Remove Consumer Remove Merchant Services Remove Shipping
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Returns and Fraud are on the Rise — Happy Returns Wants to Help

Retail TouchPoints

that, together, process millions of returns every month. Those boxes will then be shipped back to the retailers where the products originated, in the never-ending ebb and flow of goods sold-shipped-returned-resold that is commerce today. Merchants are realizing this and adapting. Still, its a costly problem for merchants.

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Social Commerce Revolution: How Payments Innovation Transformed the Digital Shopping Experience

Retail TouchPoints

They extend to things like livestreams, shoppable content and payment links within Instagram Reels, stories, TikTok videos or Pinterest Pins. Whats more, Deloitte data shows that consumers using social media were four times more likely to add more to their baskets or make purchases of a higher value than they would when shopping off-channel.

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3 Ways SMBs Can Deliver a More Personalized Shipping Experience

Retail TouchPoints

In this new landscape, the shipping experience has become more important to a brand’s bottom line — and reputation — than ever before. Here are three ways SMBs can deliver a more personalized shipping experience to build a happier, more loyal customer base. Offering different shipping speed options is no longer enough to differentiate.

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Kroger Doubles Ship Assortment Via 3rd-Party Marketplace

Retail TouchPoints

As the pandemic has driven the adoption of e-Commerce to a level retailers didn’t expect to see for a year or more, many are speeding up the development of digital products and services that were further ahead on their technology roadmaps. The third-party vendors will ship the products directly to the consumers’ homes.

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5 ways to save money on shipping

Inside Retail

Shipping is ideally the last interaction we have with customers. There are a lot of options out there to create a more fine-tuned shipping strategy, while also saving money. Here’s five ways from ShipStation Australia to help you save money (and time) when it comes to shipping. Automate your shipping process.

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How FedEx Leverages its Data and Expertise to Help Merchants Win Post-Purchase

Retail TouchPoints

But times have changed — both customers and merchants can now choose from a range of same-day delivery offerings in addition to traditional mail carriers. Retail TouchPoints: What are the biggest changes you’ve noted in how goods arrive at consumers’ doorsteps over the last decade, and what do these shifts mean for retailers and FedEx?

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3 steps to make your shipping a competitive advantage

Inside Retail

With more consumers shopping online than ever before, thanks in part to the pandemic, which has seen more than 80 per cent go online to buy , it’s more important than ever to have the right shipping process in place. . However, if done right, your shipping can be a competitive advantage.

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