Retail TouchPoints

DECEMBER 25, 2023

People have been saying “Retail is dead” for several years now. Comparable store sales increased 9%, and the company’s gross margin increased to 58.8%. No, retail isn’t dead. Bad retail is dead. For example, your sales data can tell you what day of the week and time of day stores see the heaviest foot traffic.

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Inside Retail

OCTOBER 26, 2023

“It is undeniable,” stresses Andrea Quinn, Apac senior director of sales at Lightspeed (pictured above). Lightspeed is a single platform for point-of-sale, payment processing, inventory management and reporting which also includes tools for e-commerce and marketing. So, how can retailers tackle this pain point?

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Retail Minded

MARCH 10, 2022

While it’s almost inevitable that ecommerce growth will outpace growth through physical stores at some point in the future, it would be a huge mistake to lose sight of the critical role stores have to play beyond simply profit. Brand health includes customer loyalty, the consumer experience journey and customer connectivity.

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Retail Prophet

JULY 18, 2022

A shock to the system of western merchants and consumers who had largely operated with an assumption of unconstrained access to whatever they’ve wanted, whenever they’ve wanted it. But in the process also opened global consumer markets to risks that would make the cotton collapse of 1861 look like a picnic. Image Credit: Hip To Save).

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