Retail TouchPoints

APRIL 10, 2025

Sams Club has laid out an ambitious growth plan that includes creating a pipeline of 15 new stores per year and doubling its membership over the next eight to 10 years. Executives from parent company Walmart shared an overall optimistic view of the retailers prospects, both in the U.S.

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Retail TouchPoints

NOVEMBER 27, 2024

But consumers are demanding in other ways, too. According to a study by UC Today , 90% of consumers expect to have an omnichannel retail experience when we shop. Digital channels are alive with opportunities to dazzle consumers. Apple is a great example of a store that does this well.

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Consumer Marketing Promotions Customer Experience 277

Retail TouchPoints

DECEMBER 10, 2024

Apple plans to launch an online store in the Kingdom of Saudi Arabia in summer 2025, providing consumers in the country with service and support directly from Apple in Arabic. And beginning in 2026, the tech retailer plans to open several flagship physical locations, including one in Diriyah, a UNESCO World Heritage site.

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Planning Location Consumer Store Operations 275

Retail TouchPoints

DECEMBER 3, 2024

That’s why it’s of little surprise that on the occasion of its 60 th anniversary, The Paper Store has embarked on a five-year, $60 million brick-and-mortar-oriented expansion that will add 30 to 40 locations to its current 100+ stores and upgrade approximately 30 existing stores. Is there a need for a brand like ours?

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Inside Retail

MARCH 23, 2025

Seven & I Holdings, formed in 2005 through the merger of Ito-Yokado, Seven-Eleven Japan, and Dennys Japan, boasts more than 80,000 7-Eleven locations in 20 countries and regions. Many Japanese consumers fear that foreign ownership could lead to a decline in the quality of 7-Eleven products, particularly fresh food offerings.

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Retail TouchPoints

MARCH 1, 2021

Sephora is continuing its move away from malls with the announcement of the largest store expansion in its 21-year history in the U.S. More than 260 new stores are slated to open this year, including 60 freestanding locations and 200 shop-in-shops inside Kohl’s department stores.

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Location Planning Department Stores Shopping 328

Retail TouchPoints

DECEMBER 30, 2024

In October 2024, the company announced the opening of eight new locations across New Mexico, Oklahoma and Texas within a six -month period. These new stores each span 6,277 square feet and operate 24 hours a day, offering a variety of private label products, including fresh bread, milk and eggs, as well as Allsups famous burritos.

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Location Store Operations Customer Experience ATS 290

Retail TouchPoints

JANUARY 9, 2025

The new company launches with more than $9 billion in revenue, 1,800 store locations and 60,000 employees. operations of Reebok and is exploring strategic options for Forever 21 soperations. Catalyst Brands also has sold the U.S. The new entitys shareholders include Simon Property Group, Brookfield Corp.,

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Apparel Inventory Management Outdoor Fashion 290

Retail TouchPoints

OCTOBER 13, 2023

The stores will have rotating installations, including ticketed shows inspired by popular series, and restaurants featuring food from its unscripted shows. The streaming company also has explored wholesale partnerships, with Walmart expanding its in-store Netflix Hubs to 2,400 locations in October 2022.

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Location Planning Wholesale Consumer 264

Retail TouchPoints

OCTOBER 3, 2023

Discount Tire has purchased the retail tire and automotive maintenance operations of Dunn Tire , which provides parts and installations for brakes, lube and oil services, front-end repairs and state vehicle inspections at 25 locations in western and central New York and Pennsylvania. 30, 2023, were not disclosed.

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Retail TouchPoints

FEBRUARY 14, 2025

store last month , with another five in development and plans to eventually operate 50 locations in the region. Additionally, Kurt Geiger operates footwear concessions inside luxury and premium department stores in the UK, including Harrods and Selfridges , where it sells both its own and third-party brands.

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Accessories Department Stores Finance Fashion 279

Retail TouchPoints

MARCH 18, 2022

A growing number of consumers are concerned about how their purchasing decisions impact the planet, but even the most sustainability-savvy customer may be confused about how best to align purchases with their green principles. Consumers Overwhelmed by Insufficient or Contradictory Sustainability Info. In fact, half of the 1,000 U.S.

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Apparel Consumer Merchant Services Jewelry 312

Retail TouchPoints

JANUARY 6, 2025

Campus foodservice leader Sodexo will open nearly 100 Food Hive markets on college campuses by 2026, beginning with the approximately 30 locations opening during the 2024-2025 academic year.

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Retail TouchPoints

DECEMBER 2, 2022

“We are thankful to our team for their continued dedication to serving others, particularly in a challenging economic and operating environment,” said Jeff Owen, CEO of Dollar General in a statement. “We The off-price retailer executed on 800 retail projects in Q3 2022 and plans to execute on an additional 3,170 in the coming year.

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Planning Location Consumer Store Operations 312

Retail TouchPoints

MARCH 10, 2022

Ross Stores is already nearly one-third of the way toward its goal of opening approximately 100 new stores in fiscal 2022. In February and March 2022, the discount retailer opened 22 Ross Dress for Less locations and eight dd’s DISCOUNTS stores in 15 states and Guam. 28, 2023. “We For fiscal 2021, which ended Jan.

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Location Planning Discount Store Returns 264

Retail TouchPoints

JULY 17, 2023

However, running even one store adds a complicated layer to overall operations, from staffing to stocking, which is why specialty apparel company Collars & Co. looked for a partner when it opened its first physical location in May. We’ve always wanted to test out a retail location.

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Location Visual Merchandising Store Operations Wholesale 237

Retail TouchPoints

NOVEMBER 11, 2024

Most recently, when fashion and accessories retailer Primark unveiled its 450 th store worldwide at the Florida Mall in Orlando, it announced it would have an entire floor dedicated to its growing partnership with Disney — a new kind of experience for the blossoming retailer, although certainly not the last.

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Accessories Fashion Apparel Consumer 289

Retail TouchPoints

OCTOBER 4, 2023

In response to evolving consumer behavior, many retailers are pivoting from malls and large-format stores in city centers to neighborhood locations that aim to serve the work-from-home population. Not surprisingly, many have found the data points to residential enclaves in and around cities where consumers live.

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Consumer ATS Location Apparel 264

Retail TouchPoints

MAY 30, 2023

Genesco expects to close more than 100 Journeys stores in fiscal 2024, more than its prior expectation of closing 60 stores, after the shoe retailer posted extremely poor results for Q1 2024, which ended April 29, 2023. The company is looking to pivot Journeys to an off-mall strategy, with 13 locations out of a planned 25 already open.

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Retail TouchPoints

SEPTEMBER 11, 2023

Toys ‘R’ Us Canada is in the process of opening 10 new locations across the country in time for the 2023 holiday season, including two standalone Babies ‘R’ Us stores in Edmonton, Alberta. Seven of the stores already have opened, with the remainder scheduled to debut in October.

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Location Marketing Consumer Shopping 263

Retail TouchPoints

APRIL 24, 2025

While data-driven insights are crucial, the excessive flow of information is keeping store leaders tethered to their back-office screens instead of being present on the shop floor where they can make the most impact. As a result, the average store manager leaks at least 20% of store contribution every day.

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Store Operations Management Location Shopping 147

Retail TouchPoints

MARCH 26, 2025

by store count, with more than 9,000 locations across the country. And while a consistent experience is important for the chain, increasingly, the pharmacy retailer is working to create a store environment that caters to each local community individually. CVS is one of the largest retailers in the U.S.

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Beauty and Health Sporting Goods Location Merchandise Store 225

Retail TouchPoints

JULY 29, 2021

Dollar General is currently in expansion mode with plans for opening 1,050 new stores, remodeling 1,750 existing locations and relocating 100 stores in 2021. The total includes 50 standalone pOpshelf stores and 25 store-in-a-store variants, with the goal of expanding Dollar General’s customer base to new demographics.

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Consumer Apparel Location Planning 306

Retail TouchPoints

APRIL 3, 2025

In the competition for consumer dollars, stores remain a crucial part of a successful omnichannel strategy and there is significant opportunity in the current market for retailers looking to open stores and developers looking to reimagine spaces in fresh ways. The retail vacancy rate was 4.1%

Department Stores 147

Department Stores Consumer Location Planning 147

Retail TouchPoints

FEBRUARY 19, 2025

billion (Canadian) this year, the supermarket retailer will open 80 new stores under a variety of banners, with approximately 50 of these stores being hard discount locations. The retailer had opened three no name stores in Ontario in 2024 , promising consumers steep discounts.

Planning 173

Planning Discount Store Supermarket Location 173

Retail TouchPoints

MARCH 13, 2025

Bath & Body Works has introduced its new Gingham+ store design in more than 15 locations, including stores in South Korea, Los Angeles and Texas, and plans to continue rolling out the refreshed aesthetic in a majority of its planned U.S. store openings going forward. The retailer generated net sales of $7.3

Planning 147

Planning Location Consumer Visual Merchandising 147

Retail TouchPoints

JANUARY 29, 2025

The San Bernardino facility is one of 15 EFCs and distribution centers, and the closing stores represent approximately 2.3% of Kohls 1,150 locations. Like other department stores, Kohls has had trouble adjusting to changes in consumer shopping patterns. Net sales for the retailers Q3 2024, which ended Nov.

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Department Stores Fulfillment Location Consumer 179

Retail TouchPoints

FEBRUARY 7, 2025

Liberated Brands , which manages operations for multiple well-known surf and outdoor brands, filed for bankruptcy in the U.S. Closing sales at all 122 store locations have begun, managed by Gordon Brothers.

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Wholesale ATS Outdoor Management 194

Retail TouchPoints

JANUARY 22, 2021

Self-quarantine further added complications to the mix, as consumers and businesses alike were forced to change the way they bought and sold these items, respectively. While delivery delays were experienced at the beginning of self-quarantine, many changes in consumer behavior may prove transitory. Bureau of Labor Statistics.

Consumer 249

Consumer Telecommunications Fulfillment Customer Experience 249

Retail TouchPoints

APRIL 17, 2025

increasing consumer access to same-day deliveries. Additionally, the shift from rigid mapping methods to a more data-driven model means that, for example, a household that was previously located just outside a delivery boundary can now get the same service as their neighbor across the street.

Fulfillment 147

Fulfillment Shipping Location Planning 147

Retail TouchPoints

JULY 27, 2023

Joann has extended its partnership with Flybuy to power the craft retailer’s buy online, pick up in-store (BOPIS) offering. Since the beginning of the COVID pandemic, Joann, like many omnichannel retailers, has experienced higher customer demand for convenient pickup services.

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Location Planning Store Operations Customer Experience 238

Inside Retail

APRIL 25, 2024

Clothing and homewares retailer Urban Rampage has been ordered by the Australian Securities & Investments Commission (Asic) to stop offering Centrepay credit arrangements at its stores. Coral Coast targeted First Nations consumers who received Centrelink payments.

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Payment Services Target Market Store Operations Location 297

Retail TouchPoints

FEBRUARY 17, 2025

Whether shipping directly to customers’ homes, enabling curbside pickup or restocking store shelves, consistently improving speed, accuracy and adaptability is crucial for meeting shopper expectations and maintaining market share. A multi-channel retailer and North Americas leader in womens apparel and lingerie with more than $1.75

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Fulfillment Inventory Turnover Apparel Shipping 214

Retail TouchPoints

JANUARY 22, 2025

The Regent Street store also will feature a state-of-the-art breaking studio (for live and taped openings of card packs), interactive customer education touch points and a personal card creation suite. The location also will serve as a drop-off point for users of Fanatics Collect, the collectibles marketplace Fanatics launched in June 2024.

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Location Visual Merchandising Store Operations Customer Experience 257

Retail TouchPoints

MARCH 5, 2025

Our strategy is all about creating todays Tarzhay , offering everyday discovery and delight for millions of families and ensuring Target is a consumer favorite for years to come. Target Chairman and CEO Brian Cornell touted FY 2024s 1.4% Target Chairman and CEO Brian Cornell touted FY 2024s 1.4%

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Planning Inventory Management Consumer Shopping 179

Retail TouchPoints

JANUARY 17, 2025

RTP: Will it be a challenge to create assortments for resorts that may be in very varied locations or have different vibes? In Las Vegas, for example, its not just travelers staying at the resort theres also the potential to capture some local [consumers]. Think about Las Vegas and what people enjoy about it.

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Shipping Boutique Jewelry Apparel 278

Retail TouchPoints

MARCH 17, 2025

And for larger-scale retailers, that need for an accurate forecast gets complicated, and re-complicated, by the need to correctly place and price inventory in multiple locations in order to achieve maximum sell-through with minimum discounting. Fantini sees AIs effects in this area becoming even more widespread as the tech advances.

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Markdowns Inventory Management Marketing Consumer 216