Consumer Customer Experience Home Furnishings 
Retail Focus
AUGUST 18, 2021
Called the “Home Experience of Tomorrow”, the transformation includes an innovative new design and incorporates new technology, new ways to shop, and a focus on emotional and empowering customer experiences. The essence of retail is to serve people. Open meeting places are designed to encourage interaction and community.
Retail TouchPoints
APRIL 11, 2023
is expanding its existing slate of design tools and services with the debut of an Interior Design Service, offering consumers and businesses the chance to connect virtually with an interior design expert to help develop any space. In true Ikea form, the service is priced affordably, starting at $99 for consumers and $299 for businesses.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Retail TouchPoints
JULY 2, 2024
. “Investing in Fifth Avenue goes beyond just growing our footprint; it’s about changing the way we engage with consumers and playing a part in creating strong, sustainable economies and business communities,” said Peter van der Poel, Managing Director of Ingka Investments in a statement. in a statement. . in a statement.
Retail TouchPoints
MARCH 17, 2022
During the pandemic, the relationship between homeowners and their homes fundamentally changed, as lockdowns, social distancing guidance and quarantine protocols left many consumers with an abundance of time to stare at their own four walls. This makes them a great target audience for brands in the home improvement space.
Retail TouchPoints
DECEMBER 16, 2022
The decline occurred despite muted inflation of just 0.1% , according to the Bureau of Labor Statistics’ Consumer Price Index (CPI). decline, furniture and home furnishings stores reported a 2.6% This will minimize the risk of accepting fraudulent returns while enhancing the customer experience for loyal shoppers.”.
Retail TouchPoints
APRIL 15, 2021
YoY; Furniture and home furnishings stores: Up 5.9% Although there have been some recent issues related to vaccines, consumer confidence remains high and an optimistic outlook for the future continues to grow. For instance, clothing and accessory store sales were up 18.3% month-over-month seasonally adjusted, and up 104.6%
Inside Retail
AUGUST 15, 2021
For retailers already navigating wholesale shifts in consumer behaviour, this can seem an expensive and unnecessary headache, and the kneejerk reaction is to disincentivise returns to preserve profitability and reduce churn. Your returns process is part of your customer experience. Convert returns into loyalty.
Expert insights. Personalized for you.
64 
Let's personalize your content