Inside Retail

MAY 3, 2021

Additionally, office workers are returning to the CBD as Covid-19 restrictions are lifted, which is driving a recovery for local retailers from market loss last year due to the lockdown, said Michael Charlton, Crown Group general manager of commercial and retail. “Our

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Inside Retail

NOVEMBER 4, 2024

Earlier this year, it was reported that Harrolds’ Melbourne and Sydney stores would be relocated as part of the business’s plan to return to sustainable profit, however, the business remained plagued by difficulties in the retail sector. The post Behind the demise of Harrolds: A cautionary tale or singular case?

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Clienteling Shopping Marketing Management 263

Inside Retail

JULY 22, 2024

Inside Retail: What are the reasons behind Desigual’s return to Australia? It is the beginning of a great journey and a stronger focus on PR and marketing for the first time in Australia, and will allow us to reach a broad new audience while engaging existing clientele, with the exciting new offerings and wide range available.

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Clienteling Fashion Wholesale Marketing 261

Retail Gazette

JUNE 27, 2024

The tourist tax also took its toll as Watches of Switzerland highlighted that the UK performance was driven by a domestic clientele with “minimal return of tourist spending due to lack of VAT free shopping”.

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Clienteling Boutique Returns Shopping 104

Retail TouchPoints

JULY 1, 2021

We already use Stylyze today through our clienteling tool, NM and BG CONNECT, allowing us to provide outfit styling as well as other applications to assist our selling associates and provide our customers with a personalized luxury experience. RTP: What role will these digital capabilities play in NMG’s overall omnichannel strategy?

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Clienteling Department Stores Returns Customer Experience 264

Retail TouchPoints

FEBRUARY 12, 2024

And in today’s day and age, shopping online has never been easier — with targeted ads, free shipping, free returns, stores built into Instagram or TikTok, logins saved on your browser and payment information saved on your devices. It’s a way to treat ourselves, and to indulge in a little luxury.

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Shipping Clienteling Returns Shopping 282

Retail TouchPoints

APRIL 1, 2024

Attracting return customers hinges on being able to provide world-class customer support no matter the language they speak. A real-time translation technology will allow you to cater to a diverse, global clientele and drive sustained growth. There are several key features to look out for when choosing a translation platform.

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Customer Experience Clienteling Customer Retention Accounting 320

Retail TouchPoints

NOVEMBER 3, 2020

The main messages: Lean in to clienteling, partnerships and regional ambassadors. Attendees discussed a better approach to training, specifically in COVID-related tasks, scheduling optimization that maximizes coverage and appointment-based tools that handle customer queues.

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Clienteling Returns Consumer Location 207

Retail TouchPoints

JULY 12, 2021

New Solutions for Ecommerce Fulfillment (and Returns). The return on investment for a WMS was traditionally calculated based on cost reductions in areas such as inventory management, improvements in workforce productivity, reduced error rates in picking and shipping, more efficient use of space and so on. Accepting our New Reality.

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Inside Retail

JUNE 22, 2021

Spending by visitors to France remains a major source of income for high-end brands, even if Chinese shoppers, the industry’s number one clientele, have been buying a lot more at home during the pandemic – a shift expected to outlast the health emergency.

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Department Stores Clienteling Accessories Returns 230

Inside Retail

OCTOBER 4, 2022

Celebrities and international crowds have descended on the French capital, marking the fashion industry’s sweeping return as it rides a post-pandemic spending frenzy. Wealthy clientele of fashion houses have largely been shielded from the cost of living crisis.

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Fashion Clienteling Boutique Department Stores 246

Storis

NOVEMBER 20, 2024

Clienteling practices ensure that sales associates customize the template with pertinent details of specific customer engagement. For brick-and-mortar retailers, driving return visits is essential for sustaining sales. STORIS NextGen is the best clienteling system I’ve ever used.”

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Inside Retail

JULY 19, 2022

It’s part of the mall’s rejuvenation to refresh and elevate its positioning among its clientele. With the sense of normalcy returning, we see more appreciation for physical shopping and interaction amongst our shoppers and tenants.”.

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Retail Focus

JANUARY 6, 2022

Retailers are already redesigning brick-and-mortar locations to accommodate product distribution, converting retail stores into micro-fulfilment spaces and offering curb side pick-up and return services, many large stores are also looking to distribute essential customer services across a small network of physical locations.

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Retail Focus

APRIL 21, 2023

The integrated offering of ‘Buy, Sell, Restore, Authenticate’ will enable its Yorkshire-based clientele to enjoy fashion more consciously by prolonging the life of their luxury handbags, shoes, luggage, and leather clothing whilst boosting the region’s circular economy through its pre-owned resale service.

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Inside Retail

SEPTEMBER 26, 2022

This was complemented by the return of headliner events to Singapore, such as the Formula One Grand Prix, and a buzz of activities around the Marina Bay Waterfront Promenade. The Shoppes is able to capture the upswing in tourism recovery, while continuing to attract returning local visitors,” she added. Holding on to customers.

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Retail Focus

SEPTEMBER 1, 2024

It’s is more than just making a simple purchase; it’s about providing an effortless, engaging experience that keeps customers returning to your business. They could also customise their discount offers and sales to specifically offer savings and deals on brands that they know are especially popular with their clientele.

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Customer Retention Payment Services Clienteling Shopping 130

Inside Retail

MAY 28, 2024

We’ve had customers shopping while on vacation in another city, who continue to shop with that sales associate from afar after returning home. We continue to increase the use of our clienteling platform to connect our customers with our stylists, spur repeat purchases and help deliver a more personalised experience.

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Boutique Fashion Clienteling Marketing 257

Inside Retail

APRIL 21, 2024

Home InStyle 2024, organised by the Hong Kong Trade Development Council (HKTDC) drew 1750 exhibitors, 70 per cent up on last year’s event, evidence that retail buyers and brands are returning to trade exhibitions.

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Clienteling Marketing Consumer Accessories 264

Inside Retail

JULY 2, 2024

These experiences create trust, reduce returns and enhance customer lifetime value,” she said. I think the most important thing [to know] about our clientele is that the biggest luxury they crave is time. The key to catering to the 1 per cent consumer, Kaminetsky revealed, is offering them the one thing money can’t buy: time. “I

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Shopping Fashion Clienteling Consumer 147

Inside Retail

SEPTEMBER 1, 2022

It’s been a rollercoaster for the fine jewellery industry, with the slow return of weddings and the rise of sustainable options. Irene Deutsch: Yes, being Australia’s oldest jeweller, we have many interesting stories to tell about Fairfax & Roberts and our clientele.

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Inside Retail

NOVEMBER 25, 2021

I had also recently returned from many years working in the UK at luxury houses such as Armani and Prada. A buyer must curate a collection that he/she knows will sell well and resonate with the business’ clientele, so the best buyers have spent many years working in retail and understanding client profiles.

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Fashion Boutique Clienteling Planning 130

Retail TouchPoints

JANUARY 20, 2022

For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele. Do they invest in automation technology to enhance data-sharing between sales channels?

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Merchant Services Clienteling Shipping Inventory Management 264

Inside Retail

OCTOBER 20, 2024

I think the most important thing about our clientele is that the biggest luxury they crave is time. Ultimately, the goal is to leave the shopper with a “souvenir” experience that, in turn, will create positive memories and a desire to return.

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Inside Retail

JUNE 23, 2024

Upon my return, I visited Sham Shui Po, a garment district in Hong Kong to explore fabric options. My clientele is primarily equally divided between the US, Hong Kong, and Singapore markets. I complimented her and she shared that she owned nothing black. I was interested in fabric with a soft hand feel. What’s the brand’s vision?

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Retail TouchPoints

FEBRUARY 22, 2023

But there are other factors at play: the dramatic shift to ecommerce, stale in-store inventory and a continued hesitancy to return to physical retail due to the pandemic indicates that the time for innovation in the mall is now. Gonzalez: I think that malls have been savvy in their partnerships with companies like Happy Returns.

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Consumer Department Stores Shopping Clienteling 306

Retail Focus

NOVEMBER 28, 2022

Many brands have taken one step further to focus on clienteling services to offer personalized experiences. And with the rise of the circular economy, the second-hand market has expanded; it has encouraged brands to repair and resell items returned to them. Adopting pop-up stores is ideal to test and experience the brand.

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Customer Experience Management Payment Services Clienteling 246

A1 Retail

JULY 10, 2023

We know what makes our clientele tick. We know they are busy people, pushed for time, who want maximum return on their investment as quickly as possible. s spiritual home. We already have five very successful London gyms, and we know this area better than anyone.

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Retail Minded

MARCH 16, 2024

Enhanced search capabilities mean better service, quicker problem-solving, and ultimately, a smoother operational flow that benefits both your team and your clientele. Increased customer satisfaction and loyalty — because when customers feel understood, they are more likely to return. The result?

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Checkout Inventory Management Clienteling Point of Sale 98

Inside Retail

AUGUST 16, 2023

” Source: Reuters Male chaperones The Taliban’s return to power has rapidly reversed two decades of internationally backed efforts to boost economic opportunities for women that saw donors pour several billion dollars into empowerment programmes. “Otherwise, how will we eat?”

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Retail TouchPoints

JUNE 6, 2024

Not to mention that Sephora then has ample opportunity to maintain the relationship and encourage return visits. It adds a disconcerting dissonance to the store experience, since a customer must return to the screen to indicate what they want to try on whenever they find something they like. The tech is enabling the associates.

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ATS Advertising Customer Experience Returns 271

365 Retail

OCTOBER 12, 2023

The Retailer’s Blame Game Retailers might be tempted to blame shrinkage, credit card delinquencies, and other factors outside of their control for lower returns. Logically speaking, lower-income clientele are more susceptible to sudden swings in economic conditions. Certainly, these elements make an impact.

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Inside Retail

OCTOBER 24, 2021

Liquor brand Tia Maria recently announced its return to podcasting platforms following a successful run of its ‘One of a Kind’ podcast last year. Podcasting has become an increasingly popular medium for retailers and brands to communicate with their customers in an authentic way. We’re launching our first magazine, The Blow.

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Retail Minded

MARCH 10, 2022

For example, Target recently reported that as much as 75% of its online orders involved their stores in some capacity: be that buy online, pickup in store (BOPIS), curbside pickup, ship from store, local home delivery from store stock, or even buy online, return in store (BORIS).

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Retail TouchPoints

JULY 29, 2021

I do think that Sephora brings something interesting to the ecosystem of social commerce, because we are a well-trusted ecommerce and retail entity where, for example, if I buy this foundation via Instagram Shopping and it doesn’t work for me, I know I can return it to a store. I could see that sort of clienteling aspect come into it.

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Retail TouchPoints

FEBRUARY 18, 2021

Adapt your spaces accordingly: Buser noted that “evaluation of the space is critical,” whether retailers are using appointments to manage BOPIS, improve tech support and service or support clienteling experiences. “Is Ultimately, the customer must feel at ease within the space, or they will be reluctant to return.

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Retail TouchPoints

NOVEMBER 18, 2020

Even something as straightforward as curbside pickup inspired serious consideration by the retailer: each individual store serves a unique clientele in a unique geography, with a unique selection of other retailers nearby, and all of these factors must be considered when rolling out these pickup programs.

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Customer Experience Kiosk Clienteling Fulfillment 276