Retail TouchPoints

APRIL 3, 2024

very intentionally draws its design and merchandising inspiration from supermarkets rather than pharmacies. Joyleaf, which opened in late 2023, is organized and merchandised by type of product rather than by brand: all the edibles, for example, are grouped together as a category, as they would be in a supermarket.

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Supermarket Visual Merchandising Planning Store Operations 272

Inside Retail

MARCH 26, 2024

Australian luxe-for-less beauty brand MCoBeauty launched into the US market this week and is now stocked in over 1,800 Kroger Co stores. Inside Retail: How did MCoBeauty approach entering into the US market? The supermarket environment works so well for MCoBeauty, it has provided a loyal – and growing – customer base.

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Retail Focus

JULY 28, 2021

If it doesn’t benefit the consumer, they won’t do it. Their apps open, supermarket executives also enquire: “But who’ll own the data …?”. Second, think about how retail and supermarket buildings could be affected: Just Walk Out will also mean “just walk in, anywhere.” Many detractors deride the cost.

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Inside Retail

JUNE 2, 2021

We have over a billion active consumers on our platform and around 800 million of those are in China. Data shows China’s e-commerce market is expected to reach US$ 3 trillion by 2024 and is set to register a strong 12.4 Data shows China’s e-commerce market is expected to reach US$ 3 trillion by 2024 and is set to register a strong 12.4

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Consumer Supermarket Checkout Shopping 246

Inside Retail

MAY 8, 2024

This week, the Senate Committee on Supermarket Prices made 14 recommendations for the Government to consider amending the Competition and Consumer Act 2010 to end the alleged price gouging of the major supermarkets. This will allow consumers to align and ‘buycott’ from a supermarket that promotes their values.

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Supermarket Customer Retention Consumer Wholesale 278

Retail TouchPoints

OCTOBER 25, 2024

With COVID-19 cases dropping in 2022, shoppers returned to physical stores, including supermarkets, while maintaining some of their e-shopping habits acquired in the pandemic. And in 2024, with shoppers visiting different supermarket stores and chains, and with greater frequency, we’re witnessing a new trend: the polychannel shopper.

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Shopping Supermarket Advertising Consumer 289

Inside Retail

SEPTEMBER 29, 2021

Australia’s largest supermarket chain, Woolworths, is looking to increase its relevance to consumers through a new online marketplace it launched this week. Many Woolworths-owned businesses are Everyday Market partners, including Big W, Healthylife, and PetCulture. billion in FY21, an increase of about 75 per cent on FY20.

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Marketing Beauty and Health Kiosk Supermarket 246

Retail Focus

AUGUST 6, 2024

Despite aggressive discounting and competitive ‘members only’ offers for loyalty programme customers, traditional supermarkets continue to lose market share to discounter rivals, Aldi and Lidl, according to the latest research by Pricer, the in-store automation and communication solutions provider. However, last month Which?

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Supermarket Consumer Shopping Grocer 147

Retail TouchPoints

NOVEMBER 10, 2022

It now sits at an estimated 22% of all sales, according to a 2022 Morgan Stanley global ecommerce forecast report , which notes that “Over the long term, the ecommerce market has plenty of room to grow and could increase from $3.3 Some shoppers are stocking up on Instacart and then running into their local supermarket for a fill-in trip.

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Consumer Advertising Shrinkage Marketing 306

Inside Retail

JANUARY 8, 2024

Consumers empowered by social media are now dictating to brands which trends they need to meet. Pinterest recently forecasted the biggest consumer-led trends for 2024 with its Pinterest Predicts report using its search engine database which has over 400 million monthly users.

Consumer 245

Consumer Beauty and Health Accessories Fashion 245

Retail TouchPoints

AUGUST 18, 2023

food retail industry comprises nearly 63,000 grocery stores and supermarkets, which amounted to $765.98 It strengthens long-term relationships with shoppers and encourages interaction between the consumers and their most loved brands. billion in sales in 2021.

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Marketing Promotions Location Consumer 246

Inside Retail

DECEMBER 16, 2024

LaManna, the 10,000sqm independent supermarket located at Essendon Fields, is rising to the Christmas occasion. Typically, consumers seek out department stores and shopping centres to get in the holiday spirit but LaManna has managed to position itself as the exception.

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Supermarket Department Stores Shopping Planning 130

Inside Retail

APRIL 26, 2024

Amidst multiple inquiries into the price-setting practices of Australian supermarkets, Woolworths and Coles are seemingly leading with more specials and promotions than ever. Choice is looking for the real deal Supermarkets are where Australians feel cost-of-living pressures the most, and food inflation is far from a myth.

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Supermarket Promotions Advertising Consumer 147

Inside Retail

JUNE 14, 2023

An ever-evolving space According to Dr Seshan Ramaswami, associate professor of marketing education at Singapore Management University, Singaporeans were already in the process of transitioning to e-shopping for purchases before the pandemic hit.

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Marketing Grocer Promotions Consumer 246

Retail TouchPoints

MARCH 8, 2024

Discount supermarket retailer Lidl U.S. where he was one of the first 50 employees, and he’ll be responsible for driving a holistic customer experience using consumer insights, marketing, loyalty and promotions. Paradela has more than 25 years’ experience with Lidl, most recently as GM of Purchasing and Marketing for Lidl Spain.

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Supermarket Customer Experience Promotions Marketing 278

Retail TouchPoints

JULY 24, 2023

Yet despite the complexities, an effective personalized approach to marketing is critical to success. Opportunities and Challenges Across Marketing Touch Points Email marketing: Perhaps the most popular example is the email campaign. consumers have at least one email account, with the average addresses per person totaling 2.5.

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Marketing Retail Marketing Advertising Promotions 246

Retail TouchPoints

NOVEMBER 5, 2024

The in-store grocery shopping experience has held on to its appeal, even as supermarket retailers have realized that they also need to offer customers simple, yet personalized, digital commerce options. But supermarkets can no longer rely on simply providing a top-notch store experience for success.

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Supermarket Shopping Consumer Merchant Services 275

Inside Retail

APRIL 15, 2024

Over the decades, Australia’s major supermarkets have emerged from various parliamentary and regulatory agency inquiries, not to mention political, media, union and consumer group pressures, relatively unscathed. This time supermarkets are caught in a political quagmire and the repercussions of an economic and social reset.

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Supermarket Consumer Wholesale Marketing 130

Inside Retail

OCTOBER 13, 2024

It has been seven years since Amazon acquired the American grocery chain Whole Foods Market, but from its perspective, it is still only scratching the surface of the grocery sector. This is how Amazon plans to deliver choice and convenience to consumers without compromising on speed or value.

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Planning Supermarket Fulfillment Shopping 245

Inside Retail

APRIL 11, 2024

Aldi bagged the Supermarket of the Year 2023 title from the Roy Morgan’s Customer Satisfaction Awards – for the seventh time and the fourth consecutive year. The supermarket chain boasted an average 95.7 billion in savings to local consumers in 2023. per cent customer satisfaction score. Aldi claims to have delivered $3.4

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Supermarket Consumer ATS Marketing 289

Inside Retail

FEBRUARY 25, 2024

Recently, the supermarket beauty aisle has undergone a makeover of sorts, with Australia’s leading supermarkets Coles and Woolworths now stocking digitally native self-care products. Not everyone can afford high-end prices but we all deserve to carry a little bit of luxury in our handbag.”

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Supermarket Consumer Retailing Pricing Shopping 130

Inside Retail

SEPTEMBER 10, 2024

Alibaba-owned grocery chain Freshippo will launch its first presence in Australia, in partnership with Ebest, the local online Asian supermarket. The pandemic has driven more consumers to explore ethnic products, diversifying their home cooking either as a lifestyle choice or as a cost-saving alternative to dining out,” the spokesperson said.

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Supermarket Grocer Consumer Location 261

Retail TouchPoints

NOVEMBER 7, 2024

Three more supermarket chains will connect their electronic shelf label (ESL) hardware to the Carrot Tags pick-to-light functionality from Instacart , making it easier for Instacart pickers — and eventually for consumers themselves — to find the products on their shopping list.

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Fulfillment Supermarket Grocer Store Operations 278

Retail TouchPoints

JANUARY 3, 2023

Digital engagement platform Relationshop has acquired global ecommerce company Stor.ai, which offers a solution that supports regional grocers by cultivating omnichannel engagement with consumers. Currently, Relationshop serves clients such as Albertsons , United Supermarkets and Big Y Foods as well as 11 U.S.

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Grocer Supermarket Fulfillment Marketing 284

Dezeen

FEBRUARY 26, 2024

Swedish studio Westblom Krasse Arkitektkontor and design agency Snask have revamped a supermarket in Täby, adding pastel hues and materials such as terrazzo and wood to "turn shopping into an experience". Our main goal was to create a more personal shopping experience," Snask creative director Freddie Öst told Dezeen. "We

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Supermarket Shopping Fashion Marketing 138

Inside Retail

MAY 2, 2021

At the risk of using yet one more trendy phrase, consumers also want “shoppertainment”. It seems like every week our major supermarkets are launching a new sustainability initiative. Take short term actions and initiate long-term strategies, communicate these regularly to your customers and the market, and it’s a great start.

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Consumer Supermarket Shopping Promotions 246

Retail TouchPoints

JULY 8, 2024

The retailer joins several supermarket retailers that have stopped accepting checks, including Aldi , Whole Foods Market and Lidl.

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Payment Services Supermarket Checkout Marketing 290

Retail TouchPoints

OCTOBER 11, 2024

This has never been more apparent than now, as consumers look to elevate their in-store shopping experiences and expect the same versatility and ease that they have obtained with modern omnichannel retail. Consumers want to be part of an in-store experience that allows them a personalized, agile and enjoyable shopping experience in store.

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Advertising Drop-Shipping Checkout Supermarket 295

Retail TouchPoints

SEPTEMBER 12, 2024

Still-potent economic uncertainty is encouraging consumers to be savvier as they browse and buy. But while there may be more price comparing and deal hunting this holiday season, consumers will still expect stellar experiences as they browse and buy across channels. trillion — a soft 3% growth rate over the same period in 2023.

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Merchant Services Returns Consumer Planning 306

Inside Retail

SEPTEMBER 23, 2024

The Australian Competition and Consumer Commission’s (ACCC) allegations that Woolworths and Coles breached the Australian Consumer Law by making misleading claims about discounts come as retailers head into their most promotional period of the year and serve as a warning to the wider industry.

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Supermarket Promotions Advertising Consumer 130

Inside Retail

JANUARY 16, 2024

Dr Abas Mirzaei, a marketing lecturer at Macquarie University, told Inside Retail that “Woolworths is a household name, where consumers are exposed to the brand cues on a daily basis.” So it can be a make-or-break move,” said Mirzaei. The Woolworths Group are currently implementing their third Reconciliation Action Plan.

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Supermarket Accessories Apparel Marketing 264

Inside Retail

OCTOBER 15, 2024

Jordyn Evans is the founder and brains behind Mingle, the seasoning brand that bootstrapped itself into national supermarkets Coles and Woolworths. Since its founding, Mingle has enjoyed a series of magic marketing moments that have helped catapult the brand into supermarket aisles and consumer pantries.

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Supermarket Marketing Consumer Returns 245

Inside Retail

JULY 16, 2024

One of the many facets of visual language I am forever intrigued by is the world of retail packaging, where visual communication and consumer psychology intersect. Brent Vrdoljak is an Australian FMCG marketing consultant who regularly provides commentary on packaging trends. He told me, “2024 is the year of the dupe.

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Supermarket Marketing Consumer Advertising 264

Inside Retail

OCTOBER 7, 2024

For those in Melbourne, stepping into the LaManna supermarket, in the northern suburb of Essendon Fields, is like taking the world’s shortest flight to Italy. To the LaManna customer, a trip to the supermarket is not an errand but an indulgence. LaManna’s defiance of the industry status quo means it is only just hitting its stride.

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Supermarket Shopping Customer Experience Consumer 130

Inside Retail

AUGUST 20, 2024

GLP-1 medications, such as Ozempic or Wegovy, have presented a unique set of challenges to retailers, primarily supermarkets. These medications are designed to help obesity through appetite reduction, increased satiety, and decreased food cravings – but one side effect that supermarkets did not foresee was a noticeable reduction in trade.

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Consumer Beauty and Health Supermarket Marketing 147

Inside Retail

JULY 12, 2021

Discount supermarket Aldi is making a push into convenience with the opening this week of a Corner Store concept in North Sydney. The new store layout is designed to support smaller-basket, convenience-driven purchases, in contrast to the traditional big-box Aldi supermarket typically frequented by consumers for larger shopping trips.

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Supermarket Discount Store Store Layout Returns 264

Retail TouchPoints

MAY 13, 2022

Instacart, in a statement to CNN Business , said that the reduction was due to new market conditions. “[We We are] confident in the strength of our business, but we are not immune to the market turbulence that has impacted leading technology companies both public and private,” said a company spokesperson. “We

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