Retail TouchPoints

AUGUST 30, 2021

Retail rode strong into Q2 2021 as shoppers returned to stores even as digital sales remained elevated. The spring and early summer was an optimistic time for many consumers who finally emerged from lockdowns looking to refresh their wardrobes and find items suited for smaller local outings during the warmer months.

Consumer 305

Consumer Fulfillment Department Stores Sporting Goods 305

Retail Focus

SEPTEMBER 15, 2021

The huge increase in online shopping over the past decade or so has had a major impact on department stores, with many consumers turning to Amazon, eBay and other online shops for shopping, rather than a more traditional trip out to a physical store. Changing culture of shopping.

Department Stores 162

Department Stores Outdoor Payment Services Shopping 162

Inside Retail

JULY 23, 2024

The long-anticipated deal between Saks Fifth Avenue and Neiman Marcus could create the ultimate department store behemoth at a time when legacy players are facing increased competition from luxury e-commerce companies and a new generation of high-end brands blending premium products with immersive experiences. billion deal.

Department Stores 130

Department Stores Specialty Retailers Wholesale Shopping 130

Inside Retail

SEPTEMBER 26, 2022

Department stores globally are adjusting their product offer to reflect rapid changes in the menswear category as the impact of the Covid-19 pandemic on the category wears off. But last year menswear rebounded to its pre-pandemic levels, reaching on average 14 per cent of total department-store sales.

Department Stores 130

Department Stores Store Layout Fashion Returns 130

Inside Retail

FEBRUARY 2, 2023

The biggest swing occurred in department store spending, which saw a 14.3 Especially in department stores, where the consumer appetite to spend appears to have fallen so dramatically between November and December? I think we’ll start to see a return to normality,” Mortimer told Inside Retail. “I

Department Stores 130

Department Stores Consumer Discount Store Shopping 130

Inside Retail

JANUARY 4, 2024

Today’s consumers are craving a truly unique shopping experience. We are only at the beginning, and as brands begin to scale their AI utilisation, its full spectrum of benefits for consumers and retailers alike will be uncovered. And how will it shape the way we shop? And one of the foremost concerns is security.

Consumer 266

Consumer Customer Experience Department Stores Shopping 266

Inside Retail

NOVEMBER 22, 2022

Isetan-Mitsukoshi is a storied department store chain with 15 units in Japan, including five in the Tokyo metropolitan area. One of them, the Isetan flagship in Shinjuku, boasts the highest sales of any department store in Japan. Sales at Isetan-Mitsukoshi’s Tokyo metro stores are up 33.3 billion yen, or about $2.5

Department Stores 130

Department Stores Boutique Accounting Returns 130

Inside Retail

SEPTEMBER 13, 2023

Department store chain Myer delivered its highest full-year sales since 2005 this year but remains cautious as consumer spending declines due to unfavourable economic conditions. per cent of total sales – and a 10 per cent increase in productivity gains at physical stores. Myer’s total sales grew 12.2

Net Profit 278

Net Profit Department Stores Returns Store Operations 278

Retail TouchPoints

JANUARY 24, 2024

This retail renaissance is not just a return to traditional shopping spaces but also signifies a shift in the shoppers’ culture, expectations and behaviors. Major department stores are leaning toward repurposing and reskinning existing fixtures, saving costs and minimizing environmental impact.

Returns 295

Returns Department Stores Store Layout Fast Fashion 295

Inside Retail

FEBRUARY 8, 2024

Myer currently operates 56 department stores across Australia, as well as its online business and in-house brands including Sass and Bide, Marcs and David Lawrence. It’s no secret that consumer-facing retail has had a tough year trying to stay price-competitive for customers. million and now account for 21.3

Department Stores 264

Department Stores Inventory Management Planning Returns 264

Retail TouchPoints

MAY 6, 2021

In London, as shoppers return to storied Oxford and Spencer streets after long COVID-19 lockdowns, they’re being greeted by the sight of boarded-up windows and a $23.4 Yet as pundits ponder the death of the department store, the industry is racing to reimagine where and how it sells goods. In the U.S.,

Fulfillment 331

Fulfillment Shrinkage Department Stores Returns 331

Inside Retail

OCTOBER 12, 2021

Australian department store David Jones has become the latest retailer to sell pre-owned clothing following the announcement of its partnership with Sydney-based luxury reseller Blue Spinach last week. It also offers second-hand items in its London flagship store through a partnership with online resale platform Vestiaire Collective.

Department Stores 130

Department Stores Accessories Fashion Returns 130

Retail TouchPoints

FEBRUARY 23, 2021

Macy’s Q4 and full-year 2020 results show signs of a turnaround for the department store, hard hit, like many of its counterparts, by the COVID-19 pandemic. Net income for the 13 weeks ended Jan.

Department Stores 209

Department Stores Returns Jewelry Apparel 209

Inside Retail

FEBRUARY 12, 2023

An old TopShop store in north London’s Brent Cross shopping centre has been revived after two years of sitting empty since the fast fashion brand closed down. It’s now a vibrant pop-up department store selling pre-loved clothing organised collaboratively by 10 charities. We believe in the circular economy and the good pound.

Department Stores 130

Department Stores Thrift Store Accessories Fashion 130

Retail TouchPoints

NOVEMBER 22, 2022

Beloved New York City off-price department store Century 21 has partnered with logistics provider Fillogic ahead of its spring 2023 relaunch. The NYC-headquartered Fillogic will support the retailer through ecommerce and store-based fulfillment, reverse logistics and returns, forward-staging of inventory and final-mile delivery.

Fulfillment 235

Fulfillment Payment Services Inventory Management Department Stores 235

Inside Retail

MARCH 14, 2024

King is now set to retire in June after successfully stabilising Myer’s sales, returning dividends to shareholders and the board’s announcement of its appointment of Olivia Wirth as its new executive chair, marking a new era for Myer. It took them 124 years, but they’re now reaping the rewards,” he concluded.

Department Stores 243

Department Stores Returns Advertising Planning 243

Retail TouchPoints

FEBRUARY 22, 2023

During the pandemic, focus shifted to ways shopping malls were attempting to make shopping faster, easier and safer for consumers with curbside services offerings and other omnichannel capabilities. The new and exciting reality today is that consumers are eager to venture into physical spaces, especially if those spaces provide unique value.

Consumer 281

Consumer Department Stores Shopping Clienteling 281

Retail TouchPoints

JANUARY 26, 2022

D:R Consumers are now looking for a transformed shopping experience and ways to express themselves through the products they buy. What does this look like in terms of design, and how does this differ from the traditional department store? In return, there is a higher bar for brand consistency, messaging and response.

Shopping 263

Shopping Department Stores Accounting Consumer 263

Inside Retail

NOVEMBER 11, 2024

The Online CX Index, a partnership between Inside Retail and Humii, covers the entire website experience through checkout, delivery and even returns, evaluating eight key criteria based on up to 200 data points. “Consumers hate unpleasant surprises. A lot of retailers overlook how important this is.”

Checkout 264

Checkout Department Stores Returns Shipping 264

Retail TouchPoints

JANUARY 20, 2025

The holiday season brings a surge in shopping, both in-store and online. From mountains of packaging to returned products that may contain hazardous materials, management of returned, damaged or expired products becomes increasingly complex and voluminous during the holidays and post-holiday season.

Management 185

Management Returns Department Stores Merchandise Store 185

Inside Retail

JULY 22, 2024

Retailers are already bearing the brunt of the march of interest rates with consumer confidence in retreat and retail spending sluggish outside the discount promotional periods. The most recent March 2024 quarter sales actually returned to negative territory with a 0.3 Department stores followed suit with January up 1.7

Department Stores 261

Department Stores Promotions Consumer Returns 261

Inside Retail

JULY 5, 2021

In shopping centres, consumers will scan a QR code to learn more about each artist and make a purchase if they wish. Beauty education series returns to Highpoint. The store has a weighted average lease expiry of 10.5 The department store saw sales fall 13.1 The artwork honours the NAIDOC Week theme of Heal Country!,

Department Stores 221

Department Stores Shopping Returns Fashion 221

Inside Retail

JANUARY 23, 2023

. “We do believe they will come back to the luxury sector in a heavy way, to catch up on what they couldn’t do in 2022,” said Caroline Reyl, head of premium brands at Pictet Asset Management, referring to Chinese consumers. Richemont missed market estimates after sales in China plunged by a quarter.

Returns 130

Returns Department Stores Fashion Marketing 130

Retail TouchPoints

APRIL 6, 2022

But while reports of the “death” of the physical store have been greatly exaggerated, it’s clear that while stores are still vital elements in the shopper journey, they will need to be rethought — and in some cases redesigned — to reflect consumers’ still-evolving preferences.

Location 286

Location Consumer Department Stores Returns 286

365 Retail

SEPTEMBER 15, 2021

The huge increase in online shopping over the past decade or so has had a major impact on department stores, with many consumers turning to Amazon, eBay and other online shops for shopping, rather than a more traditional trip out to a physical store. Changing culture of shopping.

Department Stores 73

Department Stores Outdoor Payment Services Shopping 73

Inside Retail

APRIL 21, 2021

Department store David Jones announced a partnership with recycling company TerraCycle which will allow customers to recycle used beauty packaging through drop-off boxes in stores around Australia. The brand’s products which are returned through this program will be cleaned, repaired, certified, branded, scored and then re-sold.

Fashion 246

Fashion Department Stores Consumer Returns 246

Inside Retail

MAY 12, 2021

The HSI covers around 55 per cent of Australia’s total consumer spend across seven categories: home buying, retail, travel, education, entertainment, motor vehicles, and health and fitness. A new source of insights for consumer-facing businesses. Our inaugural Consumer Insights report , launching on 24 May, explores the answers.

Beauty and Health 246

Beauty and Health Department Stores Supermarket Consumer 246

Inside Retail

DECEMBER 16, 2024

Typically, consumers seek out department stores and shopping centres to get in the holiday spirit but LaManna has managed to position itself as the exception. IR : What are some returning best-selling products from past years, and whats new this year?

Supermarket 246

Supermarket Department Stores Shopping Planning 246

Retail TouchPoints

NOVEMBER 21, 2023

November and December holiday sales average around 19% of total retail sales, per the NRF , and this share can be even higher for some department stores and specialty retailers. In many ways, the same trends we see in consumers’ Q4 shopping behaviors mirror their TV viewership. Per Adobe Analytics , consumers spent $11.3

Shopping 234

Shopping Consumer Specialty Retailers Department Stores 234

Retail Focus

DECEMBER 12, 2023

This investment is more than just an expense; it’s a strategic decision that acknowledges the potential returns that come from the magic that is woven into these displays. Christmas windows, acting as the gateway to the store, set the stage for a memorable shopping journey.

Department Stores 264

Department Stores Consumer Promotions Returns 264

Retail TouchPoints

AUGUST 27, 2021

Many upscale department store retailers like Selfridges , Galeries Lafayette and Neiman Marcus have employed a heavy “concession” model for years, and others like Best Buy and Tesco experimented too, but like omnichannel customer expectations, COVID-19 accelerated the shop-in-a-shop trend across all types of mainstream retail.

Inventory Management 273

Inventory Management Department Stores Management Shopping 273

Retail TouchPoints

NOVEMBER 8, 2022

Kohl’s CEO Michelle Gass will leave the department store retailer to take on the newly created position of President, LS&Co., She spearheaded strategic innovations including the introduction of Amazon returns and the retailer’s long-term strategic partnership with Sephora , which has expanded to 600 Sephora at Kohl’s shops.

Department Stores 232

Department Stores Planning Returns ATS 232

Inside Retail

MAY 2, 2022

Last month, entering the final quarter, there was more stability across the group but store stock service levels remain below normal levels. The Big W discount department store business reported a 3.5-per-cent However, the business had shown an 18.3-per-cent per cent. “The

Department Stores 246

Department Stores Returns Shopping Consumer 246

Inside Retail

JUNE 1, 2021

Clinique and design agency Uxus collaborated on the store’s futuristic design and technologies such as face scanning, diagnostics application and Clinique Clinical Reality. Each zone within the store is designed to promote play and interaction while also providing bespoke skincare and beauty solutions.

Department Stores 240

Department Stores Promotions Returns Fashion 240

Retail TouchPoints

JULY 16, 2020

Shoppers have slowly begun to accept brick-and-mortar’s return: 22% have increased their willingness to set foot into a grocery store or pharmacy since March, according to data from Resonate. According to the survey, 35% of consumers will be most comfortable shopping at department stores following the pandemic, whereas only 16%.

Returns 235

Returns Apparel Store Layout Specialty Retailers 235

Inside Retail

FEBRUARY 20, 2023

For consumers, there is a very strong desire to get out and enjoy life. This has been good news for retail spending that is linked to social settings, such as clothing and shoes and department stores. Consumers are also feeling the heat from the strongest inflation rates seen in over 20 years. per cent in 2022.

Department Stores 246

Department Stores Returns Consumer Marketing 246

Retail TouchPoints

JANUARY 9, 2023

The closures are part of the retailer’s Polaris growth strategy , which aims to stabilize the department store as it pursues a return to growth. The Polaris strategy, which involves a combination of customer, operations and store footprint-based initiatives, has had mixed success.

Department Stores 209

Department Stores Location Returns Fashion 209