Retail TouchPoints

SEPTEMBER 24, 2024

Nearly three of every 10 purchases by American consumers will be made online as the end of this decade nears, according to projections from Forrester in its U.S. BOPIS sales got a huge boost from the COVID era and have remained popular for many consumers even as the pandemic has faded. Online Retail Forecast, 2024 to 2029.

Consumer 221

Consumer Apparel Accounting Marketing 221

Retail TouchPoints

SEPTEMBER 25, 2023

In general, when you’re trying to speed up delivery and still provide a wide assortment of products, that puts the burden largely on inventory, and getting that inventory positioned close to the end consumer. Retailers have to right-size consumer expectations.

Returns 287

Returns Supply Chain Management Fulfillment Customer Experience 287

Retail TouchPoints

AUGUST 19, 2022

Faced with an endless number of brands, product options and channels to shop through, consumers are looking for the perfect combination of “value” and “values.” But consumers aren’t just buying items online and having them shipped to the house. RTP: The recession isn’t impacting retail budgets for technology, which is great.

Consumer 238

Consumer Shipping Management Merchandise Store 238

Retail TouchPoints

MARCH 2, 2021

Consumers returned $428 billion in merchandise last year, nearly 11% of all U.S. rose to the challenge, instituting a broad spectrum of solutions such as instant credit for online returns, contactless return drop-off points, extended return periods and in some cases just letting consumers keep the products.

Returns 273

Returns Merchant Services Drop-Shipping Consumer 273

Retail TouchPoints

JULY 21, 2021

In today’s tech-driven world, retail leaders are focused on using online media and marketing to drive customer engagement. To stand out and scale in an increasingly competitive environment, marketing and CX leaders believe that having a comprehensive digital strategy is key. This floor is meant to be completely open, free play.

Location 224

Location Merchandise Store Apparel Shopping 224

Inside Retail

JUNE 25, 2024

A decade after making its debut in Vietnam, Japanese retail giant Aeon is making a move into regional towns, armed with 10 years of data about local consumer behaviour and a renewed commitment to what is now its second-largest international market.

Specialty Store 147

Specialty Store Supermarket Marketing Shopping 147

Retail TouchPoints

JANUARY 20, 2021

How are consumers rating your product? If the key players in any industry are all touting products with the same features and benefits — which most do — how can sales associates help consumers discern which is truly best for them? Experience the buying journey through the eyes of your customer. Did you even show up on the first page?

Customer Experience 252

Customer Experience Fulfillment Consumer Marketing 252

Retail TouchPoints

MAY 18, 2023

We’re seeing in these economic indicators that there is some strain on the consumer, but the resilience has surprised us,” said John David Rainey, CFO at Walmart in an interview with CNBC. Consumers’ saving rates are down, and while inflation rates are finally declining, so is consumer confidence.

Fulfillment 206

Fulfillment Advertising Consumer Management 206

Retail Focus

FEBRUARY 21, 2024

If you walk up and down the aisles of supermarkets, clothes shops or even furniture stores, you will notice that more brands are shouting about their commitment to protecting the environment, be it via packaging or marketing messages. Retailers must also consider their consumers, and modern consumers are prioritising sustainability.

Shopping 162

Shopping Visual Merchandising Returns Supermarket 162

Retail Minded

FEBRUARY 1, 2024

Georganne Bender, a retail thought leader and consumer anthropologist, wasn’t quite as interested in technology when reflecting on what retail needs to see in the year ahead but rather the merchandising in stores. “Retailers should update their merchandising. ” I couldn’t agree more. Phone calls.

Point of Sale 119

Point of Sale Merchant Services Returns Consumer 119

Inside Retail

OCTOBER 30, 2024

Since joining H&M in 2014, Li has worked her way through several different roles at the Swedish-born accessories and apparel brand, including merchandising, store development and e-commerce, to her job as head of customer activation and marketing for H&M Americas.

Fashion 130

Fashion Accessories Merchandise Store Apparel 130

Mass Relators

AUGUST 17, 2022

WASHINGTON – Core retail sales as calculated by the National Retail Federation rose in July even as overall sales reported by the Census Bureau remained flat on a monthly basis, and both calculations showed strong year-over-year gains as consumers kept shopping despite high inflation, NRF said Wednesday. percent unadjusted year over year.

Consumer 52

Consumer Shopping Home Furnishings Sporting Goods 52

Mass Relators

JUNE 15, 2022

WASHINGTON – Retail sales slowed in May as consumers faced continuing inflation and higher prices for essentials like food and gasoline, the National Retail Federation said Wednesday. Sporting goods stores were up 0.4% General merchandise stores were up 0.1% Electronics and appliance stores were down 1.3%

Home Furnishings 98

Home Furnishings Sporting Goods Merchandise Store Accessories 98

Retail TouchPoints

NOVEMBER 19, 2024

The rapid growth of retail media is now shining a slightly different lens on the store, as retailers seek to expand their menu of performance-based advertising opportunities by providing access to the location that still accounts for 90% of all packaged goods sales. Is it feasibly scalable? Is it right for retail media advertisers?

Advertising 144

Advertising Point of Sale Shopping Accounting 144

Mass Relators

MAY 16, 2023

Retail sales rebounded in April, reflecting consumer resilience in the face of elevated economic uncertainty,” NRF President and CEO Matthew Shay said. Moderating price levels, continued labor market strength and wage gains have increased consumers’ ability to spend. Health and personal care stores were up 0.9%

Home Furnishings 52

Home Furnishings Merchandise Store Sporting Goods Accessories 52

Mass Relators

JULY 12, 2024

Consumers are being thoughtful about their spending, prioritizing non-discretionary purchases as they continue to face high interest rates and lingering inflation,” NRF President and CEO Matthew Shay said. General merchandise stores were up 0.61% month over month seasonally adjusted and up 5.79% year over year unadjusted.

Home Furnishings 52

Home Furnishings Merchandise Store Sporting Goods Accessories 52

Mass Relators

OCTOBER 17, 2023

WASHINGTON – Reports out today on retail sales in September show that consumers have retained the ability and willingness to spend despite accumulating economic headwinds from higher interest rates and slowing growth, according to the National Retail Federation. unadjusted year over year. • Online and other non-store sales were up 1.1%

Home Furnishings 52

Home Furnishings Merchandise Store Sporting Goods Accessories 52

Mass Relators

JANUARY 14, 2022

“We closed out the year with outstanding annual retail sales and a record holiday season, which is a clear testament to the power of the consumer and the ingenuity of retailers and their workers,” NRF President and CEO Matthew Shay said. Sporting goods stores, up 20.9%. General merchandise stores, up 15.2%.

Sporting Goods 52

Sporting Goods Home Furnishings Merchandise Store Consumer 52

Mass Relators

APRIL 12, 2024

“As inflation for goods levels off, March’s data demonstrates steady spending by value-focused consumers who continue to benefit from a strong labor market and real wage gains,” NRF President and CEO Matthew Shay said. “In Health and personal care stores were up 0.03% month over month seasonally adjusted and up 4.5%

Sporting Goods 52

Sporting Goods Home Furnishings ATS Merchandise Store 52

Mass Relators

JANUARY 18, 2023

Consumers shopped in record numbers and retailers delivered positive holiday experiences to inflation-wary consumers, offering great products at more promotional price levels to fit their stretched budgets. The bottom line is that consumers are still engaged and shopping despite everything happening around them.”

Home Furnishings 52

Home Furnishings Merchandise Store Sporting Goods Accessories 52

Mass Relators

MAY 9, 2024

Consumer spending continues to drive economic growth and retail sales increases, though we see some moderation in spending as consumers continually search for value,” National Retail Federation president and CEO Matthew Shay said. The ability to spend is supported by a growing job market and real gains in wages.

Home Furnishings 52

Home Furnishings Sporting Goods Merchandise Store Accessories 52

Mass Relators

JANUARY 17, 2024

Consumer spending was remarkably resilient throughout 2023 and finished the year with a solid pace for the holiday season,” said NRF chief economist Jack Kleinhenz. from 2010 to 2019, despite 2023’s slower growth rate compared with the past three years, when trillions of dollars of stimulus propped up consumer spending.

Home Furnishings 52

Home Furnishings Sporting Goods Merchandise Store Accessories 52

Mass Relators

JULY 18, 2023

“June retail sales confirm that while the economy may be cooling, consumers remain on solid footing and are spending on household priorities,” NRF president and CEO Matthew Shay said. Jobs aren’t growing as fast as they were, but employment is by no means in a slump, and if consumers have jobs, they have the willingness to spend.

Home Furnishings 52

Home Furnishings Sporting Goods Merchandise Store Accessories 52

Mass Relators

APRIL 14, 2022

WASHINGTON – Consumers continued to spend in March despite price hikes driven by a four-decade high in inflation, according to economic data released today. The latest Consumer Price Index showed an 8.5% Consumers are adapting and shopping smarter for themselves and their families. General merchandise stores were up 5.4%

Home Furnishings 52

Home Furnishings Sporting Goods Consumer Merchandise Store 52

Mass Relators

JUNE 15, 2023

WASHINGTON – Retail sales rose again in May as consumers continued to spend despite economic challenges, the National Retail Federation said on Thursday. Consumers continued to spend on household priorities in May, supported by gains in the job market and wages,” NRF President and CEO Matthew Shay said.

Home Furnishings 52

Home Furnishings Sporting Goods Merchandise Store Accessories 52

Mass Relators

FEBRUARY 15, 2023

“Despite inflationary headwinds, January retail sales show the resiliency of consumers in how they manage their budgets and make decisions on how, when and where to spend their hard-earned dollars,” NRF President and CEO Matthew Shay said. Consumer spending clearly picked up after the holidays,” NRF Chief Economist Jack Kleinhenz said.

Sporting Goods 52

Sporting Goods Home Furnishings Merchandise Store Accessories 52

Mass Relators

APRIL 14, 2023

Continued easing of inflation and the overall strength of the job market and wages are keeping the fundamentals of the consumer economy strong and should support their ability to spend on household priorities through 2023. Grocery and beverage stores were down 0.1% Sporting goods stores were up 0.2% year over year.

Home Furnishings 52

Home Furnishings Sporting Goods Merchandise Store Accessories 52

Mass Relators

MARCH 16, 2022

Retail sales data continues to show impressive consumer resilience,” NRF president and CEO Matthew Shay said. Despite all that’s been thrown at them including inflation, supply chain constraints, market volatility and significant geopolitical events, consumers remain able and willing to spend. Sporting goods stores were up 1.7%

Home Furnishings 52

Home Furnishings Sporting Goods Merchandise Store Accessories 52

Mass Relators

MARCH 12, 2024

February retail sales indicate continued momentum from consumers.” While the future direction of interest rates and inflation remains uncertain, it’s clear that a strong job market and increases in real wages are continuing to support spending.” NRF president and CEO Matthew Shay said. To learn more, visit nrf.com/crci.

Sporting Goods 52

Sporting Goods Home Furnishings Merchandise Store Accessories 52

Mass Relators

FEBRUARY 16, 2022

WASHINGTON – The omicron variant, inflation and bad weather in much of the country were not enough to stop consumers from shopping in January, the National Retail Federation reported on Wednesday. Despite all that, consumers ramped up spending even after a record-breaking holiday season.”. Health and personal care stores were down 0.7%

Home Furnishings 52

Home Furnishings Sporting Goods Merchandise Store Accessories 52

Mass Relators

DECEMBER 15, 2021

Despite economic headwinds, November retail sales data confirms that consumers continue to spend, as demonstrated by a 14% increase in sales year-over-year,” NRF president and CEO Matthew Shay said. “We We expect demand will remain strong through December, even though consumers started holiday shopping earlier than ever this year.

Sporting Goods 52

Sporting Goods Home Furnishings Merchandise Store Consumer 52

Mass Relators

FEBRUARY 12, 2024

More importantly, year-over-year growth was solid, showing consumers are still optimistic and willing to act on the spending power brought by growing employment and wages. Grocery and beverage stores were down 0.2% General merchandise stores were down 0.64% month over month seasonally adjusted but up 1.14% year over year unadjusted.

Home Furnishings 52

Home Furnishings Sporting Goods Accessories Merchandise Store 52

Mass Relators

NOVEMBER 16, 2021

“Retail sales data for October reflects the enduring strength of consumers’ finances and willingness to spend as the holiday season gets underway,” NRF President and CEO Matthew Shay said. Today’s numbers show that consumers are getting a jump on their holiday shopping. Electronics and appliance stores were up 3.8%

Shopping 52

Shopping Sporting Goods Home Furnishings Merchandise Store 52

Mass Relators

APRIL 15, 2021

WASHINGTON – Retail sales rebounded with huge gains in March as government checks fattened consumers’ bank accounts and more vaccination against COVID-19 made it easier for shoppers to get out of the house and lead the acceleration of the U.S. Electronics and appliance stores were up 10.5% Health and personal care stores were up 5.7%

Home Furnishings 52

Home Furnishings Sporting Goods Merchandise Store Finance 52

Mass Relators

DECEMBER 15, 2022

Consumers continued to spend on household priorities and holiday gifts for loved ones this November despite continued inflation and rising interest rates,” NRF President and CEO Matthew Shay said on Thursday. Building materials and garden supply stores were down 2.5% Sporting goods stores were down 0.6%

Home Furnishings 52

Home Furnishings Sporting Goods Merchandise Store Accessories 52

Mass Relators

MAY 14, 2021

Consumers are demonstrating that when they feel safe, they are both willing and able to spend and are driving the economy forward. The economy and consumer spending have proven to be much more resilient than many feared a year ago,” NRF Chief Economist Jack Kleinhenz said. Online and other non-store sales were down 0.6%

Sporting Goods 52

Sporting Goods Home Furnishings Merchandise Store Finance 52

Mass Relators

JULY 16, 2021

Many economists had expected retail sales to fall again in June as consumers took advantage of a reopening economy to spend more on services. Continued growth in June retail sales shows enduring strength in the American consumer,” NRF President and CEO Matthew Shay said. Online and other non-store sales were up 1.2%

Home Furnishings 52

Home Furnishings Sporting Goods Merchandise Store Accessories 52