Remove Consumer Remove Employee Engagement Remove Promotions
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Personalization that Consumers Expect Post-Pandemic

Retail TouchPoints

To top that off, differentiation approaches in retail that have been around for ages, such as unique inventory or strategic pricing and promotions, can now be easily imitated. Consumers now look for personalization throughout their interactions with a retailer at multiple touch points. Value added services have their own charm.

Consumer 283
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Guest Post: Employee Engagement and CX: 5 Strategies to Build Synergy

Hyken

He writes about how employee engagement and customer experience can enhance business performance. The reality is that the connection (or lack thereof) between employee engagement and customer experience can seriously impact business performance. Here are five strategies worth considering

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GMG’s senior HR director on strengthening the company’s retail workforce

Inside Retail

Diversity, equity and inclusion (DEI) strategy: Our commitment to DEI has led to the development of targeted strategies that promote a diverse workforce. The policy ensures a work environment that values and appreciates each employee’s unique differences and contributions.

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Wireless 5G Revolutionizing Retail

Retail TouchPoints

Or a customer receives immediate, personalized product promotions and recommendations the moment they walk in a store, creating a truly customized experience. 5G can Drive Consumer Engagement. Part of the reason we expect high retail adoption is that consumers are looking for a different and enhanced in-store experience.

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Why Retailers Need to Supercharge Employee Experience to Accelerate Customer and Brand Experiences in 2022

Retail TouchPoints

According to a Medallia analysis of 11 global retail brands’ employee experience programs conducted in 2021, there’s a strong correlation between strong employee Net Promoter Score and sales.

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Incorporating Employee Wellness into Your Sustainability Plan

Retail TouchPoints

This leads to healthier communication and collaboration and, thus, higher employee engagement and lower employee turnover. At Bragg, we’ve seen firsthand how employee engagement contributes to the company vision. Forward-thinking and innovative, Linda Boardman is passionate about the natural food space.

Planning 278
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Promotions – a holiday gift for shopper and retailer

I Vend

Promotions are an essential part of any retailer’s marketing toolkit, and never more so than during the holiday season. iVend for Digital Passes iVend helps retailers get the most from holiday promotions. iVend for Digital Passes iVend helps retailers get the most from holiday promotions. Increase employee engagement by 20-30%.