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How Brands Can Turn Viral Moments into Lasting Consumer Loyalty

Retail TouchPoints

Rather than actively seeking out products, younger consumers more frequently discover them through engaging, immersive content on social media platforms like TikTok and Instagram. How do you create experiences that spark consumer interest before they know they want (or need) your product?

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Loyalty, Love and Lifetime Value: The Mother’s Day Retail Opportunity

Retail TouchPoints

Jewelry, in particular, sees a surge, but consumers have options. Or you might give members early access to new product drops or Mothers Day sales. Make life easier for Mothers Day shoppers by offering gift wrapping services or free shipping as a perk for top-tier members. Its all about creating a buzz.

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How To Choose the Right Packaging Partner For Your Retail Business

Retail Minded

You must also assess how many items you are shipping. For example, if you run a small jewelry business, you might want small, cushioned boxes that look pretty when customers open them. Drop the box, stack it, and see if it holds up. Some companies tack on charges for shipping or setup that surprise you later.

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Reports: Chinese Ecommerce Player Pinduoduo Launches U.S. Site

Retail TouchPoints

The site offers items across categories including apparel, jewelry, pet supplies and home and garden, many at bargain prices. Temu’s site shows average shipping times to most of the U.S. Pinduoduo has made its most aggressive move yet into non-Chinese markets with the Sept.

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Claire’s Debuts Subscription Service as it Seeks New Ways to Connect with Gen Z

Retail TouchPoints

Jewelry and accessories retailer Claire’s is tapping into “drop” culture with its newest offering, a subscription box service called cDrop. Aimed at “fostering self-expression” among its core Gen Z demographic, each box retails for $30 and is shipped quarterly, with no ongoing commitment for customers.

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How Bal Harbour Shops’ Unique Traveling Mall Connects with Luxury Consumers

Retail TouchPoints

Meeting Luxury Consumers Where They Are (Image courtesy Whitman Family Development) The COVID-19 pandemic brought about many changes in the U.S., Meeting Luxury Consumers Where They Are (Image courtesy Whitman Family Development) The COVID-19 pandemic brought about many changes in the U.S., ACCESS Pop-Up center courtyard at night.

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New Research Reveals the Keys to an Impactful Membership Model

Retail TouchPoints

The early 2010s brought consumers an onslaught of subscription services. Birchbox gave more consumers access to luxury beauty products at a fraction of the price, while BarkBox promised dog parents (and their furry counterparts) a new toy and treat combo every month. A membership is like being a part of a group,” said one respondent.