Retail TouchPoints

MAY 1, 2024

The Psychology of Immersive Shopping Experiential retail strategies are rooted in psychological principles about how consumers engage with spaces. Understanding these behavioral motivations and responses is key to creating impactful in-store moments. These cues influence time spent in-store and brand attitudes.

Consumer 312

Consumer Store Layout Customer Experience Checkout 312

Retail TouchPoints

JUNE 30, 2022

The new analytics offering uses technology from Amazon’s Just Walk Out cashierless payment system and its Dash Cart smart shopping carts, so the service is only available at stores with one or both of those capabilities.

Payment Services 230

Payment Services Store Layout Advertising Promotions 230

Retail TouchPoints

OCTOBER 12, 2020

On one hand, personal safety and security are still top-of-mind for consumers, driving changes in everything from online shopping to brick-and-mortar store layouts and delivery models. A starting point in approaching retailing in the time of coronavirus is to understand that it’s currently a tale of two consumers.

Consumer 179

Consumer Merchant Services Payment Services Shopping 179

Retail TouchPoints

MAY 29, 2024

In today’s dynamic retail landscape, characterized by shifting consumer behaviors and evolving preferences, the traditional approach to real estate and store formats is undergoing a significant transformation. In a world inundated with choices and distractions, consumers crave simplicity in their shopping experience.

Checkout 274

Checkout Planning Consumer Store Layout 274

Inside Retail

JULY 12, 2021

Discount supermarket Aldi is making a push into convenience with the opening this week of a Corner Store concept in North Sydney. The new store layout is designed to support smaller-basket, convenience-driven purchases, in contrast to the traditional big-box Aldi supermarket typically frequented by consumers for larger shopping trips.

Supermarket 264

Supermarket Discount Store Store Layout Returns 264

Retail TouchPoints

JANUARY 25, 2023

Over the past three years, most of us have done a lot more shopping online, so it’s easy to forget that while ecommerce is still growing, most retail commerce still happens in stores. That means brick-and-mortar is still going strong, and not just because consumers are eager to get out of the house again.

Store Layout 230

Store Layout Sporting Goods Consumer Location 230

Retail TouchPoints

MAY 9, 2022

Typically, visual merchandisers (VMs) tend to work in Excel spreadsheets — a manual, time-consuming process that makes it difficult for store employees to fully visualize the store layout. Using the IWD Display solution, VMs can build out 3D models of Vans’ stores to use for monthly and seasonal planning.

Visual Merchandising 288

Visual Merchandising Store Layout Boutique Apparel 288

Inside Retail

JUNE 27, 2024

Digital commerce has become increasingly complex, with endlessly diverse customer journeys and pressure on brands to meet rising consumer expectations. It wanted to create synergy between its bricks-and-mortar locations and digital storefront.

Inventory Management 260

Inventory Management Fulfillment Store Layout Shipping 260

Inside Retail

SEPTEMBER 12, 2024

Could you speak to how Sephora aims to bring in a new era of beauty for Australian consumers? Elysha Sullivan: The renovation of our Melbourne Central store demonstrates Sephora’s commitment to enhancing the customer experience through an innovative shopping environment that merges physical and digital elements.

Store Layout 262

Store Layout Shopping Customer Experience Consumer 262

Retail TouchPoints

JANUARY 22, 2021

The average consumer has access to more choices and greater convenience than ever before, and truly standing out in the tech-heavy retail landscape will only become more challenging in the coming years. The overarching theme of the presentation was the need for retailers to keep up with shoppers’ demands.

Payment Services 273

Payment Services Store Layout Fulfillment Consumer 273

Retail TouchPoints

OCTOBER 31, 2023

Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too. That means asking questions like: What more can be done to deter theft using store layout, customer flow, shelf height, mirrors, lighting and the placement of gondolas, merchandise and security cameras?

Loss Prevention 297

Loss Prevention Sporting Goods Customer Experience Store Layout 297

Retail TouchPoints

MARCH 18, 2021

The retailers that really invested in buy online, pick up in-store (BOPIS), shops-within-shops in larger footprint locations or even experiential retail — those retailers really started to thrive during this time,” said Joe Scaretta, Co-CEO and Founder of CS Hudson in an interview with Retail TouchPoints. “You said Scaretta. “

Sporting Goods 299

Sporting Goods Fulfillment Returns Store Layout 299

Inside Retail

JULY 6, 2021

Despite the numerous obstacles the retailer faced in 2020, Jeanswest managed to retain the trust and loyalty of consumers, recently taking the title of Clothing Store of the Year 2020 in the Roy Morgan Customer Satisfaction Awards. Yeung said there will be store growth in all states.

Payment Services 246

Payment Services Store Layout Management Location 246

Retail TouchPoints

NOVEMBER 23, 2022

A worldwide pandemic kept shoppers hunkered down at home and out of malls and stores for two years. It was then that consumers developed a ravenous appetite for online shopping and speedy home delivery, while losing their taste for city centers and malls. Retail has suffered a string of setbacks in recent years.

Merchant Services 290

Merchant Services Shrinkage Store Layout Customer Experience 290

Retail TouchPoints

FEBRUARY 9, 2022

However, if customer service is excellent, 78% of consumers will do business with a company again, even after a mistake. Multiple choice answers are fast and easy for the consumer and give your organization insights to better understand cart abandonment. Meet the Customer on Their Terms with the Right Platform.

Shopping 264

Shopping Payment Services Visual Merchandising Customer Experience 264

Inside Retail

NOVEMBER 27, 2023

This is not just a transient trend but a robust response to the changing consumer, who now craves the tactile satisfaction of in-store shopping along with the personalisation and convenience of online commerce. Today’s consumers might browse products online and then feel, try and buy them in physical stores.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

Inside Retail

DECEMBER 10, 2024

According to Bernardi, Flying Tiger Copenhagen has three distinct characteristics that comprise its efficient and effective marketing strategy: its rotating product range, its maze-like store layout and its prime real estate.

Marketing 130

Marketing Store Layout Location Returns 130

Retail TouchPoints

JUNE 7, 2024

But regardless of whether you’re a retailer with 10 locations or hundreds, measuring logistics performance is critical to business success. With today’s technology, retailers have seemingly endless access to hundreds of data points, and it can be difficult to discern which metrics matter.

Inventory Turnover 274

Inventory Turnover Shipping Store Layout Management 274

Retail Focus

MAY 1, 2024

The global retailer introduced the reinvented retail format at its Willowbrook Mall location in Wayne, N.J., and will incorporate learnings from this concept into new stores. At Foot Locker , the retail store experience is the heart of sneaker culture.

Store Layout 147

Store Layout Checkout Shopping Planning 147

Inside Retail

AUGUST 27, 2024

The direct-to-consumer brand was founded by Joe Kudla in 2014. Last week, the brand opened a 4500-square-foot space in the Flatiron District of New York City, its third store in the metropolis and 69th bricks-and-mortar location to date. What is fundamental is that every location must authentically embody the Vuori way of life.

Sporting Goods 130

Sporting Goods Apparel Visual Merchandising Store Layout 130

Retail Focus

JANUARY 12, 2023

As much as brands experiment with pop-up store formats, concepts, or themes, they should resonate with consumers as much as they do with their identity. Is brand identity important in designing exceptional pop-up stores? This generally includes elements such as signage, colour palette, lighting, and overall store layout.

Visual Merchandising 246

Visual Merchandising Store Layout Customer Experience Shopping 246

Retail Focus

OCTOBER 25, 2023

Retailers have continually adapted to changing consumer demands, technological advancements, and shifting societal values. These department stores were typically found in major cities, catering to urban consumers’ needs. This era was often described as consumer warfare.

Department Stores 162

Department Stores Specialty Store Store Layout Fulfillment 162

Retail TouchPoints

FEBRUARY 21, 2024

Design concepts and even merchandise assortments are further customized based on the facility’s geographic location. Then the Hydra team can drill into top-performing categories and use traditional retail metrics, such as monthly performance and revenue per square foot, to further optimize the store layout, experience and services.

Beauty and Health 263

Beauty and Health Shopping Payment Services Boutique 263

Retail TouchPoints

MAY 31, 2021

One of the greatest challenges for retailers will be operating under new health and safety measures as consumers resume in-store shopping. Owners must ensure that their stores are safe for both employees and customers and comply with pandemic-era mandates. Even as restrictions begin to ease, few are back up to full capacity.

Store Layout 165

Store Layout Kiosk Point of Sale Advertising 165

Retail Focus

JULY 3, 2024

Through their significant influence, luxury brands can shape consumer behavior and industry standards, setting trends that can cascade down to more accessible markets. They can leverage their platforms to advocate for environmental responsibility, fostering a shift in consumer attitudes towards more sustainable consumption patterns.

Consumer 162

Consumer Promotions Shopping Store Layout 162

Wiser

AUGUST 13, 2019

It’s the total of a shopper’s purchases during one specific visit to your store. Even so, increasing the number of items a consumer buys during a trip to your store is incredibly important. Does your store stock what consumers want to buy? Several options that are popular among consumers are: Freebies.

Marketing 103

Marketing Store Layout Promotions Inventory Management 103

Inside Retail

FEBRUARY 8, 2022

Bradley Grinlinton, industry lead for retail and consumer products at digital agency Publicis Sapient, agreed, noting that the real value of pop-up stores such as Aldi’s is the direct interaction with and feedback from customers. They could have put it in a catalogue, or put up some social media posts, but they chose to do a pop-up.

ATS 130

ATS Supermarket Store Layout Advertising 130

Inside Retail

OCTOBER 3, 2024

The lasting strength of bricks-and-mortar retail As retailers face shifting consumer habits and economic uncertainties, bricks-and-mortar stores continue to demonstrate their value. Even with the digital boom, foot traffic data from Black Friday 2023 highlights that physical locations played a pivotal role.

Store Layout 130

Store Layout Shopping Promotions Consumer 130

Wiser

NOVEMBER 7, 2022

Optimize Your Store Layout and Shelf Space. Your consumer research may include heat maps that show which areas are getting the most traffic and which need improvement. This could be an indicator that your current shelving and layout are not working. Shopping in your store should feel intuitive for the average consumer.

Store Layout 146

Store Layout Promotions Checkout Shopping 146

Wiser

MAY 14, 2024

For luxury brands like Moët Hennessy, the stakes are even higher, with the brand’s prestigious reputation resting on every customer’s in-store experience. Moët Hennessy’s case underscores the necessity of a data-driven approach to optimize each store.

Store Layout 78

Store Layout Consumer Location Planning 78

Wiser

APRIL 26, 2022

Visual merchandising strategies like marketing displays in-store or online can draw in customers and increase foot-traffic. Having a well-planned store layout and monitoring your inventory makes it easier for consumers to find your products and increases the number of products purchased. 3: Customer Loyalty.

Visual Merchandising 146

Visual Merchandising Loss Prevention Customer Experience Promotions 146

Wiser

JULY 31, 2023

A planogram is a visual diagram that details where every product on a retail store shelf should be placed. It’s a strategic roadmap for retailers, guiding them on how to arrange products in a way that boosts consumer engagement and ultimately leads to increased sales. Its main aim is to maximize sales and minimize wasted space.

Store Layout 145

Store Layout Promotions Customer Experience Inventory Management 145

365 Retail

JULY 19, 2024

Eco-friendly displays resonate well with environmentally conscious consumers, enhancing brand image and loyalty. They provide the ability to keep the store layout fresh and dynamic, attracting repeat customers and increasing foot traffic. Adopting sustainable practices offers several benefits for retailers.

Visual Merchandising 105

Visual Merchandising Store Layout Target Market Shopping 105

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 7, 2023

In the rapidly evolving world of retail and consumer packaged goods (CPG), staying ahead of the competition is a constant challenge. AI is reshaping the business world as today’s future-ready retailers and consumer goods manufacturers leverage technology to streamline operations and connect more closely with consumers.

Marketing 111

Marketing Inventory Management Supply Chain Management Store Layout 111

Retail Focus

MAY 30, 2023

A ‘ brand community ’ refers to a group of consumers who share a common interest or passion for a particular brand. More recently, retailers are embracing local retailing to connect with communities, support local economies, and meet the changing preferences of consumers. Physical retail can encourage developing retail communities.

Visual Merchandising 130

Visual Merchandising Promotions Beauty and Health Store Layout 130

Wiser

JUNE 11, 2019

This is important because strategies to build consumer loyalty can evolve depending on the channel. Free one-day shipping like what Amazon offers for millions of products is a strong eCommerce play, while buy online, pick up in-store (BOPIS) is one brick-and-mortar option. How and Why Consumers Shop. Loyalty Programs: Yes or No?

Store Layout 83

Store Layout Promotions Shipping Shopping 83

Wiser

FEBRUARY 9, 2021

Price image is defined as the perception of your prices by consumers, relative to the competition. Price image is defined as the perception of your prices by consumers, relative to the competition. Here is how many consumers determine price image: Prices of Big-Ticket Items. This is one reason why price image is so important.

Promotions 113

Promotions Store Layout Advertising Consumer 113