Retail TouchPoints

MAY 5, 2021

Learning about the different models, comparison shopping, getting price quotes, looking into features — all of that’s happening online, prior to the actual transaction, which then the consumer goes to do in person. The numbers speak for themselves: Online sales of alcohol in the U.S. were up 80% last year, approaching $5.6

Returns 274

Returns Consumer Marketing Comparison Shopping 274

Retail TouchPoints

JUNE 8, 2021

Also to blame are overly complex checkout processes, invalid discount codes, security concerns, questionable return policies, comparison shopping, etc. One study found that 42% of consumers will make additional purchases after a positive experience with a business, and many will become loyal customers.

Shipping 194

Shipping Checkout Fulfillment Comparison Shopping 194

Inside Retail

SEPTEMBER 19, 2022

Meta’s value proposition in shopping has been thin on both sides of the equation. On the seller side, we’ve become used to having control over the customer experience, and the ability to tell our brand stories, build niche-specific tools and content, and have ownership of customer data.

Shopping 130

Shopping Payment Services Advertising Comparison Shopping 130

Hunton Andrews Kurth

OCTOBER 18, 2021

The purpose of the legislation is both to help consumers to comparison shop by grouping like products and to mitigate the reinforcement of potentially harmful gender stereotypes that can be perpetuated by gendered children’s sections in stores.

Comparison Shopping 52

Comparison Shopping Department Stores Location Customer Experience 52

Mass Relators

OCTOBER 25, 2023

This year, the ease of making returns has moved ahead as a leading reason shoppers choose to shop in stores, outpacing comparison shopping. In fact, eight in 10 of them agree the investment in self-checkouts is paying off as this technology allows associates to work on higher value tasks and improves the customer experience.

Checkout 52

Checkout Payment Services Returns Shrinkage 52

I Love Fashion

JULY 7, 2024

Comparison shopping. Lack of customer support. The Impact of Shopping Cart Abandonment on Retailers Online retailers lose billions and potential customers for shopping cart abandonment annually. The abandonment of shopping carts also affects inventory management. Website errors and slow loading times.

Payment Services 52

Payment Services Shopping Checkout Inventory Management 52

Retalon

AUGUST 20, 2019

This has spurred a lasting debate about whether or not brick-and-mortar stores will remain relevant as more and more consumers subscribe to the convenience of shopping online. This is because today’s competitive advantage in retailing can often come down to the customer experience. Still, real-world retail operations persist.

Fulfillment 32

Fulfillment Comparison Shopping Markdowns Promotions 32

Retalon

AUGUST 20, 2019

This has spurred a lasting debate about whether or not brick-and-mortar stores will remain relevant as more and more consumers subscribe to the convenience of shopping online. This is because today’s competitive advantage in retailing can often come down to the customer experience. Still, real-world retail operations persist.

Fulfillment 32

Fulfillment Comparison Shopping Markdowns Promotions 32

Retalon

SEPTEMBER 11, 2020

Demand forecasting drives most of the business’ performance metrics by reducing inventory costs, increasing turnover, and improving the customer experience. On top of that, even smaller retailers must address the multi-channel reality of today’s shopping environment. But those factors are just the tip of the iceberg.

Payment Services 41

Payment Services Promotions Accounting Fulfillment 41

Retail TouchPoints

MARCH 23, 2021

Own your audience’s comparison shopping experience. Comparison shopping is a major part of the showrooming experience for most consumers. In a branded B&M environment, the comparison process works to your advantage: you win no matter which item they choose to buy.

Comparison Shopping 274

Comparison Shopping Consumer Shopping Location 274

Retail TouchPoints

DECEMBER 3, 2024

When do people actually start their holiday shopping? Which behaviors indicate they are comparison shopping versus ready to pull the trigger? What signals show they’re ready to buy? The strategy shift was dramatic.

Marketing 282

Marketing Comparison Shopping Consumer Shopping 282