Retail TouchPoints

JANUARY 10, 2025

Even if you’re a couture bride looking for a high-end gown or you’re on a budget and [planning] to get something on Amazon, at some point you’re going to encounter David’s Bridal because of the way people consume media in and around their wedding. Here’s how Davids plans to do it.

Advertising 287

Advertising Planning Consumer Jewelry 287

Retail TouchPoints

FEBRUARY 13, 2025

Athleisure brand Fabletics will adopt a suite of SaaS-based supply chain planning solutions from Blue Yonder , including demand planning, allocation and replenishment, merchandise financial planning and size scaling. The transformation will be supported by Blue Yonder partner Plantensive.

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Planning Wholesale Location Management 179

Retail TouchPoints

JANUARY 9, 2025

That transformative impact fulfills The North Faces goals for the flagship location, which opened on Londons Regent Street in late March 2024. We want to immerse the consumer in an experience and help them find activities and places to explore, then discover the best-performing products for those adventures.

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Outdoor Fulfillment Consumer Location 278

Retail TouchPoints

AUGUST 22, 2024

I got a view of everything around Sephora; I got to see what it was like to do digital marketing, the ecommerce business, the forecasting and planning business,” Turley said in an interview with Retail TouchPoints. “I We’re all so conditioned for everything to be on-demand, and the impact is that you don’t plan,” she noted.

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Fulfillment Drop-Shipping Shipping Customer Experience 276

Retail TouchPoints

FEBRUARY 6, 2025

But the merchant was suffering from a bit of an image problem that made it seem fusty and old-fashioned, a situation that led to a companywide turnaround plan initiated in 2020. In the words of Paula Mitchell, Digital General Manager, We wanted consumers to think of Freedom not as your mums brand but as your best friends brand.

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Kiosk Fulfillment Customer Experience Planning 253

Inside Retail

JANUARY 6, 2025

This, combined with Amazons dedicated focus on building a vast fulfilment network to underpin its delivery proposition, has allowed the brand to achieve the size and scale it has in the UK. Fulfilment expansion Amazon Australia is heavily investing in expanding its fulfilment capabilities in the local market.

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Fulfillment Shipping Marketing Accessories 240

Retail TouchPoints

AUGUST 19, 2024

By integrating this new system into fulfillment spaces, Ikea’s operations will “run continuously,” the company shared in an announcement. With this next phase, the new AI-powered system will automate “the physically demanding and time-consuming task of stocking inventory” and enhance employee productivity. this summer.

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Fulfillment Customer Experience Location Management 289

Retail TouchPoints

OCTOBER 3, 2023

By my recollection, the world of flexible fulfillment hit an inflection point about 15 years ago. It was at that point that putting the technology and operations in place to fulfill from an increasingly complex supply chain network embarked upon its next frontier. Checking inventory in a local store but not placing an order?

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Fulfillment Drop-Shipping Shipping Markdowns 286

Retail TouchPoints

OCTOBER 31, 2022

Looking ahead, we remain confident in our expansion plans and continue to see plenty of opportunity to grow to at least 2,900 Ross Dress for Less and 700 dd’s DISCOUNTS locations over time.” During Q2 2022, Dollar General opened 227 new stores, remodeled 533 locations and relocated 30 shops as part of its expansion plan.

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Location Fulfillment Planning Marketing 278

Retail TouchPoints

JUNE 5, 2023

Amazon is rolling out new AI-powered technology across its warehouses to detect damaged goods in a bid to decrease the number of damaged items sent to customers and speed up the fulfillment process, The Wall Street Journal reports. MIT Professor Dr. Yossi Sheffi, author of The Magic Conveyor Belt: Supply Chains.

Fulfillment 289

Fulfillment Grocer Planning Management 289

Retail TouchPoints

MARCH 31, 2023

by storm, rising to the top of the app charts and garnering millions of fans, until consumers began to realize the cost of those ultra-low prices — long delivery times and often poor quality products. And this is just the first of in a series of shopping events Wish has planned for 2023. When Wish debuted in 2010 it took the U.S.

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Planning Consumer Shipping Shopping 338

Retail TouchPoints

FEBRUARY 19, 2025

As part of Loblaws plans to invest $2.2 The retailer had opened three no name stores in Ontario in 2024 , promising consumers steep discounts. billion (Canadian) this year, the supermarket retailer will open 80 new stores under a variety of banners, with approximately 50 of these stores being hard discount locations.

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Planning Discount Store Supermarket Location 173

Retail TouchPoints

JUNE 7, 2022

After a 23-year career with Amazon , Dave Clark, CEO of the Worldwide Consumer, has resigned, effective July 1. Clark has served in managerial positions at a number of fulfillment centers and helped establish the company’s Tokyo fulfillment center, and led the build out Amazon’s transportation network.

Consumer 288

Consumer Fulfillment Customer Experience Planning 288

Retail TouchPoints

OCTOBER 31, 2024

David’s Bridal also plans to expand the resale program by introducing a store and mail-in trade-in program for authentic David’s garments. Additionally, the retailer plans to introduce storied and vintage items into its ecosystem.

Finance 288

Finance Accessories Shipping Planning 288

Retail TouchPoints

SEPTEMBER 14, 2023

that delivers pretty much any item to a consumer with science fiction-style immediacy, retailers remain bound by 21 st -century delivery methods. But just because we’re not yet stepping into transporters to beam us where we want to go doesn’t mean technology has no role to play in cutting fulfillment costs.

Fulfillment 278

Fulfillment Shipping Supply Chain Management Consumer 278

Retail TouchPoints

MARCH 27, 2024

Instacart has launched the Instacart Developer Platform (IDP) , a publicly available API program that will enable third-party companies to integrate Instacart’s fulfillment and delivery functionality into their websites and apps. for meal planning or cooking content, for example).

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Fulfillment Planning Consumer Shopping 278

Inside Retail

FEBRUARY 25, 2025

Building a more accessible Ikea Olson told Inside Retail that one of the companys main priorities right now is to create accessibility for American consumers across the US. Besides the normal blue box that I’m sure the American consumer has already seen and shopped in, we have started to create pickup points across the US, the COO said.

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Planning Store Layout Shipping Location 130

Retail TouchPoints

JANUARY 6, 2025

While policymakers often champion tariffs as a mechanism to protect domestic industries, their ripple effects are far-reaching, inflating costs, disrupting supply chains and, ultimately, burdening consumers. Price-sensitive products suffered a drop in demand as consumers struggled to shoulder the rising cost of tariff-stricken goods.

Apparel 278

Apparel Consumer Payment Services Promotions 278

Retail TouchPoints

JANUARY 31, 2024

Zulily Group has engaged the advisory firm Gordon Brothers to sell off more than $85 million of inventory and the assets of its two fulfillment centers following the online retailer’s decision late last year to shut down. Screenshot of the Zulily website from December 2023 highlighting the going-out-of-business sale.

Fulfillment 260

Fulfillment Apparel Advertising Fashion 260

Retail TouchPoints

MARCH 27, 2025

Between the tariff tug-of-war, flailing markets, insanely high egg prices and general twitchiness (as one strategist put it), consumers have gotten a bit hard to nail down lately. Here’s what some of the leading minds in retail say consumers need now. One thing is clear its not AI.

Consumer 147

Consumer Sporting Goods Advertising Fast Fashion 147

Retail TouchPoints

JUNE 27, 2024

In its latest move to combat the growth of discount Chinese shopping apps Temu and Shein , Amazon is reportedly planning to add its own China-direct section, according to The Information. Amazon told Chinese sellers that it would start signing up merchants this summer and plans to begin accepting inventory in the fall.

Planning 260

Planning Fulfillment Apparel Shipping 260

Retail TouchPoints

JANUARY 30, 2025

The app is the health concierge and guide for all consumers, said Tony Ambrozie, SVP and Chief Digital and Technology Officer of CVS Health Pharmacy and Consumer Wellness in a statement.

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Checkout Customer Experience Fulfillment Consumer 227

Retail TouchPoints

AUGUST 30, 2021

The spring and early summer was an optimistic time for many consumers who finally emerged from lockdowns looking to refresh their wardrobes and find items suited for smaller local outings during the warmer months. Target’s Store-Based Fulfillment Model Drives Convenience. Target’s physical comparable sales grew 8.9%

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Consumer Fulfillment Department Stores Sporting Goods 328

Retail TouchPoints

JULY 10, 2024

Ikea stores, long known as warehouse-sized selling spaces scented with the wafting aroma of Swedish meatballs, have been shrinking and changing functions in recent months — including taking a bigger role in last mile fulfillment. It’s also giving you the opportunity to plan your space yourself, and then to buy.

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Fulfillment Customer Experience Shopping Promotions 255

Retail TouchPoints

FEBRUARY 6, 2023

How will consumers and markets respond? Instead of preemptively cutting back, many are planning to spend more this year. That’s right, retailers are planning to “invest their way through the recession,” according to new benchmark research from digital transformation company Mercaux conducted by CensusWide.

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Planning Payment Services Checkout Fulfillment 288

Retail TouchPoints

JANUARY 2, 2025

Exclusive: Google Debuts New Retail Media Solution with Lowes as First Beta Tester (March 18, 2024) Retail media was THE growth story in 2024, fueled by these networks ability to target consumers at key decision points in the shopper journey. consumers wallet. Walgreens Agrees to $192.5M

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Payment Services Checkout Wholesale Consumer 278

Retail TouchPoints

APRIL 20, 2023

Plans include opening new stores, strengthening its fulfillment network and enhancing its regional product offerings to better reflect the needs of customers in different parts of the country. ramp up our fulfillment capacities and make our offer even more relevant to local customers’ needs and dreams.” billion in its U.S.

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Planning Home Furnishings Fulfillment Marketing 275

Retail TouchPoints

FEBRUARY 21, 2022

With the start of another year in the new normal, retailers are still questioning how to best engage with consumers in the post-pandemic world. In the past two years, consumers’ expectations and preferences have vastly changed. If one thing has become clear during the last two years, it’s that consumers value options for convenience.

Consumer 313

Consumer Merchant Services Grocer Apparel 313

Retail TouchPoints

FEBRUARY 14, 2025

store last month , with another five in development and plans to eventually operate 50 locations in the region. The Steve Madden board of directors has unanimously approved the transaction, which the company plans to fund with a combination of committed debt financing and cash on hand.

Accessories 279

Accessories Department Stores Finance Fashion 279

Retail TouchPoints

MARCH 11, 2025

By offering participants a chance to win a fun prize through this type of consumer promotion, you can create excitement for your brand, attract new customers and keep existing consumers coming back for more. But to plan a successful sweepstakes, youll need more than just an enticing prize. What Is A Sweepstakes?

Promotions 246

Promotions Consumer Fulfillment Advertising 246

Retail TouchPoints

JUNE 18, 2024

The global economy is still in flux,” said Rob Garf, VP and General Manager of Retail and Consumer Goods at Sales f orce at a recent media briefing. billion commerce-focused consumer interactions as well supplemental consumer research. So what does all this mean for the holiday season? Register here.

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Consumer Shopping Shipping Marketing 290

Inside Retail

NOVEMBER 14, 2024

They trust your business to fulfil their purchases on time and in full – and for returns to be convenient. The consumer has only seen what supply chain disruption looks like in the last few years, but supply chain professionals have always been battling this in the background. “In

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Fulfillment Returns Customer Experience Management 130

Retail TouchPoints

NOVEMBER 17, 2021

It’s the question every retailer wants the answer to: what do consumers (and more specifically, those likely to buy their products) really want? The day kicked off with a keynote presentation by Jeff Orschell, EY Americas Practice Leader: “Bottom line for retailers is that change is still happening, consumer behavior is still changing.

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Consumer Shopping Shipping ATS 325

Retail TouchPoints

MARCH 25, 2025

A Connected Grocery Shopping Experience In February 2024 Hy-Vee began leveraging Instacarts Fulfillment-as-a-Service to integrate same-day delivery fulfillment capabilities into its owned and operated websites. The expansion, which will begin in April 2025, allows advertisers to reach consumers at key points in the shopper journey.

Advertising 147

Advertising Fulfillment Grocer Finance 147

Retail TouchPoints

MAY 18, 2023

SHEIN has officially launched its Europe, Middle East and Africa (EMEA) headquarters in Dublin City Centre, Ireland and is planning to host approximately 30 pop-up store events across the region this year to boost its profile with customers. The news comes as fellow Asia-based discount shopping app Temu picks up steam in the U.S.,

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Planning Marketing Net Profit Finance 275

Retail TouchPoints

NOVEMBER 21, 2024

If your team hasn’t considered the following three challenges, though, now is the time – before they become profit pitfalls and everyone from FP&A (financial planning and analysis) to operations is caught flat-footed. However, what retailers must do now is respond as quickly as possible to shifts in consumer and competitor behavior.

Advertising 274

Advertising Finance Shipping Planning 274

Inside Retail

FEBRUARY 18, 2025

IR: Can you elaborate on how you plan to decrease the returns rate from 30 per cent, without being detrimental to the customer experience and value proposition that free returns present? What are the external-facing benefits to the consumer of implementing this OWMS? What impact has this transition made?

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Returns Fulfillment Customer Experience Fashion 214