Retail TouchPoints

MARCH 4, 2024

This includes enhancing in-store inventory, delivery services and even the personalization of customer service. However, when it’s time to check out, how do payment options factor into that customer experience? Is it Great Service or Great Financing Options? It goes without saying that great service is important.

Finance 289

Finance Payment Services Consumer Shopping 289

Retail Focus

FEBRUARY 4, 2025

The automotive industry is undergoing a profound transformation, driven by the integration of financial technology (FinTech) into car finance options. This shift not only enhances the purchasing experience for consumers but also streamlines processes for dealerships and financial institutions.

Finance 130

Finance Payment Services Consumer Management 130

Retail TouchPoints

JANUARY 26, 2024

The seamless nature of digital commerce has inspired consumers to expect more from the payment experience everywhere they shop — online, in-store and even via social channels. Customers today expect to be able to shop where and when they want and use the payment method they want.” more compared to their previous buying levels.

Merchant Services 275

Merchant Services Payment Services Checkout Finance 275

Inside Retail

OCTOBER 17, 2024

The Federal Court has ruled that Harvey Norman, along with Latitude Finance Australia, made false and misleading financial claims in a national advertising campaign. The campaign, which ran from January 2020 to August 2021, was for a 60-month interest-free and no-deposit payment method.

Finance 306

Finance Payment Services Advertising Accounting 306

Retail TouchPoints

OCTOBER 20, 2023

Accusations of “greenwashing” can lead to irreversible damage to reputation and consumer trust, and with environmental social governance (ESG) now high on the agenda for public and private organizations worldwide, it’s changing how many retailers think about their businesses. And how can POS finance fit into the equation?

Finance 278

Finance Merchant Services Payment Services Fulfillment 278

Retail TouchPoints

APRIL 24, 2024

For me, the great thing about working in finance is getting to make decisions that touch all aspects of the organization. Finance really places you at the center of everything, where decisions you make play a pivotal role in sustaining long-term business success. That is, at least, the theory. But it doesn’t have to be this way.

Finance 278

Finance Payment Services Fulfillment Management 278

Retail TouchPoints

NOVEMBER 14, 2024

Businesses today operate in a fast-moving cyber threat landscape. As digital operations become more complex and cybercriminals launch increasingly sophisticated phishing and malware attacks, data breaches have become common occurrences. For retailers and consumer businesses, a surge in data breaches presents difficult challenges.

Payment Services 277

Payment Services Consumer Management Point of Sale 277

Retail TouchPoints

OCTOBER 21, 2022

That inherent distaste for the transaction phase is one reason payment companies are so eager to expand into other parts of the shopper journey. Embedded finance has become big business: McKinsey estimated that the sector reached $20 billion in revenue in the U.S. Denise Leonhard, VP and GM, Venmo.

Merchant Services 338

Merchant Services Payment Services Checkout Finance 338

Inside Retail

JULY 4, 2023

In recent years, cryptocurrencies have emerged as a transformative force in the world of finance. As their popularity continues to surge, it is crucial for retailers to consider embracing crypto acceptance as a payment option. There are a number of businesses across Australia already accepting cryptocurrency payments.

Payment Services 264

Payment Services Merchant Services Point of Sale Finance 264

Retail TouchPoints

OCTOBER 19, 2022

As economic pressures and living costs surge, more people than ever are considering using point-of-service (POS) finance — such as buy now, pay later and installment loans — to manage their cashflow. It’s clear that there is a consumer-driven need for more flexible finance and smarter buying power. .

Finance 260

Finance Merchant Services Payment Services Consumer 260

Inside Retail

OCTOBER 10, 2023

Apple Pay, Google Pay and China’s WeChat Pay, which have grown rapidly in recent years, are not currently designated as payment systems, putting them outside Australia’s financial regulatory system. It would also give powers to the treasurer to order regulators to check if any payment platforms pose risks to the country.

Payment Services 278

Payment Services Finance Promotions Planning 278

Retail TouchPoints

DECEMBER 8, 2022

Throughout the past few pandemic years, buy now, pay later (BNPL) has become the latest fintech trend to change how people pay for goods and services. A majority of American consumers have now used a BNPL service, up from 37.65% in July of 2020 — an increase of almost 50% in less than one year. Meeting B2B Business Needs.

Payment Services 305

Payment Services Finance Consumer Returns 305

Inside Retail

OCTOBER 13, 2021

Options such as buy now, pay later (BNPL) services were first introduced to business to consumer (B2C) transactions, giving customers the ability to access products and services they need today while paying at a later date or over a series of instalments. . Transform your B2B transactions with better payment technology.

Payment Services 355

Payment Services Finance Customer Experience Wholesale 355

Retail TouchPoints

MARCH 18, 2025

These devices, like smart doorbells, thermostats, lighting and more, present an exciting opportunity for retailers, but understanding consumers motivations and proactively addressing potential concerns will be vital to make the most of this dynamic market. Craig Thole is SVP of Emerging Solutions, Global Connected Living, at Assurant, Inc.

Consumer 147

Consumer Marketing Telecommunications Technical Support 147

Retail TouchPoints

FEBRUARY 26, 2024

Consumers are quickly losing trust, and companies must act swiftly and responsibly to restore it. A Pew Research study reveals a concerning trend: 67% of consumers have little understanding of what companies do with their data, a sentiment echoed by an IAPP study which found that only 29% feel informed about how their data is protected.

Consumer 317

Consumer Payment Services Finance Management 317

Retail TouchPoints

FEBRUARY 7, 2023

million debt service payment on municipal bonds sold to help finance the venture, due to insufficient funds. The mall also had missed the previous payment deadline for the same reason in August 2022. featuring styles appropriate for Islamic and other religious consumers). 1, 2023 $8.8 The notice from U.S.

Payment Services 276

Payment Services Department Stores Checkout Finance 276

Retail TouchPoints

SEPTEMBER 9, 2024

Same goes for the services Alibaba is building to stay competitive: financing solutions, fulfillment services, AI tools to make the process of using the platform easier, localized warehousing to speed up delivery. In operation since 1999, Alibaba.com currently serves approximately 8 million SMEs in the U.S

Finance 264

Finance Merchant Services Payment Services Fulfillment 264

Inside Retail

NOVEMBER 4, 2021

Buy now pay later (BNPL) services have quickly become commonplace for consumers. Offering people the ability to spread out their payments for goods and services across regular intervals enables consumers to better manage their own cash flow. Shift the financial risk with third-party business finance.

Payment Services 246

Payment Services Consumer Finance Wholesale 246

Retail TouchPoints

MAY 16, 2024

Providing healthcare services — such as Botox, hair removal, skin contouring and even facelifts — in a sleek spa environment means many who first come in for a one-time facial or massage ultimately may opt for more expensive healthcare services. What’s fueling this growing phenomenon?

Payment Services 262

Payment Services Promotions Consumer Finance 262

Retail TouchPoints

MARCH 31, 2023

And it’s increasingly clear that brands that embrace financial services within the customer journey are scoring highly on engagement scores. What’s more, the number of payment providers on the market has dramatically multiplied over the years, creating a vast and often confusing ecosystem. It’s reckoned that nearly 4.5

Payment Services 278

Payment Services Accounting Point of Sale Customer Experience 278

Retail TouchPoints

SEPTEMBER 9, 2022

While many have seen the words “Web 3.0,” “blockchain” and even NFTs in the headlines, there is still more to learn about these topics and the overall decentralized finance (DeFi) space. The agenda is designed to hit on all the core issues surrounding this space, from cybersecurity to finance and customer experience.

Finance 304

Finance Customer Experience Payment Services Consumer 304

Retail TouchPoints

DECEMBER 13, 2021

With retailers already pushing out holiday sales to entice consumers to buy early and avoid delivery delays due to supply chain congestion, one tactic that they will lean on to entice customers is buy now, pay later (BNPL). BNPL Can Have an Effect on Consumers and Retailers.

Payment Services 264

Payment Services Consumer Returns Management 264

Inside Retail

JUNE 20, 2024

The Reserve Bank of Australia (RBA) says it will “revisit” the issue of surcharging in the buy now, pay later (BNPL) sector, flagging a new review to assess if payment sector reforms are necessary. The review will focus on surcharging, Connolly said, given the rapid development of payment systems available to merchants and consumers.

Merchant Services 264

Merchant Services Payment Services Finance Consumer 264

Retail TouchPoints

JULY 8, 2022

For shoppers, BNPL is a seamless payment method that helps break up their purchases into several installments, bringing more cash flow and budgeting flexibility. Customers that have a positive point-of-sale financing experience are more likely to repeat purchases from that retail brand if the BNPL option is white-labeled for the retailer.

Merchant Services 277

Merchant Services Payment Services Point of Sale Checkout 277

Retail TouchPoints

FEBRUARY 1, 2023

Over the years the retailer has carved a unique space in the Hispanic market thanks to its unique approach to financing, in-store services and merchandising. The core business was always built [around] providing dignified credit, because consumers couldn’t buy items outright with cash. population.

Jewelry 263

Jewelry Consumer Finance Payment Services 263

Inside Retail

APRIL 17, 2025

The recent uncertainty won’t help reverse this trend, Andy Hough, corporate finance partner at Pitcher Partners Sydney, told Inside Retail. The challenge is that there arent many other options available, particularly since trade buyers are unlikely to secure approval from the Australian Competition and Consumer Commission.

Payment Services 130

Payment Services Finance Marketing Consumer 130

Retail TouchPoints

JULY 5, 2024

In today’s digital-first marketplace, consumer expectations for flawless shopping experiences, whether in-store or online, have reached unprecedented heights and are putting pressure on retailers to provide an “always on” business model. Months earlier, it was reported that thousands of Walmart stores in the U.S.

Payment Services 278

Payment Services Customer Experience Inventory Management Consumer 278

Retail TouchPoints

APRIL 5, 2023

So far, this payment method has made it easy for millions to purchase nice-to-have items such as the latest iPhone, trendy sofas, designer handbags and stylish clothes without paying in full upfront. However, hidden fees and late payment penalties can seriously damage consumers’ financial well-being as they can easily rack up massive debt.

Merchant Services 295

Merchant Services Payment Services Finance Consumer 295

Retail TouchPoints

APRIL 1, 2021

Humans have been dynamically evolving the concept of loans and credit in commerce for hundreds of years — culminating in the explosion of consumer credit cards in the 20th century. consumers have now used a buy now pay later (BNPL) service. . consumers have now used a buy now pay later (BNPL) service. .

Merchant Services 278

Merchant Services Payment Services Telecommunications Checkout 278

Inside Retail

MARCH 12, 2025

Economic and demographic drivers The General Statistics Office of Vietnam estimated retail sales of goods and consumer services grew by 9.3 Previously, many Vietnamese consumers preferred shopping abroad, especially in Bangkok, due to the strong presence of international brands. per cent year-on-year in Q4 last year.

Payment Services 130

Payment Services Location Finance Consumer 130

Retail TouchPoints

SEPTEMBER 6, 2022

They want shopping to be fast and fun — less of a process. That’s why Synchrony partnered with payments startup Skipify, which enables purchases instantly across email, text, social and other channels. But an online presence is necessary, as consumers typically research and review before purchasing.

Merchant Services 306

Merchant Services Payment Services Finance Consumer 306

Retail TouchPoints

MARCH 29, 2023

Pay Later — which will let users split purchases into four payments spread over six weeks with no interest and no fees — is now available for some randomly selected Apple Wallet users in the U.S., Before a payment is due, users also will receive notifications via Wallet and email. and will roll out to all users in the coming months.

Merchant Services 311

Merchant Services Payment Services Checkout Finance 311

Retail TouchPoints

OCTOBER 11, 2023

And thanks to a seamless payment experience powered by SplitIt , GSN is creating inspiring content about its fine jewelry and is then translating it into bottom-line results. “If Since launching the partnership in 2021, GSN has processed about 9,000 transactions using SplitIt, totaling more than $30 million in sales.

Jewelry 264

Jewelry Payment Services Consumer Shopping 264

Retail TouchPoints

AUGUST 2, 2021

The Melbourne, Australia-based company currently serves more than 16 million consumers and nearly 100,000 merchants worldwide. Payment industry experts see the acquisition as a win for both companies as well as a sign of the growing ubiquity of BNPL. Schwartz noted that Afterpay is a founding member of the CLA’s BNPL task force.

Merchant Services 317

Merchant Services Payment Services Checkout Finance 317

Retail TouchPoints

AUGUST 3, 2022

Which is great news for consumers who are unabashed fans of buy now, pay later, also called BNPL. Buy now, pay later is short-term financing that allows people to buy everyday items like home goods, electronics and clothes in low to no interest monthly installments — and receive the goods immediately. It’s just…delayed gratification.

Payment Services 277

Payment Services Finance Point of Sale Checkout 277

Retail TouchPoints

MAY 2, 2023

A car is one of the biggest purchases most consumers make, but the process of buying one, especially used, has long been one of consumers’ most dreaded retail experiences. From the moment it debuted in 1993, CarMax set out to change that with a focus on honest sales interactions and simplified processes.

Payment Services 278

Payment Services Finance Consumer Shopping 278

365 Retail

FEBRUARY 5, 2025

The automotive industry is undergoing a profound transformation, driven by the integration of financial technology (FinTech) into car finance options. This shift not only enhances the purchasing experience for consumers but also streamlines processes for dealerships and financial institutions.

Finance 59

Finance Payment Services Consumer Management 59