Retail TouchPoints

OCTOBER 31, 2023

What are the most customer-friendly ways to protect high-value items from smash-and-grabs? The good news: Skills developed on the consumer side can be flipped around and used to fight retail crime. Today’s retailers have impressive expertise in customer research. Be tough — but preserve the customer experience.

Loss Prevention 297

Loss Prevention Sporting Goods Customer Experience Store Layout 297

Retail TouchPoints

JANUARY 26, 2023

Predicting where the next phase of consumer buying behavior is headed has proven notoriously tricky. A sporting goods store, for example, could reconfigure its floor space so that most of its inventory resides in the back and the display space becomes an activity area with a rock climbing wall, golf simulator and cycling studio.

Fulfillment 331

Fulfillment Sporting Goods Customer Experience Consumer 331

Retail TouchPoints

DECEMBER 21, 2023

Resale Continued its Rise but Came Under Financial Scrutiny Consumers’ enthusiasm for secondhand goods, as well as other forms of more sustainable consumption like rental and repair services, showed no sign of slowing in 2023. But negative press didn’t stop either app from drawing U.S. Nicole Silberstein 6.

Sporting Goods 306

Sporting Goods Advertising Consumer Apparel 306

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. That’s only going to further accelerate the expectations of consumers and technology adoption within retail environments. customer experience).

Loss Prevention 323

Loss Prevention Visual Merchandising Sporting Goods Store Operations 323

Retail TouchPoints

APRIL 11, 2022

“At Designer Brands, we have truly taken control of our destiny as we have transformed into a brand builder, marrying our world-class design and sourcing capabilities to our industry leading direct-to-consumer infrastructure,” said Rawlins. “We

Planning 329

Planning Sporting Goods Accessories Apparel 329

Retail TouchPoints

NOVEMBER 25, 2024

On Amazon alone, the bag has garnered more than 5,000 five-star reviews and was named the best beach bag and tote by Travel + Leisure and Good Morning America. Now, Bogg Founder and CEO Kim Vaccarella is bringing the bag to even more consumers thanks to a new partnership with Target.

Wholesale 275

Wholesale Advertising Sporting Goods Marketing 275

Retail TouchPoints

MAY 17, 2023

Ebay ’s spending spree is continuing with the acquisition of Certilogo , a provider of digital IDs and authentication tools for apparel and fashion goods. All three investments are aimed at helping enhance the Ebay experience and build customer trust. ”

Apparel 299

Apparel Sporting Goods Fashion Consumer 299

Retail TouchPoints

FEBRUARY 21, 2023

Dick’s Sporting Goods , one of the largest sporting goods retailers, recently unveiled its House of Sports store with a running track, rock wall, batting cages and outdoor turf field. Omnichannel solutions that leverage intelligent displays, QR codes and consumer profiles can provide extreme personalization.

Sporting Goods 264

Sporting Goods Payment Services Shrinkage Point of Sale 264

VMS

JULY 27, 2021

J UST AS AMERICANS, bored and anxious during pandemic lockdown, collectively revisited their love affair with outdoor activities and sports, Dick’s Sporting Goods (Coraopolis, Pa.) introduced its new House of Sport concept, focused on multi-sport experiences, better shopper engagement and elevated customer service.

Sporting Goods 98

Sporting Goods Outdoor Visual Merchandising Location 98

Retail TouchPoints

MAY 7, 2024

What these retailers are all excited about is getting in front of an incremental consumer. DoorDash has over 37 million monthly active consumers and something like 17 million of them are DashPass subscribers. Over 20% of our consumers are now shopping across multiple categories, and that number continues to increase year over year.

Merchant Services 278

Merchant Services Grocer Fulfillment Sporting Goods 278

Retail TouchPoints

FEBRUARY 11, 2022

A key reason for the challenge is that consumers’ frequent starting points for online shopping are Amazon and Google. These two sites are where the majority of shoppers’ journeys start for 57% of retailers, so getting prospective customers from there to the retailer’s site can be a bigger challenge than sealing the sale.

Sporting Goods 264

Sporting Goods Checkout Consumer Grocer 264

Retail TouchPoints

FEBRUARY 15, 2024

. “Partnering with Starbucks is part of our commitment to invest in meaningful ways to thank our clients for choosing to do business with us,” said Shikha Narula, Head of Consumer and Small Business Product Strategy and Transformation at Bank of America in a statement.

Sporting Goods 287

Sporting Goods Accounting Consumer Marketing 287

Retail TouchPoints

JUNE 11, 2021

Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. But while blending of in-store and online provides consumers with significantly more flexible shopping, it also creates operational challenges. Providing Various Payments Technologies.

Payment Services 248

Payment Services Sporting Goods Customer Experience Consumer 248

Retail TouchPoints

AUGUST 31, 2022

And 64% of all consumers have purchased a virtual good or taken part in a virtual experience or service in the past year.”. Katie Thomas, Lead, and Tanya Moryoussef, Manager, Consumer Practice, Kearney Consumer Institute : “ Splurges aside, inflation is definitely a concern among consumers.

Consumer 289

Consumer Sporting Goods Checkout Shipping 289

Retail TouchPoints

MARCH 11, 2021

Buoyed by a return to growth in Q4 2020, Adidas has unveiled a new growth strategy that will transform the company into a direct-to-consumer-led business with an emphasis on sustainability. That growth will be driven by a focus on increasing consumer touch points in markets it refers to as “Key Cities.” billion ) over that same period.

Planning 232

Planning Wholesale Sporting Goods Accounting 232

Retail TouchPoints

APRIL 15, 2021

Results in other categories included: Sporting goods stores: Up 23.5% Although there have been some recent issues related to vaccines, consumer confidence remains high and an optimistic outlook for the future continues to grow. For instance, clothing and accessory store sales were up 18.3% unadjusted YoY.

Home Furnishings 290

Home Furnishings Sporting Goods Merchandise Store Accessories 290

Retail TouchPoints

SEPTEMBER 17, 2020

While August retail sales numbers were a bit mixed, we believe the consumer is resilient and is in good shape as we head into the holiday season,” said Matthew Shay, President and CEO of NRF. unadjusted year-over-year; and Sporting goods stores: Down 5.7%. The NRF’s numbers were also up 8.5%

Home Furnishings 260

Home Furnishings Sporting Goods Merchandise Store Accessories 260

Retail TouchPoints

OCTOBER 21, 2020

Sporting Goods & Fitness: As consumers strive to prioritize personal health and wellness, retailers such as DICK’S Sporting Goods are seeing growth opportunities. stores across its portfolio, including DICK’S Sporting Goods outlets, Golf Galaxy and DICK’S Sporting Goods Warehouse Sale outlets.

Sporting Goods 226

Sporting Goods Consumer Apparel Fulfillment 226

Retail TouchPoints

SEPTEMBER 21, 2020

More than 300 companies , including Patagonia , The Gap , DICK’S Sporting Goods and Walmart committed to removing some of the logistical barriers that often keep workers from voting. Patagonia and Target, that had executed voter engagement programs during the 2018 election cycle with employees, consumers or both.

Sporting Goods 264

Sporting Goods Department Stores Apparel Fulfillment 264

Retail TouchPoints

FEBRUARY 20, 2023

Augmenting staff with technology reduces labor costs, allows employees to focus on revenue-generating activities and results in great customer experiences, with access to information at the point of decision and the human-to-human personal touch when customers request it. distribution strategy.

Advertising 246

Advertising Sporting Goods Returns Inventory Management 246

Retail TouchPoints

FEBRUARY 18, 2021

And as COVID-19 volatility continues to put retailers and consumers in a frustrating holding pattern, more retail brands are turning to appointments to minimize store traffic and keep social distancing guidelines in place. consumer health concerns still loom, according to survey data from Shopkick.

Beauty and Health 311

Beauty and Health Consumer Shopping Clienteling 311

Retail TouchPoints

SEPTEMBER 10, 2024

Solo Stove has a vast retail partner network that includes marketplaces like Amazon and retailers with significant brick-and-mortar reach such as Ace Hardware , Best Buy and Dick’s Sporting Goods. Through that analysis, she found that Solo Stove customers were actually “way more diverse” than she initially thought.

Sporting Goods 264

Sporting Goods Marketing Consumer Outdoor 264

Retail TouchPoints

JULY 27, 2020

For example, Adidas and DICK’S Sporting Goods brought gamification to Snapchat, launching a video game that enables users to purchase directly through the app. They’re turning to solutions that allow consumers to connect loyalty programs with any payment card and collect points or rewards at checkout.

Retail Trends 165

Retail Trends Payment Services Checkout Sporting Goods 165

Retail TouchPoints

MAY 5, 2021

The COVID-19 pandemic has changed the retail sector in dramatic ways over the last year — from fluctuating product demand and availability and rapidly changing consumer behaviors and expectations to ever-evolving health and safety requirements. The other dimension to consider in all this is employees.

Customer Experience 260

Customer Experience Sporting Goods Location Boutique 260

Retail TouchPoints

SEPTEMBER 20, 2021

This has created significant opportunity for outdoor and sporting goods brands alike. . “I I think that long term this has been great, because you’ve probably reached a new consumer that wasn’t really interacting with you in the past.”. You can build community around that.

Outdoor 264

Outdoor Sporting Goods Advertising Consumer 264

Retail TouchPoints

NOVEMBER 10, 2020

Left with little choice, consumers have largely resigned themselves to waiting additional days or even weeks for their orders, but what they’ve become less willing to tolerate is a lack of information about order status. Analyst firm Forrester has chided those brands that have delayed overhauling their digital operations.

Shipping 290

Shipping Fulfillment Returns Sporting Goods 290

Retail TouchPoints

JANUARY 25, 2023

That means brick-and-mortar is still going strong, and not just because consumers are eager to get out of the house again. In-store experimentation experiences are opportunities to entertain, energize and inspire customers while connecting emotionally with them. When these consumers feel catered to, it creates more loyalty.

Store Layout 230

Store Layout Sporting Goods Consumer Location 230

Retail TouchPoints

JUNE 13, 2024

In Deckers’ financial results, President and CEO Dave Powers reaffirmed that HOKA was one of its “most admired and well-positioned brands in the marketplace,” with a “robust innovation product pipeline designed to win with global consumers.” As in any community-driven store, the goal is to build relationships and foster loyalty.

Sporting Goods 214

Sporting Goods Consumer Outdoor Wholesale 214

Retail TouchPoints

JULY 20, 2020

L.L.Bean will be selling its branded products at Staples , Nordstrom and sporting-goods store Scheels. With the back-to-school season already underway, Staples has been selling L.L.Bean backpacks and water bottles for the past two weeks in more than 1,000 Staples stores and online, according to the Associated Press (AP).

Sporting Goods 179

Sporting Goods Apparel Outdoor Location 179

Retail TouchPoints

DECEMBER 15, 2021

“There are great big box aggregators, both offline and online, but what we’re building is a premium brand direct model and an experience that doesn’t exist in the world of sporting goods right now ,” said Devin. “At At Wilson, we believe sport makes better people.

Sporting Goods 162

Sporting Goods Wholesale Location Planning 162

Retail TouchPoints

AUGUST 1, 2023

Our consumers are incredibly engaged with our brand, and UA Rewards will enable a deeper connection, delivering the value and benefits they’ve been craving,” said Stephanie Linnartz, President and CEO of Under Armour in a statement. “UA Currently available only online, Under Armour plans to roll out UA Rewards to its stores later this year.

Consumer 246

Consumer Planning Sporting Goods Customer Experience 246

Retail TouchPoints

APRIL 15, 2024

Let’s delve into what those brands are doing to stay prominent in the minds of consumers, and what brand marketers can do to gain a competitive edge. Brands need to focus on providing great customer experiences in stores and on responding in a timely and personal manner to users when they have feedback. retail brands.

Sporting Goods 130

Sporting Goods Management Consumer Marketing 130

Inside Retail

JANUARY 24, 2022

E-commerce skyrocketed when the Covid-19 pandemic hit, as more consumers realised its ease and convenience. Whilst we love the convenience and real-time availability of the online experience, whenever there has been an easing of lockdowns, people have flooded back to the physical retail environment.

Payment Services 162

Payment Services Checkout Kiosk Sporting Goods 162

Retail Focus

FEBRUARY 8, 2022

As sporting goods retailer INTERSPORT has found, using digital at the shelf edge to help customers enhances both customer experience and improves efficiency of in-store operations.

Markdowns 147

Markdowns Sporting Goods Management Shopping 147

365 Retail

SEPTEMBER 29, 2023

INTERSPORT , the global sporting goods retailer, has reported a 50% reduction in product data processing time, partnering with leading (AI) artificial intelligence platform Unifai , an Akeneo company. We chose Unifai to automate the categorisation of all our new products, which saved us from costly and time-consuming development.

Sporting Goods 105

Sporting Goods Customer Experience Marketing Management 105

Inside Retail

AUGUST 22, 2022

The sports industry is one of the most cutthroat in both India and the rest of the world. The Indian sporting goods market is a sizable business that offers a wide variety of athletic items, including footwear, workout gear, athleisure and sports gear,” he added. Wooing customers. The Asics factor.

Planning 130

Planning Marketing Apparel Sporting Goods 130

Inside Retail

JUNE 27, 2024

They have long since been a very important part of American consumer society and while they’ve had their ups and downs, they remain a popular retail destination.” While malls remain a popular retail destination, the malls that we experienced in the 50s, 80s, or even the early aughts, highly differ from the mall shopping experience of today.

Retail Marketing 147

Retail Marketing Marketing Department Stores Shopping 147