Remove Consumer Remove Customer Experience Remove Thrift Store
article thumbnail

Goodwill Shutters Online Marketplace GoodwillFinds

Retail TouchPoints

A message on the platforms homepage states that the site has stopped accepting orders as of March 28, and redirects customers to the auction-style resale site ShopGoodwill.com. The site was operated as a B2B2C marketplace where participating local Goodwills would list items on the site and ship the inventory directly to customers.

article thumbnail

From Unwanted to Pre-Loved: the Branding Lessons from Poshmark and Mercari

Retail TouchPoints

What were previously unwanted and undesirable items dumped at a thrift store have become valued as pre-loved items, full of potential for their next owner. Their growing popularity has seen the big retailers getting in on the act.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

To Speed Expansion, Resale Marketplace GoodwillFinds adds Walmart, Office Depot Execs to C-Suite

Retail TouchPoints

GoodwillFinds — the new resale marketplace from nonprofit thrift store chain Goodwill — has added two retail veterans to its C-suite and onboarded three new Goodwill member organizations (representing more than 50 retail stores) to the platform.

article thumbnail

Gen Z, in Their Own Words: What They Really Want from Brands and Retailers

Retail TouchPoints

While some brands claim to completely understand what these consumers really want, there are many times when Gen Z shoppers’ thoughts and behaviors don’t quite match up. And at a time when knowing and resonating with your customer is the key to survival, retail brands are hoping to get further context.

Consumer 328
article thumbnail

Category Insights Report: Dollar Stores Redefine Themselves with Enhanced Merchandising and Mobile Apps

Retail TouchPoints

Once largely associated with lower-income households, dollar stores are now becoming retail staples even for more affluent households, inspiring retailers in these categories to invest more heavily in marketing, merchandising and technology innovation that will help them differentiate. That all creates positive momentum for these retailers.”

article thumbnail

6 POS Software Performance Metric Thrift Stores Must Track

I Vend

Thrift shopping continues to grow in popularity, particularly with millennial and Gen Z shoppers. For retailers, thrift stores have become part of the ‘mainstream’, managed with many of the key disciplines of ‘regular’ retail. But thrift retail also has its own unique characteristics and store performance indicators.

article thumbnail

Retail Management Software – The Complete Guide for 2025

I Vend

Beyond POS: Enhancing Customer Experience and Efficiency True retail management software extends beyond pure POS – it includes functionality that will help you to enhance customer experiences and operational efficiency. Different types of retail businesses have their own unique customer and compliance requirements.