Retail Focus

MARCH 7, 2025

The e-commerce industry has experienced rapid growth and transformation in recent years, driven by technological advancements, changing consumer preferences, and global market shifts. With smartphones and tablets becoming integral parts of daily life, consumers are increasingly shopping on the go.

Social Commerce 130

Social Commerce Payment Services Inventory Management Consumer 130

Inside Retail

NOVEMBER 14, 2024

Research shows that a lousy customer experience will deter 76 per cent of customers from returning to shop on your platform. They trust your business to fulfil their purchases on time and in full – and for returns to be convenient. So, it is critical to optimise service and customer experience online.

Fulfillment 130

Fulfillment Returns Customer Experience Management 130

I Vend

FEBRUARY 6, 2023

‘Out of stock’ – a phrase that no retailer wants to utter, and no consumer wants to hear. Not being able to buy what they want frustrates consumers, who are demanding that retailers are ‘never out of stock *. This lack of inventory costs retailers an estimated up to 8% of revenue in lost sales.

Inventory Management 98

Inventory Management Management Shrinkage Returns 98

Retail Focus

MARCH 13, 2025

As contactless and frictionless payment solutions continue to evolve, they are not only transforming the shopping experience but also shaping the future of seamless transactions, offering greater convenience, efficiency, and flexibility for consumers across both retail and online platforms.

Payment Services 130

Payment Services Checkout Inventory Management Kiosk 130

Retail TouchPoints

NOVEMBER 22, 2022

The NYC-headquartered Fillogic will support the retailer through ecommerce and store-based fulfillment, reverse logistics and returns, forward-staging of inventory and final-mile delivery. The space will allow the retailer to stage inventory, satisfy merchandise pickup and delivery and fulfill store-based and ecommerce orders.

Fulfillment 288

Fulfillment Payment Services Inventory Management Department Stores 288

RETAIL MANAGEMENT SOFTWARE

MARCH 11, 2022

Do you know how to manage your inventory as effectively as possible? What are the inventory management best practices? If you can’t answer these questions, it’s time to reconsider how you manage your inventory. These items need to be replaced and either returned to the vendor or donated.

Inventory Management 111

Inventory Management Management Inventory Turnover Drop-Shipping 111

Retail TouchPoints

JANUARY 30, 2025

From 2018 to 2022, companies that embraced digital leadership saw average annual shareholder returns of 8.1% , compared to 4.9% As AI continues to prove its worth in critical areas like inventory management and security, the pressure to adopt these technologies also is mounting.

Customer Experience 256

Customer Experience Inventory Management Marketing Returns 256

Retail TouchPoints

OCTOBER 4, 2024

It’s understandable that retailers are frustrated by persistently high product return rates, especially for ecommerce purchases ( 15.4% sell it on a marketplace versus reintroducing it into regular inventory). sell it on a marketplace versus reintroducing it into regular inventory). Make return policies crystal clear.

Returns 263

Returns Inventory Management Consumer Management 263

Independent Retailer

DECEMBER 23, 2022

consumers have been pulling back on clothing and durable goods as soaring inflation raises the cost of food and basic items. Wholesale inventory bloat, combined with a softening demand in the economy, is taking its toll on cash flow and earnings at retailers. . Donate Excess Inventory. Liquidate Excess Inventory.

Inventory Management 98

Inventory Management Wholesale Management Markdowns 98

Retail TouchPoints

AUGUST 17, 2022

Consumers are clear on expectations from ecommerce businesses. 76% of consumers say convenience is a key priority when selecting a retailer, so an automated inventory management process is a critical component of any growing ecommerce business’ success. of online purchases were returned — up from 18.1%

Payment Services 363

Payment Services Advertising Returns Checkout 363

Independent Retailer

AUGUST 1, 2022

Next-generation analytical and planning tools interpret vast volumes of data so that retailers can predict and react to disruptions before they affect inventory levels. According to the Adobe Digital Economy Index , consumers now spend an average of $6.7 Common Inventory Management Headaches. by Paula Biste.

Inventory Management 96

Inventory Management Management Inventory Turnover Supply Chain Management 96

Retail TouchPoints

JANUARY 30, 2023

As such, the store itself features a “completely reimagined” layout and inventory management system developed to enable “accurate and affordable grocery pickup in minutes.” Consumers purchase groceries through the Addie’s app or website and then choose a pickup window. of all U.S.

Grocer 312

Grocer Planning Supermarket Inventory Management 312

Retail TouchPoints

OCTOBER 6, 2023

To succeed in the holiday peak season and ensure seamless fulfillment, deliveries, and returns, it’s essential for these partners to monitor key metrics, analyze operational data and maintain communication. 4: Return rates. Returns are an inevitable part of retail. Consider the following six metrics as North Star indicators.

Fulfillment 310

Fulfillment Returns Shipping Promotions 310

Retail TouchPoints

SEPTEMBER 13, 2024

This is arguably in no small part driven by consumers’ desire for enhanced personalization and convenience , as well as their growing digital prowess as technology becomes increasingly embedded in their daily lives. From a consumer perspective, connected in-store capabilities offer tailored experiences.

Payment Services 287

Payment Services Checkout Inventory Management Kiosk 287

Retail TouchPoints

JANUARY 13, 2023

A better bottom line can be achieved by minimizing returns, leveraging user-generated content (UGC) and implementing smart forecasting solutions. In periods of soaring inflation, consumers look to buy products they truly need. As consumers decrease their spending, purchasing pre-loved items will become a more popular consumer action.

Returns 289

Returns Consumer Inventory Management Customer Experience 289

Retail TouchPoints

JULY 12, 2021

It’s no secret that technology has radically changed buying behaviors for nearly every consumer out there, making the migration to ecommerce critical for retailers that want to remain relevant and competitive in today’s economy. New Solutions for Ecommerce Fulfillment (and Returns).

Merchant Services 279

Merchant Services Fulfillment Shipping Inventory Management 279

Retail TouchPoints

AUGUST 27, 2021

Nearly any store-within-a-store model will mandate a store-wide shift in inventory management to make way for new products and increased storage from the partner brand. New inventory management offerings can help retailers deal with the added complexity of nested store inventory using end-to-end monitoring tools.

Inventory Management 279

Inventory Management Department Stores Management Shopping 279

Retail Focus

FEBRUARY 24, 2022

Nearly half of retailers think they will see the end of widespread supply chain delays and disruption this year, with movement of goods returning to levels of normality seen before COVID and Brexit. The post Supply chain confidence returning for retailers appeared first on Retail Focus - Retail Design.

Returns 130

Returns Inventory Management Shipping Management 130

Retail TouchPoints

MAY 10, 2024

Getting and managing the right information for your product catalogs is a time-consuming task, and you aren’t 100% sure your data meets the quality standards necessary to keep each sale from becoming a return: accurate, complete and up-to-date. What to Look for in a Data Management Hub A user-friendly interface.

Management 290

Management Inventory Management Returns Fulfillment 290

Inside Retail

JUNE 27, 2024

Digital commerce has become increasingly complex, with endlessly diverse customer journeys and pressure on brands to meet rising consumer expectations. Retailers are grappling with ever-multiplying channels, and managing disparate touchpoints while trying to create a seamless, excellent omnichannel experience.

Inventory Management 260

Inventory Management Fulfillment Store Layout Shipping 260

Retail TouchPoints

OCTOBER 28, 2022

CRM modules can also help you manage customer complaints and returns more efficiently as well as track the success of marketing campaigns, making sure future ones achieve even greater success. Trying to do so manually can be a very time-consuming and error-prone process. This is where business intelligence (BI) comes into play.

Supply Chain Management 278

Supply Chain Management Inventory Management Management Accounting 278

Retail Focus

AUGUST 25, 2024

Consequently, these innovations are transforming the retail scene and deeply impacting how consumers behave. From personalized shopping experiences to seamless omnichannel services, digital tools are setting new expectations among consumers. IoT devices offer instant inventory insights, helping prevent excess stock or shortages.

Consumer 130

Consumer Inventory Management Customer Retention Fashion 130

Retail TouchPoints

JULY 15, 2022

Over a four-week period, Build-A-Bear turned its store locations into micro-fulfillment centers so it could maintain store operations, keep associates working and create a bright spot for consumers navigating uncertainty and stress. We love the feedback that says ‘Hey, I was able to do this.

Fulfillment 306

Fulfillment Shipping Inventory Management Location 306

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. How to Take Consumer Engagement and LTV to New Levels. Listen to the session on demand. Listen to the session on demand.

Consumer 189

Consumer Payment Services Fulfillment Advertising 189

Inside Retail

FEBRUARY 8, 2024

It’s no secret that consumer-facing retail has had a tough year trying to stay price-competitive for customers. Our focus remains on seeking to drive further and sustainable cost efficiencies and inventory management,” he added. While some industry experts are saying that Myer’s optimistic take on its 0.1

Department Stores 264

Department Stores Inventory Management Planning Returns 264

Inside Retail

JANUARY 27, 2025

Untether retail media Retail media is clearly a high-margin revenue opportunity for retailers, one that allows brands to leverage retailers first-party data and reach consumers closer to the point of purchase. Coresight estimates that the US retail media market will reach $67.8 billion in 2025, ultimately growing to $106.4

Shipping 130

Shipping Consumer Inventory Management Returns 130

Retail TouchPoints

AUGUST 5, 2024

We’re talking to a consumer that will drive the next 10 years of our business, so at the least they would expect mobile technology [in our stores],” said Hewitt. For example, if a customer does a product return at the register, and then [the product] gets reintroduced into inventory — all those steps are built into the process now.

Inventory Management 264

Inventory Management Point of Sale Promotions Jewelry 264

Inside Retail

APRIL 17, 2023

She believes that the inefficiencies that have existed such as a lack of representation, poor fit and high returns have been amplified by the shift to online shopping which was accelerated by Covid, fast fashion and an increasingly global world. There’s a huge amount of waste due to a mismatch of supply and demand, and poor fit.

Fashion 245

Fashion Fast Fashion Returns Inventory Management 245

Inside Retail

FEBRUARY 17, 2025

The themes on display are often indicative of the global trends affecting consumers and retail. In the past year or so, KPMG has published global research papers that add further insights to the big trends affecting retail models and consumer behaviour. What do consumers think and how are retailers using it? trillion in 2030.

Payment Services 130

Payment Services Social Commerce Department Stores Consumer 130

Retail TouchPoints

JANUARY 6, 2021

The combination of access to many millions of potential customers and the warehousing, fulfillment and returns services bundled under FBA is a powerful one, according to Elder. But the real issue here is around customer acquisition, and consumers have massive trust with Amazon.

Fulfillment 290

Fulfillment Shipping Inventory Management Returns 290

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 28, 2025

Consumers expect quick deliveries and seamless experiences, whether shopping online or in-store. Stats: According to NRF, 82% of consumers expect same-day delivery options, making fulfillment a critical component of the customer experience in 2025. Here are five critical retail technology trends that will drive innovation in 2025: 1.

Inventory Management 52

Inventory Management Payment Services Fulfillment Customer Experience 52

Inside Retail

FEBRUARY 25, 2024

AI has huge potential in the consumer and retail sector, with its ability to drive better business outcomes, including in customer experience, commercial effectiveness, operational efficiency, and cost optimisation. So, while many in leadership are keen, there isn’t much impetus to adopt the technology yet.

Inventory Management 246

Inventory Management Management Consumer Planning 246

Inside Retail

SEPTEMBER 27, 2022

“It’s really easy to optimise online marketing for conversion, but when most of your new customers are coming in store it requires a lot more internal discussion and bravery around not being so focused on getting an immediate return on investment on your advertising.”. For us, it’s about figuring out what the consumer is looking for.

Payment Services 320

Payment Services Fulfillment Advertising Inventory Management 320

Retail TouchPoints

FEBRUARY 20, 2023

Actionable data can also help retailers with inventory management across all locations. If the customer needs more information or help, these systems are particularly good at alerting retail managers to know quickly that a customer service action is needed. Tyler Wells is the North American Sales Manager for MicroTouch.

Advertising 246

Advertising Sporting Goods Returns Inventory Management 246

Inside Retail

NOVEMBER 27, 2023

This is not just a transient trend but a robust response to the changing consumer, who now craves the tactile satisfaction of in-store shopping along with the personalisation and convenience of online commerce. Today’s consumers might browse products online and then feel, try and buy them in physical stores.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). The return to offices and social events is inspiring consumers to level up their wardrobes and focus more on apparel and footwear.

Merchant Services 287

Merchant Services Payment Services Promotions Location 287

Retail TouchPoints

FEBRUARY 12, 2021

Early adopters have proven that the technology can provide a significant return on investment. RFID can raise inventory visibility up to 99%. Additionally, it boosts sales margins and expedites returns and exchanges, making it a valuable tool for profitably improving the consumer experience.

Fulfillment 286

Fulfillment Markdowns Inventory Management Customer Experience 286