Retail TouchPoints

OCTOBER 2, 2024

reflecting a significant shift in consumer preferences and vehicle technology. These stores must expand their product assortment, improve inventory management and optimize supply chain operations almost overnight. As of January 2024, plug-in EVs accounted for nearly 10% of all passenger vehicle sales in the U.S.,

Inventory Management 273

Inventory Management Management Customer Experience Accounting 273

Retail TouchPoints

APRIL 4, 2025

Finally, many retailers operate in a siloed manner. When inventory management, marketing, supply chain and in-store operations dont speak the same language and rely on separate data streams and objectives, theres a loss of agility. Disconnected teams mean fragmented decision-making.

Management 147

Management Customer Experience Inventory Management Store Operations 147

Retail TouchPoints

MAY 21, 2024

The retail landscape is transforming, driven by rapid technological advancements and changing consumer behaviors. In this dynamic environment, making informed, data-driven decisions has become a cornerstone of competitive advantage and operational success.

Inventory Management 264

Inventory Management Payment Services Store Layout Promotions 264

Theatro

MAY 9, 2024

Leveraging its advanced algorithms and neural networks, Generative AI can empower store associates with real-time information, personalized product knowledge, and streamlined workflows, ultimately elevating the in-store shopping experience.

Store Operations 95

Store Operations Inventory Management Customer Experience Management 95

Retail TouchPoints

SEPTEMBER 19, 2023

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

Store Operations 278

Store Operations Shipping Fulfillment Store Layout 278

Retail TouchPoints

SEPTEMBER 13, 2024

Starting in the late 1980s with the introduction of self-checkout kiosks and progressing to today’s smart RFID tags and even fully automated storefronts, retail leaders have slowly but surely embraced digital in-store enhancements. From a consumer perspective, connected in-store capabilities offer tailored experiences.

Payment Services 287

Payment Services Checkout Inventory Management Kiosk 287

Retail TouchPoints

AUGUST 5, 2024

In fact, the 2023 Retail TouchPoints Store Operations Survey found that among the 82% of respondents who have armed associates with mobile devices, 59% saw improved employee productivity while 50% saw improved cross-sells and upsells. It also sends a message to The Paper Store’s current and future customers.

Inventory Management 264

Inventory Management Point of Sale Promotions Jewelry 264

Retail TouchPoints

JULY 12, 2023

Then, last year, in-store sales grew faster than online sales, while ecommerce stocks took a big hit. Retailers cited rising costs, declining consumer spending and supply chain volatility as their top concerns. Those same cameras and sensors also are at the heart of the grab-and-go checkout system featured in Amazon Go stores.

Payment Services 246

Payment Services Inventory Management Checkout Loss Prevention 246

Inside Retail

NOVEMBER 27, 2023

This is not just a transient trend but a robust response to the changing consumer, who now craves the tactile satisfaction of in-store shopping along with the personalisation and convenience of online commerce. Today’s consumers might browse products online and then feel, try and buy them in physical stores.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

Retail TouchPoints

JULY 29, 2020

While the name Burton is almost synonymous with the snowboards the company began making in 1977, Burton has diversified over the years into new categories — including surfboards, apparel, goggles/optics and other sports gear — as well as expanding beyond manufacturing into direct-to-consumer (DTC) retail, both physical and digital.

Planning 317

Planning Wholesale Customer Experience Store Operations 317

Retail TouchPoints

JULY 15, 2022

Over a four-week period, Build-A-Bear turned its store locations into micro-fulfillment centers so it could maintain store operations, keep associates working and create a bright spot for consumers navigating uncertainty and stress. We love the feedback that says ‘Hey, I was able to do this.

Fulfillment 306

Fulfillment Shipping Inventory Management Location 306

Retail TouchPoints

JULY 17, 2023

Inventory management. With innovative inventory tools, retailers can always be sure the necessary goods are in stock in a particular store. Such RFID data is critical when goods are stolen to be resold and also gives valuable insights into which stores require more attention in terms of security. Self-checkout.

Payment Services 246

Payment Services Checkout Inventory Management Customer Experience 246

Retail TouchPoints

NOVEMBER 19, 2021

When the first department store opened more than 100 years ago, the goal was to offer a multitude of specialty goods to a large number of people. Today, online stores serve that same purpose, but brick-and-mortar retail remains a powerful mechanism for both buyers and sellers.

Fulfillment 305

Fulfillment Jewelry Consumer Inventory Management 305

Retail TouchPoints

MAY 3, 2023

The retail industry is undergoing an unprecedented wave of change as global issues have affected retailer supply chains, the labor market and consumer behaviors. Sustainability has come to the fore as consumers become more conscious of how their purchases are impacting their local communities and the environment.

Visual Merchandising 278

Visual Merchandising Consumer Inventory Management Customer Experience 278

Retail TouchPoints

JANUARY 11, 2024

The Foodservice Innovation Zone will reflect the increased roles for technology in a field that’s embracing new formats and venues to satisfy consumers’ hunger and thirst.

ATS 275

ATS Wholesale Inventory Management Fashion 275

Retail TouchPoints

MAY 11, 2023

I see three areas that retailers, using the right technology, can tap for growth, protection and efficiency gains: OPPORTUNITY #1: Bringing consumers to the metaverse and giving them memorable “phygital” buyer journeys. To do so, they’ll need seamless and instant access to information in-store, on the road or in their living room.

Kiosk 267

Kiosk Consumer Inventory Management Customer Experience 267

Retail TouchPoints

AUGUST 29, 2024

What’s old is new again, but this time around the focus is squarely on the value proposition for stores and consumers instead of the distribution centre (DC). Simply put, the costs of readers have come down substantially, and the benefits for stores are even larger than before. Let’s start with the costs.

Customer Experience 297

Customer Experience Shipping Inventory Management Management 297

Retail TouchPoints

OCTOBER 3, 2023

Checking inventory in a local store but not placing an order? I like to sort these reasons into two categories – those driven by a desire to provide customer service and convenience, and those driven primarily by the retailer’s desire to monetize their owned inventory as fully and profitably as possible.

Fulfillment 286

Fulfillment Drop-Shipping Shipping Markdowns 286

Retail TouchPoints

NOVEMBER 18, 2021

Consumer expectations of retailers have been transformed by their experiences buying from Amazon and other innovative retailers that are able to provide fast, efficient omnichannel experiences. Last year, COVID-19 lockdowns that restricted shopping at brick-and-mortar stores sent shoppers online. Holiday shopping season is upon us.

Supply Chain Management 264

Supply Chain Management Fulfillment Shipping Consumer 264

Retail TouchPoints

AUGUST 4, 2023

Consumers are also becoming more exposed to self-checkout options, and they are in turn becoming more normalized and natural. The growing exposure of travelers to self-service options has led to consumers preferring them as they are much more convenient than previous models.

Payment Services 246

Payment Services Kiosk Marketing Inventory Management 246

Retail TouchPoints

JUNE 19, 2023

In our research, consumers reported that between 13% and 22% of their total bill in stores was made up of impulse items, depending on the type of retailer shopped. Our research found that Amazon Prime members are not habitual impulse buyers when online shopping — yet they turn to impulse buying when they make trips to physical stores.

Inventory Management 276

Inventory Management Department Stores Consumer Shopping 276

Retail TouchPoints

DECEMBER 12, 2023

Keeping in mind as well the need to optimize their supply chain fulfillment to meet consumer delivery expectations while managing parcel carrier costs? Where can AI and data-driven pricing solutions help reshape a retailer’s outmoded pricing structure and deliver pricing that fits today’s consumer?

Markdowns 278

Markdowns Retailing Pricing Promotions Fulfillment 278

Retail TouchPoints

FEBRUARY 12, 2021

According to the researchers at the Auburn University RFID Lab, a typical brick-and-mortar retailer without RFID has about 60% SKU-level accuracy, which is simply not acceptable anymore to keep up with consumer demands for speedy fulfillment and a wide product selection. RFID can raise inventory visibility up to 99%.

Fulfillment 286

Fulfillment Markdowns Inventory Management Customer Experience 286

Retail TouchPoints

FEBRUARY 21, 2023

Circle K , and AutoZone are already using 5G to connect their stores. Omnichannel solutions that leverage intelligent displays, QR codes and consumer profiles can provide extreme personalization. 5G can reduce wasted time and prevent inventory shrinkage, providing retailers with cost savings. Tractor Supply Co.

Sporting Goods 264

Sporting Goods Payment Services Point of Sale Shrinkage 264

Retail TouchPoints

FEBRUARY 27, 2024

The Evolving Threat Landscape Retailers increasingly rely on digital platforms for sales, inventory management and customer engagement. A cyberattack that compromises customer personal information can diminish the trust consumers place in a brand. She has worked with several global companies focusing on risk management strategy.

Payment Services 278

Payment Services Wholesale Store Layout Inventory Management 278

I Vend

APRIL 2, 2025

So the very first thing to check out when youre exploring the use of retail management software is how well it does the basics enabling customers to pay for their goods. Yes, of course retail software is about more than just POS, but POS is the very heart of a retail stores operations, so it must be fast, reliable and rich in function.

Management 52

Management Payment Services Inventory Management Point of Sale 52

Retail TouchPoints

JULY 28, 2020

In fact, recent research from McKinsey finds consumers indicating they will adopt long-term behavioral changes beyond COVID-19. Consumers have had their options severely limited — and the idea of returning to typical social behavior like retail shopping is now fraught with risk. Indeed, lockdown trained us all to do so.

Fulfillment 256

Fulfillment Inventory Management Payment Services Consumer 256

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. New Look Stores. Retailers are also now tasked with turning temporary store hacks into longer-term standards.

Retail Trends 111

Retail Trends Consumer Payment Services Fulfillment 111

Wiser

DECEMBER 4, 2023

The Role of Retail Partners Retail partners serve as vital extensions of a brand manufacturer’s business, significantly amplifying its reach and exposure to consumers. They provide access to a broader customer base and facilitate entry into new markets, crucial for scaling operations.

Inventory Management 146

Inventory Management Promotions Visual Merchandising Management 146

Retail TouchPoints

FEBRUARY 7, 2024

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management. PVH x RetailNext and MarketDial PVH Corp.

Point of Sale 287

Point of Sale Promotions Inventory Management Grocer 287

RETAIL MANAGEMENT SOFTWARE

JULY 29, 2024

The retail landscape is evolving rapidly, driven by technological advancements and shifting consumer behaviors. Top retail brands are increasingly investing in in-store technology to stay competitive and meet the demands of today’s savvy shoppers. Enhance Visibility: Retailers need to identify areas requiring more visibility.

Inventory Management 111

Inventory Management Shrinkage Promotions Store Operations 111

Retail Gazette

SEPTEMBER 29, 2023

Retailers would benefit from more technology to help improve inventory management processes, labour scheduling, and general store operations, and artificial intelligence (AI) could be deployed for each of those needs, as well as being used for trend spotting that can aid wider business planning.

Inventory Management 109

Inventory Management Management Store Operations Consumer 109

Wiser

OCTOBER 10, 2024

While Buy Online, Pick Up In-Store (BOPIS) has been around for some time, it has seen significant growth in recent years due to shifting consumer behaviors and the increased demand for omnichannel experiences. Traditionally, physical stores maintain inventory levels based on walk-in customer demand.

Inventory Management 78

Inventory Management Management Consumer Promotions 78

Inside Retail

SEPTEMBER 15, 2021

The Covid pandemic has changed the way consumers shop and interact with brands. With the retail environment across Asia changing so fast, retailers and consumer-product manufacturers are facing difficulties in predicting shopper behaviour – more so at the shelves – hence missing the opportunity to maximise revenue potential.

Inventory Management 130

Inventory Management Promotions Consumer Planning 130

I Vend

SEPTEMBER 14, 2023

We’ve looked at the importance of a customer-centric approach, data-based decisions, omnichannel, supply chain management and your team. Optimising store operations – When it comes to store operations, one of the things that all successful retailers have in common is optimised processes and efficiency.

Payment Services 105

Payment Services Supply Chain Management Store Operations Point of Sale 105

Independent Retailer

JULY 29, 2022

RFID technology allows retailers to gain a greater view of their on-hand inventory with 93-99 percent inventory accuracy by scanning hundreds of items within seconds. Interactive fitting rooms increase consumer engagement by providing outfit and accessory suggestions, size availability, and color options. by Dean Frew.

Customer Experience 98

Customer Experience Shrinkage Checkout Inventory Management 98

Wiser

JULY 31, 2023

A planogram is a visual diagram that details where every product on a retail store shelf should be placed. It’s a strategic roadmap for retailers, guiding them on how to arrange products in a way that boosts consumer engagement and ultimately leads to increased sales. Its main aim is to maximize sales and minimize wasted space.

Store Layout 145

Store Layout Promotions Customer Experience Inventory Management 145