Retail Focus

AUGUST 4, 2021

Claire Webb from Advanced Supply Chain Group looks at why playing a waiting game won’t help retailers beat soaring shipping costs. Many retailers are looking to protect margins against rapidly rising shipping costs. The factors have triggered a long-running period of disruption and caused shipping costs to escalate.

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Retail TouchPoints

MARCH 14, 2024

Meeting Luxury Consumers Where They Are (Image courtesy Whitman Family Development) The COVID-19 pandemic brought about many changes in the U.S., Meeting Luxury Consumers Where They Are (Image courtesy Whitman Family Development) The COVID-19 pandemic brought about many changes in the U.S., ACCESS Pop-Up center courtyard at night.

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Retail TouchPoints

NOVEMBER 13, 2024

Seeking to compete with ultra-low-price sites such as Shein and Temu , Amazon has introduced Amazon Haul , featuring maximum prices of $20 and one- to two-week shipping times. There have been rumors of the move for months, and now the new shop is officially rolling out in beta. It will be available to U.S.

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Retail TouchPoints

JANUARY 10, 2023

DoorDash has introduced Package Pickup, allowing consumers across the country to have the service deliver up to five return items per trip to UPS, FedEx or the USPS. Consumers can attach prepaid shipping labels to their returns or send a shipping QR code directly to their “Dasher” via the DoorDash app.

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Retail TouchPoints

OCTOBER 3, 2023

It was no longer enough to route orders to a handful of DCs and drop ship vendors. Doing extensive online research, and then opting for the speed of curbside pickup over ship to address? Checking inventory in a local store but not placing an order?

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Inside Retail

OCTOBER 29, 2024

CouriersPlease will ship the orders, which can be collected Monday to Friday from 7:30 am to 6 pm. Our collaboration with The Iconic and CouriersPlease allows us to offer a truly exceptional service that caters to the evolving needs of modern consumers.” They can also try on outfits and return orders at the venue.

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Retail TouchPoints

AUGUST 24, 2023

The deal coincides with the wide launch of CommentSold’s drop shipping capabilities, creating an end-to-end platform for direct-to-consumer (DTC) sales. “I These sites will automatically feature seller-curated drop ship items as ecommerce listings.

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Retail TouchPoints

MARCH 24, 2022

Ask any retailer or consumer and they’ll agree on this point: ecommerce returns are a problem — albeit for diametrically opposed reasons. Meanwhile, more than three in four (78%) consumers say they’ve had an inconvenient online returns experience recently, per Pitney Bowes latest BOXpoll survey. consumers love the USPS.

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Retail TouchPoints

NOVEMBER 1, 2022

Saks has partnered with TerraCycle to launch the Saks Beauty Recycling program, which will let shoppers send in empty beauty containers through Saks.com or drop them at select Saks Fifth Avenue stores across the U.S. to give them a second life. The waste will be sorted by composition, (e.g. The waste will be sorted by composition, (e.g.

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Retail TouchPoints

AUGUST 11, 2022

consumers through a new partnership with ThredUP , and a six-month rental pilot in the UK with platform Rotaro. We’re excited to launch this program with ThredUP, which helps us create more value out of our existing product and connect with our consumers in a new way. Tommy Hilfiger , owned by PVH Corp. , In the U.S.,

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Drop-Shipping Shipping Fashion Consumer 263

Retail TouchPoints

SEPTEMBER 6, 2023

In addition to discounts, program members also will receive shipping perks, early access to sales and new product launches, and exclusive access to limited edition drops. With no plans to return to brick-and-mortar, the company’s new loyalty program offers the brand another avenue to maintain contact with its consumers.

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Drop-Shipping Wholesale Shipping Returns 264

Retail TouchPoints

OCTOBER 16, 2023

The news comes just a few weeks after Netflix announced that after 25 years it had shipped its last physical DVD. The market for physical DVDs has been dropping precipitously with the growth of streaming services. consumer spending on these items was $753.89 Data from the Digital Entertainment Group indicated that U.S.

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Drop-Shipping Shipping Consumer Marketing 264

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce.

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Independent Retailer

OCTOBER 24, 2022

Consolidated shipping is a method of shipping where a consolidator combines individual less than container load (LCL) shipments from various shippers into one full container shipment. What is Consolidated Shipping? Participating in consolidated shipping earns the shipper preferred rates. According to C.H. LCL vs. FCL.

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Shipping Drop-Shipping Consumer Management 83

Retail TouchPoints

APRIL 3, 2024

Consumer Study , 85% of consumers check a company’s returns policy before even making a purchase when shopping online, and 68% of U.S. consumers wouldn’t repurchase from a brand after a poor returns experience. consumers and retain repeat customers. consumers coming back for more.

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Returns Drop-Shipping Shipping Consumer 249

Retail Minded

MAY 13, 2024

The retail industry covers many items you can’t live without—from the food you consume to the devices that make your life convenient. This wouldn’t have been possible without technologies and the ease of shipping. Additionally, timber crates can last as long as five years, depending on the shipping conditions and care you provide.

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Shipping Drop-Shipping Fulfillment Consumer 52

Inside Retail

JUNE 25, 2024

But how crucial are shipping and returns? Make returns your competitive advantage : With 40 per cent of consumers deterred by inconvenient returns, simplifying this process is essential. Consider including prepaid compostable shipping bags and QR codes for easy drop-off or collection services.

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Drop-Shipping Returns Shipping Management 147

Retail TouchPoints

AUGUST 12, 2024

The direct-to-consumer (DTC) brand landscape continues to evolve, with the gap between winners and losers widening. The company pointed to faster growth in glasses, lower outbound customer shipping costs as a percent of revenue and improved efficiencies in owned optical laboratories as key drivers for this gross margin improvement.

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Retail TouchPoints

APRIL 16, 2024

Walmart Canada , in partnership with TerraCycle , will mark Earth Day on April 22 with a “Fresh Start” Day of Action, encouraging consumers to recycle their used blue Walmart shopping bags as part of a free national recycling pilot program.

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Drop-Shipping Shipping Outdoor Consumer 130

Inside Retail

MARCH 24, 2024

ShipStation, a global leading provider of shipping software solutions, has announced its continued investment in the Australian market. These enhancements include the introduction of checkout rates, shipping strategies, auto-split, ODBC support and custom labels.

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Merchant Services Drop-Shipping Checkout Fulfillment 130

Retail TouchPoints

AUGUST 7, 2023

And Wish, which held that top spot back in 2018, has now dropped out of the top 50 completely after having fallen to #35 as of last March. There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. The trade-off is long shipping times, another thing Wish is working hard to improve.

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Merchant Services Drop-Shipping Shipping Payment Services 245

Inside Retail

SEPTEMBER 27, 2022

Consumers can now drop off damaged or outdated toys of any brand at any of the 40 Toyworld locations nationwide – or ship them directly to TerraCycle. There are certain types of toys that cannot be dropped off for recycling, however. These items include books, playdough and slime, pens, pencils, crayons, and big toys.

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Retail TouchPoints

AUGUST 7, 2024

After a little more than a year in his role as EVP and Chief Consumer Officer, Jim Dausch has stepped down from his post at Under Armour , according to an SEC filing from the company. I see tremendous opportunity to elevate the brand, enable deeper loyalty, and drive growth among new and existing consumers.”

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Inside Retail

NOVEMBER 15, 2022

As consumers expect more environmentally sustainable solutions for the packaging of products and deliveries, shippers may be missing equally compelling reasons to make the switch: significant cost savings and an increase in operational flexibility. For example, Ranpak’s automated Cut’it! So, there’s the first saving, right there.”.

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Retail TouchPoints

SEPTEMBER 5, 2024

Setting a Foundation for Future Growth This is Kohl’s latest effort to right the business ship. For the first half of the company’s fiscal year, which ended July 29, net sales and comparable sales dropped 4.7% In its latest earnings report, for Q2 2024, which ended August 3, the company reported a net sales decrease of 4.2%

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Retail TouchPoints

APRIL 27, 2023

For example, most consumers today are concerned about carbon emissions, climate change and sustainability. Increasingly, consumers are choosing to do business with retailers and brands with values that align with theirs. In 2020, 62% of consumers had made that kind of switch.

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LS Retail

APRIL 1, 2022

Take Glo, a startup that makes novelty items — plastic cubes that light up when dropped in water. It's a story of one shipping container from a factory in China to a warehouse in the United States that traces the arc of a global supply chain consumed by trouble. ©iStock/vchal Oh, the problems we face lately.

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Retail TouchPoints

JUNE 24, 2022

SHEIN took the opportunity to showcase some of its special lines, including the designer-led drop range SHEIN X, the plus-size SHEIN Curve range, a PRIDE-themed assortment and its higher-end MOTF line made from “quality materials and construction.”

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Retail TouchPoints

NOVEMBER 10, 2022

Retail TouchPoints (RTP): How is Sephora dealing with shifts in shopper behavior over the past few years, particularly as consumers’ budgets have come under increased pressure? . We’re also supporting convenience, for example with the September 2022 addition of free shipping for all Beauty Insider members.

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Consumer Drop-Shipping Customer Experience Accounting 268

Retail TouchPoints

JULY 26, 2023

Retailers can no longer turn a blind eye to the reality that today’s increasingly online shoppers are savvier than ever and quick to make snap judgements about brands for as little as delayed shipping. Today’s fast-paced world leaves consumers strapped for cash and time. It just requires different avenues to attain it.

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Retail TouchPoints

DECEMBER 8, 2023

This branded apparel — or merch, as it’s more commonly called — sent consumers into a frenzy. How do these brands turn around these drops so quickly? The key to consumers’ hearts lies in the merch partner you choose. Additionally, a proven track record of successful products (especially with a quick-turn drop) is essential.

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Retail TouchPoints

JANUARY 2, 2024

However, a Deloitte survey reveals that consumers’ loyalty program preferences and expectations are evolving. The most significant shift in the loyalty sphere is consumers’ attitudes toward co-branded credit cards. Deloitte found that consumer interest in co-branded credit cards dropped 11% between 2022 and 2023.

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Drop-Shipping Consumer Customer Retention Shipping 309

Retail TouchPoints

JULY 13, 2023

RFID is the killer app for this for most products, and this can be augmented by the use of computervision.” Adoption also is rising because prices are dropping. After all, consumers want to be able to get products whenever and however they want. As a result, IDTechEx expects 39.3

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Retail TouchPoints

JANUARY 29, 2024

While more than half ( 54% ) of retailers responding to the 2023 Omnichannel and Fulfillment Benchmark Report said active physical stores are the final locations for inventory prior to delivery, retailers are increasingly using third-party services to handle the actual mechanics of picking, packing and delivering items to consumers.

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Fulfillment Drop-Shipping Customer Retention Shipping 289

Retail TouchPoints

SEPTEMBER 2, 2022

Temu’s site shows average shipping times to most of the U.S. Even though the vast majority of Alibaba’s users are within China, the company’s AliExpress cross-border platform and its Lazada subsidiary in Southeast Asia serve many non-Chinese consumers. of seven to 15 business days, with no fees for orders of $49 or more.

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Retail TouchPoints

MAY 27, 2021

Ecommerce retailers are looking for ways to minimize the bottom line impact of returns — some even forgoing recovering the product to save on shipping costs. Meanwhile, an astonishing 78% of consumers surveyed in BOXpoll from Pitney Bowes said their most recent online returns were inconvenient. Does anyone actually like returns?

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Retail TouchPoints

DECEMBER 26, 2022

Retailers know that despite high inflation and a volatile economy, consumer expectations are at an all-time high. Research shows that the majority of consumers want next-day delivery. Yet consumers don’t want to pay for speed. online shoppers expect free two- to three-day shipping.”. billion by 2027.

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