Retail TouchPoints

MARCH 2, 2021

Consumers returned $428 billion in merchandise last year, nearly 11% of all U.S. rose to the challenge, instituting a broad spectrum of solutions such as instant credit for online returns, contactless return drop-off points, extended return periods and in some cases just letting consumers keep the products.

Returns 293

Returns Merchant Services Drop-Shipping Consumer 293

Retail TouchPoints

APRIL 15, 2021

Results in other categories included: Sporting goods stores: Up 23.5% YoY; Furniture and home furnishings stores: Up 5.9% YoY; Building materials and garden supply stores: Up 12.1% YoY; Online and other non-store sales: Up 6% month-over-month, up 30.7% YoY; Electronics and appliance stores: Up 10.5%

Home Furnishings 284

Home Furnishings Sporting Goods Merchandise Store Accessories 284

Retail TouchPoints

JANUARY 11, 2024

The Foodservice Innovation Zone will reflect the increased roles for technology in a field that’s embracing new formats and venues to satisfy consumers’ hunger and thirst. The Startup Hub also will feature new solutions from young companies offering examples of a wide range of retail technologies.

ATS 237

ATS Wholesale Inventory Management Fashion 237

Retail TouchPoints

JANUARY 20, 2021

As you walk through the mattress store, all you see is what seems like miles of white bedding and seemingly identical products. You feel your head begin to pound as you try to assimilate the barrage of messaging throughout the store. Unfortunately, similar customer experiences are everywhere.

Customer Experience 271

Customer Experience Fulfillment Consumer Marketing 271

VMS

SEPTEMBER 21, 2021

DENVER — The 21st annual International Retail Design Conference presented by VMSD magazine kicked off on Tuesday, welcoming a throng of visual merchandisers, store designers and retail executives to the Sheraton Denver Downtown Hotel for the two-day conference.

Visual Merchandising 52

Visual Merchandising Sporting Goods Merchandise Store Customer Experience 52

Retail TouchPoints

JULY 21, 2021

Living in a place like New York, there are a ton of experiences but a lot of them are expensive or they take a long time to get there or they’re designed for Instagram — not real life. On the first floor, consumers can shop a vast array of merchandise — from the hottest L.O.L This floor is meant to be completely open, free play.

Location 243

Location Merchandise Store Apparel Shopping 243

Retail TouchPoints

NOVEMBER 19, 2024

The store presents an almost unrivaled opportunity to reach large numbers of consumers who are in the act of shopping and therefore receptive to messaging about products and offers. But in the long run, those tools will at the very least need to be updated to fit the model for retail media. Is it right for retail media advertisers?

Advertising 144

Advertising Point of Sale Shopping Accounting 144

Retail TouchPoints

JANUARY 16, 2023

On the highly visible end, the panel was all female (Cornell excepted) and featured two Black women, and that’s a reflection of Target’s internal structure: “ One-third of Target’s Board of Directors is women, half of our leadership team are women and over half of our stores are led by females,” said Cornell.

Planning 274

Planning Management Merchandise Store Store Operations 274