Retail TouchPoints

JANUARY 15, 2025

Consumers now prefer digital payment options, with cash usage declining in all major economies. Uninterrupted Power Supplies (UPS) and generators are valuable for boosting resilience, especially if trading in locations that experience regular electricity power-cuts.

Payment Services 279

Payment Services Merchant Services Telecommunications Accounting 279

Retail TouchPoints

DECEMBER 30, 2022

In the early days and now, criminals stole cardholder data from internet-connected point-of-sale (POS) systems to make their own fraudulent transactions. Criminals then sought out the locations where merchants stored cardholder data. Once installed, criminals have access to everything that is entered by the consumer.

Merchant Services 330

Merchant Services Payment Services Consumer Location 330

Retail TouchPoints

FEBRUARY 19, 2025

Thats why Kondrat and the entire team at Rekon Retail focus on creating this retail magic for consumers by helping growing brands develop the vision for their brick-and-mortar experiences. location in Boston. These brands answered key questions like, How do we train a large team to give a consistent customer experience every time?

Outdoor 259

Outdoor Customer Experience Store Operations Location 259

Retail TouchPoints

DECEMBER 26, 2024

For consumers, grocery shopping has become a multi-location event, with shoppers visiting an average of 5.2 This grocery hopping trend has become especially prevalent thanks to consumer-friendly technology like curbside pickup, home delivery and online ordering. stores to cross every item off their lists.

Grocer 251

Grocer Checkout Customer Experience Promotions 251

Retail TouchPoints

JANUARY 6, 2025

Campus foodservice leader Sodexo will open nearly 100 Food Hive markets on college campuses by 2026, beginning with the approximately 30 locations opening during the 2024-2025 academic year.

Planning 278

Planning Checkout Location Marketing 278

Retail TouchPoints

DECEMBER 11, 2024

It doesnt matter how fresh and fun your store looks, if it doesnt have the products and experience consumers want, they wont be back. consumers already are Prime members , so the customer base is large even if that ends up being the case. That said, 180 million U.S.

Checkout 284

Checkout Grocer Kiosk Promotions 284

Retail TouchPoints

MARCH 25, 2025

The basic service that a point-of-sale (POS) device provides checking out customers is essential to any retailers functioning. What this meant was that [as far as the consumer was concerned], it was OK to be in a store and not find something that was in the catalog. Thats not the case anymore.

Merchant Services 147

Merchant Services Payment Services Point of Sale Checkout 147

Retail Focus

DECEMBER 12, 2024

Located on a site that has remained unused for over 20 years, the operator has a historic opportunity to deliver a highly anticipated project. Located 15 minutes from Riyadh, this 14-square-kilometre urban project draws inspiration from the birthplace of the Kingdom and its historical heritage as a UNESCO World Heritage site.

Marketing 264

Marketing Fashion Retail Marketing Management 264

Retail TouchPoints

JULY 3, 2023

As consumers, we’ve learned how to adjust to and enjoy new shopping formats. We’ve grown accustomed to these various retail touch points, and as a result, we’ve started to notice omnichannel inconsistencies that might never have occurred to us before — raising our own expectations of our favorite brands and retailers.

Consumer 275

Consumer Inventory Management Point of Sale Location 275

Retail TouchPoints

APRIL 1, 2025

boasting 365 locations. Understanding that not all customers have smartphones or access to computers to access digital-only deals, the company introduced Savings Stations across its brick-and-mortar locations. Take for example Stop & Shop, a popular supermarket chain in the Eastern U.S.

Grocer 147

Grocer Checkout Point of Sale Advertising 147

Inside Retail

OCTOBER 10, 2023

Here, he shares the new tech that has caught his eye, and how changing consumer behaviour is affecting the business. Everyone wants to reduce complexity at the front end of stores, and ultimately the best way to do that would be to turn trolleys into a point of sale (POS). There are at least 15 smart trolley companies out there.

Consumer 289

Consumer Supermarket Beauty and Health Management 289

Retail TouchPoints

FEBRUARY 17, 2025

As digital commerce expands and consumers increasingly demand same-day or next-day delivery options, implementing advanced solutions like voice picking technology can transform how retail distribution centers operate. billion in revenue built a new fulfillment center of more than 650,000 square feet to support its direct-to-consumer channel.

Fulfillment 214

Fulfillment Inventory Turnover Apparel Shipping 214

Retail Focus

FEBRUARY 6, 2025

As consumers move seamlessly between online, mobile, and physical store channels, retailers must keep pace through an omnichannel strategyone that unifies every customer touchpoint into a cohesive, frictionless journey. Customers increasingly expect to return items purchased online to any physical location, or vice versa, without hassle.

Payment Services 147

Payment Services Returns Technical Support Promotions 147

Retail TouchPoints

JULY 10, 2024

Whether a retail location, office building, hotel or healthcare environment, designing to support client objectives requires bringing to bear as much relevant information as possible. For physical retail locations, data and analysis are indispensable for navigating a rapidly evolving and ever-changing marketplace.

Point of Sale 261

Point of Sale Location Consumer Customer Experience 261

Retail Focus

APRIL 23, 2025

Both companies are based in the United Kingdom and connect supply chain data across major retail chains and their consumer packaged goods (CPG) suppliers. Crisp , the leading collaborative commerce platform for retail data, has announced the acquisition of two separate entities: Atheon Analytics (SKUtrak) and ClearBox Analytics (ClearView).

Point of Sale 130

Point of Sale Finance Location Management 130

Retail TouchPoints

NOVEMBER 11, 2021

Curious about how consumer attitudes and behaviors are evolving? What consumers really want from brands and retailers. EY (Ernst & Young) has been tracking changing consumer sentiments since the onset of COVID-19 and will soon launch its 8 th Future Consumer Index. 16 from 12:45 to 1:15 p.m. 17 from 3 to 3:30 p.m.

Merchant Services 342

Merchant Services Payment Services Consumer Beauty and Health 342

Retail TouchPoints

JANUARY 28, 2021

The Parisian fashion house has more than 350 points of sale across more than 30 countries throughout Europe, Asia and the U.S., in addition to its website. Territory managers have the ability to select an optimal mix of products for their territory and strategically place orders either on-site or virtually.

Planning 254

Planning Point of Sale Location Fashion 254

Retail TouchPoints

APRIL 20, 2022

Now the retailers, with 25 and six brick-and-mortar locations respectively, are bringing their brands to the next level through highly immersive store experiences and a concentrated focused on store growth. Plus, regulatory requirements require these stores to be located in industrial areas, away from traditional retail locations.

Marketing 354

Marketing Location Customer Experience Consumer 354

Retail TouchPoints

FEBRUARY 20, 2025

McIntosh took Retail TouchPoints behind the scenes of Instacarts evolution, from online delivery company to full-fledged technology partner helping to reshape one of consumers most fundamental shopping occasions and where its looking next. It’s very rare to find something with so much consumer pull.

Grocer 191

Grocer Shopping Consumer Management 191

A1 Retail

APRIL 28, 2025

The pilot replaces traditional barcodes on 12 own-brand meat and produce lines in a small number of locations across southern England. QR codes powered by GS1 allow brands and retailers to share richer, more trusted informationat the point of sale, at home, or anywhere in between.

Point of Sale 89

Point of Sale Customer Experience Location Planning 89

Retail TouchPoints

MARCH 15, 2023

Meet Them Where They Are Point-of-sale magic is created when a consumer is struck by a product display, is drawn to it and makes a purchase. But because they don’t engage consumers, they do little to encourage a point-of-sale purchase. The virtual world is awash with marketing messages.

Point of Sale 273

Point of Sale Advertising Customer Experience Marketing 273

Retail TouchPoints

FEBRUARY 3, 2023

Our investment in Aptos ONE reflects our commitment to keeping pace with consumers’ evolving expectations. and Canada and more than 300 international store locations and also sells via department store and specialty retail partners. Cole Haan operates 90+ retail stores in the U.S.

Point of Sale 189

Point of Sale Specialty Retailers Department Stores Accessories 189

Retail TouchPoints

MARCH 21, 2022

Now more than ever, it is critical for us at Sephora to be able to adapt to the quickly changing retail environment, and that’s especially important at the point of sale,” said Sree Sreedhararaj, SVP and CTO at Sephora in a statement.

Point of Sale 246

Point of Sale Checkout Location Shopping 246

Retail TouchPoints

JUNE 7, 2021

Traditional retailers across the country have been playing catch-up for decades, trying to meet the changing needs of the consumer. This vast migration of consumers from brick-and-mortar stores to the digital marketplace began at least as early as Amazon opening its doors. As consumers, we are accustomed to instant results.

Fulfillment 311

Fulfillment Point of Sale Consumer Shopping 311

Retail TouchPoints

DECEMBER 13, 2022

After two years of pandemic-driven online shopping, many consumers are stepping back out into the world and into physical stores. Now, instead of one or the other, consumers are using both offline and online channels seamlessly within the same buying journey.

Advertising 278

Advertising Telecommunications Location Kiosk 278

Retail TouchPoints

NOVEMBER 3, 2021

Buzek forecasts very strong growth for these solutions during the next two years, with self-checkout rising 178% , contactless payment climbing 190% and payment via consumers’ mobile devices increasing 300%. We’re forecasting 700% growth over the next two years for these second locations with dedicated inventory.”.

Payment Services 363

Payment Services Checkout Fulfillment Kiosk 363

Retail TouchPoints

JANUARY 11, 2021

The ONE RETAIL strategy helped M.Video increase total online sales by 141.2% year-on-year through September 2020, boosting ecommerce’s share of its total sales from 33% in 2019 to 59% during this period. Q3 2020 net sales for all channels climbed 25.3% year-on-year. over the previous month,” said Sokolova.

Payment Services 301

Payment Services Location Fulfillment Customer Experience 301

Retail TouchPoints

JULY 17, 2023

The virtual try-on experience is now available at Dufry locations in London’s Heathrow and Stansted airports as well as airports in Manchester, UK and Barcelona, Spain. billion passengers annually across its 5,500 outlets located in 1,200 airports, motorways, cruise lines, seaports and railway stations around the world. “We ”

Point of Sale 245

Point of Sale Location Shopping Planning 245

Retail TouchPoints

AUGUST 18, 2022

But now, as BNPL offerings — and consumers’ understanding of them — mature, the explosive growth of the last two years is slowing. With inflation and interest rates on the rise, a more nuanced approach to BNPL is emerging, and experts say that’s a good thing for both consumers and retailers. In fact, 50% of U.S

Merchant Services 278

Merchant Services Payment Services Consumer Point of Sale 278

Retail TouchPoints

OCTOBER 11, 2022

The store is quite busy, so you flag down a salesperson and they help you check out from a mobile point-of-sale (POS) system. Mobile devices and innovative retail applications will continue to be introduced as consumers clamor for unique omnichannel shopping experiences that speed up time to checkout.

Payment Services 278

Payment Services Checkout Point of Sale Management 278

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. That’s only going to further accelerate the expectations of consumers and technology adoption within retail environments. Are consumers returning products less often?

Loss Prevention 323

Loss Prevention Visual Merchandising Sporting Goods Store Operations 323

Retail TouchPoints

SEPTEMBER 11, 2023

According to the Forrester survey , 55% of brands say winning foot traffic will be a top challenge, while a McKinsey report found that more consumers switched brands in 2022 compared to the previous two years. Reducing reliance on the internet is necessary for events held in remote areas or stores in rural locations.

Point of Sale 264

Point of Sale Customer Experience Shopping Location 264

Retail TouchPoints

FEBRUARY 15, 2021

Even the best business plans expect some bumps along the road: financial insecurity among consumers, supply chain complications, a shortage of labor or reduced in-store traffic. Although competition in the market will shift, physical store locations will remain a cornerstone of retail operations. Emerging Consumer Trends.

Fulfillment 279

Fulfillment Checkout Store Layout Consumer 279

Retail TouchPoints

JULY 7, 2022

In moving many of its operations to the cloud, the company will also be able to continue to scale its offerings to keep up with the fast-changing needs of today’s consumers.

Shopping 278

Shopping Returns Location Point of Sale 278

Retail TouchPoints

AUGUST 21, 2024

Consumers are changing how they shop and who they shop with, and now brands are taking notice. To begin, the layout of the store must adhere to a new set of guidelines, ensuring that the spaces between fixtures, the area in front of the point of sale and the changing rooms are more compact and optimized for solo shoppers.

Shopping 279

Shopping Kiosk Fulfillment Consumer 279

Retail Focus

NOVEMBER 27, 2024

Eliminating the Hunt for Tools Searching for misplaced tools can consume valuable time. Example: In an automotive workshop, technicians can quickly locate wrenches, screwdrivers, and sockets, allowing them to complete tasks faster. Benefit: This streamlined process is particularly useful in assembly lines or quality control stations.

Accounting 130

Accounting Point of Sale Location Returns 130

Retail TouchPoints

MARCH 30, 2023

The virtues of composable commerce and the emerging possibilities of generative AI were key themes of this year’s Connected Consumer Series , Resilient Retail: How Efficient, Effective and Engaging CX is Fueling Growth. This misunderstanding of pain points (and how to relieve them) applies at multiple points in the shopper journey.

Point of Sale 298

Point of Sale Checkout Consumer Promotions 298