Remove Consumer Remove Customer Experience Remove Shrinkage
article thumbnail

Solutions Designed for Retail Associates Need to Keep the Customer Experience in Mind

Retail TouchPoints

Ideally, these apps also should contribute to a better in-store shopper experience. Understaffing contributes to theft and shrinkage in general, but it also creates an increasingly impersonal feeling for offline shopping ,” said Nick Kramer, Leader of Applied Solutions at SSA & Co. in an interview with Retail TouchPoints.

article thumbnail

Rethinking Pricing: How Dynamic Markdowns can Combat Food Insecurity

Retail TouchPoints

Dynamic pricing is a revenue tactic where businesses adjust for products or services in real time, based on factors such as supply and demand and customer behavior, all with the aim of maximizing profitability. Dynamic markdowns present a fairer solution in the current economic downturn, benefiting both retailers and customers alike.

Markdowns 162
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Don’t Blame Shrinkage: Why Poor Digital Strategy Might Be Responsible for Retail Uncertainty

365 Retail

Don’t Blame Shrinkage: Why Poor Digital Strategy Might Be Responsible for Retail Uncertainty While retail is a cyclical industry, it’s important to be honest about transformations, negative and positive, in the industry. Certainly, these elements make an impact. How, then, do retailers create a more “activist” frontline?

Shrinkage 113
article thumbnail

How 5G Will Power a New Retail Experience

Retail TouchPoints

Immersive shopping experiences: 5G supports a range of augmented reality (AR) and virtual reality (VR) solutions that will deliver immersive experiences, changing how consumers interact with products. It creates a host of new shopping experiences that further blur the line between physical and digital retail experiences.

article thumbnail

How to Deliver a Flawless In-Store Customer Experience

Independent Retailer

Interactive fitting rooms increase consumer engagement by providing outfit and accessory suggestions, size availability, and color options. With the new era of retail increasing shopper expectations, delivering a flawless in-store customer experience has never been more critical. by Dean Frew.

article thumbnail

Video is Not Just for Security Cams Anymore

Retail TouchPoints

It was then that consumers developed a ravenous appetite for online shopping and speedy home delivery, while losing their taste for city centers and malls. AI-powered solutions with object and people detection can help retailers reduce shrinkage and improve safe shopping conditions. The Smart in Smart Video.

article thumbnail

The Rise of Micro Markets in Airports

Retail TouchPoints

Consumers are also becoming more exposed to self-checkout options, and they are in turn becoming more normalized and natural. The growing exposure of travelers to self-service options has led to consumers preferring them as they are much more convenient than previous models.