Retail TouchPoints

AUGUST 28, 2023

The specialty retailer for Gen Z has selected Manhattan Active Point of Sale to enhance its omnichannel sales strategy and deliver seamless shopping experiences across all channels. PacSun is expanding its partnership with Manhattan Associates to further its unified commerce vision.

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Retail TouchPoints

DECEMBER 17, 2020

Rebag has opened its first-ever standalone Rebag Bar — a micro version of its traditional store — located in New York’s Shops at Columbus Circle. Customers can expect a tailored clienteling approach to assist them with the personalized digital shopping experience.

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Retail TouchPoints

NOVEMBER 15, 2023

Luxury accessory resale site Rebag and online resale platform ThredUp have announced a multi-faceted partnership to bring their clienteles closer together and enhance both companies’ circularity efforts. Additionally, ThredUp customers will now find a range of luxury handbags from Rebag on Thredup.com. ” . ”

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Retail Focus

DECEMBER 16, 2022

Goldsmiths, one of the UK’s leading luxury watch and jewellery retailers and part of the Watches of Switzerland Group, has relocated its Solihull showroom to a new larger location in the Touchwood shopping centre. . The Touchwood shopping centre is a mix of elegant malls with a stylish retail offering.

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Retail TouchPoints

MAY 24, 2021

When women’s apparel retailer Chico’s first sought to modernize its retail experience, the goal was to offer customers a more robust, personalized shopping experience and the ability to engage with its associates anywhere, and on any device.

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Retail TouchPoints

NOVEMBER 3, 2022

David’s Bridal will showcase personalized service and inclusivity with a new store format in approximately 30 locations, including 12 all-new shops, in 2023. Select locations will include a Little White Dress Boutique and Flower Girl Shop, as well as a “shimmer and shine” shop that houses designer shoes and accessories.

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Customer Experience Clienteling Boutique Accessories 274

Retail TouchPoints

AUGUST 8, 2024

.” Bringing Luxury Resale to Stores Bloomingdale’s stores featuring the new curated collection will have dedicated shop-in-shops featuring Rebag’s brand aesthetics. Each shop-in-shop will feature a curated selection of pre-owned luxury items available for purchase. at Town Center at Boca Raton, Fla.;

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Retail TouchPoints

MARCH 24, 2022

AMIRI has partnered with SaaS provider Tulip to enhance its physical store shopping experience with solutions including: Clienteling , which creates high-touch experiences for Amiri’s most valued clients through providing systematic connection-building options for store associates; Appointments to allow customers to book one-on-one meetings with store (..)

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Clienteling Checkout Fashion Customer Experience 264

Inside Retail

AUGUST 3, 2021

Dressing modestly shouldn’t be a barrier to being stylish, but there are a few more considerations we need to make when we go shopping. My experience of shopping in Australia is up and down. As a veiled woman, I struggle to hit the elusive trifecta when I’m shopping: quality, suitability, and style. Image: Supplied.

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Retail TouchPoints

JUNE 29, 2021

The data is available in real time at the POS, empowering store associates to deliver seamless brand experiences with capabilities such as mobile checkout, endless aisle, store fulfillment, inventory management and clienteling. Our brand is a true labor of love,” said Alex Faherty, Co-founder and CEO of Faherty Brand in a statement. “As

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Retail TouchPoints

JULY 9, 2020

In a best-case scenario, where a vaccine becomes available or the economic ramifications of the pandemic are not too severe, people will resume shopping and traveling and give a boost to luxury goods sales,” said Willersdorf in an interview with Retail TouchPoints. The Gucci try-on filter for Snapchat in action. Source: Gucci).

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Inside Retail

AUGUST 15, 2023

The gallery-like store, housed in a heritage building, is set to “redefine the shopping experience for fashion enthusiasts and design aficionados alike”, delivering to consumers a range of high-tech performance garments and ready-to-wear staples alongside the tailored suiting.

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Fashion Clienteling Boutique Location 246

Retail Focus

NOVEMBER 1, 2022

Goldsmiths, part of the Watches of Switzerland Group – the UK’s leading luxury retailer, has opened its latest new luxury concept showroom at Meadowhall Shopping Centre in Sheffield, featuring their first Gucci shop-in-shop boutique. We are delighted to enhance our portfolio within Meadowhall for our local clientele.”.

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Inside Retail

OCTOBER 20, 2024

From exclusive capsule collections with designer brands like Gucci, Bottega Veneta, Loewe, and Brunello Cucinelli, to one-of-a-kind premium experiences, such as a 24-hour event in Shanghai produced alongside the Paris-based label Courrèges, Mytheresa offers a shopping experience that only a select few can indulge in, let alone afford.

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Retail TouchPoints

AUGUST 18, 2022

Once reserved for an ultra-affluent clientele with disposable income to spend on shopping trips in the world’s most fashionable cities, the luxury category is undergoing a significant transformation. Luxury brands must identify virtual tools that will relay their stories authentically for their discerning clientele.

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A1 Retail

DECEMBER 4, 2024

When choosing the locations for these three stores, we wanted to ensure the new areas attracted the target clientele and gained more visibility, which is why we chose Neal Street in the centre of London, Canary Wharf to the east and Westfield London to the west.

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Beauty and Health Clienteling Accessories Location 104

Retail TouchPoints

JULY 1, 2021

Stylyze is a machine learning SaaS platform that offers product attribution data and curated content to power relevant shopping experiences across the customer journey. Kupbens: Customers today are looking for seamless and unique experiences that improve their shopping journey when it comes to discovering and engaging with fashion.

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Retail Bound

MARCH 4, 2025

Shopping malls were once viewed as relics of the pastcasualties of the eCommerce boom and shifting consumer habits. This blog explores why shopping malls have proven resilient, how they’re evolving, and what these changes mean for your brand. But, against the odds, malls are thriving again. The reasons are clear.

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CJ Retail Solutions

DECEMBER 7, 2024

The significance of shop display maintenance cannot be overstated in the retail environment. When displays are clean, organized, and visually appealing, they not only attract customers but also enhance the overall shopping experience. One of the most significant advantages is the enhancement of customer engagement.

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Inside Retail

APRIL 1, 2025

Our e-commerce platform, which already serves a growing global customer base, is also being continuously optimised to enhance the shopping experience and meet the needs of our international clientele. IR: Which markets do you see as the most promising?

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Retail TouchPoints

APRIL 11, 2024

Collaborating to Keep ‘Disruptive Concepts’ Brand-Relevant Because Salvador’s core focus is to bring new and more abstract concepts into WCC, Schillace provides a critical gut-check, ensuring that these ideas fit into the overall “storytelling of the shopping center,” and align with what both consumers and retailers expect, Schillace noted.

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Storis

SEPTEMBER 16, 2024

One strategy that has gained traction in recent years is clienteling, a technique rooted in building long-term relationships with customers through personalized interactions and tailored recommendations. Clienteling is a sales philosophy centered around understanding and meeting the unique needs of individual customers.

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Inside Retail

JULY 2, 2024

While the everyday consumer has become pri c e-sensitive with the growing costs of living in the US, the 1 per cent is still spending – to a point where the luxury shopping market has become more competitive than ever. The retail expert noted that “for discretionary luxury shopping in physical retail, this is paramount”.

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Inside Retail

SEPTEMBER 18, 2024

They understand they have to find a way of bringing all their brand and shopping experiences together for their operations and their customers, but they have loads of questions about how best to do so. Retailers also ask us about unified commerce – what it means and how to achieve it – literally every day.

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Retail Focus

DECEMBER 6, 2022

Global high-performance wellness brand, Hyperice , opens its first pop-up shop at luxury department store, Harrods. As such, today, we are delighted to become a small part of the incredible history of Harrods, and to bring our innovative products to some of the most sophisticated clientele in the world.”.

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Inside Retail

JANUARY 12, 2025

The first store is set to open in Tokyos shopping district Ginza. While our primary focus is the domestic Japanese market, our first store in the country is strategically located in Ginza, Tokyos most celebrated shopping district, in order to also serve as a touchpoint for tourists to explore our brand.

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Retail TouchPoints

OCTOBER 27, 2021

Now the offering is open to brands and retailers of all sizes, enabling them to engage more deeply with the platform’s 80 million users through limited-time product drops, one-to-one clienteling and Posh Parties. ” . ”

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Retail TouchPoints

NOVEMBER 16, 2023

Serving as the brand’s first-ever immersive design store, the location features a two-level “Design Desk” staffed by design professionals, a Crate & Kids shop-in-shop and a range of services, including floral arrangements and monogramming. 18 through Dec. ”

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Retail TouchPoints

JANUARY 20, 2022

For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele.

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CJ Retail Solutions

DECEMBER 8, 2024

By prioritizing customer feedback in decision-making processes, kiosk operators can create a more user-centric experience that meets the evolving needs of their clientele. When it comes to maintaining shop kiosks, it is important to stay up to date with the latest trends and tips in the retail industry.

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Inside Retail

JULY 8, 2024

Authorised retail stores remain relevant in China due to their ability to assure product authenticity, provide immersive shopping experiences, and support omnichannel strategies,” said Gollipalli. They foster consumer trust, enable personalised customer engagement, and integrate advanced technologies like AI and AR.”

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Retail TouchPoints

FEBRUARY 12, 2024

Shopping is one of life’s simple pleasures. And in today’s day and age, shopping online has never been easier — with targeted ads, free shipping, free returns, stores built into Instagram or TikTok, logins saved on your browser and payment information saved on your devices.

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Inside Retail

JUNE 22, 2021

After a seven-year makeover, the historic store will reopen to the public on June 23 and rival the likes of Galeries Lafayette, housing a hotel, restaurants and shops. Its latest venture, with 20,000 square meters of shopping space, sits on the banks of the Seine, close to tourist magnets like Notre-Dame Cathedral and the Louvre museum.

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Retail TouchPoints

FEBRUARY 18, 2021

Less than half ( 48% ) of consumers who have already received the vaccine say they feel more comfortable shopping in stores now. Further, 96% of consumers say they will continue to take personal safety precautions while shopping. Even with vaccinations beginning to roll out across the U.S., Is the store limited in space?

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Retail Focus

JANUARY 6, 2022

Technology within the physical store will focus on digitising operations and enabling employees to deliver a more personalised shopping experience where product advice and brand advocacy come across with greater authenticity. Tempur-Pedic (New York City). To solve these issues, urban mixed-use touchpoints for retail are emerging.

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Inside Retail

JULY 22, 2024

It is the beginning of a great journey and a stronger focus on PR and marketing for the first time in Australia, and will allow us to reach a broad new audience while engaging existing clientele, with the exciting new offerings and wide range available. Are there any specific countries or regions within Asia Pacific that are being targeted?

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Retail TouchPoints

FEBRUARY 22, 2023

The shopping mall’s identity crisis has been an oft-discussed topic in the retail industry. Even beforethe pandemic, the narrative focused on how malls were navigating the rise in online shopping and the associated fall in foot traffic. RTP: What is the next big trend in developing an omnichannel shopping mall experience?

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