Inside Retail

JULY 25, 2024

In today’s dynamic retail landscape, consumer expectations are evolving rapidly. While transitioning to this new reality can seem overwhelming, partnering with the right payments provider can be the key to facilitating a smooth evolution. For consumers, it offers unparalleled flexibility and convenience.

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Payment Services Inventory Management Customer Experience Consumer 162

Retail TouchPoints

JULY 5, 2024

In today’s digital-first marketplace, consumer expectations for flawless shopping experiences, whether in-store or online, have reached unprecedented heights and are putting pressure on retailers to provide an “always on” business model. Months earlier, it was reported that thousands of Walmart stores in the U.S.

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Payment Services Customer Experience Inventory Management Consumer 278

Retail TouchPoints

AUGUST 17, 2022

On one hand, ecommerce automation saves a ton of time compared to manual ways of executing an operation. On another, it may even enable a nonexistent infeasible process, i.e. a process that’s unthinkable in a manual way but can provide an unprecedented growth opportunity to companies when automated. Incident management. “On

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Payment Services Advertising Returns Checkout 363

Retail TouchPoints

AUGUST 4, 2023

This, combined with workforce shortages, has caused airports to move more toward automation, with self-service check-in kiosks, baggage drops and mini stores. Consumers are also becoming more exposed to self-checkout options, and they are in turn becoming more normalized and natural.

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Retail TouchPoints

JANUARY 12, 2022

decrease from 2019 primarily driven by the decrease in single-site operators. To account for this rapidly evolving environment, savvy convenience retailers have focused on closing the gap between what consumers expect and what retailers can deliver. Focus on service. Contactless payment options are yet another big opportunity.

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Payment Services Wholesale Inventory Management Consumer 277

Retail Focus

MARCH 7, 2025

The e-commerce industry has experienced rapid growth and transformation in recent years, driven by technological advancements, changing consumer preferences, and global market shifts. With smartphones and tablets becoming integral parts of daily life, consumers are increasingly shopping on the go.

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Social Commerce Payment Services Inventory Management Consumer 130

Retail TouchPoints

SEPTEMBER 13, 2024

This is arguably in no small part driven by consumers’ desire for enhanced personalization and convenience , as well as their growing digital prowess as technology becomes increasingly embedded in their daily lives. From a consumer perspective, connected in-store capabilities offer tailored experiences.

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Payment Services Checkout Inventory Management Kiosk 287

Inside Retail

APRIL 8, 2025

In a rush to create a shopping environment that wows customers and entices them to spend, many retailers overlook the payment process’s impact on the overall customer experience. Retailers overlook that the payment experience can be their last memory of the store and influence their decision to return or not.

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Payment Services Customer Experience Inventory Management Consumer 130

Retail TouchPoints

SEPTEMBER 18, 2023

Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon , is celebrating his 10th anniversary with the company this year, and so he kicked off the fourth annual Amazon Accelerate conference for sellers by comparing the differences between the ecommerce platform today and 10 years ago.

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Payment Services Shipping Fulfillment Finance 321

Retail TouchPoints

JANUARY 6, 2023

consumers reported that they experienced a worsening economic situation over the past year, and members of this group said it would take time for their concerns to subside even as economic stressors abate, according to Deloitte’s Global State of the Consumer Tracker. Unfortunately, history isn’t providing retailers with much guidance.

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Payment Services Promotions Consumer Inventory Management 359

M19 Retail

DECEMBER 4, 2024

The Benefits of a Mobile POS for Retail Stores In the fast-evolving retail environment, where customer expectations continue to rise, delivering quick, personalized service is no longer optional; it’s essential for business growth and customer retention.

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Payment Services Checkout Inventory Management Customer Retention 52

Retail Focus

MARCH 29, 2022

Keeping pace with consumer trends and changing behaviours is key to the success of retail operations, particularly when managing the impact of current global events on supply chains to ensure they’re able to consistently meet demand. .

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Consumer Inventory Management Payment Services Returns 211

Retail TouchPoints

MAY 21, 2024

The retail landscape is transforming, driven by rapid technological advancements and changing consumer behaviors. In this dynamic environment, making informed, data-driven decisions has become a cornerstone of competitive advantage and operational success.

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Retail TouchPoints

DECEMBER 13, 2024

The retail industry in particular has largely embraced these 2D barcodes to elevate shopping experiences, using the technology to access everything from contactless payments and product content to price comparisons and personalized promotions. QR can also streamline inventory management and supply chain operations.

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Payment Services Customer Experience Inventory Management Promotions 263

Retail TouchPoints

NOVEMBER 22, 2022

The space will allow the retailer to stage inventory, satisfy merchandise pickup and delivery and fulfill store-based and ecommerce orders. At the time of the filing, Gindi said that the retailer was unable to recover from COVID-19 challenges due to insurers denying payment for approximately $175 million in losses. ”

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Retail Focus

SEPTEMBER 5, 2024

From the use of chatbots to direct customers to the correct department while shopping on their mobile device or computer, through to sophisticated inventory management that helps retailers operate easier, the potential for AI in retail is far-reaching. AI offers a wide range of benefits for retailers.

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Payment Services Checkout Inventory Management Store Layout 162

Retail TouchPoints

JULY 17, 2023

The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations. IoT solutions enable retail stores to monitor and manage their equipment, including HVAC systems and refrigerators. Inventory management.

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Payment Services Checkout Inventory Management Customer Experience 246

Retail TouchPoints

JULY 26, 2021

If you’re a wholesale retailer or brand owner and you haven’t already launched a direct-to-consumer sales channel, you’d better be thinking about it. A tech stack is the ecosystem of hardware and software platforms needed to manage the DTC order fulfillment process from end to end. Customer Relationship Management.

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Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). The return to offices and social events is inspiring consumers to level up their wardrobes and focus more on apparel and footwear.

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Retail Focus

JANUARY 12, 2023

However, to do that, the system needs to be operable 24/7 throughout the entire year. The ultimate benefits that come with all of that include: reduced operating costs, fewer operator errors, increased sales, . Deciding Which Processes to Automate. The old-fashioned way of doing that was always to have staff available.

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Retail TouchPoints

MAY 9, 2023

Recent AI advancements have the power to reshape the way the industry operates. Retailers embracing Generative AI can stay ahead of the curve and compete in this ever-changing competitive landscape — enabling them to lead with a customer-first approach while operating with more efficiency. Providing 24/7 customer service.

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Payment Services Inventory Management Marketing Checkout 289

Retail TouchPoints

JULY 12, 2023

Retailers cited rising costs, declining consumer spending and supply chain volatility as their top concerns. Technology — specifically edge computing — provides the foundation for a better customer experience, real-time inventory management, enhanced security and loss prevention and in-store analytics.

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Payment Services Inventory Management Checkout Loss Prevention 246

I Vend

APRIL 2, 2025

If youre an ambitious mid-sized retailer, youre probably aware of retail management software, and understand that it can be a powerful tool to help you automate and streamline your operations. You know that its more than simply a point of sale, and that it offers a comprehensive platform for managing the entire retail operation.

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Management Payment Services Inventory Management Point of Sale 52

Inside Retail

SEPTEMBER 27, 2022

One of the reasons that could be, according to George Bland, commercial partnerships manager Apac at [payments gateway] Klarna, is that customers tend to go to different channels for different things. . For us, it’s about figuring out what the consumer is looking for.

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Retail TouchPoints

JANUARY 20, 2022

Other tech integrations that will enable a “seamless and elevated shopping experience” include new inventory management systems , new technology to support customer service and the Amazon One palm recognition payment system for fast checkout. There will be humans working the store too.

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Payment Services Apparel Inventory Management Department Stores 263

Retail TouchPoints

APRIL 26, 2022

Rapid delivery services are changing the convenience store landscape by adding even more options for hungry shoppers to stock up on what they need on their own schedules. Foxtrot is taking its own approach to the rapid delivery market by embracing a fully omnichannel operation.

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Payment Services Drop-Shipping Shipping Inventory Management 264

Retail TouchPoints

FEBRUARY 21, 2023

Imagine you pick up all the things you need for your farm, and then they tell you that they currently cannot process credit cards. 5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Tractor Supply Co. , You get the drift.

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Retail TouchPoints

FEBRUARY 27, 2024

Cyberattacks and network outages can disrupt operations and erode customer loyalty. This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations.

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Payment Services Wholesale Store Layout Inventory Management 278

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 28, 2025

According to NRF’s 2024 Retail Technology report, over 75% of retailers are planning significant investments in technology to enhance their operations this year. Consumers expect quick deliveries and seamless experiences, whether shopping online or in-store.

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Inventory Management Payment Services Fulfillment Customer Experience 52

Retail TouchPoints

JANUARY 10, 2023

Among them were unpredictable shipment of supplies and waning consumer demand that left many with excess inventory. Despite these efforts, a glut of unsold inventory is threatening to put a damper on the new year. Having a diversified sales channel can also help sellers to better manage their inventory levels.

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Retail Focus

MAY 1, 2024

They often come with user-friendly interfaces, secure payment options, and the ability to track your orders in real time. Cashless Payments and Digital Wallets Cashless payments and digital wallets have revolutionized the checkout process.

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Retail TouchPoints

FEBRUARY 10, 2021

Between the need for more expansive ecommerce functions, low-contact or no-contact shopping experiences, virtual communication between businesses and consumers and the digitization of functions like inventory and customer service, here are the top 10 technology trends pushing retail into the future faster than ever before.

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Payment Services Fulfillment Supply Chain Management Management 173

Retail TouchPoints

AUGUST 17, 2021

Computer vision can track products that consumers remove from the shelves and place in their cart. When connected to a payment device such as a credit card, this can enable consumers to load merchandise directly into shopping bags in their cart, and bring it out to their car without waiting in line.

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Retail TouchPoints

JULY 11, 2023

But the NFL has an edge, as it has led the way in adopting technologies like network analytics and cloud management solutions that make it easier to ensure the network can handle demands from both fans and operational teams. For example, many NFL teams are experimenting with changing the nature of the payments experience.

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Payment Services Inventory Management Consumer Returns 213

Retail TouchPoints

APRIL 29, 2024

They offer the chance to deliver a better mobile experience, more deeply engage with customers and a touch point through which to gather additional intel on consumers’ behavior and preferences. Celebrating its 30th anniversary this year, AllSaints operates over 200 stores across 27 countries. Brand apps are a tough needle to thread.

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RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

It also frees up store associates to provide more personalized customer service, which differentiates many small retail businesses from their online or big-box competitors. 10 Ways Mobile POS System Can Help Retailers Stay Fully Operational with Fewer Associates. Streamline Operations Between the Back and Front of the Store.

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Payment Services Point of Sale Customer Retention Customer Experience 97

Inside Retail

MAY 5, 2024

In essence, acting ‘glocal’ acknowledges the importance of building a strong global presence while simultaneously tailoring products, services, and marketing strategies that best resonate with the unique preferences and cultural nuances of local markets. Process standardisation Any expansion initiative is going to require scalable systems.

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Payment Services Inventory Management Marketing Customer Experience 147