Retail TouchPoints

MARCH 22, 2022

Reach , a combined payments, tax and fraud platform designed to improve handling of cross-border commerce transactions, has received $30 million in its latest funding round. The Reach solution powers transactions in 120 local currencies and local processing in more than 40 markets.

Merchant Services 276

Merchant Services Payment Services Checkout Consumer 276

Inside Retail

JUNE 20, 2024

The Reserve Bank of Australia (RBA) says it will “revisit” the issue of surcharging in the buy now, pay later (BNPL) sector, flagging a new review to assess if payment sector reforms are necessary. The review will focus on surcharging, Connolly said, given the rapid development of payment systems available to merchants and consumers. “The

Merchant Services 264

Merchant Services Payment Services Finance Consumer 264

Retail TouchPoints

JANUARY 26, 2024

The seamless nature of digital commerce has inspired consumers to expect more from the payment experience everywhere they shop — online, in-store and even via social channels. Customers today expect to be able to shop where and when they want and use the payment method they want.” more compared to their previous buying levels.

Merchant Services 275

Merchant Services Payment Services Checkout Finance 275

Inside Retail

JANUARY 9, 2025

Once, borrowing money to make a purchase was a relatively tedious process, not a spur-of-the-moment thing. In recent years, though, the financial technology or fintech revolution in the customer credit market has changed all that, with the meteoric rise of buy-now-pay-later (BNPL) services. But does it also change our spending habits?

Merchant Services 130

Merchant Services Payment Services Consumer Checkout 130

Inside Retail

OCTOBER 27, 2024

billion merger in early November, but in the meantime, Chemist Warehouse is rolling out a new payment system, expanding internationally and creating new marketing partnerships. Changing the payment game Chemist Warehouse announced that it is introducing a QR code payments system to both its online marketplace and 600 stores nationwide.

Merchant Services 243

Merchant Services Payment Services Marketing Shopping 243

Retail TouchPoints

APRIL 5, 2022

Since spinning off from eBay and going public for a second time in 2015, PayPal has expanded its reach well beyond that one digital marketplace to more than 30 million merchants worldwide. When we have partnerships with these merchants they’re trusted brands, so consumers can feel good about shopping with those brands.”.

Merchant Services 361

Merchant Services Payment Services Checkout Consumer 361

Retail TouchPoints

OCTOBER 21, 2022

That inherent distaste for the transaction phase is one reason payment companies are so eager to expand into other parts of the shopper journey. taking place online, digital payment solutions like Venmo and PayPal (which has owned Venmo since 2013) are well positioned to capitalize on the opportunity.

Merchant Services 338

Merchant Services Payment Services Checkout Finance 338

Retail TouchPoints

AUGUST 22, 2023

retailer to offer Tap to Pay on iPhone, which allows associates to accept contactless payments using their iPhones without requiring a dedicated payments card reader or additional hardware. Morgan Payments powers the Tap to Pay on iPhone service, which can accept credit and debit cards, Apple Pay and NFC-enabled digital wallets.

Merchant Services 246

Merchant Services Payment Services Point of Sale Checkout 246

Retail TouchPoints

JULY 5, 2023

As the online payments industry continues to evolve, new digital wallet solutions, such as mobile payment apps and e-wallet platforms, are becoming increasingly popular and reshaping the way consumers transact. 4 Pros of Digital Wallets Some of the advantages of digital wallet payment options include: 1.

Merchant Services 279

Merchant Services Payment Services Checkout Consumer 279

Retail TouchPoints

DECEMBER 2, 2024

on Black Friday according to Mastercard SpendingPulse , which measures in-store and online retail sales across all payment types. Online sales saw an even bigger bump, with Adobe Analytics reporting a new milestone for ecommerce on Black Friday as consumers spent a record $10.8 retail sales (excluding automotive) up 3.4%

Merchant Services 279

Merchant Services Jewelry Apparel Beauty and Health 279

Retail TouchPoints

JUNE 8, 2022

With traditional trading methods restricted by pandemic restrictions, an inability to sell through physical locations and a sharp downturn in demand, we saw merchants around the world taking an unprecedented leap and embracing innovation and digitalization in a bid to maintain their retailer-shopper relationships. in March 2020 and by 11.2%

Merchant Services 246

Merchant Services Payment Services Consumer Checkout 246

Retail TouchPoints

JUNE 8, 2022

With traditional trading methods restricted by pandemic restrictions, an inability to sell through physical locations and a sharp downturn in demand, we saw merchants around the world taking an unprecedented leap and embracing innovation and digitalization in a bid to maintain their retailer-shopper relationships. in March 2020 and by 11.2%

Merchant Services 246

Merchant Services Payment Services Consumer Checkout 246

Retail TouchPoints

APRIL 10, 2023

Regional payments can be complex. For retailers and regional payments, consumer payment preferences play one piece, while checkout optimization and diversification play another. Target consumers’ regional payment preferences. Payments have come a long way over the last few decades.

Payment Services 264

Payment Services Merchant Services Checkout Consumer 264

Retail TouchPoints

MAY 18, 2022

Mastercard has launched a new Biometric Checkout Program globally that will enable merchants of all sizes to offer contactless biometric checkout experiences based on facial- or palm-based recognition technology. Customers visiting the pilot stores can enroll with their facial and payment information through the Payface app.

Merchant Services 278

Merchant Services Checkout ATS Supermarket 278

Retail TouchPoints

FEBRUARY 20, 2024

Payments platform Klarna has expanded its “Sign in with Klarna” service to 23 countries, including the U.S. When a customer registers for the “Sign in with Klarna” service, they choose what data they want to share and also can sign up for any membership or bonus programs offered by the retailer.

Merchant Services 264

Merchant Services Payment Services Consumer ATS 264

Inside Retail

JANUARY 9, 2025

Once, borrowing money to make a purchase was a relatively tedious process, not a spur-of-the-moment thing. In recent years, though, the financial technology or fintech revolution in the customer credit market has changed all that, with the meteoric rise of buy-now-pay-later (BNPL) services. But does it also change our spending habits?

Merchant Services 264

Merchant Services Payment Services Consumer Checkout 264

Retail TouchPoints

DECEMBER 17, 2024

Amid all the ongoing furor around new artificial intelligence applications, when it comes to actual utility for both brands and consumers, the cream that has risen to the top appears to be AI-powered agents. This shift could eliminate the gap between research and purchase entirely, creating a more intuitive consumer journey.

Shopping 289

Shopping Merchant Services Consumer Advertising 289

Retail TouchPoints

OCTOBER 30, 2023

One such payment option that has demonstrated its effectiveness in streamlining these transactions is Dynamic Currency Conversion (DCC). DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency.

Merchant Services 294

Merchant Services Payment Services Point of Sale Consumer 294

Retail TouchPoints

JULY 23, 2024

But times have changed — both customers and merchants can now choose from a range of same-day delivery offerings in addition to traditional mail carriers. Retail TouchPoints: What are the biggest changes you’ve noted in how goods arrive at consumers’ doorsteps over the last decade, and what do these shifts mean for retailers and FedEx?

Merchant Services 289

Merchant Services Returns Shipping Fulfillment 289

Retail TouchPoints

JUNE 13, 2024

Ebay has drawn a line in the sand when it comes to payments. After very publicly announcing last week that it would no longer accept American Express due to “unacceptably high fees,” today the online marketplace said it will be adding Venmo as a payment option in the U.S.

Merchant Services 280

Merchant Services Payment Services Checkout Marketing 280

Retail Focus

DECEMBER 9, 2024

As a hallmark of innovation and proven performance, True Fit is the first – and only – size and fit app to be certified on the Shopify Plus Certified App Program , which helps Shopifys largest merchants find the solutions they need to build and scale their businesses. We wish all tech partners made it this easy.”

Merchant Services 147

Merchant Services Fashion Returns Customer Experience 147

A1 Retail

NOVEMBER 15, 2024

The survey of both UK consumers and retail decision makers reinforced that generic offers and incentives are not enough to win over new customers, and don’t positively impact long-term loyalty. The post Consumers now expect retailers to provide personalised offers, finds new American Express research appeared first on A1 Retail Magazine.

Merchant Services 105

Merchant Services Consumer Payment Services Management 105

Retail TouchPoints

MARCH 28, 2024

merchants worth an estimated $30 billion that will lower the interchange fees (commonly referred to as swipe fees) that merchants are charged when customers use credit or debit cards. Additionally, the settlement provides funding for new programs to educate small businesses about payment acceptance options and how to best manage costs.

Merchant Services 257

Merchant Services Point of Sale Management Consumer 257

Retail TouchPoints

SEPTEMBER 6, 2023

So-called “negative option” services are a controversial yet time-tested method of doing business. Under this model, a customer signs up for a subscription service, typically as part of a free trial offer. The customer is then charged on an ongoing basis unless they explicitly cancel the service in question.

Merchant Services 284

Merchant Services Payment Services Consumer Customer Experience 284

Inside Retail

JULY 4, 2023

As their popularity continues to surge, it is crucial for retailers to consider embracing crypto acceptance as a payment option. There are a number of businesses across Australia already accepting cryptocurrency payments. Mitigating the volatility of cryptocurrencies can be a barrier for retailers as a payment option.

Payment Services 264

Payment Services Merchant Services Point of Sale Finance 264

Retail TouchPoints

JULY 8, 2022

The good news is that since its global popularization in 2020, Buy Now Pay Later (BNPL) has become a real game-changer for merchants looking to boost their business. For shoppers, BNPL is a seamless payment method that helps break up their purchases into several installments, bringing more cash flow and budgeting flexibility.

Merchant Services 277

Merchant Services Payment Services Point of Sale Checkout 277

365 Retail

APRIL 1, 2025

Ahead of showcasing the company’s allin-one payment solution at this year’s Retail Technology Show, Payment Expert Madara Antanavia from Exactly.com explains how e-commerce businesses can improve conversions and reduce acquisition costs while scaling in the UK and beyond.

Merchant Services 52

Merchant Services Payment Services Checkout Accounting 52

Retail TouchPoints

NOVEMBER 1, 2023

Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of the chargeback process are a growing threat to merchants. The hidden expenses of wasted time, expensive fees, penalties or additional losses of goods and services add up. Internet payments mean more purchases.

Merchant Services 298

Merchant Services Payment Services Customer Experience Consumer 298

Retail Minded

MARCH 20, 2025

Hackers exploit vulnerabilities in payment systems, leading to customer data leaks, financial loss, and reputational damage. In response, many retailers are adopting AI-driven inventory management systems to monitor real-time product conditions and automate quality control processes. million, the highest on record. By value, the U.S.

Merchant Services 94

Merchant Services Payment Services Management Shrinkage 94

Retail TouchPoints

SEPTEMBER 18, 2024

Streaming TV platform Roku has introduced Roku Ads Manager, a self-service solution for purchasing CTV advertising. The new solution enables Shopify merchants to launch shoppable ads that allow consumers to check out onscreen using their Roku remote.

Merchant Services 279

Merchant Services Checkout Management Advertising 279

Retail TouchPoints

NOVEMBER 1, 2023

Just in the time for the holiday shopping season, Google is debuting new features to help merchants capture consumers’ attention in search results, including a small business “tag,” generative AI tools for product imagery and a more detailed business information module in search results. The tools will be available first to U.S.

Merchant Services 263

Merchant Services Advertising Shipping Shopping 263

Retail TouchPoints

JANUARY 26, 2022

Merchants in particular had to quickly shift from in-store sales to online and learn how to accept payments digitally. Given the ongoing shift in consumer shopping preferences, many of these new businesses will be digital-first companies. These can all be categorized as customer service-type chargebacks.

Merchant Services 278

Merchant Services Payment Services Shipping Accounting 278

Retail TouchPoints

NOVEMBER 4, 2020

Consumer preference for online shopping continues to rise, as more purchases are being made online than in stores with each passing year. Because of this ease, merchants have begun relying on POS financing to drive sales growth. According to McKinsey, merchants face up to 2.4X According to McKinsey, merchants face up to 2.4X

Merchant Services 317

Merchant Services Payment Services Accounting Jewelry 317

Retail TouchPoints

SEPTEMBER 12, 2024

Alcohol ecommerce solution Drinks has launched the “Drinks-as-a-service” (DaaS) platform, a subscription software solution that will allow any brand, merchant or ecommerce operator to navigate the various tax and compliance impediments to selling alcohol online.

Merchant Services 278

Merchant Services Consumer 278

Retail TouchPoints

OCTOBER 21, 2021

The payments provider has worked to stay at the cutting edge of relevant trends, including the buy now, pay later (BNPL) services that are currently experiencing massive growth and are expected to surge during the holidays. The payments platform acquired deal-finding platform Honey Science Corp. for $4 billion in November 2019.

Merchant Services 288

Merchant Services Payment Services Social Commerce Consumer 288

Retail TouchPoints

MAY 30, 2024

PayPal is entering the media business with plans for a new advertising platform that will draw on its relationships with millions of consumers and merchants to help the latter “sell more products and services effectively,” according to a company statement.

Advertising 278

Advertising Merchant Services Payment Services Planning 278

Retail TouchPoints

JANUARY 24, 2023

The digital wallet will be managed by Early Warning Services (EWS) , the company that operates Zelle, but will operate separately from Zelle. The other four owners in the EWS/Zelle venture include Capital One Financial , PNC Financial Services Group , U.S. Bancorp and Truist Financial.

Merchant Services 305

Merchant Services Payment Services Accounting Checkout 305