Retail TouchPoints

DECEMBER 16, 2022

from November 2021, according to Commerce Department data. The decline occurred despite muted inflation of just 0.1% , according to the Bureau of Labor Statistics’ Consumer Price Index (CPI). Department stores saw a 2.9% decline, furniture and home furnishings stores reported a 2.6% to return fraud.

Returns 290

Returns Home Furnishings Department Stores Customer Experience 290

Inside Retail

JANUARY 18, 2023

Woolworth Holdings’ sale of the David Jones department-store business has cleared the way for the brands of its Country Road Group division to return to the shelves of Myer. The post Country Road brands to return to Myer after David Jones separation appeared first on Inside Retail.

Returns 246

Returns Department Stores Accounting Consumer 246

Retail Focus

SEPTEMBER 15, 2021

The huge increase in online shopping over the past decade or so has had a major impact on department stores, with many consumers turning to Amazon, eBay and other online shops for shopping, rather than a more traditional trip out to a physical store. Changing culture of shopping.

Department Stores 162

Department Stores Outdoor Payment Services Shopping 162

Inside Retail

JUNE 30, 2021

The retail industry in Malaysia has struggled during Covid, but shopping centre Pavilion in Kuala Lumpur has continued to find a way to reach consumers. We look forward to footfall in the malls returning to pre-pandemic levels, and are excited to welcome shoppers to Pavilion Bukit Jalil, which opens at the end of the year.

Department Stores 246

Department Stores Merchant Services Outdoor Shopping 246

Retail TouchPoints

SEPTEMBER 3, 2020

Returns are a cost of doing business for any retailer. In the wake of COVID-19, returns are receiving serious (and necessary) attention for several key reasons: Retailers are spending more processing returns in stores. Returns is just one example.” . In-Store Returns Trending Up, But Not Pouring In.

Returns 334

Returns Merchant Services Department Stores Shipping 334

Inside Retail

FEBRUARY 12, 2023

An old TopShop store in north London’s Brent Cross shopping centre has been revived after two years of sitting empty since the fast fashion brand closed down. It’s now a vibrant pop-up department store selling pre-loved clothing organised collaboratively by 10 charities. We believe in the circular economy and the good pound.

Department Stores 130

Department Stores Thrift Store Accessories Fashion 130

Inside Retail

OCTOBER 12, 2021

Australian department store David Jones has become the latest retailer to sell pre-owned clothing following the announcement of its partnership with Sydney-based luxury reseller Blue Spinach last week. It also offers second-hand items in its London flagship store through a partnership with online resale platform Vestiaire Collective.

Department Stores 130

Department Stores Accessories Fashion Returns 130

Inside Retail

JANUARY 4, 2024

Today’s consumers are craving a truly unique shopping experience. We are only at the beginning, and as brands begin to scale their AI utilisation, its full spectrum of benefits for consumers and retailers alike will be uncovered. And how will it shape the way we shop? And one of the foremost concerns is security.

Consumer 266

Consumer Customer Experience Department Stores Shopping 266

Retail TouchPoints

AUGUST 30, 2021

Retail rode strong into Q2 2021 as shoppers returned to stores even as digital sales remained elevated. The spring and early summer was an optimistic time for many consumers who finally emerged from lockdowns looking to refresh their wardrobes and find items suited for smaller local outings during the warmer months.

Consumer 328

Consumer Fulfillment Department Stores Sporting Goods 328

365 Retail

SEPTEMBER 15, 2021

The huge increase in online shopping over the past decade or so has had a major impact on department stores, with many consumers turning to Amazon, eBay and other online shops for shopping, rather than a more traditional trip out to a physical store. Changing culture of shopping.

Department Stores 73

Department Stores Outdoor Payment Services Shopping 73

Inside Retail

SEPTEMBER 13, 2023

Department store chain Myer delivered its highest full-year sales since 2005 this year but remains cautious as consumer spending declines due to unfavourable economic conditions. per cent of total sales – and a 10 per cent increase in productivity gains at physical stores. Myer’s total sales grew 12.2

Net Profit 278

Net Profit Department Stores Returns Store Operations 278

Retail TouchPoints

JANUARY 24, 2024

This retail renaissance is not just a return to traditional shopping spaces but also signifies a shift in the shoppers’ culture, expectations and behaviors. Major department stores are leaning toward repurposing and reskinning existing fixtures, saving costs and minimizing environmental impact.

Returns 335

Returns Department Stores Store Layout Fast Fashion 335

Inside Retail

FEBRUARY 8, 2024

Myer currently operates 56 department stores across Australia, as well as its online business and in-house brands including Sass and Bide, Marcs and David Lawrence. It’s no secret that consumer-facing retail has had a tough year trying to stay price-competitive for customers. million and now account for 21.3

Department Stores 264

Department Stores Inventory Management Planning Returns 264

Inside Retail

JULY 10, 2024

Shepard was inspired to start the brand based on his own experiences searching for such products, and he knew other consumers were looking for the same thing. An untapped apparel market Consumer demand for gender-neutral clothing or unisex fashion styles has been growing in recent years.

Apparel 130

Apparel Consumer Fashion Department Stores 130

Inside Retail

JANUARY 23, 2023

. “We do believe they will come back to the luxury sector in a heavy way, to catch up on what they couldn’t do in 2022,” said Caroline Reyl, head of premium brands at Pictet Asset Management, referring to Chinese consumers. Richemont missed market estimates after sales in China plunged by a quarter.

Returns 130

Returns Department Stores Fashion Marketing 130

Retail Gazette

SEPTEMBER 25, 2024

John Lewis has opened its Christmas shops in 35 stores today as it gears up for the busy festive shopping period. Consumers will be able to purchase everything from trees and baubles to gifting and wreaths in the department store’s dedicated areas.

Department Stores 111

Department Stores Shopping Returns Consumer 111

Inside Retail

NOVEMBER 11, 2024

The Online CX Index, a partnership between Inside Retail and Humii, covers the entire website experience through checkout, delivery and even returns, evaluating eight key criteria based on up to 200 data points. “Consumers hate unpleasant surprises. A lot of retailers overlook how important this is.”

Checkout 264

Checkout Department Stores Returns Shipping 264

Retail TouchPoints

NOVEMBER 22, 2022

Beloved New York City off-price department store Century 21 has partnered with logistics provider Fillogic ahead of its spring 2023 relaunch. The NYC-headquartered Fillogic will support the retailer through ecommerce and store-based fulfillment, reverse logistics and returns, forward-staging of inventory and final-mile delivery.

Fulfillment 288

Fulfillment Payment Services Inventory Management Department Stores 288

Retail TouchPoints

FEBRUARY 23, 2021

Macy’s Q4 and full-year 2020 results show signs of a turnaround for the department store, hard hit, like many of its counterparts, by the COVID-19 pandemic. Net income for the 13 weeks ended Jan.

Department Stores 211

Department Stores Returns Jewelry Apparel 211

Inside Retail

MARCH 14, 2024

King is now set to retire in June after successfully stabilising Myer’s sales, returning dividends to shareholders and the board’s announcement of its appointment of Olivia Wirth as its new executive chair, marking a new era for Myer. It took them 124 years, but they’re now reaping the rewards,” he concluded.

Department Stores 243

Department Stores Returns Advertising Planning 243

Inside Retail

SEPTEMBER 10, 2024

The strategy behind the catalogue relaunch is not a hail mary to return J Crew to its former glory – the company’s sales are close to US$3 billion this year, according to its CEO Libby Wadle – but rather to evoke a sense of nostalgia amongst customers and reposition itself as the pioneer of all-American style.

Fashion 147

Fashion Returns Department Stores Consumer 147

365 Retail

JANUARY 9, 2024

In December 2023, the UK witnessed a modest rise in consumer card spending, increasing by 2.3% However, the entertainment and travel sectors saw a surge as consumers eagerly booked experiences and getaways for 2024. Contrastingly, food and drink specialist stores like butchers and delicatessens enjoyed a 5.1% compared to 3.3%

Consumer 104

Consumer Supermarket Department Stores Promotions 104

Indigo 9 Digital

NOVEMBER 16, 2023

By Tricia McKinnon Over the past decade direct-to-consumer businesses have popped up in nearly every corner of the retail sector. From mattresses sold by Casper to prescription eyeglasses from Warby Parker ambitious founders have taken a page from Amazon’s playbook hoping to sell goods directly to consumers online. million and $58.5

Consumer 98

Consumer Returns Advertising Marketing 98

Inside Retail

FEBRUARY 27, 2024

This week, Macy’s announced plans to shut down 150 “underproductive” stores, more than one-fifth of its department store assemblage, over the next three years. Neil Saunders, managing director and retail analyst at GlobalData, believes the store closures are “a necessary step to strip the dead wood from Macy’s”.

Department Stores 130

Department Stores Location Finance Planning 130

Inside Retail

JULY 22, 2024

Retailers are already bearing the brunt of the march of interest rates with consumer confidence in retreat and retail spending sluggish outside the discount promotional periods. The most recent March 2024 quarter sales actually returned to negative territory with a 0.3 Department stores followed suit with January up 1.7

Department Stores 261

Department Stores Promotions Consumer Returns 261

Retail TouchPoints

NOVEMBER 21, 2023

November and December holiday sales average around 19% of total retail sales, per the NRF , and this share can be even higher for some department stores and specialty retailers. In many ways, the same trends we see in consumers’ Q4 shopping behaviors mirror their TV viewership. Per Adobe Analytics , consumers spent $11.3

Shopping 278

Shopping Consumer Specialty Retailers Department Stores 278

Inside Retail

OCTOBER 11, 2021

These changes have made trust levels high for recognised retail brands’ product quality, pricing, and return or replacement of merchandise – helping to underpin the growth in online shopping. The post Opinion: Consumers’ screen times gives shopping centres a headache appeared first on Inside Retail.

Shopping 130

Shopping Consumer Accounting Department Stores 130

Retail TouchPoints

MAY 6, 2021

In London, as shoppers return to storied Oxford and Spencer streets after long COVID-19 lockdowns, they’re being greeted by the sight of boarded-up windows and a $23.4 Yet as pundits ponder the death of the department store, the industry is racing to reimagine where and how it sells goods. In the U.S.,

Fulfillment 344

Fulfillment Shrinkage Department Stores Returns 344

Retail TouchPoints

FEBRUARY 22, 2023

During the pandemic, focus shifted to ways shopping malls were attempting to make shopping faster, easier and safer for consumers with curbside services offerings and other omnichannel capabilities. The new and exciting reality today is that consumers are eager to venture into physical spaces, especially if those spaces provide unique value.

Consumer 306

Consumer Department Stores Shopping Clienteling 306

Retail TouchPoints

JANUARY 9, 2023

The closures are part of the retailer’s Polaris growth strategy , which aims to stabilize the department store as it pursues a return to growth. The Polaris strategy, which involves a combination of customer, operations and store footprint-based initiatives, has had mixed success.

Department Stores 272

Department Stores Location Returns Fashion 272

VMS

JANUARY 25, 2022

Retailers expect more than $761 billion in merchandise sold last year to be returned by consumers, according to a report released today by the National Retail Federation and Appriss Retail. The 2021 total rate of returns (16.6 percent during 2020, but online returns are in line with recent years at an average of 20.8

Returns 52

Returns Loss Prevention Payment Services Visual Merchandising 52

Inside Retail

SEPTEMBER 20, 2024

Myer’s executive chair Olivia Wirth gave her first full-year earnings report to investors on Friday since officially stepping into the top job at the department store chain on June 4. Our consumer demographic is a broad cross-section of the Australian community. Who is the Myer customer now, and how has this changed?

Promotions 264

Promotions Department Stores Customer Experience Returns 264

Inside Retail

AUGUST 27, 2023

With customers continuing to seek more value as cost-of-living pressures bite, Wesfarmers’ Kmart Group is set to benefit from shifting consumer demand, and an increasingly strong value proposition. This is the message put forward by Wesfarmers’ CEO Rob Scott, and Kmart Group managing director Ian Bailey, to investors last week.

Shrinkage 130

Shrinkage Dead-Stock Department Stores Apparel 130

Inside Retail

FEBRUARY 14, 2023

Japan’s Ministry of Economy, Trade and Industry said there were 210 department stores in Japan at the end of 2019 but attrition in the ensuing three years reduced that number to just 192 by the end of 2022. Both the Takashimaya and Tokyu stores were luxury-focused, and had been a fixture of their neighbourhoods for decades.

Department Stores 130

Department Stores Specialty Store Fast Fashion Jewelry 130

Retail Focus

DECEMBER 12, 2023

This investment is more than just an expense; it’s a strategic decision that acknowledges the potential returns that come from the magic that is woven into these displays. Christmas windows, acting as the gateway to the store, set the stage for a memorable shopping journey.

Department Stores 264

Department Stores Consumer Promotions Returns 264

Inside Retail

OCTOBER 20, 2024

The term 1-per-center refers to the wealthiest 1 per cent of consumers. Which is why Mytheresa North American president Heather Kaminetsky said the ultimate secret to catering to the 1 per cent consumer is offering them the one thing money can’t buy: time. “I What is the 1-per-cent customer looking for?

Apparel 130

Apparel Department Stores Clienteling Shopping 130

Retail TouchPoints

JANUARY 26, 2022

D:R Consumers are now looking for a transformed shopping experience and ways to express themselves through the products they buy. What does this look like in terms of design, and how does this differ from the traditional department store? In return, there is a higher bar for brand consistency, messaging and response.

Shopping 290

Shopping Department Stores Accounting Consumer 290