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Data-Driven Sustainability: How Supply Chain Efficiency and Clienteling Drive More Sustainable Operations and Customer Choices

Retail TouchPoints

When delivering goods, luxury retailers can also reduce their carbon footprint by offering BORIS, BOPIS and BOSS (buy online, return in-store, buy online, pick up in-store, and buy online, ship to store) options. There is also a significant intersection of sustainability with customer preference data.

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Ecommerce in 2025: How Data Quality Powers Growth and Customer Satisfaction

Retail TouchPoints

Ecommerce businesses can better understand and serve their clientele when interactions are powered by clean customer data. Shipping errors are reduced and checkout is easier, protecting the customers overall experience with your brand. This sponsored content is brought to you by Melissa.

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Rebag, ThredUp Join Forces to ‘Push the Boundaries of the Secondhand Market’

Retail TouchPoints

Luxury accessory resale site Rebag and online resale platform ThredUp have announced a multi-faceted partnership to bring their clienteles closer together and enhance both companies’ circularity efforts. For items that sell on ThredUp, customers will receive Rebag credit that can be used online and in store.

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Marine Layer Deploys Omnichannel Platform Chainwide

Retail TouchPoints

Casual apparel retailer Marine Layer has added features such as mobile checkout, endless aisle and ship-from-store as it seeks to offer a more seamless omnichannel experience across digital and physical channels. retail stores. “Our So we made the decision last year to turn a very difficult year into an opportunity.

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French Contemporary Fashion Brand Brings Rental Service to U.S.

Retail TouchPoints

Customers can return the items at the end of the rental period with free shipping and dry cleaning, continue to rent for a daily fee or purchase the item at a discount. Those available for rental in the selected size and color will display a “Borrow” button. The service is powered by B2B rental technology platform CaaStle.

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In their own words: Getting to know Aptos, a global leader in unified commerce

Inside Retail

Suggested selling and other clienteling capabilities will soon be available in the palm of every associate’s hand, integrated seamlessly into their POS. We are indeed excited about the tools we will be adding to Aptos One. Of particular note are the enhanced CRM tools we are embedding in Aptos One.

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A Retailer’s Guide to Preparing Your Warehouse for Ecommerce Success

Retail TouchPoints

Good warehousekeeping leads to better customer service through improved inventory management, faster receiving, put-away, picking and shipping times, savings in labor costs and reducing expensive errors. When it comes to ecommerce, the cost of shipping and returns is another area where a WMS can deliver valuable savings in time and money.