Retail TouchPoints

OCTOBER 14, 2021

Retailers and consumers alike are bracing for a holiday season much like the last — masks look set to remain a top stocking-stuffer; “supply chain” has a become a daily topic in mainstream media; and parents are gearing up for tears with the top toys of the year already predicted to go out of stock. Early Birds Get the Products.

Marketing 299

Marketing Promotions Consumer Customer Experience 299

RETAIL MANAGEMENT SOFTWARE

MARCH 11, 2022

Do you know how to manage your inventory as effectively as possible? What are the inventory management best practices? If you can’t answer these questions, it’s time to reconsider how you manage your inventory. Do you have enough stock on hand?

Inventory Management 92

Inventory Management Management Inventory Turnover Drop-Shipping 92

Independent Retailer

DECEMBER 23, 2022

consumers have been pulling back on clothing and durable goods as soaring inflation raises the cost of food and basic items. Wholesale inventory bloat, combined with a softening demand in the economy, is taking its toll on cash flow and earnings at retailers. . Offer Promotions & Product Markdowns. Donate Excess Inventory.

Inventory Management 81

Inventory Management Wholesale Management Markdowns 81

Retail TouchPoints

AUGUST 27, 2021

Facing the complex task of data analysis, artificial intelligence can help retailers determine customer promotions of interest and potential customer churn. Nearly any store-within-a-store model will mandate a store-wide shift in inventory management to make way for new products and increased storage from the partner brand.

Inventory Management 279

Inventory Management Department Stores Management Shopping 279

Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). McNamara spotlighted a surge in promotional activities in July 2022 that marked the official kickoff of the back-to-school season.

Merchant Services 287

Merchant Services Payment Services Promotions Location 287

Retail TouchPoints

OCTOBER 6, 2023

Accurate demand forecasting is the bedrock of efficient inventory management — a vital logistics function that should be operating at peak performance levels during the holiday shopping season when consumers expect the inventory they want to be available. 2: Order cycle time.

Fulfillment 310

Fulfillment Returns Shipping Promotions 310

Retail TouchPoints

MARCH 29, 2021

Ecommerce first promised consumers convenience, but in the last decade it has also brought increasing value to market by combining its transactional data with shopper journey data — offering manufacturers near-real-time metrics on campaign performance. The collection, preparation and use of data in retail is a “core business.” Tomorrow?

Advertising 299

Advertising Inventory Management Promotions Marketing 299

Retail TouchPoints

DECEMBER 12, 2023

In this kind of shopping environment, how should retailers align their promotions and markdowns for the greatest impact? Keeping in mind as well the need to optimize their supply chain fulfillment to meet consumer delivery expectations while managing parcel carrier costs?

Markdowns 278

Markdowns Retailing Pricing Promotions Fulfillment 278

Retail TouchPoints

DECEMBER 25, 2023

Consumers today expect a better in-store shopping experience from brick-and-mortar retailers, and retailers that can give it to them will continue to thrive even in the face of ever-increasing convenience from online competitors. Better inventory management means better business operations, period. Costco grew revenue by 6.7%

Customer Experience 282

Customer Experience Dead-Stock Store Layout Point of Sale 282

Retail TouchPoints

JUNE 26, 2023

Get ready, get excited, retailers and customers alike, the 2D barcode, a compact square label with splotches and spaces that encode up to 350X more data than a traditional UPC (4,000 characters) will have a significant impact on managing the business and delivering better customer experiences. Who doesn’t want that?

Merchant Services 279

Merchant Services Inventory Management Grocer Customer Experience 279

Retail TouchPoints

SEPTEMBER 22, 2022

It’s really the tale of two years ,” said Matt Kramer, National Sector Leader, Consumer and Retail for KPMG US. We were still in the pandemic, and I don’t think consumers really knew how long it was going to last, and that created uncertainty during the holiday period.

Promotions 246

Promotions Fulfillment Inventory Management Drop-Shipping 246

Retail TouchPoints

NOVEMBER 17, 2023

In manufacturing, product substitution can be a valuable tool for optimizing inventory management. Market conditions are dynamic, and consumer preferences change — retailers and manufacturers need to adapt to these factors quickly.

Customer Experience 264

Customer Experience Inventory Management Fulfillment Inventory Turnover 264

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. How to Take Consumer Engagement and LTV to New Levels. Listen to the session on demand. Listen to the session on demand.

Consumer 187

Consumer Payment Services Fulfillment Advertising 187

Inside Retail

FEBRUARY 8, 2024

It’s no secret that consumer-facing retail has had a tough year trying to stay price-competitive for customers. Like many retailers, we have had to contend with inflationary pressures and greater promotional cadence, which has had an impact on profits,” said King.

Department Stores 264

Department Stores Inventory Management Planning Returns 264

Retail TouchPoints

MARCH 31, 2021

Nowhere is that more true than the retail market, which has seen a fundamental shift among consumers in the wake of the pandemic. The pandemic has transformed how consumers behave by accelerating their embrace of digital commerce, and the changes are likely to prove permanent, according to businesses studying and adapting to the changes.

Consumer 317

Consumer Inventory Management Boutique Management 317

Retail TouchPoints

MAY 17, 2024

However, with consumer sentiment low and economic concerns still front of mind, this approach could backfire. With the constant pressure on revenue and profitability, retailers need to rethink their returns strategies to protect their margins while providing a frictionless experience for consumers. Inventory optimization.

Returns 278

Returns Fulfillment Inventory Management Apparel 278

Inside Retail

NOVEMBER 27, 2023

This is not just a transient trend but a robust response to the changing consumer, who now craves the tactile satisfaction of in-store shopping along with the personalisation and convenience of online commerce. Today’s consumers might browse products online and then feel, try and buy them in physical stores.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

Inside Retail

MARCH 21, 2024

This year, while consumers are still struggling to adapt to higher prices for staple goods and services, they are still spending on discretionary items creating a retail market where brands compete fiercely for their share of the consumer’s paycheque.

Consumer 130

Consumer Dead-Stock Finance Inventory Management 130

Retail TouchPoints

JULY 17, 2023

Inventory management. With innovative inventory tools, retailers can always be sure the necessary goods are in stock in a particular store. Smart merchandising helped GetGo improve the consumer experience and increase sales. Self-checkout.

Payment Services 246

Payment Services Checkout Inventory Management Customer Experience 246

Retail TouchPoints

JULY 14, 2021

The extreme, rapid shifts in consumer behavior during the pandemic reaffirmed several underlying issues with retailer and CPG brand collaboration. But now, as many retailers and brands strive to understand and respond to ever-changing consumer needs, there is a prime opportunity to make improvements. Cleaning products.

Inventory Management 264

Inventory Management Grocer Consumer Planning 264

Retail TouchPoints

AUGUST 17, 2021

Online retailers are using AI to create intent-based promotions. Computer vision can track products that consumers remove from the shelves and place in their cart. AI has a lot to offer grocery stores, especially in inventory management. AI tools reduce the lost inventory in one of two ways.

Checkout 306

Checkout Payment Services Customer Experience Inventory Management 306

Retail TouchPoints

MAY 15, 2023

Consumers are enjoying the benefits of a hands-free, voice-activated application to help cook a recipe or shop online. Secondly, brands are lagging vis-à-vis serving “conversational consumers.” Brands must anticipate prompts from consumers and respond in various ways, which are then coded in on the back end.

Marketing 263

Marketing Inventory Management Consumer Shopping 263

Retail TouchPoints

MAY 30, 2023

In 2022, a National Retail Federation/Prosper Insights and Analytics survey indicated that 56% of consumers had started their BTS shopping by early July, with 81% planning to shop sales the week of July 11. But generally speaking, consumer sentiment is still quite positive — we need to see if that holds up over the summer.

Shopping 294

Shopping Consumer Planning Inventory Management 294

Retail TouchPoints

NOVEMBER 18, 2021

Consumer expectations of retailers have been transformed by their experiences buying from Amazon and other innovative retailers that are able to provide fast, efficient omnichannel experiences. In tandem, consumer expectations have grown. Consumers expect immediate gratification. Holiday shopping season is upon us.

Supply Chain Management 264

Supply Chain Management Fulfillment Shipping Inventory Management 264

Retail TouchPoints

SEPTEMBER 7, 2022

Simultaneously, consumer demand for new connected devices — such as cellphones and tablets, smart systems, and connected wearables and hearables — has never been higher. Added to that, even on a single device and rate plan sale, the retailer might be tracking upwards of five different subsidy types, depending on promotions at that time.

Kiosk 264

Kiosk Inventory Management Management Accounting 264

Retail TouchPoints

JUNE 2, 2023

Valentine’s Day saw consumers projected to spend an average of $16 on chocolates and candy — up from under $9 per person in 2010 — while Halloween candy sales reached a record $3.1 This further complicates how consumers can sustainably dispose of candy wrappers and packaged products. billion on Easter candy alone. billion in 2022.

Shipping 296

Shipping Inventory Management Consumer Management 296

Inside Retail

SEPTEMBER 4, 2023

The barcode was initially developed to improve the checkout experience and inventory management in the grocery sector and it is now used in almost every industry and sector. The barcode has also been instrumental in promoting sustainability in the supply chain. Without it, the modern global supply chain would be unimaginable.

Checkout 246

Checkout Inventory Management Promotions Point of Sale 246

Retail TouchPoints

JANUARY 12, 2022

To account for this rapidly evolving environment, savvy convenience retailers have focused on closing the gap between what consumers expect and what retailers can deliver. The same report found that nearly 70% of consumers are willing to change brands if they have a negative customer service experience. Focus on service.

Payment Services 277

Payment Services Wholesale Inventory Management Consumer 277

Inside Retail

JANUARY 3, 2023

At Amazon, algorithms are used to track consumer behaviour and adapt product recommendations based on a wide range of factors. Retail workers have access to information about products, promotions, and pricing instantly. As we know, the retail industry is under pressure as consumers shift their spending to online retailers.

Payment Services 290

Payment Services Shopping Checkout Kiosk 290

Inside Retail

FEBRUARY 18, 2024

That can come in the form of special offers, co-buy promotions or rewards for loyalty. Retail has always needed to adapt to the evolving needs of consumers. While value is of increasing importance, it’s also becoming apparent that consumers expect retail to deliver access to great products at great prices.

Customer Experience 263

Customer Experience Inventory Management Consumer Promotions 263

Inside Retail

AUGUST 10, 2022

Unlike the early years of e-commerce, today’s environment requires diversification across an appropriate variety of channels to strengthen visibility; brands must be active where their target consumers are shopping. More customer data from direct interaction with consumers.

Advertising 246

Advertising Fulfillment Shipping Inventory Management 246

Retail TouchPoints

JULY 19, 2023

According to a recent study , price, quality and convenience are still consumers’ top buying criteria for products. This comes despite earlier research finding a shift in consumer attitudes was the driving force behind the push for sustainable packaging in 2020. However, with high inflation costs continuing to be felt across the U.S.,

Inventory Management 246

Inventory Management Shipping Management Consumer 246

Retail TouchPoints

SEPTEMBER 19, 2023

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

Store Operations 278

Store Operations Shipping Fulfillment Store Layout 278

Retail TouchPoints

JANUARY 6, 2021

The beauty is that the seller can capture customers’ personal information and email address, which means they can start doing newsletters and sending promotions about a sale or a new product launch. But the real issue here is around customer acquisition, and consumers have massive trust with Amazon.

Fulfillment 290

Fulfillment Shipping Inventory Management Returns 290

Retail TouchPoints

JANUARY 13, 2023

In periods of soaring inflation, consumers look to buy products they truly need. They ensure consumers are connected with the right products early on, ease the purchase process and lead to higher conversion (CVR). As consumers decrease their spending, purchasing pre-loved items will become a more popular consumer action.

Returns 289

Returns Consumer Inventory Management Customer Experience 289

Inside Retail

FEBRUARY 23, 2023

He observed that younger consumers are becoming more focused on the circular economy, and Levi’s has seen positive feedback from this cohort so far. “To The service is the first of its kind in Singapore, enabling consumers to work with a tailor to customise their favourite denim items.

Inventory Management 246

Inventory Management Apparel Management Consumer 246

Retail TouchPoints

MAY 9, 2023

With AI, retailers can easily generate full-sentence product descriptions when they are creating items in their inventory. A fashion retailer, for example, will want to quickly list its new season’s assortment on its digital channels in order to market and promote these products to customers. What’s Next?

Payment Services 289

Payment Services Inventory Management Marketing Checkout 289