Inside Retail

MAY 2, 2024

Australia’s leading supermarkets, Coles and Woolworths, delivered their third-quarter results to shareholders this week along with new consumer insights. Both retailers reported that the current economic environment has challenged consumers’ discretionary spending and that households have evolved their buying habits to seek out value.

Consumer 255

Consumer Shopping Supermarket Promotions 255

Inside Retail

JULY 28, 2021

Digital shelf, dark store and a fresh food playground – is this the future of supermarkets? The consulting company has developed a new supermarket concept, in partnership with design agency Le Projet Hope, that blends online with offline and old shopping habits with new processes. . Accenture thinks so. Image: Supplied.

Supermarket 246

Supermarket Consumer Shopping Checkout 246

Inside Retail

MARCH 26, 2024

Australian luxe-for-less beauty brand MCoBeauty launched into the US market this week and is now stocked in over 1,800 Kroger Co stores. Inside Retail: How did MCoBeauty approach entering into the US market? The supermarket environment works so well for MCoBeauty, it has provided a loyal – and growing – customer base.

Marketing 246

Marketing Supermarket Accounting Planning 246

Inside Retail

JUNE 27, 2021

Two new stores opened last week, offering a supersized format of Alibaba’s Freshippo supermarkets to paying members. Craig Flanders, CEO of Melbourne ad agency Spinach, believes the members-only model fits the market. The rise in members-only supermarkets . Members-only supermarkets have become popular in Asia in recent years.

Supermarket 208

Supermarket Marketing Shopping Returns 208

Retail Focus

JULY 28, 2021

If it doesn’t benefit the consumer, they won’t do it. Their apps open, supermarket executives also enquire: “But who’ll own the data …?”. Second, think about how retail and supermarket buildings could be affected: Just Walk Out will also mean “just walk in, anywhere.” Many detractors deride the cost.

Supermarket 246

Supermarket Checkout Kiosk Grocer 246

Inside Retail

JUNE 2, 2021

We have over a billion active consumers on our platform and around 800 million of those are in China. Data shows China’s e-commerce market is expected to reach US$ 3 trillion by 2024 and is set to register a strong 12.4 Data shows China’s e-commerce market is expected to reach US$ 3 trillion by 2024 and is set to register a strong 12.4

Consumer 246

Consumer Supermarket Shopping Checkout 246

Inside Retail

MAY 8, 2024

This week, the Senate Committee on Supermarket Prices made 14 recommendations for the Government to consider amending the Competition and Consumer Act 2010 to end the alleged price gouging of the major supermarkets. This will allow consumers to align and ‘buycott’ from a supermarket that promotes their values.

Supermarket 278

Supermarket Customer Retention Consumer Wholesale 278

Inside Retail

SEPTEMBER 29, 2021

Australia’s largest supermarket chain, Woolworths, is looking to increase its relevance to consumers through a new online marketplace it launched this week. Many Woolworths-owned businesses are Everyday Market partners, including Big W, Healthylife, and PetCulture. billion in FY21, an increase of about 75 per cent on FY20.

Marketing 246

Marketing Beauty and Health Kiosk Supermarket 246

Retail Focus

AUGUST 6, 2024

Despite aggressive discounting and competitive ‘members only’ offers for loyalty programme customers, traditional supermarkets continue to lose market share to discounter rivals, Aldi and Lidl, according to the latest research by Pricer, the in-store automation and communication solutions provider. However, last month Which?

Supermarket 147

Supermarket Consumer Shopping Grocer 147

Retail TouchPoints

APRIL 3, 2024

very intentionally draws its design and merchandising inspiration from supermarkets rather than pharmacies. Joyleaf, which opened in late 2023, is organized and merchandised by type of product rather than by brand: all the edibles, for example, are grouped together as a category, as they would be in a supermarket.

Supermarket 206

Supermarket Visual Merchandising Planning Store Operations 206

Retail TouchPoints

NOVEMBER 10, 2022

It now sits at an estimated 22% of all sales, according to a 2022 Morgan Stanley global ecommerce forecast report , which notes that “Over the long term, the ecommerce market has plenty of room to grow and could increase from $3.3 Some shoppers are stocking up on Instacart and then running into their local supermarket for a fill-in trip.

Consumer 295

Consumer Advertising Shrinkage Marketing 295

Inside Retail

APRIL 26, 2024

Amidst multiple inquiries into the price-setting practices of Australian supermarkets, Woolworths and Coles are seemingly leading with more specials and promotions than ever. Choice is looking for the real deal Supermarkets are where Australians feel cost-of-living pressures the most, and food inflation is far from a myth.

Supermarket 147

Supermarket Promotions Advertising Consumer 147

Inside Retail

JANUARY 8, 2024

Consumers empowered by social media are now dictating to brands which trends they need to meet. Pinterest recently forecasted the biggest consumer-led trends for 2024 with its Pinterest Predicts report using its search engine database which has over 400 million monthly users.

Consumer 245

Consumer Beauty and Health Accessories Fashion 245

Retail TouchPoints

AUGUST 18, 2023

food retail industry comprises nearly 63,000 grocery stores and supermarkets, which amounted to $765.98 It strengthens long-term relationships with shoppers and encourages interaction between the consumers and their most loved brands. billion in sales in 2021.

Marketing 220

Marketing Promotions Location Consumer 220

Inside Retail

JUNE 14, 2023

An ever-evolving space According to Dr Seshan Ramaswami, associate professor of marketing education at Singapore Management University, Singaporeans were already in the process of transitioning to e-shopping for purchases before the pandemic hit.

Marketing 246

Marketing Grocer Promotions Consumer 246

Retail TouchPoints

OCTOBER 25, 2024

With COVID-19 cases dropping in 2022, shoppers returned to physical stores, including supermarkets, while maintaining some of their e-shopping habits acquired in the pandemic. And in 2024, with shoppers visiting different supermarket stores and chains, and with greater frequency, we’re witnessing a new trend: the polychannel shopper.

Shopping 242

Shopping Supermarket Advertising Consumer 242

Inside Retail

APRIL 15, 2024

Over the decades, Australia’s major supermarkets have emerged from various parliamentary and regulatory agency inquiries, not to mention political, media, union and consumer group pressures, relatively unscathed. This time supermarkets are caught in a political quagmire and the repercussions of an economic and social reset.

Supermarket 130

Supermarket Consumer Wholesale Marketing 130

Inside Retail

OCTOBER 13, 2024

It has been seven years since Amazon acquired the American grocery chain Whole Foods Market, but from its perspective, it is still only scratching the surface of the grocery sector. This is how Amazon plans to deliver choice and convenience to consumers without compromising on speed or value.

Planning 245

Planning Supermarket Fulfillment Shopping 245

Inside Retail

APRIL 11, 2024

Aldi bagged the Supermarket of the Year 2023 title from the Roy Morgan’s Customer Satisfaction Awards – for the seventh time and the fourth consecutive year. The supermarket chain boasted an average 95.7 billion in savings to local consumers in 2023. per cent customer satisfaction score. Aldi claims to have delivered $3.4

Supermarket 289

Supermarket Consumer ATS Marketing 289

Inside Retail

FEBRUARY 25, 2024

Recently, the supermarket beauty aisle has undergone a makeover of sorts, with Australia’s leading supermarkets Coles and Woolworths now stocking digitally native self-care products. Not everyone can afford high-end prices but we all deserve to carry a little bit of luxury in our handbag.”

Supermarket 130

Supermarket Consumer Retailing Pricing Shopping 130

Inside Retail

SEPTEMBER 10, 2024

Alibaba-owned grocery chain Freshippo will launch its first presence in Australia, in partnership with Ebest, the local online Asian supermarket. The pandemic has driven more consumers to explore ethnic products, diversifying their home cooking either as a lifestyle choice or as a cost-saving alternative to dining out,” the spokesperson said.

Supermarket 261

Supermarket Grocer Consumer Location 261

Dezeen

FEBRUARY 26, 2024

Swedish studio Westblom Krasse Arkitektkontor and design agency Snask have revamped a supermarket in Täby, adding pastel hues and materials such as terrazzo and wood to "turn shopping into an experience". Our main goal was to create a more personal shopping experience," Snask creative director Freddie Öst told Dezeen. "We

Supermarket 138

Supermarket Shopping Fashion Marketing 138

Inside Retail

MAY 2, 2021

At the risk of using yet one more trendy phrase, consumers also want “shoppertainment”. It seems like every week our major supermarkets are launching a new sustainability initiative. Take short term actions and initiate long-term strategies, communicate these regularly to your customers and the market, and it’s a great start.

Consumer 246

Consumer Supermarket Shopping Promotions 246

Inside Retail

SEPTEMBER 23, 2024

The Australian Competition and Consumer Commission’s (ACCC) allegations that Woolworths and Coles breached the Australian Consumer Law by making misleading claims about discounts come as retailers head into their most promotional period of the year and serve as a warning to the wider industry.

Supermarket 130

Supermarket Promotions Advertising Consumer 130

Inside Retail

OCTOBER 15, 2024

Jordyn Evans is the founder and brains behind Mingle, the seasoning brand that bootstrapped itself into national supermarkets Coles and Woolworths. Since its founding, Mingle has enjoyed a series of magic marketing moments that have helped catapult the brand into supermarket aisles and consumer pantries.

Supermarket 245

Supermarket Marketing Consumer Returns 245

Retail TouchPoints

MARCH 8, 2024

Discount supermarket retailer Lidl U.S. where he was one of the first 50 employees, and he’ll be responsible for driving a holistic customer experience using consumer insights, marketing, loyalty and promotions. Paradela has more than 25 years’ experience with Lidl, most recently as GM of Purchasing and Marketing for Lidl Spain.

Supermarket 240

Supermarket Customer Experience Promotions Marketing 240

Inside Retail

JULY 16, 2024

One of the many facets of visual language I am forever intrigued by is the world of retail packaging, where visual communication and consumer psychology intersect. Brent Vrdoljak is an Australian FMCG marketing consultant who regularly provides commentary on packaging trends. He told me, “2024 is the year of the dupe.

Supermarket 264

Supermarket Marketing Consumer Advertising 264

Inside Retail

OCTOBER 7, 2024

For those in Melbourne, stepping into the LaManna supermarket, in the northern suburb of Essendon Fields, is like taking the world’s shortest flight to Italy. To the LaManna customer, a trip to the supermarket is not an errand but an indulgence. LaManna’s defiance of the industry status quo means it is only just hitting its stride.

Supermarket 130

Supermarket Shopping Customer Experience Consumer 130

Inside Retail

AUGUST 20, 2024

GLP-1 medications, such as Ozempic or Wegovy, have presented a unique set of challenges to retailers, primarily supermarkets. These medications are designed to help obesity through appetite reduction, increased satiety, and decreased food cravings – but one side effect that supermarkets did not foresee was a noticeable reduction in trade.

Consumer 147

Consumer Beauty and Health Supermarket Marketing 147

Retail TouchPoints

JULY 24, 2023

Yet despite the complexities, an effective personalized approach to marketing is critical to success. Opportunities and Challenges Across Marketing Touch Points Email marketing: Perhaps the most popular example is the email campaign. consumers have at least one email account, with the average addresses per person totaling 2.5.

Marketing 211

Marketing Retail Marketing Advertising Promotions 211

Inside Retail

JULY 12, 2021

Discount supermarket Aldi is making a push into convenience with the opening this week of a Corner Store concept in North Sydney. The new store layout is designed to support smaller-basket, convenience-driven purchases, in contrast to the traditional big-box Aldi supermarket typically frequented by consumers for larger shopping trips.

Supermarket 264

Supermarket Discount Store Store Layout Returns 264

Inside Retail

SEPTEMBER 12, 2024

Supermarket and convenience store sales grew 3.5 per cent as independent stores won market share due to what the company described as the relevance of their localised offer. Total Tools saw the return of normal competitive market conditions following intense pricing pressure. per cent, while its Superior Foods division jumped 8.7

Supermarket 278

Supermarket Returns Consumer Planning 278

Inside Retail

APRIL 30, 2024

While the ongoing inquiries into supermarket pricing have been generating plenty of headlines in recent weeks, they barely came up during Coles’ Q3 earnings call on Tuesday. per cent increase in supermarket sales revenue to $9.1 On Tuesday, Coles reported a 5.1 billion, with comparable sales growth of 4.2 per cent to $3.1

Supermarket 259

Supermarket ATS Management Marketing 259

Retail TouchPoints

SEPTEMBER 12, 2024

Still-potent economic uncertainty is encouraging consumers to be savvier as they browse and buy. But while there may be more price comparing and deal hunting this holiday season, consumers will still expect stellar experiences as they browse and buy across channels. trillion — a soft 3% growth rate over the same period in 2023.

Merchant Services 287

Merchant Services Returns Consumer Planning 287

Tokinomo

FEBRUARY 6, 2024

In a world brimming with choices, where a stroll down a supermarket aisle presents a myriad of similar options, what compels a consumer to choose one brand over another?

Supermarket 264

Supermarket Consumer Marketing 264

Inside Retail

AUGUST 6, 2024

In Australia, nearly half of consumers (48 per cent) are now shopping online at least sometimes. Brick-and-mortar supermarkets remain hugely important, but retailers need to consider and accommodate changing consumer expectations. New generations of digitally native shoppers are now entering the grocery market.

Supermarket 130

Supermarket Grocer Specialty Retailers Customer Experience 130

Inside Retail

JULY 11, 2023

Coles has officially entered Malaysia, where it is poised to offer more than 200 products through an exclusive collaboration with Malaysian supermarket chain Jaya Grocer. Mulholland reiterated that Coles is committed to understanding and meeting the preferences and tastes of Malaysian consumers.

Grocer 37

Grocer Marketing Supermarket Consumer 37