miconics

FEBRUARY 16, 2024

Part of this shift is the emergence of social commerce, a trend that’s setting the stage for this next retail revolution. Combining mobile shopping and social media, two of the most popular contemporary pastimes, retailers are finding more creative ways to engage consumers, drive sales, and enhance the shopping experience.

Social Commerce 59

Social Commerce Merchant Services Shopping Consumer 59

Inside Retail

FEBRUARY 22, 2024

As head of marketing at Alibaba Group , Australia and New Zealand, Kit Yau has a solid understanding of what consumers in these markets are looking for from Australian and New Zealand brands. There is also a growing appetite for natural and genuine products, which is totally resonating with Australian and New Zealand merchants.

Merchant Services 130

Merchant Services Social Commerce Marketing Target Market 130

Retail TouchPoints

MAY 20, 2022

The company’s wholesale business is still thriving, but now it’s only part of an omnichannel strategy that includes ecommerce , social commerce and marketplaces. I Would Always Rather Over-explore than Under-explore’. There were some signs in the tea leaves that were concerning,” said Natori.

Wholesale 270

Wholesale Department Stores Fashion Social Commerce 270

Retail TouchPoints

AUGUST 16, 2023

right now,” said Moore, SVP of Commerce Partnerships at NBCUniversal, speaking at the Retail Innovation Conference and Expo in June 2023. “ More of those people, for the first time, are getting access to digital media, and the first thing they’re consuming is small-screen, livestreamed content on social media.

Advertising 246

Advertising Merchant Services Shopping Consumer 246

Retail TouchPoints

AUGUST 24, 2023

It’s not Saturday morning cartoons; it’s not these huge, big-budget ads — but we can still create incredible content and connect with thousands, even millions of consumers through TikTok.” Parkhurst took Retail TouchPoints behind the scenes of the company’s growing TikTok empire and its entrance into the emerging world of TikTok commerce.

Shopping 244

Shopping Merchant Services Fulfillment Social Commerce 244

Retail TouchPoints

NOVEMBER 14, 2024

The initial public offering is expected to take place after the SEC completes its review process, subject to market and other conditions,” according to a Klarna statement. Sweden-based Klarna’s decision to file its IPO in the U.S. In February 2024 Klarna expanded its “Sign in with Klarna” feature to 23 countries, including the U.S.

Merchant Services 144

Merchant Services Payment Services Shopping Marketing 144

Retail TouchPoints

JUNE 4, 2024

The latter competition could have broad implications for any business using these platforms to connect with consumers…so, just about everyone. Last month, Google , Meta and TikTok all debuted more AI-based capabilities for their customers (that is, advertisers, creators and merchants). Why should I care?

Advertising 242

Advertising Merchant Services Social Commerce ATS 242