Retail TouchPoints

FEBRUARY 29, 2024

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. It’s also a useful architecture for adding CRM capabilities, for example “ensuring you can align a single view of the customer across multiple channels, and extending that into clienteling,” he added.

Point of Sale 262

Point of Sale Merchant Services Payment Services Checkout 262

Retail TouchPoints

MAY 30, 2023

Bouclair has rolled out a new POS platform in its 54 stores across Canada. The PredictSpring solution includes both stationary and mobile POS applications along with clienteling, omnichannel commerce and inventory management capabilities.

Home Furnishings 296

Home Furnishings Clienteling Inventory Management Fulfillment 296

Retail TouchPoints

SEPTEMBER 14, 2023

By handing operations off to Cart.com, Pacsun will be able to tap into the company’s “scale, proprietary technologies and operational expertise” to “enhance our efficiency and increase customer satisfaction,” said Russell Bowers, COO and CFO of Pacsun in a statement.

Fulfillment 263

Fulfillment Clienteling Inventory Management Point of Sale 263

Retail TouchPoints

JULY 8, 2020

Brooks Brothers also has deployed the Concierge mobile application for its retail store associates, bridging the online-offline divide with mobile devices that enable personalized engagements in the stores.

Clienteling 191

Clienteling Fulfillment Apparel Location 191

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

While many retailers appointed a store associate to physically count foot traffic to adhere to the occupancy rule, some retailers added floor markers that are spaced 6 feet apart and installed customized plexiglass shields at all point-of-sale. The store experience is a big part of REI’s success.

Retail Trends 111

Retail Trends Consumer Payment Services Fulfillment 111