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Overstock Teams with UPS to Tackle Home Furnishings Returns

Retail TouchPoints

The new doorstep returns pilot comes as Overstock.com completes its transition into a furniture-only online retailer, after 18 months spent exiting all non-home categories. As the fourth -largest online retailer of home furnishings in the U.S., 30, 2022, and customer count dropping 22.6%.

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IKEA trials “Home Experience of Tomorrow” concept store

Retail Focus

“People have higher expectations for home, and a greater desire to belong in the community and social life,” says Anna Pawlak-Kuliga, Country Retail Manager and Chief Sustainability Officer for China. It was created by internal and external specialists, experts in consumer behaviour, food, expansion, mega trends, and futurology.

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Sensible gifting took centre stage as consumers embraced practicality this Christmas

Retail Focus

Fewer orders, bigger baskets Although total orders were down by 15% compared to 2023, the higher AOV demonstrated consumers willingness to spend more strategically and free shipping thresholds, loyalty programmes, and bundle offers encouraged shoppers to increase basket sizes.

Consumer 147
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Holiday Sales Grew 4% to Top $994 Billion, Exceeding Expectations

Retail TouchPoints

Consumers came out to spend this holiday season and clearly underscored the solid growth in the U.S. Even though consumers are still relatively healthy and there was a notable increase in spending, they remain budget conscious. Ecommerce, Home Furnishings Show Strong Growth Online and other non-store sales grew 8.6%

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IKEA Engages Home Renovators with New Quiz Experience on Pinterest

Retail TouchPoints

Created to help inspire consumers and bring the feeling of several destinations into various rooms of the home, the campaign launched May 19 and is a collaborative effort across Wavemaker, Ogilvy and Jebbit. Tapping into the platform’s 85 million+ audience of those searching for home inspiration and ways to shop, IKEA U.S.

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Ikea U.S. Launches Virtual Interior Design Service for Consumers and Businesses

Retail TouchPoints

is expanding its existing slate of design tools and services with the debut of an Interior Design Service, offering consumers and businesses the chance to connect virtually with an interior design expert to help develop any space. In true Ikea form, the service is priced affordably, starting at $99 for consumers and $299 for businesses.

Consumer 214
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Julian Charles Brings Luxury Home Furnishings to Norwich’s Castle Quarter

365 Retail

The retailer, known for its selection of quality bedding, curtains, and home décor, has opened a new 1,800 sq ft store. Julian Charles, with a history dating back to 1947, has established itself as a significant player in the home furnishing sector with over 70 outlets across the UK.