Retail TouchPoints

MAY 30, 2023

Bouclair has rolled out a new POS platform in its 54 stores across Canada. The PredictSpring solution includes both stationary and mobile POS applications along with clienteling, omnichannel commerce and inventory management capabilities.

Home Furnishings 296

Home Furnishings Clienteling Inventory Management Fulfillment 296

Retail TouchPoints

DECEMBER 7, 2020

Many of the clinics will open in medically underserved areas, with clienteles including those who may not have access to healthcare and are at greater risk of health disparities.

Planning 321

Planning Location Clienteling Marketing 321

Retail TouchPoints

MAY 24, 2021

In 2018, the brand partnered with Salesfloor to deploy a new mobile platform for associates — known as StyleConnect — combining clienteling and mobile checkout with a customer-facing interface embedded on the retailer’s ecommerce site. Associates also can tag customers as VIPs and target the VIP customer segment to send them exclusive offers.

Clienteling 249

Clienteling Boutique Checkout Shopping 249

Retail TouchPoints

SEPTEMBER 14, 2023

By handing operations off to Cart.com, Pacsun will be able to tap into the company’s “scale, proprietary technologies and operational expertise” to “enhance our efficiency and increase customer satisfaction,” said Russell Bowers, COO and CFO of Pacsun in a statement.

Fulfillment 263

Fulfillment Clienteling Inventory Management Point of Sale 263

Retail TouchPoints

NOVEMBER 3, 2020

The main messages: Lean in to clienteling, partnerships and regional ambassadors. Technology suggestions included: Endear , empowering store associates to become digital marketers; and Hero , connecting online customers to store associates via text, chat, voice and video call.

Clienteling 207

Clienteling Returns Consumer Location 207

Retail TouchPoints

JULY 8, 2020

Brooks Brothers also has deployed the Concierge mobile application for its retail store associates, bridging the online-offline divide with mobile devices that enable personalized engagements in the stores.

Clienteling 191

Clienteling Fulfillment Apparel Location 191

Retail TouchPoints

APRIL 11, 2024

Photo credit: Westfield Century Center Designing Experiences that Drive Measurable Results Because WCC’s experiential clientele is so diverse, it measures the success of these events and activations through various lenses. Some events, like the John Legend pop-up concert, generate a lot of buzz and drive new customers to the center.

Merchant Services 278

Merchant Services Consumer Clienteling Shopping 278