Retail TouchPoints

MARCH 13, 2024

Despite Tightening Wallets, Select Brands Flourish As spend growth softened in the second half of 2023 across discretionary categories and companies geared toward more price-conscious consumers flourished, opportunities presented themselves for brands that kept an open mind. Full-service restaurants are trailing their limited-service peers.

Payment Services 264

Payment Services Consumer Customer Retention Marketing 264

Retail TouchPoints

MAY 28, 2021

Thoughts of poor customer service probably ring a bell in your own mind, and these opinions are hard to change — but there is hope. Customer service is changing rapidly to meet consumer behavior, providing smoother, more integrated experiences than ever before. Customer service plays a crucial role in brand image.

Payment Services 172

Payment Services Customer Retention Customer Experience Marketing 172

Retail TouchPoints

JULY 14, 2021

To measure this performance, the website must have high conversion rates, low bounce rates and an easy checkout process, rather than a wide range of colors and innovative buttons that bring the focus to homepage attractiveness only. . In the long term, it can turn out to be an extremely costly and time-consuming process.

Payment Services 264

Payment Services Checkout Customer Retention Management 264

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

Mobile POS enables a convenient and seamless customer experience, giving store associates more tools to help shoppers at the moment, wherever they are. It also frees up store associates to provide more personalized customer service, which differentiates many small retail businesses from their online or big-box competitors.

Payment Services 73

Payment Services Point of Sale Customer Retention Customer Experience 73

Retail TouchPoints

JUNE 29, 2021

Namely, the conversations focus on how traditional brick-and-mortar stores can incorporate AI into their operations as more and more fully autonomous stores pop up around the world. As a result, retailers had to move quickly to implement social distancing mandates in stores to make their customers feel as safe as possible while shopping.

Payment Services 261

Payment Services Checkout Customer Retention Kiosk 261

Retail TouchPoints

JUNE 23, 2022

This is also the ideal time to review the online customer journey, because consumer expectations for ecommerce convenience and personalization are higher than ever, based on the findings of ClearSale’s 2021 State of Consumer Attitudes on Ecommerce, Fraud & CX survey. Give Back-to-School Shoppers Alternative Payment Options.

Payment Services 304

Payment Services Checkout Drop-Shipping Customer Retention 304

Retail Minded

FEBRUARY 19, 2022

Contributed by Steve Villegas VP, Head of Payment Partnerships for North America. Customer retention requires a well-balanced blend of gilt-edge experience and customization. Merchants serving a global audience need an added layer of personalization; tailoring their payment method offering to consumers in each market.

Merchant Services 52

Merchant Services Payment Services Checkout Consumer 52

Retail Bound

MARCH 21, 2024

Understanding the Significance of Net Terms Net terms, also known as credit terms or payment terms, refer to the arrangement between a seller and a buyer concerning the timing and method of payment for goods or services. This competitive advantage can lead to increased market share and revenue growth.

Payment Services 52

Payment Services Wholesale Supply Chain Management Customer Retention 52

Retail Minded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Inside Retail

NOVEMBER 15, 2021

And in a market that has been significantly affected by the pandemic, building a strong and loyal customer base has never been more important, especially as times continue to remain uncertain. Loyalty programs are also a key method to showcase company values and encourage consumers to get on board with their core mission.

Payment Services 246

Payment Services Customer Retention Marketing Consumer 246

Inside Retail

MARCH 14, 2023

“One of the key takeaways from the report was that consumers are looking for quality content online, and retailers need to look into communicating stories in a better way to get more eyeballs,” Mimrah Mahmood, senior director and partner at Meltwater Asia-Pacific, told Inside Retail. per cent year-on-year in online grocery shopping in APAC.

Payment Services 130

Payment Services Customer Retention Marketing Consumer 130

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payment Services 272

Payment Services Customer Experience Consumer Advertising 272

Inside Retail

JUNE 28, 2021

In today’s new normal, the shopping experience is no longer defined by the boundaries of bricks-and-mortar, but by the customer journey as a whole. Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs. Creating cohesive customer experiences.

Customer Experience 221

Customer Experience Customer Retention Payment Services Advertising 221

Retail Minded

APRIL 20, 2023

By embracing new technology, digitizing processes, streamlining staff training, and enhancing the customer shopping experience, businesses can improve operational efficiency, foster customer loyalty, and drive revenue growth. Also, it maintains customer interest and showcases new or seasonal products.

Payment Services 52

Payment Services Store Layout Customer Retention Inventory Management 52

Cisco Retail

FEBRUARY 18, 2022

Throughout that transition, retailers relied on brand loyalty for consumer retention. As retailers worked to manage all their discrete channels, the term “omni-channel” evolved to become synonymous with retailers who operated both online, E-commerce and other channels. Attracting and Engaging Customers.

Payment Services 129

Payment Services Fulfillment Returns Customer Retention 129

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. Self-service check-ins and checkouts have become the new norm, saving time and money for retailers. New Look Stores.

Retail Trends 93

Retail Trends Consumer Payment Services Fulfillment 93

Independent Retailer

SEPTEMBER 21, 2022

Small business owners all have seen issues arise while running their retail operation. They must navigate and overcome obstacles at every level, from retaining customers to collecting debts. The first step in the sales funnel is getting the customer’s attention. Customer Retention. by Devin Partida.

Payment Services 78

Payment Services Customer Retention Advertising Location 78

Rain Pros

AUGUST 18, 2023

The accessibility and convenience offered by online shopping platforms have led to significant shifts in consumer behavior, and traditional retailers must adapt to ensure they remain competitive and meet evolving customer expectations. eCommerce has dramatically disrupted the retail sector in recent decades by changing how people shop.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

Rain Pros

AUGUST 18, 2023

The accessibility and convenience offered by online shopping platforms have led to significant shifts in consumer behavior, and traditional retailers must adapt to ensure they remain competitive and meet evolving customer expectations. eCommerce has dramatically disrupted the retail sector in recent decades by changing how people shop.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

Retail Minded

MAY 16, 2023

Online businesses that sell products and services also have the benefit of being able to scale up quickly. However, the good news is that online business owners have a huge advantage over their offline counterparts because they can operate their businesses from anywhere with an internet connection.

Payment Services 52

Payment Services Customer Retention Point of Sale Consumer 52

V Count

SEPTEMBER 15, 2022

In today’s world, the consumer wants to be able to pay for your product in a quick and easy manner, and your goal as a retail owner is to make sure this happens without any hiccups; hence picking the right POS system for your business is essential. Each customer’s shopping journey is unique and each store operates differently.

Merchant Services 98

Merchant Services Payment Services Inventory Management Planning 98

V Count

SEPTEMBER 15, 2022

In today’s world, the consumer wants to be able to pay for your product in a quick and easy manner, and your goal as a retail owner is to make sure this happens without any hiccups; hence picking the right POS system for your business is essential. Each customer’s shopping journey is unique and each store operates differently.

Merchant Services 92

Merchant Services Payment Services Inventory Management Planning 92

I Vend

OCTOBER 6, 2022

Mobile POS Mobile POS enables staff to interact with customers in the aisle, rather than simply at the checkout. Armed with operational information via a mobile device, they can engage with the consumer during the shopping process, not just at the end. Take payment, speeding up checkout by avoiding the queue.

Inventory Management 98

Inventory Management Payment Services Point of Sale Checkout 98

365 Retail

NOVEMBER 1, 2022

With brands increasingly investing in technology to develop their own marketplaces – what impact will this have on ecommerce retailers who stick to traditional processes? . Marketplaces are a dedicated space on the website which enables retailers to integrate third parties to offer products and services.

Payment Services 52

Payment Services Shopping Customer Retention Fast Fashion 52

I Vend

MARCH 14, 2023

Yet in fact, the backlash to lockdown is that many of the consumers who were forced online are now desperate to get back to human-based and personal shopping. When the National Retail Federation surveyed consumers, 45% * of respondents said they preferred in-store shopping, compared to just 28% who prefer online.

Shopping 98

Shopping Point of Sale Payment Services Checkout 98

Rangeme

JULY 29, 2022

What Fast Fulfillment Means to Consumers. Most retailers’ supply chains were not prepared for the abrupt switch in transportation and fulfillment needs or the sudden spike in consumer demand. . According to consumers, promising fast shipping sells. Better Customer Retention. More Sales.

Fulfillment 52

Fulfillment Merchant Services Drop-Shipping Shipping 52

CJ Retail Solutions

AUGUST 17, 2024

These days, retailers use technology to give customers smooth, customized shopping experiences. This changes in the way consumers engage with brands and make decisions about what to buy is the result of a number of factors, such as mobile payment systems & e-commerce platforms.

Marketing 52

Marketing Point of Sale Payment Services Promotions 52

Independent Retailer

MAY 26, 2022

Modern consumers have little tolerance for friction, and seek convenience throughout all stages of the buying process. This is a marketing strategy that integrates the conversational experience provided in messaging apps into the shopping journey, making the buying process more seamless.

Payment Services 52

Payment Services Customer Retention Consumer Marketing 52

V Count

MAY 6, 2024

It directly impacts the short-term profitability of the business, creating financial issues that can weigh heavily on the operations. Poor Customer Service : One significant factor that can lead to a decrease in customer retention is poor customer service.

Payment Services 52

Payment Services Checkout Store Layout Returns 52

365 Retail

NOVEMBER 14, 2022

You must know when to restock and make sure you don’t sell items that aren’t available, after all, astute inventory management drives scalability, profit, and customer retention. A strategy to help do this is product bundling: offering items that are commonly bought together to your customers.

Merchant Services 57

Merchant Services Payment Services Inventory Management Fulfillment 57

365 Retail

AUGUST 17, 2022

As back to school campaigns begin in full swing, the pressure is on retailers to engage with customers in more meaningful and personalised ways. Start by understanding your customer. The most forward-thinking retail marketers are ‘progressively profiling’ customers’ interests, preferences, motivations and desires.

Payment Services 57

Payment Services Customer Retention Consumer Customer Experience 57

Rangeme

SEPTEMBER 18, 2023

In today’s hyper-competitive market, product discovery is often more challenging for emerging brands than the production process for its products. Independents also cater to a more localized customer base, fostering a stronger sense of community. Unlike large chains, independent retailers offer a unique mix of benefits to brands.

Customer Retention 52

Customer Retention Payment Services Marketing Returns 52

Retalon

AUGUST 22, 2023

Understanding your ecommerce KPIs allows you to identify issues, optimize processes, uncover new opportunities, and benchmark your progress against industry standards. Customer Retention Rate Definition The customer retention rate is the percentage of customers you retain over a given time period.

Customer Retention 41

Customer Retention Returns Payment Services Promotions 41

Retail TouchPoints

OCTOBER 14, 2024

Fast Company recently noted that alternative financing methods like buy now, pay later (BNPL) are positioned to divert market share away from more traditional forms of payment on ecommerce purchases, including debit cards, especially for discretionary purchases such as electronics and beauty products.

Merchant Services 261

Merchant Services Payment Services Finance Customer Retention 261

Star Miconics

MARCH 29, 2024

This innovative method has facilitated the rapid processing and easy readability of product information by both computers and humans. By connecting barcode scanners to cloud-based POS and inventory management systems, retailers can achieve real-time visibility into stock levels, sales data, and customer preferences.

Payment Services 59

Payment Services Inventory Management Checkout Point of Sale 59

Retail TouchPoints

AUGUST 11, 2022

“People love a comeback story, and I really believe there is something here [at Wish] — there is a value proposition and [an opportunity] to align with consumers. Most consumers have no idea that they were going to buy the item that they actually bought [on Wish]. In my mind there is also a limited amount of competition.

Merchant Services 276

Merchant Services Planning Consumer Shipping 276