Retail TouchPoints

JULY 5, 2023

As the online payments industry continues to evolve, new digital wallet solutions, such as mobile payment apps and e-wallet platforms, are becoming increasingly popular and reshaping the way consumers transact. 4 Pros of Digital Wallets Some of the advantages of digital wallet payment options include: 1.

Merchant Services 257

Merchant Services Payment Services Checkout Consumer 257

Retail TouchPoints

OCTOBER 21, 2022

That inherent distaste for the transaction phase is one reason payment companies are so eager to expand into other parts of the shopper journey. taking place online, digital payment solutions like Venmo and PayPal (which has owned Venmo since 2013) are well positioned to capitalize on the opportunity.

Merchant Services 299

Merchant Services Payment Services Checkout Finance 299

Retail TouchPoints

JUNE 8, 2022

With traditional trading methods restricted by pandemic restrictions, an inability to sell through physical locations and a sharp downturn in demand, we saw merchants around the world taking an unprecedented leap and embracing innovation and digitalization in a bid to maintain their retailer-shopper relationships. in March 2020 and by 11.2%

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Merchant Services Payment Services Consumer Checkout 222

Retail TouchPoints

JUNE 8, 2022

With traditional trading methods restricted by pandemic restrictions, an inability to sell through physical locations and a sharp downturn in demand, we saw merchants around the world taking an unprecedented leap and embracing innovation and digitalization in a bid to maintain their retailer-shopper relationships. in March 2020 and by 11.2%

Merchant Services 219

Merchant Services Payment Services Consumer Checkout 219

Retail TouchPoints

JULY 28, 2023

Merchants on the WooCommerce platform will be among the first to integrate directly with TikTok ’s new Shop feature, which allows brands to sell directly on the social media platform. Now, through the beta program, WooCommerce merchants can bring their entire inventory to TikTok Shop. in recent years.

Merchant Services 217

Merchant Services Shopping Advertising Planning 217

Retail TouchPoints

APRIL 10, 2023

Regional payments can be complex. For retailers and regional payments, consumer payment preferences play one piece, while checkout optimization and diversification play another. Target consumers’ regional payment preferences. Payments have come a long way over the last few decades.

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Payment Services Merchant Services Checkout Consumer 225

Retail TouchPoints

MAY 18, 2022

Mastercard has launched a new Biometric Checkout Program globally that will enable merchants of all sizes to offer contactless biometric checkout experiences based on facial- or palm-based recognition technology. Customers visiting the pilot stores can enroll with their facial and payment information through the Payface app.

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Retail TouchPoints

NOVEMBER 4, 2020

Consumer preference for online shopping continues to rise, as more purchases are being made online than in stores with each passing year. Because of this ease, merchants have begun relying on POS financing to drive sales growth. According to McKinsey, merchants face up to 2.4X Penalties for exceeding fraud thresholds.

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Merchant Services Payment Services Accounting Jewelry 309

Retail TouchPoints

APRIL 23, 2021

Flexible payment provider Affirm is expanding its range of services to include the post-purchase experience with the acquisition of online returns solution Returnly for approximately $300 million. Retailers such as Walmart , Bonobos and Peloton currently use Affirm to offer customers flexible payment options such as Buy Now, Pay Later.

Merchant Services 272

Merchant Services Payment Services Returns Fashion 272

Retail TouchPoints

JULY 23, 2024

But times have changed — both customers and merchants can now choose from a range of same-day delivery offerings in addition to traditional mail carriers. Retail TouchPoints: What are the biggest changes you’ve noted in how goods arrive at consumers’ doorsteps over the last decade, and what do these shifts mean for retailers and FedEx?

Merchant Services 252

Merchant Services Returns Shipping Fulfillment 252

Retail TouchPoints

SEPTEMBER 12, 2023

It might have been the worst-kept secret in retail, but after months of unconfirmed reports , behind-the-scenes testing and tales from the front lines , TikTok has finally, formally launched its new ecommerce offering — TikTok Shop. in November 2022. reads the company announcement. reads the company announcement.

Merchant Services 233

Merchant Services Payment Services Shopping Checkout 233

Retail TouchPoints

APRIL 5, 2021

It has been a year of momentous change for the payments industry. Years of transformation transpired in just a few months with rapid shifts in both consumer behaviors and merchant expectations for e-commerce. And how will permanently altered consumer behaviors shape online payment preferences?

Merchant Services 185

Merchant Services Payment Services Checkout Consumer 185

Retail TouchPoints

OCTOBER 21, 2020

Walgreens is launching a pay-with-points option to give customers more payment flexibility for in-store purchases. Walgreens is one of a growing number of merchants to offer this service, joining companies such as PayPal, Shell and BP.

Merchant Services 292

Merchant Services Payment Services Returns Shopping 292

Retail TouchPoints

JULY 8, 2022

The good news is that since its global popularization in 2020, Buy Now Pay Later (BNPL) has become a real game-changer for merchants looking to boost their business. For shoppers, BNPL is a seamless payment method that helps break up their purchases into several installments, bringing more cash flow and budgeting flexibility.

Merchant Services 229

Merchant Services Payment Services Point of Sale Checkout 229

Retail TouchPoints

DECEMBER 17, 2024

Amid all the ongoing furor around new artificial intelligence applications, when it comes to actual utility for both brands and consumers, the cream that has risen to the top appears to be AI-powered agents. Amazon was one of the first retailers to launch an AI shopping assistant, but others swiftly followed.

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Shopping Merchant Services Consumer Advertising 246

Retail TouchPoints

JUNE 15, 2022

Called “Buy Direct,” the third-party marketplace is being integrated into Bing’s existing ecommerce experience, Start Shopping, where consumers can find products and are then directed to a retailer’s website to make the purchase. Microsoft it is reportedly testing out a new retail marketplace in the U.S. Bing’s goal might be similar.

Merchant Services 288

Merchant Services Shopping Payment Services Advertising 288

Retail TouchPoints

JANUARY 14, 2022

With the increase of mobile wallets and more consumers hopping on the e-gift card bandwagon, merchants must practice a heightened sense of vigilance around issues of gift card fraud. Here’s some insight as to how merchants and consumers can avoid scams and gift card fraud: Consumer vs. Merchant.

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Merchant Services Payment Services Management Accounting 315

Inside Retail

FEBRUARY 4, 2024

Consumers will be even more selective, payment flexibility and innovation will be vital, and new tools to boost online security will gain momentum. million Australians shopped online, marking a new record. Looking more closely, the drivers of digital activity reflect the circumstances and preferences of Australian consumers.

Merchant Services 264

Merchant Services Payment Services Accounting Consumer 264

Retail TouchPoints

OCTOBER 30, 2023

One such payment option that has demonstrated its effectiveness in streamlining these transactions is Dynamic Currency Conversion (DCC). DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency.

Merchant Services 231

Merchant Services Payment Services Point of Sale Consumer 231

Retail TouchPoints

NOVEMBER 1, 2023

Just in the time for the holiday shopping season, Google is debuting new features to help merchants capture consumers’ attention in search results, including a small business “tag,” generative AI tools for product imagery and a more detailed business information module in search results. The tools will be available first to U.S.

Merchant Services 213

Merchant Services Advertising Shipping Shopping 213

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce.

Consumer 255

Consumer Merchant Services Payment Services Drop-Shipping 255

Retail TouchPoints

JANUARY 26, 2022

Merchants in particular had to quickly shift from in-store sales to online and learn how to accept payments digitally. Given the ongoing shift in consumer shopping preferences, many of these new businesses will be digital-first companies. These can all be categorized as customer service-type chargebacks.

Merchant Services 244

Merchant Services Payment Services Shipping Accounting 244

Retail TouchPoints

MAY 21, 2021

The adoption of subscription-based services and digital goods purchases were on the rise well before COVID-19 hit. consumer now pays for four different video streaming subscriptions. There are subscription shopping services now available too. Consumers grow to rely on their subscription service providers.

Merchant Services 274

Merchant Services Drop-Shipping Shipping Consumer 274

Retail TouchPoints

OCTOBER 19, 2022

Klar n a is continuing to expand beyond payments as it looks to become “a starting point for every purchase” for its 150 million global consumers. This is far from Klarna’s first foray beyond the world of payments. Among the new tools available to Klarna users and merchants are: Search and Compare.

Merchant Services 255

Merchant Services Shopping Drop-Shipping Consumer 255

Retail TouchPoints

JANUARY 26, 2021

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Online shopping became a refuge, not because of overwhelming convenience, but because contactless commerce was necessary. One in four consumers are shopping more with small brands.

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Consumer Drop-Shipping Shipping Returns 306

Retail TouchPoints

MARCH 28, 2022

Ulta Beauty is partnering with Happy Returns to add Return Bar services to 1,300 brick-and-mortar locations. Our pilot with the innovative return platform reinforced the value simplified, in-person returns offer consumers and retailers alike,” said Kecia Steelman, COO of Ulta Beauty in a statement.

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Merchant Services Returns Drop-Shipping Checkout 199

Retail TouchPoints

JANUARY 12, 2021

This unprecedented retail apocalypse has also required physical retailers to rethink and prepare for a post-COVID era where in-store shopping will never be the same. The pandemic also put the survival of shopping malls — the aggregation of physical retailers — on the line. Post-COVID: Shopping = Buying + Experience.

Shopping 238

Shopping Merchant Services Advertising Customer Experience 238

Retail TouchPoints

DECEMBER 7, 2023

Sika Health — a payment solution that enables ecommerce merchants to accept Health Spending Account (HSA) and Flexible Spending Account (FSA) payments — has launched a new marketplace where consumers can shop directly for HSA- and FSA-eligible products.

Merchant Services 228

Merchant Services Payment Services Accounting Checkout 228

Inside Retail

JULY 13, 2021

PayPal Holdings Inc’s new “buy now, pay later” offering in Australia will not charge late payment fees, the U.S. payments giant said on Wednesday, as it attempts to edge past main industry rival Afterpay in the country. It, however, lets the merchants set their own minimum spend value.

Merchant Services 246

Merchant Services Payment Services Finance Consumer 246

Retail TouchPoints

APRIL 21, 2021

The pandemic accelerated not just ecommerce but also digital payment methods: digital wallets reached 29.3% The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report 2021. share of ecommerce payments. of ecommerce spend.

Merchant Services 282

Merchant Services Payment Services Checkout Accounting 282

Retail TouchPoints

JULY 28, 2021

Digitization has afforded retailers access to new markets and more consumers. On the other side of the purchase, consumers now have access to brands across the globe — and the appetite to try new things through online experiences. Today’s consumer has never been more diligent, nor have they ever been so immersed in online ecommerce.

Merchant Services 261

Merchant Services Payment Services Consumer Checkout 261

Inside Retail

AUGUST 3, 2021

In 2020, 23 million children missed out on basic vaccines through routine immunisation services, leaving them at risk to devastating but preventable diseases,” said UNICEF Australia chief executive Tony Stuart. “We The post H&M opens up donations at checkout to support vaccinating kids worldwide appeared first on Inside Retail.

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Checkout Merchant Services Payment Services Fast Fashion 264

Inside Retail

JANUARY 30, 2023

Every consumer wants to shop on their terms. For retailers, meeting demand for an ever-expanding range of payments and digital services no longer has to be costly or complex. To keep pace, online retailers continue to add new services to their e-commerce offerings.

Merchant Services 147

Merchant Services Payment Services Management Marketing 147

Retail TouchPoints

SEPTEMBER 16, 2021

In the last two months alone, TikTok has rolled out dedicated “Shopping Tabs” for Shopify merchants, Twitter began a pilot of its “Shop Module,” and Pinterest made it possible for creators to “control the shopability of their content” by tagging products. There’s no time to waste, because consumers are already there.

Social Commerce 284

Social Commerce Consumer Merchant Services Checkout 284

Retail TouchPoints

SEPTEMBER 27, 2023

Shopify has taken a stake in the B2B retail marketplace Faire and is establishing Faire as the recommended wholesale marketplace for its millions of global merchants through a deeper integration between the two platforms. The size of Shopify’s stake in Faire was not disclosed.

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Wholesale Merchant Services Point of Sale Shopping 246

Retail TouchPoints

MAY 31, 2022

There are an almost infinite number of answers, but the long and the short of it is that 5G will enable merchants to perform intricate digital tasks faster and on a much larger scale. “5G This often goes hand-in-hand with cloud computing (data processing that happens in the cloud as opposed to servers on site). “5G

Merchant Services 342

Merchant Services Checkout Shrinkage ATS 342

Retail TouchPoints

OCTOBER 15, 2021

Brands and retailers are feeling mounting pressure — from consumers, shareholders and even their boards — to be more inclusive. But it’s still true that only a small fraction of the fashion retail market has put tactical plans into place to support this significant consumer base.

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Consumer Merchant Services Markdowns Fulfillment 283