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Unwrap Holiday Growth: The Top Benefits of Joining an External Loyalty Program this Season

Retail TouchPoints

While events like Black Friday and Cyber Monday are still expected to attract crowds and drive online traffic, competition for consumers’ carefully guarded share of wallet will be fiercer than ever. These networks enable targeted marketing, allowing retailers to deliver personalized offers that boost conversion rates.

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How Temu and Shein drive up Black Friday marketing costs for US retailers

Inside Retail

Heavy online marketing spending by Temu and Shein is making it more costly for other retailers and brands to reach shoppers on Black Friday, marketing and industry experts say, with both platforms bidding heavily on search keywords used by competitors. Shein did not immediately reply to a request for comment.

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What Retailers Can Learn from Other Industries’ Use of AI

Retail Focus

Emulating such practices could improve everything from stock forecasting to personalised marketing, while also making operations leaner and more resilient. This makes marketing feel more like a service than a sales tactic, increasing customer loyalty and boosting conversions.

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How AI experts see the future of e-commerce in the ChatGPT era

Inside Retail

When OpenAI rolled out shopping features within ChatGPT, it signalled more than just a product update, hinting at a potential transformation in how consumers discover, research and purchase products. A logistic strategy that may have substantial implications for brands still heavily reliant on performance marketing.

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Retail Media – The Origin Story

Mike Anthony

Retail Media is a big thing in the consumer goods industry, and for good reason. Secondly, the promise of meaningful attribution of sales against marketing spend. If you are in sales, marketing, or retail – read on. Even if Retail Media isn’t big in your market yet – it will be very soon. That is powerful stuff!

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Why UK Retailers Should Save Some of Their Christmas Marketing Spend for Chinese New Year

Retail TouchPoints

Retailers naturally plan a lot of spend around this, with extra staff and extra marketing. This means that marketing spend aimed at these high-spending visitors over Christmas is likely to get less return than usual. Get culturally competent : Chinese shoppers are a world away from American consumers.

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The Future of Retail Takes a Digital Shift to Omnichannel Marketing

Retail TouchPoints

Finally, the once-static world of retail marketing is transforming. One by one, retailers are finding that their marketing models — co-op driven, lacking in transparency, and largely traditional in form — are secondary options when compared to the self-serve, data-driven models of digital marketplaces.

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