Retail TouchPoints

JULY 12, 2021

Above all, they must keep the customer experience top of mind, and Amazon sets the benchmark for customer experience and expectations when it comes to online shopping. New Solutions for Ecommerce Fulfillment (and Returns). As you might imagine, this is incredibly time consuming. Accepting our New Reality.

Merchant Services 279

Merchant Services Fulfillment Shipping Inventory Management 279

Retail TouchPoints

FEBRUARY 12, 2024

Shopping is one of life’s simple pleasures. And in today’s day and age, shopping online has never been easier — with targeted ads, free shipping, free returns, stores built into Instagram or TikTok, logins saved on your browser and payment information saved on your devices.

Shipping 282

Shipping Clienteling Returns Shopping 282

Retail TouchPoints

FEBRUARY 22, 2023

The shopping mall’s identity crisis has been an oft-discussed topic in the retail industry. Even beforethe pandemic, the narrative focused on how malls were navigating the rise in online shopping and the associated fall in foot traffic. RTP: What is the next big trend in developing an omnichannel shopping mall experience?

Consumer 306

Consumer Shopping Department Stores Clienteling 306

Retail TouchPoints

FEBRUARY 18, 2021

Less than half ( 48% ) of consumers who have already received the vaccine say they feel more comfortable shopping in stores now. Further, 96% of consumers say they will continue to take personal safety precautions while shopping. Ultimately, the customer must feel at ease within the space, or they will be reluctant to return.

Beauty and Health 311

Beauty and Health Consumer Shopping Clienteling 311

Inside Retail

JUNE 22, 2021

After a seven-year makeover, the historic store will reopen to the public on June 23 and rival the likes of Galeries Lafayette, housing a hotel, restaurants and shops. Its latest venture, with 20,000 square meters of shopping space, sits on the banks of the Seine, close to tourist magnets like Notre-Dame Cathedral and the Louvre museum.

Department Stores 230

Department Stores Clienteling Accessories Returns 230

Retail TouchPoints

JANUARY 20, 2022

For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele. Do they invest in automation technology to enhance data-sharing between sales channels?

Merchant Services 264

Merchant Services Clienteling Shipping Inventory Management 264

Inside Retail

JULY 2, 2024

While the everyday consumer has become pri c e-sensitive with the growing costs of living in the US, the 1 per cent is still spending – to a point where the luxury shopping market has become more competitive than ever. The retail expert noted that “for discretionary luxury shopping in physical retail, this is paramount”.

Shopping 147

Shopping Fashion Clienteling Consumer 147

Retail Focus

JANUARY 6, 2022

Technology within the physical store will focus on digitising operations and enabling employees to deliver a more personalised shopping experience where product advice and brand advocacy come across with greater authenticity. Tempur-Pedic (New York City). Tempur-Pedic (New York City).

Fulfillment 246

Fulfillment Clienteling Location Consumer 246

CJ Retail Solutions

DECEMBER 7, 2024

The significance of shop display maintenance cannot be overstated in the retail environment. When displays are clean, organized, and visually appealing, they not only attract customers but also enhance the overall shopping experience. One of the most significant advantages is the enhancement of customer engagement.

Shopping 52

Shopping Boutique Clienteling Store Layout 52

Retail TouchPoints

NOVEMBER 3, 2020

Consumers have taken shopping into their own hands — literally — with the use of ecommerce on mobile up 80%. The main messages: Lean in to clienteling, partnerships and regional ambassadors. A few key questions started the lunchtime conversation: Q: What’s the new purpose of brick -and-mortar retail?

Clienteling 207

Clienteling Returns Consumer Location 207

Inside Retail

JULY 22, 2024

Inside Retail: What are the reasons behind Desigual’s return to Australia? It is the beginning of a great journey and a stronger focus on PR and marketing for the first time in Australia, and will allow us to reach a broad new audience while engaging existing clientele, with the exciting new offerings and wide range available.

Clienteling 262

Clienteling Fashion Wholesale Marketing 262

Retail TouchPoints

APRIL 1, 2024

Even Amazon, the paragon of online shopping, only offers customer service in 16 languages. Attracting return customers hinges on being able to provide world-class customer support no matter the language they speak. A real-time translation technology will allow you to cater to a diverse, global clientele and drive sustained growth.

Customer Experience 320

Customer Experience Clienteling Customer Retention Accounting 320

Retail TouchPoints

JULY 29, 2021

Bojanowski: We have this army of incredible beauty advisors in our stores who are just the best in the business in terms of product knowledge, and one idea that we had during the shutdown was, how can we leverage them to connect with clients who are only able to shop the website? I could see that sort of clienteling aspect come into it.

Social Commerce 279

Social Commerce Checkout Payment Services Clienteling 279

Inside Retail

MAY 28, 2024

We’ve had customers shopping while on vacation in another city, who continue to shop with that sales associate from afar after returning home. We continue to increase the use of our clienteling platform to connect our customers with our stylists, spur repeat purchases and help deliver a more personalised experience.

Boutique 257

Boutique Fashion Clienteling Marketing 257

Retail Focus

NOVEMBER 28, 2022

Many brands have taken one step further to focus on clienteling services to offer personalized experiences. To conclude, brands that aimed at investing more in the social variable have replicated the experience of shopping with friends through devices, like squad shopping and group buying. . Engaging the senses.

Customer Experience 246

Customer Experience Management Payment Services Clienteling 246

Inside Retail

APRIL 21, 2024

Home InStyle 2024, organised by the Hong Kong Trade Development Council (HKTDC) drew 1750 exhibitors, 70 per cent up on last year’s event, evidence that retail buyers and brands are returning to trade exhibitions.

Clienteling 264

Clienteling Marketing Consumer Accessories 264

Retail TouchPoints

NOVEMBER 18, 2020

The coronavirus pandemic has pulled retailers in a number of different directions as they react to shifting shopping trends and new expectations generated by the explosion in ecommerce shoppers. While many shoppers are still reluctant to return to physical stores, they still see the value of (and often miss) the in-store experience.

Customer Experience 276

Customer Experience Kiosk Clienteling Fulfillment 276

Retail TouchPoints

JUNE 6, 2024

So much of retail is about how you speed up different parts of a shopping journey [examples include self-checkout, ecommerce, click-and-collect] to make it simple, convenient and fast for the customer. Here’s RTP ’s take on the best fast and slow experiences we saw on our tour of Chicago’s famed Magnificent Mile shopping district.

ATS 271

ATS Advertising Customer Experience Returns 271

Retail TouchPoints

DECEMBER 2, 2022

For more than 85 years, Economy Candy has been a reliable purveyor of all things sweet, from classic favorites to hard-to-find exotic confections and even viral phenomenon like slime lickers, which are essentially “roll-on deodorant for your tongue,” according to Skye Cohen, who runs the shop alongside her husband Mitchell Cohen.

Social Commerce 290

Social Commerce Clienteling Location Shopping 290

Inside Retail

JULY 19, 2022

It’s part of the mall’s rejuvenation to refresh and elevate its positioning among its clientele. The new stores at the iconic luxury mall are designed to expand its lifestyle, beauty and food and beverage offerings so shoppers can get a taste of specially curated merchandise and unique shopping experiences. “We

Clienteling 130

Clienteling Supermarket Shopping Specialty Retailers 130

Inside Retail

OCTOBER 24, 2021

Podcasts are an easy to access platform for our customers or listeners who already lead busy lives, and can be enjoyed while they commute, do their weekly shop, or while on their walk,” he said. Liquor brand Tia Maria recently announced its return to podcasting platforms following a successful run of its ‘One of a Kind’ podcast last year.

Clienteling 245

Clienteling Marketing Supermarket Advertising 245

Retail Focus

APRIL 21, 2023

Through The Handbag Clinic’s in-store restoration services, Fenwick customers can shop with increased confidence and feel empowered to invest in luxury handbags and shoes, knowing there is an after-care programme in place that far exceeds standard warranties. Prices are bespoke and start from £19.95

Clienteling 148

Clienteling Fashion Department Stores Accessories 148

Retail Gazette

JUNE 27, 2024

The tourist tax also took its toll as Watches of Switzerland highlighted that the UK performance was driven by a domestic clientele with “minimal return of tourist spending due to lack of VAT free shopping”.

Clienteling 104

Clienteling Boutique Returns Shopping 104

Inside Retail

SEPTEMBER 26, 2022

This was complemented by the return of headliner events to Singapore, such as the Formula One Grand Prix, and a buzz of activities around the Marina Bay Waterfront Promenade. The Shoppes is able to capture the upswing in tourism recovery, while continuing to attract returning local visitors,” she added. Holding on to customers.

ATS 130

ATS Clienteling Shopping Boutique 130

Retail Gazette

MAY 16, 2024

The retailer noted the impact of the tourist tax, highlighting that UK performance continues to be driven by “domestic clientele with minimal return of tourist spending due to the lack of VAT free shopping”. For the year ahead, Watches of Switzerland expects adjusted EBITDA to rise between just 0.2 – 0.6%.

Returns 59

Returns Boutique Clienteling Wholesale 59

Retail Focus

SEPTEMBER 1, 2024

It’s is more than just making a simple purchase; it’s about providing an effortless, engaging experience that keeps customers returning to your business. Global events such as the COVID-19 epidemic have also contributed to this shift, causing even more shoppers to choose online shopping as their default option.

Customer Retention 130

Customer Retention Payment Services Clienteling Shopping 130

365 Retail

JANUARY 29, 2025

This advanced approach not only benefits retailers but also creates a more satisfying shopping experience for consumers. Virtual fitting rooms and personalised shopping experiences are becoming mainstream as they offer the convenience and customisation that shoppers crave.

Payment Services 52

Payment Services Inventory Management Clienteling Consumer 52

Inside Retail

NOVEMBER 25, 2021

I had also recently returned from many years working in the UK at luxury houses such as Armani and Prada. A buyer must curate a collection that he/she knows will sell well and resonate with the business’ clientele, so the best buyers have spent many years working in retail and understanding client profiles.

Fashion 130

Fashion Boutique Clienteling Planning 130

Inside Retail

OCTOBER 26, 2021

Bars, restaurants and shops are all preparing for a return to ‘normality’. In an effort to understand the factors shaping shopping patterns and preferences, there is no shortage of speculation as to what the future might hold. State borders are opening up. Schools are welcoming students back.

Clienteling 26

Clienteling Supermarket Shopping Returns 26

Retail Focus

APRIL 7, 2021

As a one-stop-shop for sustainable luxury, the combined restoration repair and resale service will enable its Essex-based clientele to enjoy fashion more consciously by extending the life of their luxury handbags and shoes whilst boosting the region’s circular economy through its preowned resale service.

Fashion 130

Fashion Clienteling Department Stores Returns 130

Retail Minded

JULY 9, 2021

The social distancing restriction for example meant that more people are shopping online than in brick-and-mortar stores. You may also want to enter a partnership with those stores that have the same clientele as your business. Go Where Your Customers Are. This may mean selling your product and offering their gifts and the like.

Marketing 98

Marketing Clienteling Merchant Services Advertising 98

Inside Retail

JUNE 28, 2022

The 684.6sqm retail space is located in Setia City Mall, one of the largest shopping complexes in Shah Alam. the new store concept, is being touted as a family-friendly shopping experience, featuring a new toy section, with licensed products from well-known brands and Miniso’s own mini family collection. Miniso 3.0, Miniso 3.0,

Inventory Turnover 130

Inventory Turnover Clienteling Social Commerce Consumer 130

VMS

JULY 27, 2021

Since my first visit to San Miguel, I return as often as I can and have seen many changes as big brands have invested here, including the hotels Rosewood and Live Aqua. Art galleries, champagne bars, a gourmet bakery, great restaurants and fine shopping are all together in one contemporary space.

Visual Merchandising 105

Visual Merchandising Clienteling Returns Fashion 105

Retail Minded

MARCH 10, 2022

For example, Target recently reported that as much as 75% of its online orders involved their stores in some capacity: be that buy online, pickup in store (BOPIS), curbside pickup, ship from store, local home delivery from store stock, or even buy online, return in store (BORIS).

Dead-Stock 98

Dead-Stock Fulfillment Payment Services Point of Sale 98

Small Biz Trends

OCTOBER 21, 2021

Niche marketing entails channeling marketing efforts towards first identifying a particular type of clientele and their particular needs. By segmenting your clientele and pinpointing the type of clientele that is best suited to leverage your brand and products you can embark on a focused effort towards capitalizing on your efficiency.

Marketing 139

Marketing Payment Services Target Market Beauty and Health 139

Retail Minded

MARCH 16, 2024

With real-time analytics, retailers can swiftly adapt to market changes — an essential tactic in today’s fast-paced shopping environment. Enhanced search capabilities mean better service, quicker problem-solving, and ultimately, a smoother operational flow that benefits both your team and your clientele. The result?

Checkout 98

Checkout Inventory Management Clienteling Point of Sale 98

Inside Retail

AUGUST 16, 2023

” Source: Reuters Male chaperones The Taliban’s return to power has rapidly reversed two decades of internationally backed efforts to boost economic opportunities for women that saw donors pour several billion dollars into empowerment programmes. “Otherwise, how will we eat?”

Clienteling 130

Clienteling Returns Promotions Fashion 130