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Koala Living penalised for misleading consumers

Inside Retail

The ACCC previously issued Koala Living with three infringement notices after many consumers complained the company had wrongly stated their rights. Under the Australian Consumer Law, consumers can ask for a repair, refund or replacement for faulty goods, even after the warranty has expired,” ACCC commissioner Liza Carver explained. “If

Consumer 264
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Navigating the Digital Shift: The Role of FinTech in Modernizing Car Finance Options

Retail Focus

The automotive industry is undergoing a profound transformation, driven by the integration of financial technology (FinTech) into car finance options. This shift not only enhances the purchasing experience for consumers but also streamlines processes for dealerships and financial institutions.

Finance 130
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‘Cash or Card?’: Why More Financing Choices Drive Consumers’ Decisions on Which Retailers to Shop

Retail TouchPoints

A recent study of more than 4,700 consumers from Bread Financial indicates payment choices — including retail store credit cards, bank branded credit cards and buy now, pay later (BNPL) — at checkout have become a major factor in pleasing shoppers and closing a sale. Is it Great Service or Great Financing Options?

Finance 289
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Harvey Norman loses Asic case over misleading finance claims

Inside Retail

The Federal Court has ruled that Harvey Norman, along with Latitude Finance Australia, made false and misleading financial claims in a national advertising campaign. The post Harvey Norman loses Asic case over misleading finance claims appeared first on Inside Retail Australia.

Finance 306
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Corporate finance to fashion: Meet Beare Park director Gabriella Pereira

Inside Retail

Here, she discusses the professional legacy she wants to have, the career journey that has gotten her to this point and how she found herself at the helm of an Australian fashion label from a career in corporate finance. My legacy is about creating things that last and are loved, not just consumed. GP: Interestingly, no.

Finance 130
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Why my Retail Finance Team Loves AI

Retail TouchPoints

For me, the great thing about working in finance is getting to make decisions that touch all aspects of the organization. Finance really places you at the center of everything, where decisions you make play a pivotal role in sustaining long-term business success. That is, at least, the theory. But it doesn’t have to be this way.

Finance 278
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Retailers can Capitalize on Growing Market by Addressing Smart Home Consumer Priorities and Concerns

Retail TouchPoints

These devices, like smart doorbells, thermostats, lighting and more, present an exciting opportunity for retailers, but understanding consumers motivations and proactively addressing potential concerns will be vital to make the most of this dynamic market.

Consumer 147