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What Recommerce can Teach Retailers About New Consumer Behaviors and Future-Proofing Sales

Retail TouchPoints

As retailers have struggled to navigate changes in consumer behavior and economic uncertainty brought on by the pandemic, one area has seen continued growth: recommerce. Recommerce checks many boxes for both consumers and businesses. Consider that 223 million consumers say they have or are open to shopping secondhand products.

Consumer 310
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Gen Z, in Their Own Words: What They Really Want from Brands and Retailers

Retail TouchPoints

While some brands claim to completely understand what these consumers really want, there are many times when Gen Z shoppers’ thoughts and behaviors don’t quite match up. The day-long event hit on various hot topics closely linked to these digitally native consumers, including authenticity, sustainability, mental health and wellness.

Consumer 312
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Category Insights Report: Dollar Stores Redefine Themselves with Enhanced Merchandising and Mobile Apps

Retail TouchPoints

Once largely associated with lower-income households, dollar stores are now becoming retail staples even for more affluent households, inspiring retailers in these categories to invest more heavily in marketing, merchandising and technology innovation that will help them differentiate.

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Study: Resale to Hit $47B by 2025, Giving Fast Fashion a Run for its Money

Retail TouchPoints

That growth rate looks likely to continue, with the overall secondhand market projected to double in the next five years, reaching $77 billion in annual sales by 2025. Clark isn’t exaggerating: 33 million consumers bought secondhand apparel for the first time in 2020, according to the report. In 2020, 36.2 million.

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To Speed Expansion, Resale Marketplace GoodwillFinds adds Walmart, Office Depot Execs to C-Suite

Retail TouchPoints

GoodwillFinds — the new resale marketplace from nonprofit thrift store chain Goodwill — has added two retail veterans to its C-suite and onboarded three new Goodwill member organizations (representing more than 50 retail stores) to the platform.

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ThredUP, Dora Maar Lure Holiday Shoppers to Resale with Exclusive Upcycled Collections

Retail TouchPoints

By all accounts, resale looks set to have a banner holiday season this year, as inflation weighs down consumer spending at the same time that younger consumers in particular increase their focus on cutting waste and shopping sustainably. Kate McGuire in one of her upcycled creations.

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Step inside the UK’s first department store for secondhand clothes

Inside Retail

The pre-loved clothing market has exploded in the last five years, and as physical retail gains momentum after the pandemic, consumers are seeking to buy from responsible retailers with purpose-led values. The pandemic forced retailers all over the world to rethink their business model alongside shifting industry trends and markets.