Retail Focus

MARCH 13, 2025

As contactless and frictionless payment solutions continue to evolve, they are not only transforming the shopping experience but also shaping the future of seamless transactions, offering greater convenience, efficiency, and flexibility for consumers across both retail and online platforms.

Payment Services 147

Payment Services Checkout Inventory Management Kiosk 147

I Vend

FEBRUARY 6, 2023

‘Out of stock’ – a phrase that no retailer wants to utter, and no consumer wants to hear. Not being able to buy what they want frustrates consumers, who are demanding that retailers are ‘never out of stock *. This lack of inventory costs retailers an estimated up to 8% of revenue in lost sales.

Inventory Management 98

Inventory Management Management Shrinkage Returns 98

Retail TouchPoints

JULY 3, 2023

As consumers, we’ve learned how to adjust to and enjoy new shopping formats. The cloud brings all solutions, spreadsheets, vendors and technical capabilities into a central location to improve control and flexibility. But this value will only be maximized by the businesses that take the full suite of cloud-based benefits in stride.

Consumer 275

Consumer Inventory Management Point of Sale Location 275

RETAIL MANAGEMENT SOFTWARE

MARCH 11, 2022

Do you know how to manage your inventory as effectively as possible? What are the inventory management best practices? If you can’t answer these questions, it’s time to reconsider how you manage your inventory. Do you have enough stock on hand?

Inventory Management 111

Inventory Management Management Inventory Turnover Drop-Shipping 111

Retail TouchPoints

JUNE 8, 2022

California-based Vallarta Supermarkets is piloting autonomous robots in five locations in Fresno, Kern, Los Angeles and San Bernadino counties to support employees by identifying in-store hazards. The retailer will test inventory management technology in a sixth store.

Inventory Management 285

Inventory Management Supermarket Store Operations Customer Experience 285

Retail TouchPoints

MARCH 17, 2025

And for larger-scale retailers, that need for an accurate forecast gets complicated, and re-complicated, by the need to correctly place and price inventory in multiple locations in order to achieve maximum sell-through with minimum discounting. Its already doing so, and generating measurable results in a range of use cases.

Markdowns 216

Markdowns Inventory Management Marketing Consumer 216

Retail Focus

FEBRUARY 6, 2025

As consumers move seamlessly between online, mobile, and physical store channels, retailers must keep pace through an omnichannel strategyone that unifies every customer touchpoint into a cohesive, frictionless journey. Customers increasingly expect to return items purchased online to any physical location, or vice versa, without hassle.

Payment Services 147

Payment Services Returns Technical Support Promotions 147

Retail TouchPoints

NOVEMBER 22, 2022

The space will allow the retailer to stage inventory, satisfy merchandise pickup and delivery and fulfill store-based and ecommerce orders. “Plus, it reunites us with a number of our former colleagues whom we know will get the job done up to or exceeding our expectations.” ”

Fulfillment 288

Fulfillment Payment Services Inventory Management Department Stores 288

Retail TouchPoints

FEBRUARY 3, 2021

D Cloud inventory management platform throughout 162 stores, with the objective of increasing accuracy throughout the supply chain. D Cloud solution also provides the ability to quickly locate web orders in the store to speed up online transactions. “A Scotch & Soda will deploy Nedap’s !D

Management 290

Management Fulfillment Inventory Management Shipping 290

Inside Retail

FEBRUARY 3, 2025

some has implemented a cross-border online and offline membership system, allowing consumers to earn and redeem points across different countries. some manages a supply chain spanning global sourcing, inventory management, and logistics. On the operational side, Oh!some In December, Oh!some

Marketing 130

Marketing Inventory Management Consumer Management 130

Inside Retail

NOVEMBER 27, 2024

In an era where consumer expectations are sky-high and rising, Australian and New Zealand retailers are under pressure to deliver faster, more efficient last-mile logistics. By streamlining fulfilment and elevating customer experience, Freedom has set a benchmark for other retailers seeking to enhance their logistics capabilities.

Fulfillment 130

Fulfillment Shipping Inventory Management Customer Experience 130

Inside Retail

NOVEMBER 14, 2024

“Supply chain predictability is everything,” asserts Egglestone: “If you don’t have the systems to deliver inventory during peak trading periods, customers will go elsewhere, which puts their loyalty to the test. Blue Yonder has identified five common challenges to cover in your peak season strategy… 1.

Fulfillment 130

Fulfillment Returns Customer Experience Management 130

Retail TouchPoints

JANUARY 11, 2022

The company offers 30-minute delivery and 5-minute pickup at all 16 current brick-and-mortar locations, which are located in the Chicago, Dallas and Washington, D.C. The retailer also is expanding its selection of private label goods, with 200 new SKUs set to launch over the next year.

Planning 277

Planning Inventory Management Location Marketing 277

Inside Retail

FEBRUARY 24, 2025

This partnership is a strategic response to evolving consumer demands, with the grocery delivery market projected to grow by 18.1 Jason Parke, general manager of Deliveroo Singapore, spoke to Inside Retail about the strategy behind the partnership, evolving consumer expectations, and how technology is shaping the future of grocery delivery.

Inventory Management 130

Inventory Management Consumer Supermarket Fulfillment 130

Retail TouchPoints

AUGUST 9, 2024

They’re focusing less on mind-bending consumer-facing experiences , like those found while using platforms like ChatGPT or DALL-E , and more on tangible business uses cases that drive concrete results. “I’m In this use case, associates act as an intermediary between consumers and the AI.

Inventory Management 315

Inventory Management Consumer Location Management 315

Inside Retail

JUNE 27, 2024

Digital commerce has become increasingly complex, with endlessly diverse customer journeys and pressure on brands to meet rising consumer expectations. Retailers are grappling with ever-multiplying channels, and managing disparate touchpoints while trying to create a seamless, excellent omnichannel experience.

Inventory Management 260

Inventory Management Fulfillment Store Layout Shipping 260

Retail TouchPoints

SEPTEMBER 19, 2022

More than nine locations at NFL venues, including Las Vegas’ Allegiant Stadium and Nissan Stadium in Nashville, Tenn., In-store journeys for customers can be reduced to as little as 40 seconds, saving consumers valuable time as they navigate smaller retail spaces within airports, college campuses or arenas during showtime or on game day.

Checkout 246

Checkout ATS Inventory Management Location 246

Retail TouchPoints

OCTOBER 28, 2022

The secret lies in their well-developed Customer Relationship Management (CRM) system. CRM modules integrated into your ERP system can give you a 360-degree view of your customers — online and in-store purchases, their locations, accounts, preferences and more. This is where business intelligence (BI) comes into play.

Supply Chain Management 278

Supply Chain Management Inventory Management Management Accounting 278

Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). The return to offices and social events is inspiring consumers to level up their wardrobes and focus more on apparel and footwear.

Merchant Services 287

Merchant Services Payment Services Promotions Location 287

Retail TouchPoints

JUNE 27, 2023

There’s a lot of talk about artificial intelligence these days, with countless posts about how it’s changing consumer expectations , influencing operations and transforming entire industries. Empower intelligent inventory management. Today’s inventory management teams host a large volume of commerce transaction data.

Inventory Management 279

Inventory Management Management Fulfillment Marketing 279

Retail TouchPoints

APRIL 1, 2025

boasting 365 locations. Understanding that not all customers have smartphones or access to computers to access digital-only deals, the company introduced Savings Stations across its brick-and-mortar locations. Take for example Stop & Shop, a popular supermarket chain in the Eastern U.S.

Grocer 147

Grocer Checkout Point of Sale Advertising 147

Retail TouchPoints

JULY 15, 2022

Over a four-week period, Build-A-Bear turned its store locations into micro-fulfillment centers so it could maintain store operations, keep associates working and create a bright spot for consumers navigating uncertainty and stress. We love the feedback that says ‘Hey, I was able to do this.

Fulfillment 306

Fulfillment Shipping Inventory Management Location 306

Retail TouchPoints

NOVEMBER 19, 2021

Providing consumers with the ability to see, touch and experience products firsthand, physical shops offer a degree of instant gratification that simply cannot be replicated in an online environment. Supply chains are more critical than ever; if retailers can’t get the necessary product, consumers will look elsewhere.

Fulfillment 305

Fulfillment Jewelry Consumer Inventory Management 305

Retail Focus

AUGUST 25, 2024

Consequently, these innovations are transforming the retail scene and deeply impacting how consumers behave. From personalized shopping experiences to seamless omnichannel services, digital tools are setting new expectations among consumers. Cost Reduction: Better inventory management and efficient operations lower overall costs.

Consumer 130

Consumer Inventory Management Customer Retention Fashion 130

Retail TouchPoints

FEBRUARY 20, 2025

McIntosh took Retail TouchPoints behind the scenes of Instacarts evolution, from online delivery company to full-fledged technology partner helping to reshape one of consumers most fundamental shopping occasions and where its looking next. It’s very rare to find something with so much consumer pull.

Grocer 191

Grocer Shopping Consumer Management 191

Retail TouchPoints

OCTOBER 3, 2023

The digital channel typically had one or more dedicated facilities, which ironically were often planned and managed like an individual additional brick-and-mortar location. Checking inventory in a local store but not placing an order? store level inventory serving local demand) into a more global matching problem (i.e.,

Fulfillment 286

Fulfillment Drop-Shipping Shipping Markdowns 286

Retail TouchPoints

MAY 3, 2023

The retail industry is undergoing an unprecedented wave of change as global issues have affected retailer supply chains, the labor market and consumer behaviors. Sustainability has come to the fore as consumers become more conscious of how their purchases are impacting their local communities and the environment.

Visual Merchandising 278

Visual Merchandising Consumer Inventory Management Customer Experience 278

Inside Retail

JANUARY 11, 2022

Retailers are now investing significant resources into logistics, deploying the latest inventory management systems, automating warehouses and hiring hundreds of hardworking staff in an effort to pick, pack and ship online orders as quickly as possible. That’s where local inventory comes in. Meet demand for faster delivery.

Shipping 200

Shipping Fulfillment Inventory Management Location 200

Retail TouchPoints

JUNE 6, 2023

While that’s attractive marketing fodder for retail CMOs who want to appeal to environmentally minded consumers, CFOs will appreciate the potential profitability of selling an article of clothing not just once but twice or more in the circular economy. Opportunity #1: Cost-efficient inventory management.

Merchant Services 278

Merchant Services Inventory Management Shipping Consumer 278

Retail TouchPoints

MARCH 31, 2021

Nowhere is that more true than the retail market, which has seen a fundamental shift among consumers in the wake of the pandemic. The pandemic has transformed how consumers behave by accelerating their embrace of digital commerce, and the changes are likely to prove permanent, according to businesses studying and adapting to the changes.

Consumer 317

Consumer Inventory Management Management Boutique 317

Retail TouchPoints

DECEMBER 12, 2023

Add it all up and it’s clear that the timing duration, and location of holiday shopping is not like the old days. Keeping in mind as well the need to optimize their supply chain fulfillment to meet consumer delivery expectations while managing parcel carrier costs?

Markdowns 278

Markdowns Retailing Pricing Promotions Fulfillment 278

Retail TouchPoints

MAY 10, 2023

For consumer-packaged goods (CPG) brands wanting to lead their category at major retailers, it’s critical to be strategic and adaptable with a logistics strategy. While many brands try to shave pennies off transactional transportation costs, that won’t drive long-term success in retail locations.

Shipping 278

Shipping Inventory Management Management Location 278

Retail TouchPoints

JULY 17, 2023

Businesses can collect real-time data on how the goods are stored and transported, their location and their condition during delivery. IoT technology is especially relevant in managing the supply chain of sensitive products like food with short shelf life or medicine. Inventory management. Self-checkout.

Payment Services 246

Payment Services Checkout Inventory Management Customer Experience 246

Retail TouchPoints

JANUARY 20, 2022

For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele. But that’s only part of the story.

Merchant Services 264

Merchant Services Clienteling Shipping Inventory Management 264

Inside Retail

MARCH 21, 2025

Weve subsequently had the ‘zero moment of truth’ (the research phase before the first purchase) and the ‘less than zero moment of truth’ (before the research phase begins when brands can anticipate consumers needs). But for retail brands, the FMOT has to be of paramount importance. All of which still holds true today.

Inventory Management 130

Inventory Management Outdoor Advertising Management 130

Retail TouchPoints

AUGUST 19, 2024

Currently, more than 250 drones operate across 73 locations in nine countries. With this next phase, the new AI-powered system will automate “the physically demanding and time-consuming task of stocking inventory” and enhance employee productivity. this summer.

Fulfillment 289

Fulfillment Customer Experience Location Management 289

Retail TouchPoints

MARCH 15, 2024

Many companies can track their own digital shelf data, allowing them to align products across platforms, perform A/B testing and improve inventory management. The fact that you can adapt your digital display very quickly as compared to physical inventory management allows businesses to benefit from multiple types of external data.

Inventory Management 264

Inventory Management Telecommunications Location Marketing 264