Retail TouchPoints

NOVEMBER 13, 2024

Seeking to compete with ultra-low-price sites such as Shein and Temu , Amazon has introduced Amazon Haul , featuring maximum prices of $20 and one- to two-week shipping times. There have been rumors of the move for months, and now the new shop is officially rolling out in beta. It will be available to U.S.

Drop-Shipping 147

Drop-Shipping Checkout Shipping Returns 147

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce.

Consumer 264

Consumer Merchant Services Payment Services Drop-Shipping 264

Retail TouchPoints

MARCH 24, 2022

Ask any retailer or consumer and they’ll agree on this point: ecommerce returns are a problem — albeit for diametrically opposed reasons. Meanwhile, more than three in four (78%) consumers say they’ve had an inconvenient online returns experience recently, per Pitney Bowes latest BOXpoll survey. consumers love the USPS.

Returns 312

Returns Drop-Shipping Merchant Services Shipping 312

Retail TouchPoints

JANUARY 10, 2023

DoorDash has introduced Package Pickup, allowing consumers across the country to have the service deliver up to five return items per trip to UPS, FedEx or the USPS. Consumers can attach prepaid shipping labels to their returns or send a shipping QR code directly to their “Dasher” via the DoorDash app.

Returns 277

Returns Drop-Shipping Wholesale Shipping 277

Inside Retail

OCTOBER 29, 2024

CouriersPlease will ship the orders, which can be collected Monday to Friday from 7:30 am to 6 pm. Our collaboration with The Iconic and CouriersPlease allows us to offer a truly exceptional service that caters to the evolving needs of modern consumers.” They can also try on outfits and return orders at the venue.

Drop-Shipping 130

Drop-Shipping Shipping Returns Shopping 130

Retail TouchPoints

NOVEMBER 10, 2022

Retail TouchPoints (RTP): How is Sephora dealing with shifts in shopper behavior over the past few years, particularly as consumers’ budgets have come under increased pressure? . We’re also supporting convenience, for example with the September 2022 addition of free shipping for all Beauty Insider members.

Consumer 258

Consumer Drop-Shipping Customer Experience Accounting 258

Retail TouchPoints

AUGUST 11, 2022

consumers through a new partnership with ThredUP , and a six-month rental pilot in the UK with platform Rotaro. We’re excited to launch this program with ThredUP, which helps us create more value out of our existing product and connect with our consumers in a new way. Tommy Hilfiger , owned by PVH Corp. , In the U.S.,

Drop-Shipping 262

Drop-Shipping Shipping Fashion Consumer 262

Retail TouchPoints

SEPTEMBER 6, 2023

In addition to discounts, program members also will receive shipping perks, early access to sales and new product launches, and exclusive access to limited edition drops. With no plans to return to brick-and-mortar, the company’s new loyalty program offers the brand another avenue to maintain contact with its consumers.

Drop-Shipping 263

Drop-Shipping Wholesale Shipping Returns 263

Retail TouchPoints

AUGUST 24, 2023

The deal coincides with the wide launch of CommentSold’s drop shipping capabilities, creating an end-to-end platform for direct-to-consumer (DTC) sales. “I These sites will automatically feature seller-curated drop ship items as ecommerce listings.

Drop-Shipping 244

Drop-Shipping Shipping Fulfillment Management 244

Retail TouchPoints

OCTOBER 16, 2023

The news comes just a few weeks after Netflix announced that after 25 years it had shipped its last physical DVD. The market for physical DVDs has been dropping precipitously with the growth of streaming services. consumer spending on these items was $753.89 Data from the Digital Entertainment Group indicated that U.S.

Drop-Shipping 263

Drop-Shipping Shipping Consumer Marketing 263

Retail TouchPoints

NOVEMBER 1, 2022

Saks has partnered with TerraCycle to launch the Saks Beauty Recycling program, which will let shoppers send in empty beauty containers through Saks.com or drop them at select Saks Fifth Avenue stores across the U.S. to give them a second life. The waste will be sorted by composition, (e.g. The waste will be sorted by composition, (e.g.

Drop-Shipping 299

Drop-Shipping Shipping Location Consumer 299

Retail TouchPoints

APRIL 3, 2024

Consumer Study , 85% of consumers check a company’s returns policy before even making a purchase when shopping online, and 68% of U.S. consumers wouldn’t repurchase from a brand after a poor returns experience. consumers and retain repeat customers. consumers coming back for more.

Returns 233

Returns Drop-Shipping Shipping Consumer 233

Retail TouchPoints

AUGUST 12, 2024

The direct-to-consumer (DTC) brand landscape continues to evolve, with the gap between winners and losers widening. The company pointed to faster growth in glasses, lower outbound customer shipping costs as a percent of revenue and improved efficiencies in owned optical laboratories as key drivers for this gross margin improvement.

Drop-Shipping 271

Drop-Shipping Customer Experience Planning Advertising 271

Retail TouchPoints

JANUARY 2, 2024

However, a Deloitte survey reveals that consumers’ loyalty program preferences and expectations are evolving. The most significant shift in the loyalty sphere is consumers’ attitudes toward co-branded credit cards. Deloitte found that consumer interest in co-branded credit cards dropped 11% between 2022 and 2023.

Drop-Shipping 307

Drop-Shipping Consumer Customer Retention Shipping 307

Retail TouchPoints

OCTOBER 3, 2023

It was no longer enough to route orders to a handful of DCs and drop ship vendors. Doing extensive online research, and then opting for the speed of curbside pickup over ship to address? Checking inventory in a local store but not placing an order?

Fulfillment 283

Fulfillment Drop-Shipping Shipping Markdowns 283

Inside Retail

SEPTEMBER 27, 2022

Consumers can now drop off damaged or outdated toys of any brand at any of the 40 Toyworld locations nationwide – or ship them directly to TerraCycle. There are certain types of toys that cannot be dropped off for recycling, however. These items include books, playdough and slime, pens, pencils, crayons, and big toys.

Drop-Shipping 246

Drop-Shipping Shipping Consumer Location 246

Retail TouchPoints

AUGUST 7, 2024

After a little more than a year in his role as EVP and Chief Consumer Officer, Jim Dausch has stepped down from his post at Under Armour , according to an SEC filing from the company. I see tremendous opportunity to elevate the brand, enable deeper loyalty, and drive growth among new and existing consumers.”

Drop-Shipping 264

Drop-Shipping Wholesale Customer Experience Shipping 264

Retail TouchPoints

DECEMBER 8, 2023

This branded apparel — or merch, as it’s more commonly called — sent consumers into a frenzy. How do these brands turn around these drops so quickly? The key to consumers’ hearts lies in the merch partner you choose. Additionally, a proven track record of successful products (especially with a quick-turn drop) is essential.

Drop-Shipping 264

Drop-Shipping Apparel Accounting Shipping 264

Retail TouchPoints

AUGUST 27, 2024

BTS purchases certainly are starting earlier: according to the National Retail Federation (NRF) survey conducted by Prosper Insights & Analytics, more than half ( 55% ) of consumers already had started buying school items in July. If [consumers] see [a BTS item] as more of a ‘want’ than a ‘need,’ that would put more pressure on retailers.”

Markdowns 335

Markdowns Drop-Shipping Consumer Discount Store 335

Retail TouchPoints

APRIL 16, 2024

Walmart Canada , in partnership with TerraCycle , will mark Earth Day on April 22 with a “Fresh Start” Day of Action, encouraging consumers to recycle their used blue Walmart shopping bags as part of a free national recycling pilot program.

Drop-Shipping 130

Drop-Shipping Shipping Outdoor Consumer 130

Retail TouchPoints

AUGUST 12, 2024

The early 2010s brought consumers an onslaught of subscription services. Birchbox gave more consumers access to luxury beauty products at a fraction of the price, while BarkBox promised dog parents (and their furry counterparts) a new toy and treat combo every month. And these needs change based on the stage that consumers are in.

Drop-Shipping 263

Drop-Shipping Consumer Jewelry Convenience Products 263

Retail TouchPoints

SEPTEMBER 5, 2024

Setting a Foundation for Future Growth This is Kohl’s latest effort to right the business ship. For the first half of the company’s fiscal year, which ended July 29, net sales and comparable sales dropped 4.7% In its latest earnings report, for Q2 2024, which ended August 3, the company reported a net sales decrease of 4.2%

Drop-Shipping 260

Drop-Shipping Shipping Promotions Marketing 260

Retail TouchPoints

OCTOBER 11, 2024

This has never been more apparent than now, as consumers look to elevate their in-store shopping experiences and expect the same versatility and ease that they have obtained with modern omnichannel retail. Consumers want to be part of an in-store experience that allows them a personalized, agile and enjoyable shopping experience in store.

Advertising 291

Advertising Drop-Shipping Checkout Supermarket 291

Retail TouchPoints

JUNE 24, 2022

SHEIN took the opportunity to showcase some of its special lines, including the designer-led drop range SHEIN X, the plus-size SHEIN Curve range, a PRIDE-themed assortment and its higher-end MOTF line made from “quality materials and construction.”

Drop-Shipping 298

Drop-Shipping Fast Fashion Apparel Shipping 298

Inside Retail

MARCH 24, 2024

ShipStation, a global leading provider of shipping software solutions, has announced its continued investment in the Australian market. These enhancements include the introduction of checkout rates, shipping strategies, auto-split, ODBC support and custom labels.

Merchant Services 130

Merchant Services Drop-Shipping Checkout Fulfillment 130

Retail TouchPoints

APRIL 27, 2023

For example, most consumers today are concerned about carbon emissions, climate change and sustainability. Increasingly, consumers are choosing to do business with retailers and brands with values that align with theirs. In 2020, 62% of consumers had made that kind of switch.

Drop-Shipping 289

Drop-Shipping Returns Shipping Consumer 289

Retail TouchPoints

MAY 27, 2021

Ecommerce retailers are looking for ways to minimize the bottom line impact of returns — some even forgoing recovering the product to save on shipping costs. Meanwhile, an astonishing 78% of consumers surveyed in BOXpoll from Pitney Bowes said their most recent online returns were inconvenient. Does anyone actually like returns?

Drop-Shipping 167

Drop-Shipping Returns Kiosk Shipping 167

Inside Retail

JUNE 25, 2024

But how crucial are shipping and returns? Make returns your competitive advantage : With 40 per cent of consumers deterred by inconvenient returns, simplifying this process is essential. Consider including prepaid compostable shipping bags and QR codes for easy drop-off or collection services.

Drop-Shipping 147

Drop-Shipping Returns Shipping Management 147

Retail TouchPoints

JANUARY 3, 2024

Pitney Bowes and PackageHub have debuted a no-box, no-label returns drop-off network at nearly 1,000 locations nationwide, with the promise of hundreds more launching soon. With the launch of this network with our partner PackageHub, we have access to their network of premium drop-off locations across the U.S.”

Returns 147

Returns Drop-Shipping Merchant Services Fulfillment 147

Retail TouchPoints

FEBRUARY 10, 2022

Since consumers must schedule appointments for the test kits, retailers have control over the number of tests that can be picked up and dropped off each day, and the volume of testing can change over time. Thanks to HHS, the retailer can be compensated for each completed test that is distributed at their retail stores.”

Drop-Shipping 254

Drop-Shipping Shipping Returns Consumer 254

Retail TouchPoints

SEPTEMBER 2, 2022

Temu’s site shows average shipping times to most of the U.S. Even though the vast majority of Alibaba’s users are within China, the company’s AliExpress cross-border platform and its Lazada subsidiary in Southeast Asia serve many non-Chinese consumers. of seven to 15 business days, with no fees for orders of $49 or more.

Drop-Shipping 311

Drop-Shipping Jewelry Apparel Shipping 311

Retail Focus

AUGUST 4, 2021

Claire Webb from Advanced Supply Chain Group looks at why playing a waiting game won’t help retailers beat soaring shipping costs. Many retailers are looking to protect margins against rapidly rising shipping costs. The factors have triggered a long-running period of disruption and caused shipping costs to escalate.

Shipping 182

Shipping Drop-Shipping Inventory Management Point of Sale 182

A1 Retail

MARCH 25, 2024

With the aim of offering a new customer service and a great customer experience, Royal Mail will start offering returns and outbound drop-off services in an initial c. The outdoor and indoor Open Locker Network allows consumers to send, return and pick up parcels at a time that suits them.

Drop-Shipping 59

Drop-Shipping Consumer Returns Outdoor 59

Retail TouchPoints

AUGUST 22, 2024

The retailer even ran a flash shipping program as early as 2015. Since those early days of the pandemic, when flexible fulfillment was a requirement for staying in business, Sephora’s fulfillment ecosystem has expanded and evolved to create new value for consumers. Curbside pickup soon followed BOPIS.

Fulfillment 274

Fulfillment Drop-Shipping Shipping Customer Experience 274

Retail TouchPoints

FEBRUARY 3, 2023

The current economic environment has driven consumers to be more budget conscious and price sensitive as inflation pushes up the cost of living and products’ prices. Approximately 73% of consumers are omnichannel shoppers, so it’s a smart strategy to be in more than one place.

Merchant Services 282

Merchant Services Payment Services Marketing Drop-Shipping 282

Retail TouchPoints

JANUARY 29, 2024

While more than half ( 54% ) of retailers responding to the 2023 Omnichannel and Fulfillment Benchmark Report said active physical stores are the final locations for inventory prior to delivery, retailers are increasingly using third-party services to handle the actual mechanics of picking, packing and delivering items to consumers.

Fulfillment 289

Fulfillment Drop-Shipping Customer Retention Shipping 289

Inside Retail

NOVEMBER 15, 2022

As consumers expect more environmentally sustainable solutions for the packaging of products and deliveries, shippers may be missing equally compelling reasons to make the switch: significant cost savings and an increase in operational flexibility. For example, Ranpak’s automated Cut’it! So, there’s the first saving, right there.”.

Drop-Shipping 246

Drop-Shipping Dead-Stock Shipping Shrinkage 246