Retail TouchPoints

AUGUST 19, 2024

By integrating this new system into fulfillment spaces, Ikea’s operations will “run continuously,” the company shared in an announcement. Currently, more than 250 drones operate across 73 locations in nine countries. Currently, more than 250 drones operate across 73 locations in nine countries. this summer.

Fulfillment 289

Fulfillment Customer Experience Location Management 289

Retail TouchPoints

OCTOBER 31, 2022

Ross Stores has opened 28 Ross Dress for Less and 12 dd’s DISCOUNTS locations across 21 states during September and October, meeting its forecasted growth of opening nearly 100 stores during FY 2022, which ends Jan. billion in Q1 2021 to $4.3 billion in Q1 2022, which prompted the retailer to revise its forecast for the remainder of the year.

Location 278

Location Fulfillment Planning Marketing 278

Retail TouchPoints

OCTOBER 3, 2023

By my recollection, the world of flexible fulfillment hit an inflection point about 15 years ago. It was at that point that putting the technology and operations in place to fulfill from an increasingly complex supply chain network embarked upon its next frontier. Checking inventory in a local store but not placing an order?

Fulfillment 286

Fulfillment Drop-Shipping Shipping Markdowns 286

Retail TouchPoints

NOVEMBER 22, 2022

The NYC-headquartered Fillogic will support the retailer through ecommerce and store-based fulfillment, reverse logistics and returns, forward-staging of inventory and final-mile delivery. The space will allow the retailer to stage inventory, satisfy merchandise pickup and delivery and fulfill store-based and ecommerce orders.

Fulfillment 288

Fulfillment Payment Services Inventory Management Department Stores 288

Retail TouchPoints

NOVEMBER 9, 2021

Labor shortages, stressed supply chains and a major emphasis on ecommerce have turned fulfillment into one of the biggest challenges retailers will face in the 2021 holiday season. With so much at stake, retailers must get fulfillment right or risk being left behind. Store-Based Fulfillment Is Key, but the Right Tools Must Be in Place.

Fulfillment 306

Fulfillment Drop-Shipping Shipping Consumer 306

Retail TouchPoints

APRIL 12, 2022

million-square-foot fulfillment center in China Grove, N.C., Once the automated direct-to-consumer fulfillment center is fully operational, the retailer said it will employ approximately 2,800 workers and account for 30% of Macy’s digital supply chain for customers nationwide. scheduled for completion in 2024.

Fulfillment 288

Fulfillment Accounting Promotions Location 288

Retail TouchPoints

JANUARY 29, 2024

Store-based fulfillment of customer orders got an enormous boost during the COVID pandemic, when both curbside pickup and delivery offerings became survival tactics for so many retailers. Want to find out more about how retailers are meeting omnichannel and fulfillment challenges?

Fulfillment 289

Fulfillment Drop-Shipping Customer Retention Shipping 289

Retail Focus

APRIL 30, 2025

Driving forward as a truly global logistics platform for omnichannel brands, fulfilmentcrowd has announced that it is expanding its global footprint with a new fulfilment centre based in Australia. Kemps Creek is a 20,000 square ft fulfilment centre located at the Oakdale South Industrial Estate in Sydney, NSW.

Fulfillment 147

Fulfillment Retail Marketing Shipping Marketing 147

Inside Retail

MARCH 2, 2025

Rising operational costs, increased global competition, and shifting consumer behaviours are among the contributing factors. Shein uses advanced data analytics to predict trends and manufacture new designs with speed, while Temu’s aggressive pricing strategies have captured cost-conscious consumers.

Fashion 237

Fashion Fast Fashion Fulfillment Returns 237

Retail TouchPoints

FEBRUARY 23, 2022

In the pandemic’s wake, many retailers set up flexible fulfillment services in order to meet new safety guidelines and consumer requirements. Nicholas believes that to make store fulfillment a truly profitable initiative, retailers need to find new ways for their tech, operations and design teams to collaborate.

Fulfillment 298

Fulfillment Checkout Visual Merchandising Kiosk 298

Retail TouchPoints

AUGUST 31, 2022

While recent market trends have led many consumers online, in-person retail remains the bedrock of the global economy. Unsurprisingly, then, location data is widely recognized as a valuable tool for unlocking growth. Among the businesses that most often use location data are consumer packaged goods brands.

Location 290

Location Advertising Promotions Point of Sale 290

Retail TouchPoints

SEPTEMBER 14, 2023

that delivers pretty much any item to a consumer with science fiction-style immediacy, retailers remain bound by 21 st -century delivery methods. But just because we’re not yet stepping into transporters to beam us where we want to go doesn’t mean technology has no role to play in cutting fulfillment costs.

Fulfillment 278

Fulfillment Shipping Supply Chain Management Consumer 278

Retail TouchPoints

NOVEMBER 1, 2022

As consumers increasingly adopt hybrid and omnichannel experiences, retailers must adapt to meet changing consumer expectations. Consumers expect brands to provide seamless access to products and services via mobile apps. Location-Powered Experiences Drive Results.

Location 277

Location Payment Services Checkout Customer Experience 277

Retail TouchPoints

JANUARY 29, 2025

Kohls will close 27 underperforming stores by April 2025 and shutter an ecommerce fulfillment center (EFC) in San Bernardino, Calif. of Kohls 1,150 locations. Like other department stores, Kohls has had trouble adjusting to changes in consumer shopping patterns. Net sales for the retailers Q3 2024, which ended Nov.

Department Stores 179

Department Stores Fulfillment Location Consumer 179

Retail TouchPoints

APRIL 17, 2025

increasing consumer access to same-day deliveries. Additionally, the shift from rigid mapping methods to a more data-driven model means that, for example, a household that was previously located just outside a delivery boundary can now get the same service as their neighbor across the street.

Fulfillment 147

Fulfillment Shipping Location Planning 147

Retail TouchPoints

AUGUST 23, 2022

has launched the Business Optimization Of Shipping and Transport engine, or BOOST, which leverages data, AI and machine learning to choose the best fulfillment option for both the customer and LS&Co.’s BOOST locates items across LS&Co. s bottom line. The in-house technology is part of LS&Co.’s in a statement.

Fulfillment 246

Fulfillment Shipping Accounting Consumer 246

Retail TouchPoints

DECEMBER 4, 2023

To better serve a growing legion of West Coast customers, Tapestry , parent company of brands including Coach and Kate Spade , opened its 788,000-square-foot North Las Vegas Fulfillment Center in November. Tapestry already operates a fulfillment center serving the East Coast located in Jacksonville, Fla.

Fulfillment 264

Fulfillment Jewelry Fashion Management 264

Retail TouchPoints

JULY 10, 2024

Ikea stores, long known as warehouse-sized selling spaces scented with the wafting aroma of Swedish meatballs, have been shrinking and changing functions in recent months — including taking a bigger role in last mile fulfillment. This allowed us to really look into where people are and where they feel it’s convenient to be.

Fulfillment 255

Fulfillment Customer Experience Shopping Promotions 255

Retail TouchPoints

MAY 9, 2022

The COVID-19 pandemic has undoubtedly accelerated shifts in consumer behavior and expectations, and not many have been as dramatic as the explosive rise of ecommerce. Perhaps one of the biggest pain points brands have struggled with in ecommerce over the past two years is meeting consumers’ increased demand for immediacy.

Consumer 289

Consumer Fulfillment Shipping Location 289

Retail TouchPoints

DECEMBER 4, 2024

This holiday season, consumers can expect to find everything they need on-demand on DoorDash.” Five Below, a value-priced brand for younger consumers, offers candy, toys, games, beauty, style and décor items in its more than 1,750 stores.

Apparel 273

Apparel Consumer Location Shopping 273

Retail TouchPoints

DECEMBER 3, 2024

That’s why it’s of little surprise that on the occasion of its 60 th anniversary, The Paper Store has embarked on a five-year, $60 million brick-and-mortar-oriented expansion that will add 30 to 40 locations to its current 100+ stores and upgrade approximately 30 existing stores. We look at ourselves as the antithesis of online shopping.

Shopping 286

Shopping ATS Visual Merchandising Location 286

Retail TouchPoints

AUGUST 9, 2023

The idea of transforming malls into “mixed use” gathering spots has become popular, but an aerial view of these complexes provides an interesting perspective on another potential evolutionary path for the mall: as a fulfillment center. “ All those back-of-house loading docks are just perfect for fulfillment.

Fulfillment 246

Fulfillment Shopping Shipping Consumer 246

Inside Retail

NOVEMBER 14, 2024

They trust your business to fulfil their purchases on time and in full – and for returns to be convenient. The consumer has only seen what supply chain disruption looks like in the last few years, but supply chain professionals have always been battling this in the background.

Fulfillment 130

Fulfillment Returns Customer Experience Management 130

Retail TouchPoints

DECEMBER 16, 2024

Or if a team member doesnt know where a specific product is located a store, Hey GURA can help them find it. RTP: How do you use consumer and associate feedback to best prioritize your tech investments? RTP: How do you use consumer and associate feedback to best prioritize your tech investments?

Payment Services 278

Payment Services Checkout Shipping Shopping 278

Retail TouchPoints

MAY 8, 2024

Goodwill Keystone Area has partnered with Reworld to offer no-cost electronics recycling at its 42 stores and donation center sites located across 22 central and southeastern Pennsylvania counties.

Location 288

Location Marketing ATS Customer Experience 288

Retail TouchPoints

OCTOBER 21, 2024

With the rise of ecommerce, direct-to-consumer (DTC) retailers are particularly vulnerable as their online-only presence provides fertile ground for fraudulent activities. That’s where behavioral signals and location intelligence become crucial.

Returns 278

Returns Accounting Payment Services Location 278

Retail TouchPoints

NOVEMBER 8, 2021

Following the acquisition of parcel delivery company AirTerra in late August, the retailer this week acquired in-market fulfillment operator Quiet Logistics for $350 million in cash. Services are offered through a network of fulfillment centers — currently operating in Boston, Chicago, Los Angeles, Dallas, St.

Fulfillment 324

Fulfillment Outdoor Marketing Location 324

Retail TouchPoints

FEBRUARY 14, 2025

store last month , with another five in development and plans to eventually operate 50 locations in the region. Kurt Geiger is on an expansion path in North America; the company opened its fourth U.S. The acquisition includes the Kurt Geiger London, KG Kurt Geiger and Carvela brands.

Accessories 279

Accessories Department Stores Finance Fashion 279

Retail TouchPoints

MARCH 26, 2021

Allowing consumers to customize their orders creates apersonalized retail customer experience and ultimately delights customers as they get to design products that suit their needs. However, successfully delivering omnichannel fulfillment requires an up-to-the-millisecond view of inventory availability across channels.

Customer Experience 312

Customer Experience Fulfillment Customer Retention Shipping 312

Retail TouchPoints

DECEMBER 26, 2024

For consumers, grocery shopping has become a multi-location event, with shoppers visiting an average of 5.2 This grocery hopping trend has become especially prevalent thanks to consumer-friendly technology like curbside pickup, home delivery and online ordering. stores to cross every item off their lists.

Grocer 251

Grocer Checkout Customer Experience Promotions 251

Retail TouchPoints

AUGUST 15, 2024

Best Buy has rolled out a new live delivery tracking feature for consumers who have purchased TVs, refrigerators, washers, dryers, and other large electronics and appliances. When consumers purchase a large item, they will still schedule a specific day for it to be delivered.

Fulfillment 292

Fulfillment Location Consumer Customer Experience 292

Retail TouchPoints

JULY 15, 2022

For example, during the pandemic’s peak, Build-A-Bear Workshop successfully evolved its brick-and-mortar business to offer more flexible and efficient fulfillment services so it could capitalize on surging ecommerce demand. We love the feedback that says ‘Hey, I was able to do this.

Fulfillment 306

Fulfillment Shipping Inventory Management Location 306

Inside Retail

FEBRUARY 18, 2025

What are the external-facing benefits to the consumer of implementing this OWMS? And we needed it to decrease the cost of operations of our fulfilment processes. Now we do that at a fraction of the cost that we used to do it, increasing our automation inside our fulfilment centres. What impact has this transition made?

Returns 214

Returns Fulfillment Customer Experience Fashion 214

Retail TouchPoints

SEPTEMBER 23, 2022

In internal fulfillment, the business handles the complete process of storing, packing and shipping. In contrast, 3PL services oversee the order fulfillment cycle on behalf of the company. Keep reading and discover which order fulfillment option is right for you. How to optimize shipments based on the customers’ location.

Fulfillment 331

Fulfillment Shipping Inventory Management Management 331

Retail TouchPoints

MARCH 14, 2024

Meeting Luxury Consumers Where They Are (Image courtesy Whitman Family Development) The COVID-19 pandemic brought about many changes in the U.S., Meeting Luxury Consumers Where They Are (Image courtesy Whitman Family Development) The COVID-19 pandemic brought about many changes in the U.S.,

Shopping 299

Shopping Consumer Drop-Shipping Shipping 299

Retail TouchPoints

OCTOBER 4, 2023

In response to evolving consumer behavior, many retailers are pivoting from malls and large-format stores in city centers to neighborhood locations that aim to serve the work-from-home population. Not surprisingly, many have found the data points to residential enclaves in and around cities where consumers live.

Consumer 264

Consumer ATS Location Apparel 264

Retail TouchPoints

MARCH 7, 2022

The service aims to help ensure customers’ offices are fully stocked at all times regardless of where they are located. “As The partnership will take advantage of the shift to home offices, which has created a larger pool of decentralized workers in need of office supplies on short notice.

Location 264

Location ATS Consumer Fulfillment 264