As Malls Reinvent Themselves, Department Stores Will Need to Rethink and Redesign
Retail TouchPoints
MARCH 9, 2022
Once the “it” hangout spot for elderly mall walkers and teenyboppers alike, many malls have been left in the dust by rapid shifts in the way consumers live, work and shop. As the American mall undergoes a period of radical reinvention, department stores are being brought along for the ride.
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